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Exclusive Interview with George Shamugia, Singular’s CEO

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George-Shamugia-Singular Exclusive Interview with George Shamugia, Singular’s CEOReading Time: 7 minutes

 

Could you briefly narrate the story of Singular, from its beginning in 2009 in Tbilisi to its present state as a global gaming technology provider?

The story of Singular started back in December 2009 in Tbilisi, Georgia when it was officially formed as a company by two longtime friends (friends, since high school) George Shamugia and Akaki Meladze. Initially, Singular was involved in social gaming and during the course of 2010 – 2011 has produced several popular mass scale social games. During the second half of 2011, Singular did few social games (Dice Poker, Fantasy Football) for the local online gambling operator Adjarabet. During that time Adjarabet had just started their online operations. Soon they became the leading Georgian casino operator, and Singular played a huge role in this.

This was the first exposure to iGaming for Singular. We instantly saw a big opportunity for us in the iGaming field and in 2012 fully pivoted to iGaming. Singular’s experience in Social Gaming field empowered the company to swiftly enter the iGaming field and provide a truly outstanding solution, which was innovative and forward-looking. Since then Singular has developed bespoke iGaming platform, Sports-betting platform, Poker, and some casino and live casino content.

During the next few years (till the end of 2014) Adjarabet fully migrated to Singular’s solutions across all verticals: iGaming platform, SportsBetting, P2P games including poker, casino and live casino content.
In 2013 Singular opened its first office outside Georgia, in Skopje Macedonia. The decision was mostly dictated by the rapidly growing demand for Singular’s products. At the end of 2014 Darko Gacov, who was previously heading Adjarabet’s online operations, from day one, joined Singular as one of the partners. In 2015 Singular moved its HQ to Malta and exhibited for the first time on ICE London. 2015 is the year when Singular started the expansion of its client base and soon it had clients across every single continent covering the regulated markets for online gambling.
Throughout the years, innovation has always been our focus, and at the end of 2018, this was recognized by the Venture capital fund – Vereeni Investments. Singular joined Vereeni Investments’ newly unveiled €100 million tech fund ‘Level Up’ which focuses on innovative companies within the fintech, media, iGaming, business intelligence, software development, crypto and blockchain verticals. This has initiated a number of growth plans which have the potential to further expand Singular’s presence, not only geographically, but also in new industry directions.

Singular provides the full spectrum of iGaming and land-based technology solutions to gaming companies, ranging from the front-end website through the games to CRM and back-end features. Could you share a couple of success stories of gaming companies that use Singular’s platform and services?

There are few examples that can be mentioned here, but one solid example is Adjarabet, the Georgian operator which, having being fueled solely by Singular’s technology, became the fastest growing online gaming company on a global level and dominated the local market. We empowered their transition from retail to online by successful digitalization of their brick and mortar roulettes and streaming them online – a bridge for players trust.
This year, Adjarabet was acquired by Paddy Power Betfair who want to prolong the utilization of Singular’s platform for several coming years thanks to the continuous innovation of the
solutions and our tailored approach for each operator which only confirms our dedication to helping our partners grow.

There is a buzz in the industry about the new sportsbook that Singular is developing. It is tipped to be the most innovative of its kind. Could you tell us more about it? When is the launch scheduled?

In September this year, we are planning to release a completely new sports-book which was engineered from scratch and will set a new standard for sports-betting in the iGaming Industry. The product is the result of long and thorough research of the market with a high focus on changing players’ demands. Also, we believe that these shifts in demand provide lots of opportunities to change their experience as well. This release is our attempt to redefine what Sports-betting platform should look like and offer in terms of functionality.
Our new sports-book will take user experience to the next level with some bold moves, with in-play first approach, a platform that automatically adapts to each player’s needs and gives them personalized game experience, based on their activities and interaction patterns with the platform.

Your development centers are located at Skopje and Tbilisi – not, for instance, London, California or Malta. Was it a deliberate decision to stick with the supposedly offbeat locations? What are its pros and cons, if any?

When we started the Singular Story our goal was not only building a successful business but contributing towards building a more robust software community in our home country. Making a decision to start a company far from the innovation hubs bear its own risks, especially when your goal is to compete on a global scale. But, I think those are the decisions that make the journey worthwhile. You’d be surprised how skillful and ambitious talent pool these “offbeat” locations have. So, everything started in Tbilisi, Georgia where our first development base was opened and where today we have a strong and innovative team of engineers. Also, the development base in Skopje, Macedonia tackles all sports-book related development and innovation processes. Opening office in Macedonia for us was a straightforward decision. First, Macedonia offers a good pool of highly qualified backend java engineers. Second, the
fact that Darko Gacov, one of our partners, is from Macedonia gave Singular easy access to that market. The latest addition to our development bases is Tallinn, Estonia, which is one of the tech hubs of Europe. For this reason, finding top-notch software engineers there is easy.

