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National Gambling Support Network Offers Treatment in 3.5 Days

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Thousands supported and short waiting times highlighted on one-year anniversary of the National Gambling Support Network

  • National Gambling Support Network is urging anyone who may be struggling with gambling to contact their local service for free, confidential and personalised help and support.
  • New figures from the GambleAware-commissioned National Gambling Support Network show that people were offered a treatment session in just three and a half days on average.
  • It comes as new data released for the one-year anniversary of the launch of the National Gambling Support Network also reveals the number of calls to the National Gambling Support Network helpline in January of 2024 reached the highest monthly level on record.

The National Gambling Support Network is encouraging people to join the over 28,000 people who have been supported via brief interventions through the National Gambling Support Network helpline since April of 2023 and the thousands who have been supported through their local service provider.

People seeking support for issues with gambling were offered a treatment session with a trained professional in three and a half days on average between October and December of 2023, according to new figures from the GambleAware-commissioned National Gambling Support Network. The data also shows that organisations within the National Gambling Support Network, who are highlighting the free support that is available ahead of this weekend’s Grand National, contacted those seeking treatment in just 1.3 days on average in the last three months of 2023.

New data from the National Gambling Support Network helpline also shows that there were more calls and online chats made in January of 2024 than any previous month on record – the sixth time the record has broken since the beginning of 2023 – with 4,816 calls and online chats made across the month.

Additional data from the National Gambling Support Network helpline reveals that over 28,000 (28,175) people have been supported via brief interventions – conversations of 20 minutes or more – since April of 2023.

The GambleAware-commissioned National Gambling Support Network comprises 11 different organisations across Great Britain. Services within the National Gambling Support Network offer a seamless experience for people using them locally, regionally and nationally. It offers a range of support for people experiencing harm from gambling – whether their own or someone else’s – including residential treatment, one-to-one support and cognitive behavioural therapy amongst others.

The service was recommissioned in April of 2023 and was expanded to include additional services for people across Great Britain including peer-to-peer support and support with recognising gambling harms among GPs as well as other concerns linked to gambling such as debt advice and financial support.

Additionally, a recent YouGov survey of over 5,000 United Kingdom participants revealed that people were most likely to choose weekly support sessions with a trained professional as an effective way to reduce gambling harms. Out of the alternative options, two-thirds (66%) of people believed that sessions with trained professionals such as these would be an effective way to reduce harm caused by gambling. Six in ten (59%) also said that tools to block access to gambling websites would be an effective way to control their gambling and 58% chose speaking to a family member.

“Having accessed support through Beacon Counselling Trust years ago myself, I know the positive impact these services can have in rebuilding people’s lives after experiencing gambling harm,” said David Quinti, who was supported by organisations within the National Gambling Support Network. “Talking to a professional each week about what I was experiencing was an enormous step to help understand my relationship with gambling and, ultimately, help me recover from it. I would urge anyone who may be struggling with gambling to reach out.”

“The GambleAware-commissioned National Gambling Support Network is designed to prevent the escalation of harms associated with gambling,” the Chief Commissioning Officer for GambleAware, Anna Hargrave, said. “The National Gambling Support Network provides people with easy access to treatment and support wherever they are across Great Britain. It is heartening to hear the positive impact the services have on people’s lives and the difference they make. These essential third sector providers play a vital role for people across the country and we look forward to continuing to share this expertise and experience alongside the NHS under the new system once a levy is introduced.”

“Being able to speak to someone if you’re struggling with gambling is a vital tool in curbing gambling harms,” Gambling Minister Stuart Andrew said. “The increase in calls to the National Gambling Support Network helpline shows the importance of getting the right help in place for those who may be suffering.

“That’s why in our ‘white paper’ published last year we introduced a range of measures to prevent harms before they occur including stake limits for online slot games and financial risk checks as well as a levy on gambling companies to increase funding for research, prevention and treatment of gambling harms.”

The post National Gambling Support Network Offers Treatment in 3.5 Days appeared first on European Gaming Industry News.

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Hub88 adds Solidicon’s visually striking portfolio to aggregation platform

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‘World-first’ racing crash game Quackinator among high-performing titles made available

Hub88 has partnered with Solidicon, the Swedish game studio famed for creating bold, artistic casino experiences that bring a fresh wave of excitement to players.

Founded in 2006 by ‘a collective of nerds and dreamers’, Solidicon has earned a reputation for crafting games that combine technical precision with playful creativity.

The developer’s portfolio, now available via Hub88’s seamless API, includes standout titles such as Navigator, Supershoot Crash and the world’s first-ever racing crash game Quackinator.

This collaboration strengthens Hub88’s catalogue of content, reinforcing its commitment to delivering in-demand, novel and creatively distinctive experiences to audiences worldwide.

