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When responsible gaming fails, problem gambling takes over, then there’s Gamban!

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q-a-gamban When responsible gaming fails, problem gambling takes over, then there’s Gamban!Reading Time: 6 minutes

 

2018 was the year in which gambling operators and regulators moved up a gear in how they ensure responsible gaming is fully supported. 2019 is the year that software lends a helping hand. While many players enjoy betting on slot games, sports events and online casinos, problem gambling is a very real condition that can affect millions of people around the world.

In this iGaming Q & A session, Slotsquad looks at how software and technology can play its part in assisting problem gamblers online. Speaking with Gamban, we learn about the smartest and most effective software in the world for blocking online gambling sites and apps. Designed to block gambling and nothing else, it is the least intrusive, most intelligent and simple to install blocking software of its kind.

As we continue our journey to understand the iGaming industry, everything from how games are built to how casinos are regulated, we talk with the software experts fighting in the corner when responsible gaming fails. In a much anticipated Q & A with founder and CEO of Gamban, Jack Symons, we talk about the product, the future and how casino sites can do more to support players.

10 Questions with Gamban Founder and CEO, Jack Symons

Q1. Firstly, thanks for talking with Slotsquad. While most players know about online casinos, slot games and welcome bonuses, they don’t necessarily know about this side of the industry. Can you tell us about Gamban and how the software is making a difference?

Absolutely! Gamban blocks access to online gambling. You install the software on any and all of your devices and it stops your from accessing all gambling sites and applications – everything from bingo and poker to slots, skins gambling and casual trading. It’s designed to be as lightweight and effective as possible. Thousands of people are using the software and we are pleased that overall the software is helping so many people.

Q2. It’s very clever how Gamban is able to block thousands of online gambling sites, how does this part of the software work?

There are two approaches to this – and we have spent considerable time researching and developing different technologies. I should start by saying that each platform is considerably different as we work within the confines of what is and isn’t possible on each operating system.

However, underpinning each application is a powerful DNS system that automatically identifies gambling URLs, in addition to manual checking. We are always prepared to radically change the approach depending on what will make a better, simpler and more efficient product.

Q3. Do you ever come across websites that are wrongly designated as gambling domains? I guess this could be frustrating.

It’s not common. This was a bugbear of previous alternatives when I was setting up Gamban. What annoyed me most was finding I was blocked from [for example] restaurant websites, presumably because they, like casinos, use ‘chips’ – maybe that’s why? But sometimes the most innocuous sites were blocked and this was unacceptable.

On the rare occasion someone finds an inaccurately blocked site with Gamban, we can change this very quickly. We spend considerable time debating sites that fall between gambling and investing and regularly review the blacklist and whitelist.

Q4. Given the rise of internet gambling and mobile casinos now providing all-access around the clock, responsible gaming is being tested more than ever. Does Gamban provide one account that blocks access to gambling sites on multiple devices, including mobile phones?

Gamban can be installed on multiple devices – iOS, Android, Windows and Mac. We are exploring other emerging platforms, including Oculus (virtual reality), Playstation and Xbox. We aren’t intent on replacing willpower altogether but applying friction from the on-demand, omnipresent online gambling, where willpower alone isn’t enough for many.

Q5. Self-exclusion software can help problem gamblers and potential problem gamblers avoid contact with gambling websites, but it requires self-exclusion. Is Gamban a type of self-exclusion software and how does it differ from other types of this technology? Is it the best?

Gamban is self-exclusion software. It was designed knowing that individual operator self-exclusion is meaningless when there are thousands of other sites you can sign up and play on. However, the general consensus is that layering multiple self-exclusion tools (specifically financial spend blocking, the self exclusion register and gambling-blocking software) protection is more effective.

Gamban, Gamstop, Monzo. It works for me – I use all three and I cannot gamble online.

Q6. Gamban is independently evaluated with very good results. Can you please translate this for players, what does it mean and who evaluates Gamban?

Towards the end of last year, GambleAware commissioned an evaluation into the effectiveness of gambling-blocking software. The evaluation was undertaken by an agency in Birmingham and investigated Gamban, Betfilter, Gamblock and a number of similar but tangential tools in the access control space (parental control software). Gamban scored well in blocking functionality, yet cost was considered a barrier for some.

Q7. I see that Gamban software was selected by GambleAware to provide blocking software to its gambling support network. This is quite an achievement and a great endorsement that shows the capability of Gamban, you must have been pleased? And it’s free for players in the UK!

I’m very pleased with the results but our challenge is constantly evolving and we need to ensure our product is optimised for all platforms and updates to operating systems. The product has never been in better shape than it is today – and we have several major updates coming soon. Gamban is indeed free for players in the UK – people just need to contact one of the network of Gamcare treatment providers, including Gamcare and the National Gambling Helpline.

