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Exclusive Q&A with Paul Witten, Product Director at SIS

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Exclusive Q&A with Paul Witten, Product Director at SISReading Time: 4 minutes

 

Following a number of Eastern European operators introducing horse racing to their sportsbooks for the first time, we caught up with Paul Witten, Product Director at multi-channel supplier SIS, to find out why the sport is becoming a viable betting product for bookmakers in territories with relatively little racing heritage, and how the company is working closely with its operator partners to help attract new customers.

European Gaming (EG): Horse racing has not traditionally been a betting product within Eastern Europe, but we’re now seeing more operators in this territory expanding their offering in this space. What’s the reasoning behind this shift in strategy?

One of the key reasons why more operators in Eastern Europe are expanding their offering in this space is due to the way in which the overall product is now being presented to bettors. The availability of live horse racing events through SIS’s 24/7 channels means that online and retail customers now have access to a betting opportunity every three minutes.

Our ‘Watch and Bet’ betting model is proving to be valuable for operators, in helping to engage their customers with content which they’re not necessarily accustomed to. This approach which allows bettors to view live sporting events without the requirement of first placing a bet, increases engagement levels, particularly as we know that bettors are more likely to wager on events that they can see. Commentary and on-screen graphics with betting prompts help to inform the bettor about exactly what is happening before, during and after a race, which also drives interest in betting.

As is the case with other areas of betting and gaming, we’re increasingly agreeing revenue share deals with operators, and these agreements carry many benefits for bookmakers who are looking to introduce a new product such as horse racing to their customer base. These types of deals reduce the risk involved, while also prompting suppliers to work more closely with operators at launch, to leverage their expertise which is invaluable to ensuring that the product is as profitable as possible.

European Gaming: Is there a big enough audience out there for horse racing in Eastern Europe?

Absolutely, there are millions of potential bettors out there in the marketplace. The key is knowing how to turn these prospective customers into active depositing users. To make horse racing a successful betting product for operators in this territory, educating the audience on how to bet on the sport is a key part of the marketing strategy.

Although the sport holds a limited heritage in this part of the world, providing bettors with access to free-to-view pictures of the events via the Watch and Bet model is a great way to get them engaged with the sport, as well as ensuring that there is adequate information on the product for bettors.

European Gaming: How can operators attract new customers with this type of content?

Bettors are more inclined to wager on events that they understand, so it’s worth considering pushing markets that aren’t too complicated. Through our in-house trading team, SIS offers pricing derivative markets that provide a wide range of betting opportunities to suit all betting styles, and particularly popular amongst uninitiated bettors are casino-style ‘spin-and-win’ bets. These types of markets are perfect for operators within this territory, as it enables a newer audience less familiar with the sport to engage with the sport. Bettors can for example, bet on the odd-numbered horses against the even-numbered horses, similar to how roulette is played. Once bettors have experienced a few races they will be more comfortable with exploring the plethora of additional markets that are available.

European Gaming: How are suppliers such as yourselves looking to assist operators in this region when launching horse racing for the first time? Do you offer more than just streams of live racing?

We’ve grown our presence in this territory recently and one of the key factors in our success has been the way in which we work closely with our new operator partners. We strongly believe in a partnership approach and look to help our customers extract the maximum value from our products and services by providing by providing additional services to help operators establish their new horse racing offering.

We have created an operator marketing portal which contains point of sale material and ‘How to bet guides’ to help them educate their customers on racing, which has proved very beneficial for operators. Our bookmaker customers are able to create bespoke in-store posters and promotional offers.

In addition, our Financial Analytics team, through ongoing data analysis, provide valuable insights into what’s performing well, as well as having access to the latest betting trends in other jurisdictions. This information allows us to provide recommendations to our operator partners to help shape their offering in a way that optimises the appeal to their customers.

European Gaming: SIS recently launched Competitive Gaming. Do you believe this new product is suited for the Eastern European market? Has there been any interest in this new format of esports from this region at all?

As we’re seeing with horse racing, we have no doubt that esports will appeal to bettors all over the world. Again, it’s a case of knowing how best to package this experience to make it relatable to existing sports bettors and become a profitable product for operators.

SIS Competitive Gaming is the world’s only esports betting product that has been built specifically for sportsbooks. We have just agreed a deal with a major Eastern European operator and have had significant interest from a number of other operators in the region. One of the key reasons why the operator opted to take our offering is because of the easy-to-understand markets available. Head to head tournaments featuring skilled gamers cover a wide range of sports, which are sure to resonate with their existing customer base.


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Exclusive Q&A with Paul Witten, Product Director at SIS

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Soft2Bet’s Betinia shortlisted in five categories of the EGR Marketing and Innovation Awards

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Nominations in five categories of the EGR Marketing and Innovation Awards is further recognition of Soft2Bet’s cutting-edge gamification solutions and innovative approach.

Soft2Bet, a leading provider of iGaming turnkey solutions, is delighted to announce that Betinia, its renowned brand in Denmark and Sweden, has been shortlisted in five categories of the EGR Marketing and Innovation Awards 2024.

The nominations are recognition of the incredible work that has been achieved by the Betinia team in two of Europe’s most competitive and regulated markets.