Jess Inglott, Head of Supplier Relations at Hub88, said: “Solidicon’s games bring a bold, unforgettable touch to the casino experience.

“Adding their titles to our platform allows operators to offer visually striking, memorable content that stands out in a crowded market.”

Robert Ackerman, CEO of Solidicon, said: “Partnering with Hub88 provides a practical way to broaden distribution of our games and simplify access for operators.

“Their platform is well regarded for its stability and ease of use, which makes this partnership a strong fit for us.”

The post Hub88 adds Solidicon’s visually striking portfolio to aggregation platform appeared first on Gaming and Gambling Industry Newsroom.

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Greentube expands Latin American footprint with Brazino777 partnership

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Greentube, the NOVOMATIC Digital Gaming and Entertainment division, has strengthened its presence in Latin America after partnering with Brazino777, an online casino and sports betting brand known for its player-first experience and fast withdrawals, to roll out a selection of its top-performing titles to the Brazilian market.

Following the agreement, Greentube’s platform is now live with Brazino777 in Brazil, marking an important milestone in the supplier’s regional growth strategy and reinforcing its commitment to delivering market-relevant content in newly regulated jurisdictions.

As part of the collaboration, Brazino777 players can enjoy some of Greentube’s most popular new releases, including Piggy Prizes:Wand of Riches 2, Trinity Treasures Wukong Buy Bonus, and Caichen Triple Blossom.

Alongside these titles, a curated selection of Greentube’s iconic classic games have also been integrated, including Book of Ra deluxe, Diamond Link: Mighty Sevens, and Cash Connection – Golden Sizzling Hot.

These games were selected for their proven performance in regulated markets and their strong appeal to Brazilian players, making them an ideal fit for Brazino777’s growing casino offering.

Now, with Brazil’s regulated online gaming landscape offering fresh opportunities, the collaboration is well positioned to reach new heights as the region continues to thrive.

Greentube’s latest Brazilian partnership further reinforces its strategic focus on Latin America as a key growth market. With a diverse portfolio of innovative slots and well-established fan favourites, the company continues to strengthen its position as a leading supplier worldwide.

Wilson Francisco, Sales and Key Account Manage at Greentube, said: “Our launch with Brazino777 is a major step forward for our strategy in Brazil. Their deep understanding of the local audience, paired with Greentube’s commitment to delivering top-performing, culturally relevant content, is a powerful combination.

“We’re confident that this partnership will elevate the player experience and help set new standards in the market.”

Andre Medeiros, Country Manager for Brazilat Brazino777, said: “Greentube’s portfolio is recognised globally for its quality, performance and player appeal. As a brand rooted in Brazilian culture, Brazino777’s focus is simple: a fun, smooth experience our community can enjoy every day.

“Partnering with Greentube reinforces that promise by expanding the entertainment options available to our players in Brazil.”

The post Greentube expands Latin American footprint with Brazino777 partnership appeared first on Gaming and Gambling Industry Newsroom.

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Yggdrasil strengthens YGG Masters roster with Nordic game provider Lakka Studios

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Yggdrasil has expanded its standout YGG Masters program with the addition of Nordic independent game studio Lakka Studios, introducing fresh concepts to its premium global content portfolio.

As the 20th studio to join the YGG Masters family, Lakka Studios aligns with Yggdrasil’s vision of elevating the iGaming landscape through innovative, high-quality content from the industry’s most exciting creators.

Steeped in Nordic spirit, Lakka Studios introduces a refreshing blend of clever mechanics, polished visuals, and player-first design. Its approach to light-hearted and engaging gameplay adds a new dimension to the YGG Masters catalogue, enhancing the variety of games available to Yggdrasil’s operator partners and players worldwide.

Lakka Studios will be another early adopter of Yggdrasil’s cutting-edge Game in a Box platform, created to streamline the end-to-end development process, as well as offering a ready-made path to market through its distribution network.

Zoe Bird, Head of Masters at Yggdrasil, at Yggdrasil, said: “We are thrilled to welcome Lakka Studios as the 20th studio to join our Masters community.

“The studio brings a familiar Nordic identity that complements the broad range of studios within our network. We have every confidence that Lakka Studios will quickly build a devoted following across our global operator partners.”

A spokesperson for Lakka Studios added: “Joining the YGG Masters program marks an exciting step in our journey, and we’re incredibly proud to collaborate with a partner that shares our passion for quality and innovation.

“Yggdrasil’s support and technology provide the ideal foundation for us to bring our creative vision to life.”

The post Yggdrasil strengthens YGG Masters roster with Nordic game provider Lakka Studios appeared first on Gaming and Gambling Industry Newsroom.

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