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“It is going to be a slow process – but great things take time”: Exclusive interview with R Franco Digital on the return of sports betting in Spain

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After notching up a series of high profile deals with the likes of Dafabet and BetConstruct, we sat down with R Franco Digital’s Chief Commercial Officer, Mario Benito to talk Spain’s return to sports betting and his outlook for the market as the lockdown is lifted.
R Franco Digital has certainly signed a couple of notable deals recently, can you give us the lowdown?
It has been a busy few weeks as we get back on track in Spain! All in all, we’ve already signed agreements with several of the Spanish market’s leading tier one operators and will be announcing additional partnerships in further markets in the very near future.
Key to this has been our industry-leading portfolio of supporting products; including our IRIS Platform, as well as our Wallet, online games and renowned IRIS Power Vault – developed in tandem with the Spanish regulator, the DGOJ.
In terms of what we’ll be doing, R Franco Digital will be providing three major international operators with these tools to enter the Spanish market – as well as signing a succession of aggregator partnerships to further boost the reach of our fantastic collection of games.
We’re also expecting plenty of developments on the LatAm front (which is our second home), as well receiving our MGA Critical Gaming Supply licence in the very near future.
Is this a vote of confidence for the Spanish market returning to normal? What’s happening on the ground there?
There’s no question that the entire industry has felt the impact – with Spain (as you may have seen from the headlines) being no different. Given the need for entertainment under lockdown, there has been a considerable uptick in iGaming, despite the Spanish government’s two-month suspension on promotional activity.
Since the resumption of Europe’s most popular sporting tournaments, the sports betting vertical is gradually returning to full strength, although this process will not be complete until the new season. Given our home market is both dynamic and resilient, we are confident that the commercial landscape in Spain will return to its pre-COVID trajectory soon enough.
Having said that, land-based will likely take longer to re-emerge to full strength given it has received the brunt of the impact from COVID. To persevere, operators who have not already done began to diversify through digital channels. We set up R Franco Digital a decade ago with this role in mind – and it’s certainly proved instrumental for our local partners during this time.
What do you forecast for the first few week’s betting activity once La Liga has returned?
The resumption of Europe’s top football leagues, particularly La Liga, have seen dormant sports bettors return to the vertical en-masse. However, I do not believe activity will revert to its previous level until the new season begins. The numbers certainly back this up, and from what we’ve seen so far, the total amount wagered in the Spanish market has fallen by 40% compared to the week before La Liga was cancelled.
Plenty has been said around the cross-sell between sportsbook and casino in the past few months – has it rang true in Spain?
It’s been invaluable – and for many operators, turned from a promise to a reality. However, we shouldn’t get too carried away with the hype; we have not seen a whole legion of sports betting fans converted to slots in three short months.
To build a pandemic-proof portfolio, operators (and platform providers) need to take a long, careful look at what disciplines lent themselves well to sports bettors betting behaviours during lockdown (such as live casino) and capitalise on it moving forward.
What other alternative sporting markets have proven popular during the lockdown?
The most successful markets have been Table Tennis, and football leagues in more ‘exotic’ countries such as Belarus, that did not see their sporting calendar hindered by lockdown. Esports and virtuals have also experienced a similar spike activity as sports betting enthusiasts look to get in on alternative entertainment, although these disciplines are likely to attract a more niche type of player, especially in the case of esports, which has become a bastion of the millennial demographic.
And finally – how fast do you see retail betting returning in Spain?
It is going to be a slow process – but great things take time. The decision to re-open now falls under the mandate of Spain’s regional authorities, and it will be at their discretion. We can see this happening in real time – as although the state of emergency has ended, not every region has yet allowed betting shops to reopen. Along with land-based casinos, retail is by far one of the most severely affected sectors of the market, and I anticipate it will be a long road to recovery for many that had to endure three months of closure. Of course, we’ll be there to help.
Source: Latest News on European Gaming Media Network
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WinSpirit Redesigns VIP Experience to Drive Retention and Long-Term Player Value
Player loyalty is evolving — and so is WinSpirit’s approach. They’ve unveiled a fully redesigned VIP program, merging loyalty mechanics and exclusive rewards into one clear, gamified journey. The goal? Drive deeper engagement, long-term satisfaction, and higher lifetime player value (LTV) through transparency and simplicity.
This combination of permanent progression and time-limited campaigns positions WinSpirit’s VIP Club as a modern retention tool — one designed to reduce churn while giving players a clearer sense of achievement.
Data-Driven Response
The updated VIP model is a direct response to user behavior and feedback. WinSpirit observed that, for some users, the previous program might have been a little complex — primarily due to separated loyalty levels and the pressure of maintaining temporary statuses. So the brand decided to simplify the progression path.
“We consistently listen to our players, and their desire to retain earned progress was clear,” said a WinSpirit representative. “This redesign is our commitment to them—we’re replacing complexity with simplicity, ensuring every player feels valued and their long-term journey is rewarding.”
How the New VIP Club Works
The redesigned VIP Club merges lifetime progress with seasonal engagement to create a system that rewards both consistency and activity. Players unlock a permanent VIP status that never resets — a key benefit that builds trust and long-term motivation.
On top of this, rotating seasonal levels introduce fresh challenges and time-limited bonuses that keep engagement high. Even when players take a break, their status stays — removing pressure and encouraging steady play.
All progression and rewards are tracked in a centralized VIP dashboard, giving players full visibility and control without the need to contact support. This clarity minimizes friction and churn.
