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Exclusive Q&A with Alex Morgan-Moodie, Senior Director, Worldpay

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We talk here with a passionate gaming industry professional, mainly about the risks of fraud.

Alex Morgan-Moodie, who currently holds the position of Senior Director, Vertical Growth focusing on Gaming Vertical at Worldpay, offers insightful and precise answers about various facets of fraud.

 

Q. We usually start with a quick bio. Our readers love it. Could you briefly narrate how you landed in the gaming industry and progressed?

A. I started in the gaming industry back in 2009 when I joined PokerStars as an analyst in the payments team. I was soon learning about payment trends and regulatory complexity from Europe to the US, Latin America and other emerging markets. From there I was hooked and after roles in product delivery and corporate development (including working on the integration of Sky Betting & Gaming into the group in 2018 and preparation for the company’s subsequent acquisition by Flutter) I moved to Worldpay to lead our global Gaming vertical strategy.  The role felt made for me and I haven’t looked back. My role may have expanded since I joined, but the gaming industry remains my passion.

Q. You joined Worldpay Gaming in September 2020. Could you describe your role and responsibilities?

A. As I mentioned, my role entails defining the strategy for Worldpay’s presence in the Gaming industry together with my team. We support the commercial teams by defining our value proposition, keeping them abreast of trends and developments, and partner with our account managers to support our tier-1 customers in mid to long-range planning. We also work with Legal and Risk to explore new markets and help Product to define the gaming-specific product roadmap. Finally, we are the team that ensure Worldpay shows up at key events – ICE, G2E or our own merchant workshops for example. As you can see, it’s pretty varied but the vertical itself is hugely important to Worldpay – we’ve been supporting customers here for over 20 years and have masses of experience working within operators themselves as well as being payments partners.

Q. You are talking about global digital fraud in London ICE – especially about how digital fraud in the gaming sector increasing even while the incidence of overall global fraud shows signs of decline. What do you think are the reasons why the gaming sector seems particularly vulnerable to fraud?

A. I think the story around fraud is an interesting one because we see fraud attempts in ecommerce increasing generally across the globe, driven in part by the shift online as people have reduced their in-person spending and usage of cash, so with more transactions online, there is more data. With that said, the increase of fraud in the gaming sector appears to be driven by the competitive nature of new, emerging markets and the types of bonus offers we’ve seen, such as in the US in order to gain market share. This leads to ‘friendly fraud’ or ‘bonus abuse’ where opportunists will attempt to create several accounts in order to take advantage of multiple offers. Thankfully, operators in general manage large teams and develop bespoke tools that go some way to managing that risk – but it is certainly a drag on growth.

Q. What are the challenges and opportunities in front of gaming entrepreneurs in balancing the risk of fraud versus the need to provide an amazingly seamless end-user experience?

A. Gaming consumers are savvy and demanding, and this means their expectations around user experience are high. Seamless and real-time are the key tenets and any additional checks – whether they are regulatory requirements, for fraud or in order to protect players for safer gambling purposes – need to fit into that seamless experience as far as possible. This means identifying tools that can operate in real-time whilst minimising the need for manual intervention. Thankfully payment solutions have come a long way since I first joined the industry and we are now able to offer solutions to ensure how a player pays or withdraws winnings is seamless and real-time wherever possible – something our research tells us drives loyalty for customers, which is essential when the marketplace is as competitive as it is.

Q. Now, tell us about the recent Worldpay FIS Global Gaming Payments Report. What are the key insights from that report that explores payments habits in over 40 markets and real-time payment trends?

A. The GGPR is a much-anticipated round up of industry trends and payments information. So it’s a pleasure to be responsible for its delivery after years as an avid reader. This year, as well as the usual country profiles on key established and emerging markets in the industry, we’ve also done deep dives into trends such as the emergent fraud challenges mentioned above, as well as the opportunity presented by omnichannel gaming as users have returned to physical stores and suddenly operators want a single view of their customers across all of their physical and online stores. We also tackle the opportunities presented by improvements in virtual reality technology that will potentially give rise to gaming metaverses of the future, and our thoughts on how the industry is adapting to cryptocurrency/blockchain technology.