Betinia’s shortlisting in the following categories:

  • Best Native App,
  • CRM Campaign,
  • Innovation in Sports Betting,
  • Innovation of The Year,
  • Responsible Gambling Marketing Campaign of the Year, demonstrates how it has grown into being one of the most innovative and progressive operators in the industry.

Soft2Bet was recognised in February when its Motivational Engineering Gaming Application (MEGA) gamification solution won the Innovation of the Year at the EGR Nordics Awards and it is delighted to see its achievements gain further recognition with these shortlist nominations.

Oksana Tsyhankova, CMO of Soft2Bet, commented: “Being shortlisted in five categories is a great achievement and huge credit goes to our technical, product and marketing teams. Betinia’s success in two of Europe’s most competitive and regulated markets is also highly satisfying because it showcases our B2C expertise in driving engagement, retention and revenues.”

The post Soft2Bet’s Betinia shortlisted in five categories of the EGR Marketing and Innovation Awards appeared first on European Gaming Industry News.

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Swintt journeys back through the sands of time in Egypt King Book Hunt

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Calling all treasure hunters, thrill seekers and intrepid explorers with a thirst for the unknown – this month, popular premium casino software provider, Swintt, is inviting you back on an epic journey through the sands of time in its action-packed slot, Egypt King Book Hunt.

Set to a backdrop of a long-forgotten temple where mystic relics abound, Egypt King Book Hunt is the third instalment of the popular SwinttPremium series and this time combines simple gameplay and classic graphics and sound with the studio’s much-loved “Book” free spins feature.

Activated whenever three or more of the iconic ‘Book’ symbols appear anywhere on the reels, players will first be prompted to leaf through the pages of an ancient tome until one icon is chosen at random to be the game’s lucky symbol, after which a series of 10 free spins will get underway.

During these bonus games, any instances of the lucky symbol that complete a payline will expand to fill their entire reel – and what’s more, payouts will be awarded for all winning combos regardless of whether the symbols are adjacent or not. On top of that, further free spins can be won for landing additional book symbols and players can even opt to buy into the feature directly.

With Egypt King Book Hunt being available to play with 5 or 10 fixed paylines, players will be able to customise their experience to the level of variance that they’re most comfortable with and they’ll also have the chance to try and double any winnings they collect in an optional risk feature.

David Mann, Chief Executive Officer at Swintt, said: “The fact that the pyramids have stood for thousands of years is testament to them being a design classic – and we feel our Premium slots fall into much the same category! Combining iconic graphics and sound, intuitive gameplay and popular ‘Book’ free spins, we’re sure Egypt King Book Hunt will be a great addition.”

The post Swintt journeys back through the sands of time in Egypt King Book Hunt appeared first on European Gaming Industry News.

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MrQ’s affordability and AML check completion rate soars to 55% with ClearStake integration

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MrQ.com, the UK’s fastest growing online casino, has seen a dramatic increase in the number of players willing to submit financial data for affordability and source of funds checks after implementing ClearStake’s industry tailored smart financial data request solution.

Through the integration of ClearStake, MrQ enables its players to quickly, easily and securely share data via their banking app in under 30 seconds, rather than having to manually supply physical documents.

55% of MrQ’s players are now seamlessly submitting their financial data, laying rest to the long-held market belief that players are unwilling or unable to share the financial data required for affordability and AML checks.

The adoption of ClearStake was part of a larger review by MrQ of its processes, designed to solve issues surrounding the cumbersome process of manually requesting and analysing documents which had historically seen poor uptake from players.

ClearStake has also enabled MrQ to reduce affordability and AML case review times by 46% through seamless follow up requests and reliable data verified directly from the bank, in contrast to requesting physical documents which are prone to fraud, error and unreliable OCR extraction.

MrQ’s remarkable results will no doubt give comfort to other operators who need to navigate the challenges of an increasing number of checks as the UKGC sets to fulfil the recommendations of the white paper.

Savvas Fellas, Founder & CEO at MrQ.com, said: “At MrQ.com we are committed to our mission of offering ‘value-entertainment’. In today’s regulatory landscape this goes hand-in-hand with the security and wellbeing of our players without negatively impacting their entertainment experience or worse, discouraging them to seek their entertainment from within the regulated space.

“We are constantly looking into new ways of navigating our regulatory obligations by embracing new and up and coming technology services. We share ClearStake’s vision on the utilisation of open banking technology and leveraging this to keep our learning curve ahead of those around us.

“ClearStake offers MrQ a strong route towards achieving seamless affordability and AML checks. ClearStake’s feature-rich platform, player-centric design and speed of integration made them the clear supplier of choice, and we look forward to furthering the capability of the technology around thresholds like Standard Due Diligence and our Enhanced Due Diligence checks.”

Martin Burt, Founder of ClearStake, said: “We are delighted to be working with such a forward-thinking market leader who share our vision of how new technology can transform an industry.

“This partnership with MrQ demonstrates that ClearStake’s technology is trusted by the industry’s leading brands and is a fantastic testament to the strength of our product.

“We are thrilled with the results to date which unequivocally demonstrate players’ willingness to share data when required. Furthermore, we are excited by the opportunity to fully automate once resource intensive compliance processes and continuing to delight both players and operators alike.”

The post MrQ’s affordability and AML check completion rate soars to 55% with ClearStake integration appeared first on European Gaming Industry News.

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