Seasonality as a Strategic Engagement
WinSpirit’s new format introduces quarterly campaigns, each with a dedicated theme and bonus structure. The current activation, Flame of Thrill, designed to re-ignite player motivation during autumn campaigns, features:
- Increased cashback tiers and deposit insurance
- Personalized bonuses and access to exclusive promotions
- Limited seasonal rewards and much more
Even for long-term players, these rotating seasons bring something new — keeping the program exciting well beyond the first few tiers.
Why It Matters for Business
From a business perspective, the redesigned VIP Club introduces several measurable advantages:
- Increased retention (reduced status loss anxiety).
- Higher LTV (steady progression over time).
- More consistent activity (recurring seasonal goals).
- Fewer negative touchpoints (clear rules).
The introduction of a permanent VIP threshold (VIP Iron) creates a strong psychological anchor for re-engagement — aligning well with known gamification strategies in product design.
Overall, WinSpirit’s transformation reflects a broader commitment to listening to players. The brand is shifting toward a more sustainable model that fosters long-term relationships through clarity, fairness, and flexible progression. It’s a big step toward a smarter, player-first future — where loyalty is truly rewarded, and progress never goes unnoticed.
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INSPIRED UNVEILS GOLD CASH FREE SPINS SUPER WHEEL™ FEATURING THE REVOLUTIONARY PLAYER LINK™ MECHANIC
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Inspired Entertainment, Inc. (NASDAQ: INSE), a leading B2B provider of gaming content, systems, and solutions, has launched Gold Cash Free Spins Super Wheel, a supercharged evolution of Inspired’s classic hit slot, Gold Cash Free Spins. Available across the UK and Malta iGaming markets.
Gold Cash Free Spins Super Wheel introduces a new industry-first shared bonus mechanic named, Player Link (United States Patent No. 12,350,596). For the first time, players can share and compete in the anticipation and excitement of a bonus trigger in the form of the Super Wheel. This innovative mechanic generates a sense of community and competition, delivering the lucrative “Super Bonus” to a winning player, before resetting and starting the competition all over again.
Set on 5×4 reels with 40 win-lines, the game combines the much-loved Gold Cash Free Spins gameplay with electrifying new features. The shared Super Wheel awards instant cash prizes, lucrative Super Cash rewards, or triggers the high-value Super Bonus. Each spin of the super wheel builds suspense, with segments that progressively upgrade to increase the chances of hitting the Super Bonus. The Super Bonus awards eight Super Free Spins featuring only the highest-paying symbols and dramatic Wild Spins, with Wilds dropping onto the reels for big win potential.
Steven Collett, Chief Product Officer at Inspired Entertainment, commented: “Gold Cash Free Spins Super Wheel is a major leap forward in slot innovation. With the revolutionary Player Link mechanic, we’ve created a shared, community-driven experience that builds excitement for every player. This game blends the trusted Gold Cash Free Spins brand with fresh, competitive gameplay designed to engage players and deliver strong results for operators. We’re excited to see its performance and look forward to launching more fun content, featuring our groundbreaking Player Link technology. Each title will incorporate the Super Wheel as a consistent feature while offering a distinct Super Bonus aligned with the game’s theme.”
With escalating rewards, shared excitement, and iconic features, Gold Cash Free Spins Super Wheel sets a new benchmark for iGaming. It combines big wins, big action, and a shared sense of fun, to keep players engaged and highly entertained.
The post INSPIRED UNVEILS GOLD CASH FREE SPINS SUPER WHEEL™ FEATURING THE REVOLUTIONARY PLAYER LINK™ MECHANIC appeared first on European Gaming Industry News.
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Wagercomms and Million Games Launch Hard Eight Poker™ – A Fast, Strategic Table Experience
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Million Games, in partnership with Wagercomms, has officially launched Hard Eight Poker, a high-speed, strategic casino table game that combines classic card play with dual progressive jackpots and sleek, mobile-first design.
Developed under the Million Stars partner program, Hard Eight Poker represents the next step in Wagercomms’ mission to deliver proprietary, high-performing table content for online operators.
The game introduces a dynamic mix of Ante betting, Red/Black decisions, and optional Progressive Eight side bets, giving players the freedom to raise, insure, or cash in at every stage. With multi-tier payouts — including 5:1 for a Pair of Eights, 25:1 for a Hard Eight, and 50:1 for Triple Eights — the action builds round after round.
“Hard Eight Poker delivers exactly what today’s casino audience wants — something fast, strategic, and fair,” said Thomas Nimstad, CEO of Million Games. “Wagercomms has created a table game that’s easy to learn but layered with strategic depth, giving operators a powerful new addition to their lobbies. It’s the perfect example of how the Million Stars program helps studios like Wagercomms transform great concepts into market-ready games”
Following Draw Sevens, Hard Eight Poker marks the next milestone for Wagercomms under its Wagercomms Originals series — a growing portfolio designed for lasting player engagement and differentiation in slot-heavy environments.
“With Hard Eight Poker, we wanted to create a table game that feels familiar but plays with a fresh edge — fast, strategic, and designed for the modern player,” said Peter Bengtsson, CEO of Wagercomms. “Working with Million Games allowed us to focus on gameplay depth and balance, while their platform and publishing expertise helped us bring it to operators worldwide.”
With a 2.74% house edge, mobile-first design, and certified RNG, Hard Eight Poker is now available for integration via Million Games, offering both casual and competitive players an elevated table experience.
The post Wagercomms and Million Games Launch Hard Eight Poker™ – A Fast, Strategic Table Experience appeared first on European Gaming Industry News.
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