Malta is the place where Singular is headquartered, and all the Singulars processes and activities are governed. The reason behind the opening HQ in Malta is simple – Malta is almost like the Silicon Valley for iGaming industry. It goes without saying that every single iGaming company must have some sort of presence in Malta.
San Francisco base, which is also a new addition to our team, works solely on a new iGaming product which will primarily target the US market only and initially will be launched as F2P (free to play).
On the cons side, having distributed teams across several locations with time zone differences requires a lot of effort to keep everyone in sync.

Could you tell us more about the regulated markets that have Singular’s footprint? What are your strategies to tackle vastly different and constantly changing legislations even across Europe?

Let me name a few markets: Europe, Nigeria from the African Continent and recently regulated LATAM market. We have quite frequent release cycles for almost every product, which makes it easy for us to adjust to new regulations almost instantly. The strategy we have in place to tackle vastly different and constantly changing legislation lays deep within the architecture of our platforms. Our solutions have modular architecture on the granular level, almost every aspect and functionality of them is fully configurable. In other words, every single module is a standalone service and fully configurable. This allows us to adjust and be compatible with almost every jurisdiction out there. It’s true that this kind of architecture requires more time and resources during the development time, but its flexibility fully pays off during operations. Almost no two deployments of our platform look the same thanks to the highly configurable nature. This does not only allow us to tackle different regulations required by different markets but also enables us to deliver a fully customizable and flexible platform to our clients. Ultimately, this helps our clients to stand out from the competition.

The USA and, to a lesser extent, Japan are the happening places at the moment for the sports betting service providers, especially the US Supreme Court’s verdict on PASPA Act. How do you see these developments and the role of Singular on these markets?

At this moment our primary focus is on the U.S market. It will be quite a challenging market because of its nature and will require a lot of innovation and leading-edge approaches. Good thing is that we, at Singular, love challenges while challenging markets and innovation is in our DNA.
At this moment, every single Sports-betting solution provider out there tries to directly launch their existing solutions in the U.S. In our opinion, this is a huge mistake because all the existing solutions are primarily focused on Europe. The U.S. is a totally different market and requires a tailored approach. The U.S. users’ demands and expectations in terms of the sports-betting experience totally varies from what we have in Europe or even in Africa or Asia. That is why we took a different approach for the U.S market and currently are in the process of developing new product tailored for the U.S. market. The launch is planned at the end of this year or beginning of next year.

Singular has been nominated for two categories in recently held Malta’s iGaming Excellence Awards 2019: Best iGaming Online Product of the Year and Best Gaming Online Betting Platform of the Year. What are awards and recognitions that have come by in your a decade-old journey?

We aim to continuously roll out new engaging features. We are simultaneously addressing our clients’ specific requirements, but we are also proactively innovating the solution. The nominations and awards are the cherry on the top. In addition to the nominations for Malta’s iGaming Excellence Awards 2019, our solutions have been nominated in four categories for the EGR B2B Awards 2019:

  • Sportsbook platform supplier
  • Innovation in sports betting software
  • Live casino supplier
  • Sports betting supplier

In the past 4 years, Singular’s Gaming Platform, Sports-book Solution and the Live Casino have been repeatedly nominated in number of categories by SBC Awards, EGR, G2E Asia and others. We feel extremely proud and grateful to receive recognition from the top authorities from the industry for all the hard work, year after year.

Finally, look at your crystal ball and tell us about the future! What is your take on the direction in which the industry grows, in the light of frequently emerging disruptive technologies? And what are the new products and services that Singular is going to launch?

Big data and Machine Learning is a science by itself and it is no wonder that more and more companies start referring to data as “the new oil”. It simply creates vast opportunities not only for player personalization and targeted marketing but also for discovering trends and patterns that were not visible before. If someone does it right, they will have a significant edge over their competition and it will not take long for this to have an operational effect. If you have a platform that can collect, process and package the data in relevant information and of course personnel that can interpret the data in a strategic and operational capacity for different departments, it has the potential to directly affect the success of the company.

As mentioned before, this September we plan to roll out our new Sports-betting solution. This release will be an inaugural step of an innovation process across the entire product portfolio. Through leveraging big-data and machine learning, we aim to create personalized player journey at a higher level. Also, at the end of this year, we plan to launch out U.S. centric F2P iGaming product.

We started designing the concept back in 2013 with the ultimate goal to empower operators with opportunities to offer each player a unique experience. We have a lot of modules and services that provide tools that enable this, starting with our segmentation engine, and continuing with our CRM. This approach also spreads across the rest of Singular’s products like sports-book and casino integrations, so that personalized experience is also applicable to the content delivery. However, segmentation and personalization are not “one-time – we did it” thing. It is perpetual work in the direction of improving the approach and experimenting with new and better technologies, constantly.


