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HIPTHER Community Voices: Interview with Attorney-at-law and founder at Kancelaria Adwokacka Dr. Justyna Grusza-Głębicka

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With over a decade of experience in legal proceedings and a focus on gambling regulation and anti-money laundering compliance, Dr. Justyna Grusza-Głębicka is a leading voice in navigating the legal complexities of the gambling sector. In this interview, she shares her insights on the effectiveness of current safe gambling campaigns, the growing influence of social media in promoting illegal gambling, and the urgent need for regulatory reform in Poland.

 

Do you believe current awareness campaigns about safe gambling are working? What more should be done to educate players?

I do not have detailed analysis or data to confirm whether they are truly effective. However, the problem still exists. First of all, I am contacted as a lawyer by players who feel deceived by gambling operators. Players report violations regarding responsible gambling (for example, offering gambling to individuals who show clear signs of addiction) or in the area of AML (disregarding the fact that someone is gambling from another EU country when the operator does not hold a license there). Moreover, the media reports numerous cases involving the exposure of children to gambling – for example, by placing slot machine like devices in amusement parks or introducing gambling like mechanisms into video games accessible to minors. These violations are numerous, so clearly more can be done. To better educate players, influencers and social media platforms should be involved in the campaigns. These are currently the most effective tools for reaching people.

 

What are some common ways illegal gambling sites reach Polish players today? Are social media platforms a big part of the problem?

Social media plays a significant role. Influencers are actively involved in promoting illegal gambling and are very effective, especially as role models for younger generations. The live streams they conduct are difficult for enforcement authorities to monitor, and links to illegal casinos or poker sites are often shared in the comment sections during those streams. Currently, there is a trend of creating closed groups on platforms like Facebook, WhatsApp, or Signal, where players are encouraged to participate in illegal gambling and persuaded of its attractiveness. Big Tech companies like Google and Facebook are not helping in the fight against illegal gambling, as they allow such operators to advertise and be promoted through SEO.

 

Is the current legal system strong enough to go after these middlemen, or does it need updating too?

It is very difficult to prosecute gambling operators that offer services in Poland but are based abroad due to international legal obstacles. However, the current legal system does include tools for prosecuting intermediaries. Article 110a of the Fiscal Penal Code states that anyone who advertises gambling games in violation of the law or benefits from such advertising is subject to a fine. Additionally, under the Penal Code, there is a provision for aiding and abetting a prohibited act. Organizing gambling games without the required license is a criminal offense, and in such cases, the penalty for aiding and abetting is the same as for the principal offender. Aiding can be attributed to virtually anyone who supports the perpetrator in committing the offense.

 

Do you think most Polish players know whether a site is legal or not? How can they check this easily?

Research shows that only 38% of players know how to identify legal gambling websites. The legality of a gambling operator or website can be verified on the official government website: podatki.gov.pl or in the Register of Domains Used to Offer Gambling Games in Violation of the Law. However, the data indicates that it’s not that straightforward, as more than half of the players lack this knowledge.

 

What advice would you give to a player who has been scammed by an unlicensed online casino? Is there any legal step they can take?

First, I would advise reporting the crime to the authorities, even at the risk of personal liability, as this may be mitigated. In Poland, participating in foreign (unlicensed) gambling is punishable, so players also bear legal responsibility. Second, players can send payment demands to the entities responsible for organizing the illegal gambling, including payment institutions, although this approach may be ineffective. Under civil law, players are only protected when it comes to claims arising from legal gambling. Criminal proceedings are generally a better path. It’s also possible to seek protection through courts within the European Union.

 

And finally—do you think Poland is heading in the right direction when it comes to regulating online gambling? What are realistic changes you hope to see in gambling laws in the next year or two?

The last amendment to the Gambling Act was in 2016, so quite a bit of time has passed, and the world of modern technology is advancing rapidly. It is definitely time for change.

Recently, there has been an active debate on the future of gambling regulation in Poland – both within the industry and at the governmental level. A meeting of the Parliamentary Team for Free Market was organized under the topic: Illegal gambling in Poland – Diagnosis of problems in enforcement and proposed solutions, which I had the pleasure of attending. At the end of 2024, a new department dedicated to the gambling sector was also established. These may be signs of coming change.

The most visible demands include the liberalization of online casinos, which are currently under a state monopoly, and a shift from turnover tax to GGR. I believe that liberalizing the online casino market is a realistic development. Poland is struggling with a large grey market in gambling, and experiences from other EU countries show that allowing previously unlicensed operators to operate legally yields positive outcomes in this area.

Focusing on less headline-grabbing reforms, I would point to the need for improving the process through which the Ministry of Finance determines whether a particular game qualifies as gambling, currently, this process is quite costly. In general, facilitating better communication between the industry and the regulator would help avoid many misunderstandings caused by unclear legal provisions.

The post HIPTHER Community Voices: Interview with Attorney-at-law and founder at Kancelaria Adwokacka Dr. Justyna Grusza-Głębicka appeared first on European Gaming Industry News.

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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BEGE Expo Announces “Gaming Start-UP Challenge 7.0” — A Premier Opportunity for Gaming Innovators

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For the 16th edition of BEGE, one of the most important events in the gaming industry in the Balkans, the expo proudly brings back the “Gaming Start-UP Challenge 7.0” as a highlight of this year’s event. This exciting entrepreneurial competition returns to the BEGE and EEGS stage, offering start-ups a unique platform to showcase their innovations to industry leaders and investors.

The challenge is open to start-ups developing groundbreaking solutions relevant to the gaming industry. Whether your focus is on advanced payment methods, online gaming platforms, cryptocurrency and blockchain technologies, security solutions, or cutting-edge game development tools, your innovation has a place here. The competition also welcomes pioneering work in augmented and virtual reality, esports and live streaming, and responsible gaming technologies. In essence, any technology that enhances or revolutionizes the gaming or gambling experience fits the spirit of this challenge.

Participants will have the exclusive chance to pitch their start-up live on the EEGS stage, gaining invaluable exposure during the two-day BEGE exhibition. Beyond the stage, this event provides a vibrant networking environment to connect with potential partners, investors, and key stakeholders across the gaming ecosystem.

To apply, startups are required to pay a nominal participation fee of 100 euros to secure their spot. Selected applicants will receive a short questionnaire and be invited to prepare a concise presentation for the competition.

Don’t miss this opportunity to propel your gaming start-up into the spotlight and join the forefront of gaming innovation.

Apply now and take your place in shaping the future of the industry!

The post BEGE Expo Announces “Gaming Start-UP Challenge 7.0” — A Premier Opportunity for Gaming Innovators appeared first on European Gaming Industry News.

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Incentive Games Launches Real-Money Gaming Division, Incentive Studios

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Incentive Games Launches Real-Money Gaming Division, Incentive Studios

Incentive Games, a leading name in free-to-play game development, is proud to announce the launch of Incentive Studios, its new real-money gaming (RMG) division.

Built on years of success delivering high-performing free-to-play titles to global operators, and leveraging extensive user psychology and behaviour research, Incentive Studios marks a strategic expansion into the real-money gaming market.

Incentive Studios will focus on creating immersive real-money gaming content, kicking things off by putting a fresh spin on popular game variants like Crash, Tower, and Arcade. These aren’t simple upgrades; they’re complete rebuilds from the ground up, blending captivating gameplay with smart design principles to ensure lasting engagement.

John Gordon, Chief Executive Officer at Incentive Games said, “We’ve spent years refining the art of engagement in the free-to-play world. Now we’re bringing that same level of craft, creativity, and player psychology to our real-money games. Incentive Studios is where innovation meets performance.”

Clients can expect familiar game formats, reimagined with a sharp focus on maximizing re-engagement and long-term play. Every title is built with user-centric design at its core, crafted to engage the next generation of real-money gaming players. With an player-first approach, the games are designed to drive acquisition, retention, and revenue.

With a growing library of original RMG titles in the pipeline, Incentive Studios is set to make its mark on the global gaming landscape. The first wave of games will be available to partners in Q3 2025.

The post Incentive Games Launches Real-Money Gaming Division, Incentive Studios appeared first on European Gaming Industry News.

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TESTA debuts TESTA Score, allowing operators to benchmark UX

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TESTA, the crowd testing platform for the iGaming industry, has launched its innovative TESTA Score with CasinoCompare.ph, a Philippine-focused online casino affiliate—and the only platform exclusively listing PAGCOR-licensed online casinos.

TESTA Score is a new UX quality benchmark developed by TESTA that shines a light on online casino brands in markets with new regulatory compliance standards.

Using real testers with local devices, IDs and bank accounts, TESTA evaluates each operator’s performance across four key processes – registration, deposit, withdrawal and KYC.

Each process is scored against strict usability parameters such as the number of required input fields, page clicks, lead times for verification and fund arrival, as well as the number of KYC attempts required.

The total possible score is 100, divided across:

The TESTA Score provides objective, player-centric transparency in any market.

With local connectivity, device preferences and regulatory friction in mind, the scoring system reflects the real-world user journey and highlights where improvements are most needed.

This then provides a chance for operators to improve their key flows, especially KYC, and then apply for a re-test to update their published score.

CasinoCompare.ph becomes the first online casino affiliate to deploy TESTA Score, with six Philippine-licensed online casinos now ranked. The site is operated by AFFILI.ph whose aim is to set a new industry standards for transparency, trust, and player confidence.

The six sites include Casino Plus, Desk Game, FBM E.Motion, Bet88, PlayTime and Crazy Win.

While most operators performed well on the core user flows, the KYC process emerged as the main differentiator.

Operators that lacked a working KYC step at withdrawal automatically received a zero in that category, pulling down their overall TESTA Score significantly.

This is how they fared:

Casino Plus led the pack with a total score of 97/100, earning perfect marks in registration, withdrawal, and KYC, and only dropping points on deposit due to a single extra page click.

As well as accessing TESTA Score through their affiliate partners, operators can work directly with TESTA to determine their TESTA Score.

Chris Johnson, TESTA CMO, said: “Born out of frequent client requests for key processes testing, and competitor benchmarking, the TESTA Score measures the parts of the customer journey, outside of game play, that make or break player acquisition and retention.

“Operators can use their TESTA Score to understand where they stand out over their rivals and where there is a gap they need to close.

“It’s great to see that six Philippine-licensed casinos have already used TESTA Score to benchmark their UX and acquisition flows, and we look forward to working with more moving forward, both in the Philippines and other markets around the world.”

The post TESTA debuts TESTA Score, allowing operators to benchmark UX appeared first on European Gaming Industry News.

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