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The Importance of Data Quality Review Checks in the Gaming Industry
By Lorenzo Nardini, Head of Technical Compliance and Maths Services
In the dynamic world of online gaming, data plays a pivotal role. Databases containing personal and financial information, often referred to as “Safe” databases, serve as the backbone of any gaming platform.
In this short article, I focus on control databases (CDBs) – that is how Safe databases are referred to in the Dutch landscape – and why it is important to ensure their completeness, accuracy, and consistency through continuous data quality review. In any case, the topics here covered apply to most regulated markets.
Control databases contain critical information related to player accounts, financial transactions, game rules, and security protocols. Essentially, they ensure the smooth functioning of the entire gaming ecosystem. It is no wonder that the Dutch regulator (KSA) enforces specific technical regulations on them and often perform audits on these systems that can result also in fines in cases errors are detected.
Data quality review checks
Data quality review checks play a pivotal role in maintaining the integrity of control databases, ensuring continuous compliance. Here are some key reasons why they are essential:
- Accuracy and Consistency: Control databases handle vast amounts of data, including player profiles, game logs, and financial records. Ensuring accurate and consistent data is crucial for fair gameplay, financial transparency, and regulatory compliance.
- Player Experience: Imagine a player losing progress due to a database glitch or loss of connectivity. Such incidents can lead to frustration and loss of trust. Data quality checks ensure that the control database is correctly functional, and the information therein contained can be used to handle such incomplete games, enhancing the overall player experience.
- Regulatory Compliance: Gaming companies must adhere to strict regulations regarding data privacy, security, and fairness. Regular reviews ensure compliance with industry standards and legal requirements.
Most importantly, regular reviews can help gaming companies reducing the risk of an unsuccessful audit that could typically lead to a fine and negative PR.
Ideally, data quality reviews should be ongoing. Real-time monitoring is crucial for identifying issues promptly. Additionally, scheduled audits—monthly or quarterly—help catch any long-term discrepancies or trends.
Key areas of data quality reviews
When performing checks on the quality of CDBs, the following are the main areas to consider:
- Data Completeness: Ensure that all necessary fields are populated correctly. Missing or incomplete data can lead to errors downstream.
- Data Accuracy: Cross-check data against reliable sources. For example, player balances should match financial records.
- Data Consistency: Verify consistency across different databases and systems. Inconsistencies can cause confusion and operational inefficiencies.
Starting from the specific Dutch case and then expanding to other markets, here at ComplianceOne Group we have developed a data quality review service using our experience in dealing with this form of analysis. Leveraging feedback obtained directly from regulators, we created a testing procedure that performs the following:
- Tests on triggering reports from staging environment. We access the client’s staging environment with test accounts and perform actions that are aimed at triggering specific reports in the control database. We then check that these have been correctly generated and that they contain all necessary information, checking their accuracy against the back-office.
- Data quality tests on production environment. We download a large number of reports directly from production and run a battery of tests that we have designed and that is tailored specifically at checking completeness and consistency of the information contained in the control database.
All findings are promptly reported to the client and, if needed, we can assist with solving any issues found.
Conclusion
When I started being exposed to control databases, I understood that for many this is a very technical area and that maintaining this environment functioning correctly can be quite cumbersome. Nevertheless, a commitment to data quality is a necessary for ensuring continuous compliance of gaming platforms. If you are interested in running regular data quality reviews, or even just a one-time overall check, contact me and I will be happy to assist!
The post The Importance of Data Quality Review Checks in the Gaming Industry appeared first on European Gaming Industry News.
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EGT to make a memorable show at Belgrade Future Gaming 2024
Only a few days remain until Belgrade Future Gaming 2024, where EGT will demonstrate its vision for the future of the gaming industry. The latest innovations alongside the company’s well-established products will be available to guests at stand E1.
The Phoenix slot cabinet will stand out among the top offers for the Serbian gaming audience. Powered by the latest Exciter IV platform and including 27-inch monitors, keyboard with dynamic touch display and electromechanical buttons and numerous ergonomic features, this model has already gained popularity in a number of markets around the world and is expected to reap success in Serbia as well. It will be equipped with the bestseller Bell Link, which will introduce its new multigame Bell Link 2. The mix contains 10 exciting games and provides players with even more opportunities to win and have fun.
Supreme Green Selection, the first multigame of the latest Supreme Selection Series of EGT, will also make its local debut. Including a fascinating set of 50 titles on different themes, it will certainly not go unnoticed by visitors to the stand.