Q8. According to the UK Gambling Commission, tougher ID checks will be brought in to make sure self-excluded gamblers cannot cheat the system to place bets. Is it difficult to manoeuvre around the software in cases like this and if so, how do you see future updates improving Gamban?

This is essential for Gamstop to operate effectively and we fully support tougher ID checks to prevent gambling harm. If this fails, as it may do, Gamban provides a good level of protection. It’s been designed to be difficult to circumvent but we cannot stop someone buying a new phone or factory resetting.

As far as self-exclusion goes, our challenge is to create enough friction to stop people acting on impulse. But this is where financial spend blocking comes in useful too. If I ever want to gamble with three self-exclusion tools applied, I would have to apply a lot of creativity to act on impulse. Device, bank and ID – these are three difficult things to bypass.

Q9. Every year, the iGaming industry holds numerous events to promote marketing strategies, games development and online casino networking. Does Gamban get invited to these events? After all, casino operators and regulators support responsible gaming, don’t they?

Yes, we are always happy to be part of the discussion but we are keen to see change. What we want is more consistency in the way self-exclusion is delivered. We are pushing for a standardisation in the way self-exclusion is distributed and managed. Gamban has a role to play in this but we fully respect that fact that other systems add a lot of value to the individual trying to stop gambling. A lot of the events we go to seem to pay lip-service to the problem but I’ve seen quite a change over the past three years in the industry’s attitude towards responsible gambling.

One of the more interesting conversations I’ve been involved in is with the banking industry as a whole. Internet Service Providers, banks and other verticals have an opportunity to help individuals struggling with gambling addiction, as well as operators and regulators.

Q10. Lastly, how do you feel the future of online casinos and gaming sites looks from your perspective? Do you see Gamban and other self-exclusion technologies moving more towards operators and perhaps integrating with casino sites? For instance, name recognition etc to prevent players from signing up once they have chosen to bypass self-exclusion rules?

I’m surprised by how little innovation there has been in iGaming over the past five years, to be honest. Where I see a lot of industry focus on predictive behaviour, player insight and security, I feel the iGaming industry is in a position to be so far ahead of this – and yet, there is little that distinguishes one site from another. So little consistency. So much proprietary development is derailing effective cross-platform solution development and results in fragmented and disjointed support mechanisms for individuals going through one of the hardest processes imaginable.

What I would like to see is more engagement with the current self-exclusion ‘eco-system’ – more sharing, more collaboration and more integration of existing solutions. Until the bare minimum is achieved (an individual spelling out ‘I HAVE A PROBLEM’ to an operator and being offered anything close to a helpful, practical and effective strategy), I find it hard to take operator-funded ‘innovation hubs’ and ‘incubators’ little more than a ‘innovation’ branding exercise.

Once the bare minimum is being achieved, there’s potentially light at the end of the tunnel for the industry. Thousands of children who are playing games with gambling elements combined – I often wonder what will happen in a decade – are these children going to be playing on slot machines or will they continue playing games? Will gambling be able to compete with gaming or are the two products sufficiently different.

The point here is that a lot of innovation is going into responsible gambling technology – would it not be better to concentrate on making the products more engaging, interesting and powerful? The market will provide RG solutions to problem gamblers – operators just need to support and get behind these tools.

 

Source: Slotsquad 


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: When responsible gaming fails, problem gambling takes over, then there’s Gamban!

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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NSoft and Casa Pariurilor expand cooperation

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NSoft-and-Casa-Pariurilor NSoft and Casa Pariurilor expand cooperationReading Time: 2 minutes

 

NSoft, premium betting software provider and Casa Pariurilor, a part of the largest Central European betting operator, have extended their cooperation by agreeing on implementation of NSoft´s In-Play MTS betting solution into Casa Pariurilor’s retail network. The network numbers over 700 shops in Romania, positioning Casa Pariurilor amongst the top three betting companies in this country.

Karlo Kralj, NSoft’s Regional Sales Agent announces: “I am delighted to confirm the continuation of excellent cooperation with our client Casa Pariurilor. It is one of the oldest and the most respected betting companies on the Romanian market. Casa Pariurilor`s experts have profound understanding of their market and are great in deciphering the players` needs. The partnership with Casa has helped us significantly by providing the essential market-insights and up-to-date knowledge about Romanian market trends.”

The first deal between NSoft and Casa Pariurilor was set in 2014 with the release of NSoft`s most popular product – Lucky Six, a draw-based game, together with Virtual Greyhound Races. Initially, the products were available in retail and afterwards, have extended to the client´s web.

“We have been working with NSoft for 5 years now and our cooperation is a role model of how B2B cooperation should look like. You know, you can buy a betting software anywhere, but the people make the difference. We witnessed the NSoft`s trustworthiness and reliability with excellent 24/7 support and great turnkey betting solution, thus the decision to use the advantages of NSoft`s Seven Betting Platform and its In-Play MTS solution in our retail network was a logical step forward,” concluded Lewis Findlay, General Manager Romania, Fortuna Entertainment Group.

