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“BetGames is a great acquisition tool for new players” – Exclusive interview with BetGames.TV Head of Sales

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“BetGames is a great acquisition tool for new players” – Exclusive interview with BetGames.TV Head of Sales
“BetGames is a great acquisition tool for new players” – Exclusive interview with BetGames.TV Head of SalesReading Time: 5 minutes

 

Having proven itself as one of 2020’s standout industry performers, BetGames has not been one to rest on its laurels in the first six months of 2021, launching a host revamped games, as well as establishing its Malta hub with plans to expand the company by 100+ members by the end of the year.

We caught up with BetGames’ Head of Sales, Thomas Aigner, to talk through the studio’s latest moves and plans for continued global expansion.

Looking back at the last six months for European markets, how can we assess performance and what we’ve seen as an industry? 

There’s been two main stand-outs that we’ve witnessed: the increasing player preference for low-stakes entertainment and the popularity of live gaming generally as a remedy for quarantine. As lockdowns have continued in the first half of this year, our games have retained a wealth of players since we intrinsically attract a lower spend with far more regular play – as well a fixed-odds betting format that has ensured we’re a welcome home for sportsbook customers looking to try something new.

In light of what has been effectively an ongoing recession, we’ve also learned that the key to player engagement is a low-spend proposition without the risk of big losses, combined with simplicity in gameplay and the high-frequency in sessions. Given that the majority of players the world over have been observing social isolation, this makes perfect sense – with a strong preference for pick-up-and-play products that offer live entertainment for hours without emptying their wallet. The live experience has been a well-placed antidote to the seclusion that many have experienced over the last 12 months or so.

I think one of the biggest lessons learned has been that diversification is imperative. Pre-Covid, we’d expect operators to be focusing up to 70% of their spend on promoting sports and little else. Those who continued with that approach through 2020 and indeed, the first six months of this year, given the lack of retail environments in Europe, have really felt the pinch.

Moving forward, there needs to be far more focus on alternatives such as ours, as we’ve clearly learned that sports fans are unaccustomed to the majority of casino, or indeed the playing format available, even with Live Casino. It is essential that suppliers take onboard the lessons learned from betting activity, especially when it comes to providing the low-spend, extended sessions that have proven to work so well, and adapt accordingly.

When it comes to BetGames, what regions have been key in Europe so far? Where have you been focusing your energy?

Europe is an incredibly diverse continent when it comes to playing styles, and the BetGames customer certainly varies between markets. On the whole, we attract sports bettors, which is particularly the case in Eastern Europe, where we know that 70-80% of our returning customers are sports fans – and this is one way we really differentiate ourselves as a supplier against our competitors.

For mature markets, such as Scandinavia and the UK, products such as Bet on Poker have performed particularly well, as they offer a playing format that resonates very strongly with players, delivering a winning combination of both poker, which is a continental favourite, alongside the fixed-odds betting format we are famous for.

Looking to new entrances, expansion in Greece, Sweden, Switzerland, Finland, Ukraine and Georgia are top of the agenda for us, with this summer’s sporting calendar likely to give a welcome boost for all. Having said that, we’re aware that is hard to bring in new game types that can resonate with established players – this requires significant time and resources. We’ve revamped our commercial department accordingly to handle both expansion and our existing partners, which means we have close to triple the resources from last year to have the helping hands in place to support the day-to-day.

As has been evident from many of our recently agreed partnerships, We’re set to work together on pushing and promoting our products with the operator group, dedicating a separate category for our games. This kind of approach will be particularly effective as we differ from traditional Live Dealer and Live Casino Games – which means our target demographic is different. This means that together we can focus on particular player segments that we can engage and retain.

Tell us about the launch of your Malta Hub – that’s certainly big news for BetGames – that must be big news for your recruitment plans?

To keep pace with our rapid recent growth, we realised that we had to expand our capacity and we’re planning to greatly increase our headcount. Opening the Malta office was a logical step in that roadmap, not only to cater for the extra bodies but also to position ourselves closer to the heart of the igaming industry.

Looking at the numbers, we have incredibly ambitious plans to increase our 200-strong team by more than 50%, with our Malta hub ready to provide a platform for attracting the best of the industry’s talent. It will also be a hugely convenient place to meet our clients and friends, and while we understand the way that businesses and people have evolved in the last 12 months, we recognise the need to have that base where our colleagues can be inspired and productive – offering a home, a meeting place, and a space where we can collaborate and innovate.

The long-term strategy we’re currently on course with is set to change our operations as we know them. By planting our flag in Malta, I see it as an excellent chance to transform the company to a new level of growth that will help us to increase in size and revolutionise the way we deliver service to our partners.

When looking at Europe – how would summarise the changing trends of player demand? What products do you plan to offer accordingly? 

Increased regulation in Europe is also going to have plenty of influence on shaping player demand over the year ahead. In my view, the key to success if going to be offering regulation-friendly, low-stakes, simple and easy extended entertainment that can keep players engaged without emptying their wallet.

Economic circumstances (as well as lockdowns) demand this – and players want an easily accessible experience that can be enjoyed in a low-spend format. This is especially going to be the case this summer – and our approach is to always offer complementary products that can boost engagement and sportsbook spend, rather than drain it.

BetGames is a great acquisition tool for new players – while also broadening the target group for live content because of the simplicity and availability of content, odds and betslip format, attracting sports bettors. Accordingly, our partners need content that can fit in seamlessly alongside a sports betting offering, and we’ve specifically designed our catalogue to work in this way. Sports betting margins will always be inherently higher for operators as they don’t carry the cost of using a third-party, making us one of the few suppliers globally that can truly offer a partnership that can boost both sides of the coin.

Last but not least – where are the key markets in Europe for growth our readers should be watching over the next 12 months? Where has BetGames got its eye on? 

We’ve got our eye firmly fixed on Greece at the moment, as already mentioned, but looking further afield, Sweden, Switzerland, Finland, Brazil, Ukraine and Georgia are other territories that we see plenty of potential in, as I’m sure most of our fellow European suppliers and operators see too.

In evaluating where’s best for us, there’s a host of regulated markets available and we’ve got to make sure that we’re entering the regions best suited to us and our portfolio. We’ve significantly changed our assessment criteria to make it a far more comprehensive process to apply due diligence. This means that we’ve now got our own taskforce dedicated to performing key market analysis with a criteria that encompasses both qualitative and quantitative data. This now totals 14 different key factors that we analyse to work out where our products will work best – and we’re very excited for the bringing our unique catalogue to more players than ever before!

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Swing into action with Stakelogic’s Apes of Doom

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They did, they finally did it!” – Stakelogic returns to the small screen with a new Hot Zone slot where multiplier reels can lead to wild wins

Fresh from the rip-roaring success of top titles like 9 Pyramids of Fortune and Wild Bounty, software giants Stakelogic have again teamed up with Hurricane Games to bring players an all-new, action-packed adventure in Apes of Doom.
In the game – which features four reels and 10 paylines – the apes have run amok in the big city and are now controlling all of the major banks and businesses. Will you be able to evade their hairy paws and escape with your share of the riches? Several exciting features suggest the heist is definitely on!

First and foremost, players will notice that in addition to the slot’s four main reels, three special multiplier reels will also whir into action on every spin. Should three matching multipliers stop in designated Hot Zones, they’ll be added together and applied to your win to create gigantic payouts.

Got the multipliers in place, but missed out on a winning payline combination? No problem. If three matching multipliers land in Hot Zones without a payline win being present, the values will lock in place as players are granted re-spins, with any new wins created receiving the initial boost.

On top of this always-on base game feature, players will also have the chance to trigger a Free Spins mode by landing multiple scatter symbols. Here, they’ll receive 10 or 15 Free Spins based on the number of triggering symbols, with the added bonus that ANY three multipliers landing in Hot Zones – whether matching or not – will be applied to their win, with Free Spins also being re-triggerable.
As a final consideration for players, Apes of Doom will be another title in Stakelogic’s growing catalogue of Super Stake games. This means for an additional investment of 2x their bet, double the chance of scatter symbols will be added to the reels, making it far easier to trigger the main feature.

Got even deeper pockets? For 100x your bet, you can buy into the feature directly from the base game. This gives you instant access to the Free Spins and enhanced Hot Zone multipliers, thereby significantly improving your chances of landing Apes of Doom’s maximum jackpot of 3351x your bet.

Salvatore Campione, Head of Greenlogic® at Stakelogic said: “Having had so much success with Hurricane Games in the past, we’re delighted to collaborate with the team once more to release an exciting new slot that will certainly have players going ape over its massively multiplied payouts!”
“Players have already seen from our previous releases that Stakelogic and Hurricane Games are a match made in heaven. In Apes of Doom, we’re raising the bar even further to bring players big-money features in our most ambitious release yet.”

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German Gamers are the most security conscious internet users in the world

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With more of us now working from home, the conversation around online privacy and safety has become more prevalent. While this has led to an increase in people wanting to protect their personal data, Kinguin revealed that it’s their German customers who are making the most security purchases, accounting for 1 in 6 via its international marketplace.

In the digital world the topic of online safety continues to be an important one. A recent study by the European Union Agency for Fundamental Rights found that, when questioned, 3 in 5 people remain concerned about sharing their personal data with private companies. Furthermore, 1 in 5 people prefer not to share any personal data at all. However, tech savvy Germans are leagues ahead when it comes to online security with the Tech Policy Institute corroborating Kinguin’s findings and naming them as the consumers with the highest financial thresholds for agreeing to sell their personal data.

Online activity such as shopping and gaming reported greater than expected growth in the last year and so it comes as little surprise that Kinguin reported a 322% YoY increase in spend on security software, with the best selling product being ESET Total Internet Security. But, while the international marketplace has found that all its customers are spending more than they ever have on both antivirus software and VPN programs, its German customers are the most informed on how to equip themselves with the right tools to protect themselves online.

Adam Gruda, Chief Revenue Officer at Kinguin, said “It’s great to see our German customers taking the protection of their personal data and security so seriously but anyone who is online frequently should be educating themselves on this important issue. As well as selling security software at affordable prices, we also go to great lengths to ensure our customers feel safe when buying from us.”

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CSGO Gambling: CSGO500 Offers Players VIP Rewards and Lots of Exciting Games

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In recent years online casinos have really risen in the world of online gaming and are now one of the most popular types of websites in the world to visit, with millions of players passing through the platforms every day.

CSGO500 is an online casino like no other, offering unparalleled services to players. The site offers voucher campaigns, giveaways, and massive trains. So, what are you waiting for? Join the CSGO500 family today!

Exclusive VIP benefits

CSGO500 has nine tiers of VIP memberships available: Silver, Gold, Sapphire, Emerald, Ruby, Diamond, Pearl, Obsidian and Opal. Upon reaching level 500, your account name will change color while sporting an emblem assigned to your membership’s tier.

Each tier comes with various benefits in order to help improve VIP members’ betting experiences above all expectations – here are just some of them:

  • Promotional bonuses
    • CSGO500 helps new VIPs on their journey with a welcome bonus – and the more you play and level up, the more bonuses you can earn
  • