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A Sure Bet: Cruise Ship Casinos Pay Off with Jackpots, Friends and Making Guests Feel at Home

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When Texan Glenda Ostrokol gets on a ship she has a plan: Get to the casino as soon as it opens. She does not gamble on land. But in cruise ship casinos, she’s a big player, and receives all the perks that go along with that status.

“Carnival Cruise Line just makes it so much fun,” Ostrokol says. “I do love slot machines, and I play them all. And the casino team takes really good care of me.”

David Simpson of Leesburg, Fla., says arriving at a ship casino is akin to coming home. He and fellow Carnival Cruise Line players communicate through a dedicated Casino Fan Facebook page.

“We go in there and meet other friends we cruise with from all over the U.S.,” Simpson says. “There’s always somebody we know, people from TexasIdahoNorth Carolina. And there’s not a ship that we go on that we don’t know the casino team.”

Unlike with casinos on land, cruise guests are typically on board for a week or more, time for relationships to develop.

“We offer them a warm and friendly environment where they can interact with fellow cruisers,” says Marty Goldman, senior vice president of global casino operations for Carnival Corporation. “And we have an engaging casino team that takes the time to understand guest needs. We want to ensure that we are different from a typical casino in that way.”

Since joining Carnival Corporation from Caesars Entertainment in 2012, Goldman has overseen tremendous growth in the casino realm – as the world’s largest cruise company has expanded its gaming operations around the world.

Casino play is popular on all the cruise lines under the Carnival Corporation banner. In addition to Carnival Cruise Line, this includes Princess Cruises, Holland America Line, Cunard, Seabourn, German line AIDA Cruises, Italian line Costa Cruises, British line P&O Cruises and P&O Cruises Australia.

Across the fleet, the most popular gaming option is slots, with Americans and Australians particularly big fans. With more than 100 casinos, Carnival Corporation sees a guest spinning the reels on a slot machine 112 times per second, making it by far the most popular form of gaming.

Tournament play is tremendously popular on ships in North America, and Carnival Corporation has plans to expand slot tournaments elsewhere around the world.

The company paid out more than $1 million in tournaments in the past year. This includes special branded events with tie-ins to Wheel of Fortune and Monopoly, the latter being for the biggest prize money the company ever paid. With guests flocking to these events, they will be expanded across the fleet, with a marquee Spin & Sail event on Carnival Cruise Line in 2019.

Though blackjack is preferred in the United States, the casinos cater to a wide array of tastes for games offering roulette, baccarat and a variety of poker games in different markets.

Goldman says the gaming crowd appreciates innovation, so his team is always on the lookout for what’s new and what people want to play on a regional basis.

Among options trending now are arcade-style games for adults and lottery-style scratch tickets.

“We are always looking at what else may be popular,” Goldman says. “We want to appeal to as broad an audience as possible.”

For frequent players, Carnival Cruise Line’s Carnival Players Club is “unlike anything else anywhere on land or sea,” Goldman says. Players clubs are also available on Princess Cruises, Holland America Line and expanding to some of the corporation’s international brands.

Based on play, perks for players include everything from complimentary drinks to free cabins. Special events see top players invited to participate in unique and exciting experiences, which elevates the energy in the casino for all guests.

“People like engaging with other people who play,” says Goldman.

Behind the scenes, a new casino management system will allow more customized incentives for players.

“We will be able to offer an incentive based on what you are playing in real time,” Goldman says.

As it looks to expand its audience, Carnival Corporation has strategic partnerships with casinos on land, with qualified players offered a certificate for a free cruise. This enables the cruise company to draw new-to-cruise players to its casinos.

There are some differences in cruise ship play. With a more relaxed atmosphere, game table minimums are typically lower, for instance. While they vary by ship, itinerary and even time of day, it’s rare to find a minimum over $25.

In the friendly, guest-centric environment waging limits are adjusted based on a player’s personal preferences. “We have some very high limit players, not much different than you would see with land-based casinos,” Goldman says.

With nearly 60 cruises under her belt since 2002, Ostrokol has stories to tell – like the time earlier this year when she won $14,790 on a slot machine on the Carnival Vista, a ship with more than 250 machines.

“I thought I had won $1,400, and said, ‘Okay, I can play tomorrow.’ When I realized it was more, I screamed,” she says, laughing. She used her payout for a down payment on a wheelchair accessible van.

Simpson, a blackjack player who occasionally dabbles in slots, plays a few times a year in Las Vegas, but says ships are decidedly friendlier places. His biggest shipboard win was a $25,000 blackjack hand, “on the Lucky Ladies.” He also won a slot tournament on the Carnival Breeze.

“The best way to describe what time of day you can find me in the casino, is whenever it’s open,” Simpson says with a laugh. He’s been known to play well into the night and hit a ship’s 24-hour pizzeria to watch the sunrise.

Simpson says in addition to gaming, he enjoys Carnival Cruise Line’s specialty dining, such as La Cucina for Italian and Gigi’s for pan-Asian cuisine.

And then there are all the additional virtues of cruising. In traditional gaming resorts, you are in one place with one focus. On cruise ships, gaming comes with a wealth of other fun entertainment and activities – including visiting several exciting destinations during your vacation.

Carnival Corporation offers a variety of casino experiences, whether guests want to dress up like James Bond or go completely casual. There are classic casinos on Holland America Line and P&O Cruises in the United Kingdom, and smaller, more intimate experiences on ultra-luxury line Seabourn. You can even play while crossing the Atlantic on a luxurious Cunard ocean liner.

“From a casino perspective, we can offer something for everybody, every day, all across the globe, which no one else can do,” Goldman says.

Fun facts from Carnival Corporate Global Casino Operations:

Slot machines on Carnival Corporation ships produce more than 3.5 billion hand pulls per year.

More than 56,000 slots jackpots are paid out each year, an average of more than 155 per day.

On Carnival Corporation ships, blackjack players older than 60 are twice as skillful as players younger than 30.

In the largest annual tournaments, on Carnival Cruise Line and Princess Cruises, players vie for a share of a $200,000 pot.

The 2,600-strong Carnival Corporation shipboard casino team represents 79 nationalities.

SOURCE Carnival Corporation & plc


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George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Kambi / Abios Joins ESIC as an Anti-Corruption Supporter

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The Esports Integrity Commission (ESIC) is pleased to announce Kambi and Abios, its esports data subsidiary, as new ESIC Anti-Corruption Supporters. This partnership signals the alignment of Kambi’s longstanding commitment to corporate probity and sports integrity with ESIC’s ongoing battle against match-fixing and corruption in esports.

Kambi and Abios join a distinguished class of other Anti-Corruption Supporter stakeholders who have historically worked with ESIC to ensure that attacks against the competitive integrity of esports competition are appropriately reported and dealt with. Anti-Corruption Supporters assist ESIC in investigating suspicious betting activity, supporting ESIC’s broader mission to combat cheating and betting fraud in the esports industry. Kambi and Abios’ entrance into the Anti-Corruption Supporter class will see the entities actively work with ESIC to assist in ESIC’s mission to disrupt, prevent, investigate and prosecute all attempts to compromise competitive integrity in esport competition.

Abios’ Managing Director and Founder, Anton Janér commented:

“Our mission at Abios has always been to enable the sustainable growth of esports. As such, we’re incredibly excited to join ESIC in their mission to future-proof esports through combatting match-fixing and other integrity-related malpractices. Fair play is a crucial component in ensuring the viability of esports as a long-term community and investment and we hope to be able to support the industry together with ESIC going forward.”

Stephen Hanna, ESIC’s CEO commented:

“We are delighted to announce this membership. Kambi and Abios are well trusted and recognised operators in their respective industries, and their entrance into the Anti-Corruption Supporter class of ESIC membership emphasises their shared commitment to upholding the highest standards of integrity and fair play within the esports industry.”

 

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Spotlight Sports Group (SSG), a world-leading technology, content, and media company specialising in sports betting, has today agreed to showcase Smart View in racecards at York’s Dante meeting.

The racecards are powered by the industry-leading racing media and tech supplier, the Racing Post, and have already been utilised in racecards at Naas racecourse, Ireland.

The feature races of each day of York’s early season highlight will host Smart View racecards, as well as a QR code to allow racegoers easy access to all races at the Dante Meeting in Smart View via mobile.

Smart View has already produced strong success at major festivals, beginning at the Cheltenham Festival at which it accurately forecast eight winners out of 27 races, and posted a 76% ROI. Smart View selections have included Monmiral at 25/1 in the Coral Cup, Minella Crooner at 25/1 at the Punchestown Festival, and last week Zoffee in the ultra-competitive Chester Cup.

Spotlight Sports Group’s Retail Director, Alan Pepperell, shared his excitement at partnering with York racecourse: “Following a strong Cheltenham Festival, Smart View has gone on to offer big-priced winners at recent festivals. We are delighted to partner with York racecourse for their early season highlight and hope that Smart View can continue to provide racegoers with positive returns.”

The product itself is live in more than 1,000 retail outlets in the UK and Ireland and continues to provide customers with an engaging, dynamic and accessible experience.

With further enhancements to come, such as the addition of international racing, Smart View offers a user-friendly, industry-leading technology that improves bettors’ experience.

Spotlight Sports Group’s retail services are powered by the Racing Post and are proven to drive revenues with a rich content experience for betting audiences. To learn more about Smart View and other retail services visit: racingpostretailservices.com

The post appeared first on European Gaming Industry News.

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Playmob acquired by PlanetPlay parent to create new green video games powerhouse

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Sphaira Innovation, a not-for-profit harnessing the power of people and technology to make positive change, has acquired video games market insights specialist Playmob.

The deal, for an undisclosed sum, creates a formal relationship between Playmob and Sphaira Innovation’s PlanetPlay, which is bringing the games industry and players together to fight climate change.

Playmob CEO Jude Ower – who now becomes Chief Strategy Officer (CSO) of Sphaira UK – has worked closely with PlanetPlay on the launch of its Make Green Tuesday Moves campaign, which aims to help games studios and players make important real-world impact in the fight against climate change.

Alongside PlanetPlay CEO Rhea Loucas, Ower also recently led a games industry delegation to the UN Development Programme’s (UNDP) Climate Promise event at UN HQ in New York – an initiative to support countries as they increase their climate action contributions.

Meanwhile, Ower is also the Co-Founder of the Playing For The Planet Alliance and Co-Author of the recently published book ‘Gaming for Good: Unlocking the Power of Gaming to Create a Better World for Us All’, which also supports green projects via PlanetPlay.

And in 2021, she worked with the UNDP on the ‘People’s Climate Vote’, the biggest survey of consumer attitudes towards climate change, which was facilitated through Playmob’s innovative game insights platform and reached 33 million gamers worldwide. The survey had 1.2 million validated votes in 50 countries around the world.

She is speaking this week at the UK Government’s Department for Business & Trade GREAT FUTURES event in Riyadh, Saudi Arabia, where she is discussing how the UK video games industry can work with Saudi Arabia in areas such as gaming and sustainability. She is joined at the event by Sphaira Innovation UK Chairman and Sphaira Innovation AG Board Member Dirk van Daele.

Working alongside PlanetPlay under the Sphaira Innovation umbrella, Playmob is again working with the UNDP on a new and even more ambitious international study of whether people consider climate change to be a global emergency, and how they would like their countries to tackle the issue.

Sphaira Innovation UK CSO Jude Ower said: “Playmob’s mission is closely aligned with PlanetPlay, and we are delighted to announce that we are merging our important efforts, and Playmob is being acquired by PlanetPlay. Through the projects we have been working on together, it is clear that our partnership is a strong move for our industry and pushing the sustainability x gaming agenda forward. PlanetPlay and Sphaira is the right home for Playmob and we are excited for the next part of our green gaming journey together.”

Sphaira Innovation UK Chairman & Sphaira Innovation AG Board Member Dirk van Daele offered: “After having been accepted by major game studios and music artists in supporting our not-for-profit eco donate platform, we are excited for Playmob and Jude to join us. Her efforts and established track record in ‘playing for good’ will help us to scale even faster for the benefit of the climate.”

PlanetPlay CEO Rhea Loucas added: “PlanetPlay as a disruptive NPO is constantly seeking innovative solutions for engaging billions of gamers as part of our mission to combat climate change. We have already been working closely for a long time with Playmob and Jude Ower on a few exciting projects; with the acquisition, we will be able to join forces and achieve our goal together. With three billion players around the world, and through the combination of our gaming and sustainability efforts, we can all collectively make a difference for our planet.”

The post Playmob acquired by PlanetPlay parent to create new green video games powerhouse appeared first on European Gaming Industry News.

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