NSoft`s Sportsbook solution driven by Betradar data provides clients with an extensive offer of up to 25,000 live events per month across 20+ sports. It is highly customizable sports betting platform requiring zero initial costs.

In addition, NSoft’s Seven Platform allows distribution of In-Play and Pre-Match offer through all available channels: retail, terminal, web, and mobile.


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: NSoft and Casa Pariurilor expand cooperation

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Week 8 slot games releases

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weekly-slot-releases-1-3 Week 8 slot games releasesReading Time: 3 minutes

 

Sit back, relax and check out this week’s latest slots releases!

 

First up it’s Wazdan‘s new game title, Space Gem – an intergalactic journey packed with colourful gems for collecting and cosmic prizes to be won, ready to inject a blast of colour to the middle of winter. Showcased earlier this month at ICE London 2019, Space Gem takes players on a ride through the galaxy, with the mission to collect colourful gems and access rich-space bounties with Expanding Wild symbol and Re-spins for a hyper engaging player experience.

wazdan-space-gem-1 Week 8 slot games releases

 

Pariplay has released Zombies Gone Wildan original online video slot inspired by pop culture’s deep-rooted fascination with the living dead. Engaging characters, an atmospheric soundtrack and an array of exciting gameplay features, will have players of all experience players feeling like they are part of humanity’s last stand for survival. Pariplay’s Zombies Gone Wild features 50 lines that pay both ways for even bigger rewards as well as a collection of wilds, free spins and jackpots.

zombies-gone-wild-1 Week 8 slot games releases

 

NetEnt merges magic and mystery in it’s latest slot title Golden Grimoire! Moments of magic await in the 5-reel, 4-row, 20-fixed lines video slot, where symbols are transformed and can cover the whole row in winning combinations, thanks to a theme based around the Golden Grimoire, a powerful book of spells, sorcery and symbol transformation.

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Pragmatic Play, is whisking players away to the African savannah in its latest video slot Safari King. The 4×5, 50 payline game packs the reels with excitement, featuring elephants, zebras and rhinos as well as immersive sound design. Melissa Summerfield, Chief Commercial Officer at Pragmatic Play, said: “Players are sure to love the roar of Safari King, an excellent addition to our range of games bearing all the hallmarks of our flair for game design. Excellent central mechanics are combined with an engaging theme to create one of our most exciting products yet.”

safari-king-1 Week 8 slot games releases

 

Yggdrasil Gaming has released its heroic new slot, Champions of Rome, where mighty gladiators face off on the reels. Jonas Strandman, Head of Slots at Yggdrasil, said: “Champions of Rome is a visually impressive game where players are in control of how much they want to risk. Seasoned slot warriors can satisfy their thirst for adrenaline by choosing to risk it all, while more casual players can make a more conservative choice with guaranteed winnings.”

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We finish this roundup with Microgaming, who has signed a long-term supplier agreement with game development studio, Crazy Tooth. The first game of the partnership is Arctic Valor2122-87 Week 8 slot games releases, a riveting new six-reel, 4,096 ways online slot. Crazy Tooth Studio® developed this exclusively for Microgaming. The new game involves fierce Valkyries and has a mythological background. David Reynolds, Games Publisher at Microgaming, added: “Arctic Valor provides a visually stunning journey into a land of ice and snow, complete with a fantastically vibrant, Norse-tinged atmosphere.“

8-15-1 Week 8 slot games releases


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Week 8 slot games releases

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UK Gambling Commission mulls banning credit card for gambling transactions

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9-14 UK Gambling Commission mulls banning credit card for gambling transactionsReading Time: 1 minute

 

The UK Gambling Commission is considering a ban on credit cards for gambling-related transactions. The commission has invited recommendations and suggestions from the members of the public, gambling businesses and other stakeholders.

Paul Hope, an executive director at the Gambling Commission, said: “We are exploring measures that could help reduce the risk of harm to consumers who use their credit cards to gamble online, and to those who play on all Category B machines. We want consumers, gambling firms and other interested parties to have their say and provide evidence that will help us make gambling safer.”

UKGC has already agreed in principle that consumers should not gamble with money they do not have. Gambling with borrowed money is already well-established as a risk factor for harmful gambling.

Now it is seeking meaningful input to help determine if restrictions—potentially including an outright ban—are necessary to limit risks to consumers.

The other call for evidence gives an opportunity for gambling businesses to outline how they will meet the challenges set out in the UK Government’s Review of Gaming Machines and Social Responsibility Measures over the protections for players using FOBTs.


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: UK Gambling Commission mulls banning credit card for gambling transactions

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