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Vixio announces the finalists for the 2023 Global Regulatory Awards
Now in its seventh year, the GRAs recognise and celebrate the achievements of individuals, teams and organisations across the gambling industry who have excelled in compliance, corporate social responsibility and safer gambling.
“We received a record number of submissions, making this year’s awards the most competitive since inception. The quality of nominations demonstrates how the industry views the importance of compliance and the ongoing requirement to maintain compliance excellence,” stated Mike Woolfrey, CEO of Vixio. “Thank you to the judging panel for your hard work and rigorous and independent judging to ensure the awards are hotly contested. Those who made the shortlist should consider this a significant achievement.” Woolfrey further stated.
The 2023 Global Regulatory Awards presentation will take place on November 29th at the De Vere Grand Connaught Rooms in London. Due to the popularity of the awards, tables will sell out fast. Vixio advises booking now to ensure you don’t miss out.
The official 2023 shortlist is as follows:
AML/MLR Professional of the Year
- Antonello Cuschieri, Greentube
- Camila Caresi, Pay4Fun
- Laura Kolens–Matley, Flutter Entertainment
- Ross Ferguson, Genting Casinos
Award for Commitment to Compliance by an Affiliate Company
- Better Collective
- Gambling.com Group
Award for Outstanding Contribution to Safer Gambling – Category Sponsor: San Manuel Tribal Gaming Commission
- 888 William Hill
- Betsmart Consulting
- Betting and Gaming Council
- Casino Guru
- DraftKings
- Entain
- EPIC Risk Management
- Gauselmann
- Genting Casinos
- Kaizen Gaming
- Ontario Lottery and Gaming Corporation
- YGAM
Award for Outstanding Individual Contribution to Responsible Gambling – Category Sponsor: BetConstruct
- Aaron GlynWilliams, Ontario Lottery and Gaming Corporation
- Anna Davies, Metropolitan Gaming
- Martin Lycka, Entain
- Paul Buck, EPIC Risk Management
Best Regulatory Law Firm of the Year
- Bird & Bird
- CCA Law Firm
- CMS
- Greenberg Traurig
- GTG Advocates
- Herzog Fox & Neeman
- Kyriakides Georgopoulos Law Firm
- RM Legal
- Segev LLP
- Simion & Baciu
Best Regulatory Lawyer or In–House Counsel of the Year
- Alcina de Oliveira Alves, CCA Law Firm
- Andy Danson, Bird & Bird
- Cosmina Maria Simion, Simion & Baciu
- Emeline d’Ollone, Catena Media
- Erica Okerberg, Greenberg Traurig
- Filipe Mayer, CCA Law Firm
- John Kyriakides and John Broupis, Kyriakides Georgopoulos Law Firm
- Matthew Plampton, Bally’s Interactive
- Sue Dawson, Light & Wonder
- Thalia Siamani, OKTO
Chief Compliance Officer of the Year – Category Sponsor: DraftKings
- Alex Henderson, GIMO
- Ashley Padgett, Flutter Entertainment
- David Webb, BetConstruct
- Jimmy Howard, Metropolitan Gaming
- Tom Cunningham, National Indian Gaming Commission
- Zeljka Perkovic, Huddle
Compliance Innovator of the Year
- ArdentSky
- Compliable
- Department of Trust
- Docaposte
- Neccton
- OneComply
- Pay4Fun
- SQR Group
Compliance Professional of the Year
- Blaine Preston, Light & Wonder
- Christina Thakor–Rankin, 1710 Gaming
- David Webb, BetConstruct
- Helen Davies, Flutter Entertainment
- Jessica Feil, OpenBet
- Jimmy Howard, Metropolitan Gaming
- Karine Kocharyan, BetConstruct
- Mike Robbins, Gaming Laboratories International
- Roxana Numa, Department of Trust
- Roxane Scicluna, Greentube
- Sara Condo, IGT
- Sarah–Jayne Van Greune, Ilixium
Compliance Rising Star Special Award
- Adelayo Banjo, Games Global
- Antoine Vandemoortele, Ontario Lottery and Gaming Corporation
- Daniel Spencer, EPIC Risk Management
- Jessica Keogh, Games Global
- Johannes Ingi Kolbeinsson, PAYSTRAX
- Melanie Dunmar, Design Works Gaming
- Oana–Adina Rusu, Greentube
- Thomas Zhong, IMG Arena
Compliance Team of the Year
- BetConstruct
- Estoril Sol Digital
- EveryMatrix
- Flutter Entertainment
- Gauselmann
- Genting Casinos
- Gaming Laboratories International
- Huddle Tech
- Kaizen Gaming
- Metropolitan Gaming
- Scientific Games
- Videoslots
Head of Regulatory Affairs/Government Relations of the Year
- Adam Torres, San Manuel Tribal Gaming Commission
- Antony Gevisser, Super Group
- Charmaine Hogan, Playtech
- David Foster, Entain
- Jessica Feil, OpenBet
Legal Team of the Year
- Campeón Gaming
- EveryMatrix
- Kambi
- Light & Wonder
- Oryx Gaming
- Paysafe
- Segev LLP
- Soft2Bet
Outstanding Contribution to Safer Game Design
- Design Works Gaming
- Light & Wonder
- Print Studios
Outstanding Contribution to Sports Betting Integrity Award
- Entain
- Flutter Entertainment
- Genius Sports
- Neccton
- Sportradar
Payment Service or Solution Provider of the Year
- Freemarket
- Ilixium
- OKTO
- Paramount Commerce
- Passport Technology
- Pay4Fun
- Paysafe
- PAYSTRAX
Regtech Provider of the Year
- BetConstruct
- Department of Trust
- Gaming Innovation Group
- GeoComply
- IDnow
- Mindway AI
- Neccton
- OneComply
- Playtech
- Rightlander
- SG:certified
- Synalogik
Regulatory Initiative of the Year – Category Sponsor: Docaposte
- DGOJ (Spain)
- iGaming Ontario
- San Manuel Tribal Gaming Commission
- Slovak Gambling Regulatory Authority
Responsible Approach to Advertising or Marketing Award
- Flutter Entertainment
- Ontario Lottery and Gaming Corporation
- Slovak Gambling Regulatory Authority
Responsible Gambling Service or Solution Provider of the Year – Category Sponsor: Kaizen Gaming
- Betknowmore UK
- Department of Trust
- EPIC Risk Management
- Focal Research Consultants Limited
- Gamban
- GamCare
- GBG
- Gordon Moody
- LexisNexis Risk Solutions
- Mindway AI
- Neccton
- YGAM
The 2023 recipient of the Compliance Lifetime Achievement Special Award, sponsored by eCogra, will be named via a separate special announcement prior to the Global Regulatory Awards ceremony.
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The AskGamblers Casino Complaint Service is a vital wheel in the mechanism of AskGamblers, and lately, that wheel has been spinning faster than ever. After reaching the $70 million milestone only a few months ago, the service has now gone above and beyond once again.
At AskGamblers, every complaint is handled with care and persistence to ensure fair treatment for players facing issues with online casinos. The most recent case involved a user who had difficulties withdrawing their winnings from Jackbit Casino. The amount in question was significant – $3,311,000.
After the AGCCS team reached out to the casino, the issue was resolved in less than two weeks, and the player successfully received their funds.
Since its launch in 2009, AGCCS has now returned over $80 million to players across the globe.
Dijana Radunović, General Manager at AskGamblers, said: “Every time our complaint team reaches a new milestone, I’m reminded of how much passion and effort they put into helping players. We’re proud of them and the impact they’re making – it’s a reminder that fairness in gaming really matters.”
The post AskGamblers Casino Complaint Service Surpasses $80 Million Returned to Players appeared first on European Gaming Industry News.
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The UK Gambling Commission has published the fourth and final report in its series exploring the complex and evolving issue of illegal online gambling.
The series — launched earlier this year — set out to improve understanding of consumer engagement with illegal online gambling, the risks it poses and the actions being taken to disrupt it.
Over the past months, the Commission has published three reports examining:
Part 1: Consumer awareness, drivers and motivations
Part 2: Consumer engagement and trends
Part 3: Disruption of illegal online gambling
This report — “Estimating the size of the illegal online gambling market” — explores the challenges of quantifying an activity that is, by its nature, hidden.
Understanding the challenge
The report highlights that while measuring the scale of the illegal online gambling market is essential for effective enforcement and policy-making, doing so presents significant methodological challenges. Reliable data is limited, and assumptions are often required to fill gaps — meaning that confidence in any single estimate is inherently constrained.
The Commission draws parallels with other areas of illicit activity, such as the trade in illegal tobacco, where government departments face similar difficulties estimating financial impact.
Building on progress
Although no single estimate of market size has been published, the Commission’s work to date has built a stronger evidence base and clearer understanding of both consumer behaviour and illegal operator tactics.
The series has found that:
• consumer motivations to use illegal sites are varied — there is no single driver of engagement
• some consumers are unaware that they are gambling illegally, highlighting the need for greater public awareness
• not all activity in the illegal market represents a direct loss to the regulated sector, as some consumers are self-excluded or otherwise unable to gamble legally
• there is currently no evidence of sustained growth in engagement with illegal websites where data has been collected
• a range of disruption and enforcement tactics are being deployed, supported by cross-industry and international collaboration.
A shared responsibility
The Commission emphasises that tackling illegal gambling requires a coordinated response. Efforts to measure, monitor and disrupt the illegal market will depend on continued collaboration across government, industry, digital platforms and financial services.
Chief Executive, Andrew Rhodes said: “Illegal online gambling remains a serious threat to consumers and to the integrity of the regulated market.
“While measuring the full scale of the problem is complex, our understanding is growing — and so too is our ability to disrupt illegal operators.
“Our independent research has strengthened the evidence base, improved transparency, and underlined that progress depends on a collective effort across sectors.”
Next steps
Although this marks the end of the current series, the Commission will continue its programme of research, data collection and enforcement activity.
The post UK Gambling Commission Concludes Four-part Series on Illegal Online Gambling appeared first on European Gaming Industry News.
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NuxGame has earned two respected titles at the 2025 European iGaming Excellence (EiGE) Awards:
• Best Innovation in iGaming Technology
• Best Marketing Campaign: “DONUT MISS OUT”
These awards, presented at the European Gaming Congress in Warsaw, recognise teams that achieve strong results and help create the future of iGaming.
“Best Innovation in iGaming Technology” Award
This award celebrates products that meaningfully improve how operators launch, personalise and scale. It reflects the company’s ability to simplify iGaming operations through one online casino API, fast launch times, powerful analytics and tools that effectively boost player engagement.
What Made “DONUT MISS OUT” the Best Marketing Campaign
The “DONUT MISS OUT” campaign brought a friendly brand experience to iGB L!VE London and supported clear sales objectives, leading to high engagement and relevant business leads.
The post NuxGame Wins in Two Categories at EiGE Awards 2025 appeared first on European Gaming Industry News.
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