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SOFTSWISS Anti-Fraud Service Saves its Clients Almost €3 Million in Q1 2022

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SOFTSWISS Managed Services is pleased to share the Q1 results of the Anti-Fraud team. For the first three months of the current year, the service focused on investigating suspicious activity in online casinos has resolved 75+ major complaints. The overall sum saved throughout this period exceeded 2.8 million EUR

These results display the effectiveness of the service aimed at delivering security in daily iGaming operation, whether it is payments or KYC procedures, gameplay, or bonusing. Thanks to the constant improvement of the anti-fraud checks, SOFTSWISS Anti-Fraud team allows its partners to save significant financial resources.

According to the SOFTSWISS Anti-Fraud Service statistics, the sum of confiscations in 2021 was over 14 million EUR, which is 40% more than a year earlier. Furthermore, recently received ICA certification became another step forward for the team to provide infallible anti-fraud support.

“The results of our work demonstrate that we are focused on improving our services literally month by month. Therefore we’re looking for new tools to provide the highest level of anti-fraud support. For instance, one of the novelties we’re working on with our R&D teams is introducing artificial intelligence into the team’s work processes in order to move away from manual checks. It will allow us to accelerate the processing of requests and the identification of suspicious activity,” noted Anastasia Vyshinskaya, Anti-Fraud Team Lead.

Anti-Fraud is one of six SOFTSWISS Managed Services, the multi-function department that covers major B2C  customer support services for online casino and sports betting brands. Besides the Anti-Fraud team, the fast-growing department includes 24/7 First Line Support, VIP Player Support, Player Retention, Player Reactivation, and the recently launched Content Management Services. 

 

About SOFTSWISS 

SOFTSWISS is a widely-acclaimed iGaming expert supplying certified software solutions for managing gambling operations. The company has an international team, which counts 1000+ employees and has an official presence in Malta, Belarus, Poland and Georgia. SOFTSWISS holds a number of gaming licences, providing one-stop-shop iGaming solutions. The company has a vast product portfolio, which includes an Online Casino Platform, Game Aggregator with thousands of casino games, the Affilka affiliate platform, Sportsbook Platform and the Jackpot Aggregator. In 2013 SOFTSWISS was the first in the world to introduce a bitcoin-optimised online casino solution.

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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BtoBet expands its presence in Cameroon with Bet237 deal

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Aspire Global’s BtoBet has penned an agreement with Ngnatat Sarl Trading, an omnichannel operator based in Cameroon, through its Certified Partner for Africa STM Gaming. The deal will see the operator make use of BtoBet’s sportsbook and PAM platforms to deliver an entertaining sportsbook and casino experience on the Bet237 brand for both the online channels, and its retail network.

Focusing on providing a high standard of UX, Bet237 will be delivering a diverse portfolio of offerings to its players based on local and international sports events, a wide selection of virtual sports, and online and live casino. Bet237 will also be utilising BtoBet’s leading managed trading services for full trading and risk management solutions.

Sabrina Soldà, BtoBet’s Chief Marketing Officer, said: “BtoBet’s cutting-edge sportsbook platform, with its highly flexible approach allows our partners to maintain an edge on the competition in the demanding African landscape. Furthermore, our localised approach, whereby we tailor our solutions to reflect not only the technological differences differentiating one country from another but also from a content perspective, enables our partners to deliver a bet stimulating experience to their players, eventually leading to the brand’s greater market-share.”

Alessandro Pizzolotto, Co-Founder and CEO of STM Gaming, said: “Strong GDP growth in sub-Sahara countries are underpinning the local iGaming industry’s growth forecast well above the global rate until 2025. Even though the local landscape is historically dominated by retail betting and land-based casinos, mobile money has provided an entry point for online betting, with numerous operators seeking to capitalise the current digital shift. Throughout the years BtoBet has proven itself as the leading sportsbook platform supplier for Africa, with its technologies meeting the local scenario’s requirements, which differ greatly from those of more mature markets.”

Bet237’s , said: “BtoBet’s experience in the region speaks for itself, especially when it comes to identifying the key traits that distinguish the market on a country-by-country basis. We were looking for a trusted partner that could meet our prerequisites for both the online and retail channels, and I am positive that the Neuron 3 platofrm will allow us to diversify our offering and give us a competitive edge in terms of the experience we provide to our players.”

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Golden Rock Studios rolls out Bonus Only

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Golden Rock Studios is proud to announce the release of Bonus Only, available now via Caleta Gaming Platform. Bonus Only is a first of its kind slot game featuring nothing but bonuses. That’s right, a slot game in which every win takes you to a bonus round.

Trigger up to three different bonus rounds and take a trip around some of the most iconic casino locations in the world. Perfect for entertainment hungry players and bonus hunters due to the frequent bonuses available, all this makes for an exciting slot game with anticipation levels reaching fever pitch with every spin.

Take a trip to the glitzy Las Vegas, Macau, or the Monte Carlo bonus rounds by matching just three symbols on any win line. With near miss re-spins and extra rolls also available there’s so much excitement. In each bonus round just jump into the car, roll the dice and make your way as far around the trails as you can for the biggest wins, picking up multipliers, and mystery pick cards to help you along the way.

Bonus Only is a low volatility game with a 96.21% RTP. Featuring a low minimum bet and a very nice max win potential of 1750x your total bet, this game is perfect for free spins and truly offers players a genuine chance to win big often with bonuses and not having to pay extra for the chance to do so.

Will Mathieson, Golden Rock Studios Founder & Chief Product Officer said: “Bonus Only is the first of its kind with no base game payouts with all the RTP going into the three bonus rounds. This means we can give players a great hit rate of 1 in 15 spins to trigger a feature. We are really excited about Bonus Only as a slot that appeals to a wide reaching demographic from low to high rollers and new to professional slot players.”

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HyperLive Entertainment Enters into Strategic Cooperation with Nova Esports

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HyperLive Entertainment, a Singapore-based tech-enabled creative media company, announced a landmark strategic cooperation with Nova Esports, a Hong Kong-based professional esports organisation managing various esports teams which have won multiple world championship titles, to pilot Nova’s esports programme in the region.

The strategic cooperation with Nova will see HyperLive establish a Nova Southeast Asian headquarters in Singapore, which includes plans to build an esports academy in the island nation, produce captivating esports content on its OTT-licensed media platform, HyperLive.tv, as well as to start an esports team that will compete with the best teams globally in esports tournaments. The intended team name is Nova SG, and Nova SG will be based in Singapore. Further, Nova Esports will offer its experience and expertise as well as provide coaches and training regimes for the academy and its players.

“We are truly excited about the synergistic partnership with Nova Esports. We have identified esports as a key market that has massive potential for growth in the upcoming years, thus with Nova on board, we are extremely confident that we can achieve incredible breakthroughs in esports,” Dr. Sean Wong, CEO of HyperLive, said.

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