Q. Could you talk about the innovations and strategies Worldpay has adopted or planning to adopt to curb the growing fraud in the gaming sector?

A. At Worldpay, our role is to develop tools that augment operators’ in-house solutions and provide yet more data points to help them identify and prevent fraud. We have seen huge success in the sector with our new Fraudsight tool, which uses machine learning to review the billions of transactions Worldpay is processing per annum and continuously update a set of configurable fraud rules for operators to help flag and prevent fraud, providing yet another layer of protection. This is already in the market with significant adoption in the gambling industry, and we’re continuing to find innovative ways of curbing fraud in the gaming sector.

Q. New Neural Language Models (NLM) applications are emerging after the news-making launch of OpenAi’s ChatGPT. How do you view such developments in the machine-learning sector with respect to the risk of fraud in the gaming sector?

A. As mentioned above, Fraudsight is already harnessing machine learning to improve how it identifies fraud. Beyond that, I think the possibility to harness AI technology advancements to refine existing tools and identify new ones is almost limitless. We invest in product innovation teams that are focused on identifying exactly that; so there are lots more to come!

 

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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8 Years Of Trust And Growth: The Story Of The N1 Partners × Askgamblers

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Since 2018, one of the iGaming affiliate leaders, AskGamblers, has been partnering with N1 Partners, right from the beginning of the affiliate program’s rise. This collaboration has evolved into a proven growth engine for both brands.

Partnering for Scale: Why AskGamblers Chose N1 Partners

Working together, AskGamblers and N1 Partners have leveraged data-driven optimisation across GEOs. This lets AskGamblers scale traffic and conversions while N1 Partners deepens its footprint across key markets. 

When the N1 Puzzle Promo was announced, the AskGamblers team shared their reaction:

“We received exciting news from our esteemed N1 Partners affiliate manager regarding this promotion. We are particularly thrilled about the grand prize – a helicopter – and are fully committed to participating with the goal of winning it!” said the AskGamblers team.

Driving SEO Traffic: The AskGamblers Formula

The AskGamblers’ focus is on providing genuine value and a high-quality user experience, so that visitors don’t just arrive, but return. That aligns seamlessly with N1 Partners’ philosophy of not just driving volume, but building players with retention and lifetime value.

“Secrets and tips exist in every domain. Still, great things are accomplished through hard work, an open mind, adaptability, and curiosity. Users will come back because of the added value and the best experience,” the AskGamblers team emphasised.

Stepping into the Race: AskGamblers Joins the N1 Puzzle Promo

When N1 Partners launched its huge-scale promotion campaign, the N1 Puzzle Promo, AskGamblers was quick to take a leading position. This promo offers a global affiliate competition with standout luxury prizes, including a grand prize – Robinson R22 Beta II helicopter – and a leaderboard structure that drives performance. 

As soon as the promo launched, the AskGamblers team decided to go for the grand prize and dominate the leaderboard. With the guidance and support of N1 Partners’ affiliate team, the AskGamblers team selected several brands from the N1 portfolio, prioritising high-converting brands within the network, pivoted resources, and increased focus on SEO and long-term traffic value.

Leaderboard Mindset: Motivation, Competition & Expectations

AskGamblers is a highly competitive team, and the N1 Puzzle Promo format hits the mark. For N1 Partners, this speaks directly to our goal: bringing top-tier affiliates into big campaigns where they can shine and scale. 

As participants get closer to the final stage of the N1 Puzzle Promo, the competition becomes even more intense, with the AskGamblers team confidently maintaining its position in the top 10 and actively moving towards the prize-winning places.

Beyond Traffic: What Success Looks Like

If AskGamblers wins the helicopter, the vision is as bold as it is fun.

“Wouldn’t it be great to skip notorious traffic and take a helicopter ride to the next iGaming event?” said the AskGamblers team.

Such an approach shows that this is about partnership, performance, and flair — not just metrics.

The N1 Puzzle Promo runs through the end of 2025, giving you a live chance to climb the leaderboard, win luxury prizes, and capture the grand prize: a Robinson R22 Beta II helicopter.

Don’t wait, sign up now, drive high-quality traffic and earn puzzle pieces! With N1 Partners’ multi-brand affiliate program, dedicated support, and global reach, your chances of rewards are streamlined. Join the race, collect your puzzle pieces, and hit the top!

