Honoré Gaming, the trailblazing online sportsbook platform and tech provider, has teamed up with Smartico, a specialist in CRM automation and gamification, to improve its player engagement and retention features.
In preparation for the expanded World Cup, the incorporation of Smartico’s sophisticated CRM solution transforms the Honoré Gaming platform into a holistic entertainment ecosystem, signifying a strategic advancement in its progression toward a more intelligent, automated, and player-focused future.
Smartico’s adaptable features will bolster Honoré Gaming’s broader goal of providing operators with top-tier tools to enhance revenue and improve customer analytics, establishing CRM as a fundamental element of its platform offerings. Intelligent interactions will be a crucial factor for achieving favorable outcomes in Honoré’s main markets in French-speaking Africa and Central America, where comprehending player behavior and providing pertinent interactions are vital for long-term growth.
Emphasizing gamification and automation, Honoré Gaming will implement tailored engagement strategies influenced by local market specifics, while adhering to the key elements that contribute to a platform’s success – from deposits to gameplay, winnings, withdrawals, and return play.
Honoré Gaming CEO, Christophe Casanova said: “Smartico’s CRM solution is a critical pillar in our mission to better serve our operators and end users. Our partners can now implement data-driven customer experiences that increase player LTV ahead of a major World Cup summer. The integration of Smartico’s AI-driven technology represents a pivotal shift in Honoré Gaming’s operational scale, transforming its analytical depth and redefining how the platform communicates and interacts with players.”
Betina Todorova, Smartico Partnerships Manager added: “We believe that the combined strengths of our AI-driven technology and Honoré Gaming’s platform will deliver significant value to operators. Working together across African and Central American markets will benefit local partners and ultimately create more engaging player experiences.”