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Exclusive Interview with George Shamugia, Singular’s CEO

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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BGC Urges UK Government to Accelerate Casino Reopening Plans

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6-2-4 BGC Urges UK Government to Accelerate Casino Reopening Plans
6-2-4-1 BGC Urges UK Government to Accelerate Casino Reopening PlansReading Time: < 1 minute

 

The Betting and Gaming Council (BGC) has urged the UK government to allow land-based casinos to reopen from July. BGC also highlighted the safety measures being taken by the operators.

Betting and Gaming Council chief executive Michael Dugher said it was clear the venues had “pulled out all the stops” after visiting Rialto Casino in the heart of London.

Casinos in the UK have been closed since March as part of the national effort to contain the spread of COVID-19.

Mr. Dugher said: “I was hugely impressed by what I saw at the Rialto Casino, one of the Grosvenor casinos. From markings urging social distancing on the floor, to multiple hand sanitisers, sanitised chips and screens separating customers and staff, it’s obvious they have pulled out all the stops to make sure they can re-open safely. I know other operators from across the country are making similar efforts and investment.

“We were obviously disappointed by the Government’s decision not to let casinos reopen again on 4 July, but I would urge ministers to look at the anti-Covid measures casinos have introduced, reconsider the decision to keep them closed and let casinos open their doors safely later in July.

“We want to play our part in kick starting the economy, just like other parts of the leisure, entertainment and hospitality industry. In this time of great economic uncertainty, the contribution that casinos make to the nation’s finances cannot be under-estimated. We hope that the Government will respond positively and quickly – and avoid the threat of significant job losses.”


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: BGC Urges UK Government to Accelerate Casino Reopening Plans

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Relax Gaming rallies the troops in its new slot Marching Legions

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Marching-Legions Relax Gaming rallies the troops in its new slot Marching Legions
Marching-Legions-1 Relax Gaming rallies the troops in its new slot Marching LegionsReading Time: 1 minute

 

Relax Gaming, igaming aggregator and supplier of unique content, is commencing a battle for big wins in its latest release Marching Legions.

The 5×3 slot is packed with engagement-enhancing features, including Marching Respins, Nudges and Free Spins, which make for an epic gameplay as players try to command and conquer the reels to win up to 10,000x their bet.

As on any battlefield, there’s strength in numbers. Each time a full stack of legionaries appears they brandish their swords and charge across the game area, triggering Respins in their wake.

If another full stack lands during Respins, it will turn into a Marching Stack, continuing the feature until the troops march off the game screen.

Every stack that marches out of sight is recorded in the Free Spins Collection Meter until five have been counted, unlocking new territory in the Free Spins round. Here, players collect horn symbols to progress across the frontline with new waves of legionaries and free spins.

The handy Nudge feature also helps to build a full stack if only two or more partial stacks have landed, boosting players’ chance of triggering the bonus round.

With an RTP of 98.12%, Marching Legions offers a high-volatility slot experience with massive payout potential.

Simon Hammon, Relax Gaming CPO, said: “Marching Legions is a bold new addition to our portfolio that combines exciting features with fun graphics and animations to make for an all-round engaging game.

“The winning opportunity with this slot is sure to draw in a range of player types as they rally the troops in quest of big wins and a rewarding slot experience.”

Relax Gaming, now celebrating its 10th year of supplying the industry’s leading online casinos, provides its partners with a roster of over 1000 proprietary and third-party studio games through a single integration process.


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Relax Gaming rallies the troops in its new slot Marching Legions

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Amelco secures Colorado regulatory approval

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amelco-fx Amelco secures Colorado regulatory approval
amelco-fx-1 Amelco secures Colorado regulatory approvalReading Time: < 1 minute

 

Amelco, the leading sports betting software and trading services provider, has secured yet another major US milestone, receiving regulatory approval to operate in the state of Colorado.

The supplier of choice for the U.S. industry’s multi-territory tier one operators, including Flutter Entertainment and FOX Bet, the Colorado licence is the latest landmark in Amelco’s US development roadmap.

Already live in Colorado with the Stars Group, the provider is set to launch its second sports betting platform, BetWildwood, later in July – via a joint venture with ISI Race & Sports to deliver Wildwood Casino’s inaugural online sportsbook.

Commenting on its Colorado expansion, Brandon Walker, Head of Business Development at Amelco said:

“I’m delighted to announce that Amelco has added another licence to our growing list of US states where will be doing business – highlighting our platform’s capability to meet any compliance requirement.

“As well as the Stars Group, we’re set to deliver Wildwood Casino’s first online sports betting offering, one of Cripple Creek’s most popular VIP-centric locations, with a series of further major sports wagering partnerships due to be announced later in the year.”

With more than a decade of experience in supplying tailored software solutions, Amelco provides bespoke enterprise sports betting and trading platforms to a large number of leading sportsbooks around the world.


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Amelco secures Colorado regulatory approval

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