Plus, there is a special bonus activity to earn even more puzzle pieces, and premium prizes. From September 1 to November 30, enter the 2nd lottery of the N1 Puzzle Promo with a fresh set of luxury prizes.

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Special Missions in N1 Puzzle Promo: Two Weeks Left to Grab Extra Puzzles!

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The race for the grand prize of N1 Puzzle Promo – a real Robinson R22 Beta II helicopter – is entering the final stretch! Just two months left until the promo ends on December 31, and only two weeks to earn extra puzzle pieces and get a chance to win the exclusive “Pilot Course” VR set by completing special missions.

Deadline: November 15

How to join the final challenge and get +3 bonus puzzles (+ an automatic entry into the VR set draw):

  1. Be an active participant of N1 Puzzle Promo and earn at least one puzzle for your traffic.
  2. Share positive feedback about your experience with N1 Partners on four platforms:
  1. Follow N1 Partners on social media:
  1. Complete a short N1 Partners feedback survey.

What’s inside the “Pilot Course” VR set:

  • Meta Quest 3 (128 GB) 
  • Licensed VR simulator
  • PC-compatible cable

Time is running out – this is your moment to break into the leaderboard and boost your chances to take home the helicopter!
Don’t wait – complete your special missions before November 15 and get closer to the sky.

 

Find full details on our official website.

Be number one with N1!

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Paysecure brings Gibraltar’s iGaming payments community together for exclusive industry event

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Paysecure, a leading provider of payment orchestration solutions for the iGaming industry, successfully hosted its exclusive event Securing Faster Payments in iGaming aboard the Sunborn Hotel in Gibraltar on 16th October.

The evening brought together senior figures from operators, technology providers, and payment networks to explore the evolution of faster, more secure payment experiences in iGaming, and what lies ahead for the sector.

With speakers from Worldpay, Mastercard, DAZN, Pretty Technical, and Paysecure, discussions centred around balancing player experience, security, and compliance in a rapidly changing landscape.

Across keynote talks and a healthy panel debate, speakers explored how technology, data, and collaboration are reshaping the future of payments in iGaming.

A recurring theme was the tension between speed and security, and how advances such as network tokenisation and smarter orchestration are allowing operators to achieve both. Attendees heard how network tokens are improving authorisation rates and trust, while also fuelling new payment experiences, such as click-to-pay, which in turn reduces cashier friction and provides a seamless player journey.

The discussion also delved into how player-centric design, behavioural analytics and the latest technological innovations are transforming the deposit journey. With more than 30% of players abandoning deposits due to checkout friction, speakers shared insights on how to define and build dynamic payment experiences, utilizing customer segmentation, intelligent routing, and rich data-insights; and further reflected on the importance of ecosystem connectivity for pushing the industry forward.

It is clear from the discussions that payments are no longer a utility, but a point of competitive advantage for operators. Payments remain a pivotal conversion moment, and a lot hinges on the experience, with players expecting to pay quickly and efficiently how, when and where they want.

Paysecure’s Chief Commercial Officer and Co-Founder, Viktoriia Degtiarova, emphasised the importance of collaboration in raising industry standards: “The Paysecure Payment Professionals event really highlighted how critical payments are to operator success. In today’s fast-moving iGaming landscape, continual innovation in payment solutions isn’t optional, it’s essential. Success relies on collaboration across the entire ecosystem, from operators and PSPs to regulators and technology partners, ensuring seamless experiences for players while driving growth for all stakeholders.”

Farish Lakhani, Corporate Sales Director at Worldpay Global SMB further shared, “Thank you to Paysecure for hosting such a well-organised event in Gibraltar and for inviting us to be part of the conversation. It was a great opportunity to share insights and collaborate on shaping the future of payments in iGaming”.

Following the success of the Gibraltar event, Paysecure Payment Professionals – The iGaming Edition will continue across other key iGaming hubs in 2026, building on the discussions and relationships formed at this inaugural event.

 

The post Paysecure brings Gibraltar’s iGaming payments community together for exclusive industry event appeared first on European Gaming Industry News.

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