Guests will also have the opportunity to enjoy the variety of slots of the well-known General and Power Series multigames, as well as test their luck with the Gods & Kings Link jackpot. The slot selection will be complemented by cabinets from the General Series.
EGT’s multiplayer portfolio will be also on display. The roulettes G R6 C and the terminals G 32 T will showcase their eye-catching design, multiple ergonomic features and great flexibility, allowing many possible configurations with other devices.
The company’s casino management system Spider will also demonstrate its latest modules, which make the management of the daily activities in gaming establishments easy and effective.
EGT Digital will present its iGaming solutions as well. The provider will show its wide diversity of instant and casino games, jackpot solutions, as well as the in-house developed all-in-one betting platform X-Nave with its four main modules, which provides operators with everything needed to build and maintain a successful online business.
“Belgrade Future Gaming is an exhibition of great significance for Serbia and the region, and I am happy that we will take part in this year’s edition as well,” said Aleksandar Kliska, General Director of EGT Group d.o.o. Serbia. “It will give us the opportunity to reveal the huge potential of our products and solidify our leadership positions in the local market.”
The post EGT to make a memorable show at Belgrade Future Gaming 2024 appeared first on European Gaming Industry News.
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Gaming Innovation Group – Mandatory notification of trade
Mikael Riese Harstad, Chairman of the Board and primary insider of Gaming Innovation Group Inc.
(GiG), has today transferred 864,403 shares in GiG to a life insurance policy with SEB Life International Assurance Company DAC with himself as the sole policy holder.
In addition, Helena Riese Harstad, a close associate of Mikael Riese Harstad, has today transferred 477,733 shares in GiG to a life insurance policy with SEB Life International Assurance Company DAC with herself as the sole policy holder.
After these transactions, Harstad and close associates owns no shares directly, but hold 1,342,136 shares through life insurance policies with SEB Life International Assurance Company DAC.
For further information, contact:
Tore Formo, Group CFO, [email protected] +47 916 68 678
This information is subject to the disclosure requirements pursuant to Section 5-12 of the Norwegian Securities Trading Act.
The post Gaming Innovation Group – Mandatory notification of trade appeared first on European Gaming Industry News.
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Clarion Gaming and ExCeL London plan for the migration of iGB L!VE 2025 to the heart of igaming
Clarion Gaming is advancing preparations for the migration of iGB L!VE to London in July 2025 establishing a roadmap of activities in partnership with the senior team at ExCeL London which will host the leading global event.
The latest meeting between the two organisations featured:
- iGB L!VE Portfolio Director Naomi Barton,
- Clarion Gaming Managing Director Stuart Hunter,
- Head of Operations Richard Logan and
- Head of Marketing Jody Frost with the senior team from ExCeL led by the venue’s
- Chief Commercial Officer Simon Mills.
Expanding on the meeting Naomi Barton said: “This was the second senior level planning meeting that we have held with our colleagues at ExCeL London in order to move the home of the igaming community to a city which is the heart of the igaming industry in a country which is igaming’s largest market.
“The roadmap is being created in order to anticipate industry needs, address pain points and to exceed the expectations of customers. The migration of what is already a top performing Tier One igaming event is set against the backdrop of iGB L!VE’s 5-year growth plan which is focused on delivering 35,000 visitors and over 550 exhibitors and sponsors by 2029.
“Our vision is to harness the tremendous momentum created by the iGB L!VE brand and to take the event to a whole new level in a new venue, and a new exceptionally well-connected global home in the city of London.
“ExCeL London has a fantastic track record of helping events to fulfil their potential, and all of the building blocks are in place for iGB L!VE and its customers to accelerate their businesses to new heights in London.
She added: “Placing our customers at the heart of everything that we do is central plank to the iGB L!VE growth strategy, and the roadmap for 2025 is underpinned by a clear customer-focused programme that will ensure maximum cost-effectiveness as well as global growth for all of our stakeholders.
“We will be using July’s edition of iGB L!VE not only to reflect and celebrate our time in Amsterdam and say thank you to our fantastic partners for many years RAI Amsterdam, but also enable our vendors and customers to secure their presence at ExCeL London in 2025.”
The post Clarion Gaming and ExCeL London plan for the migration of iGB L!VE 2025 to the heart of igaming appeared first on European Gaming Industry News.
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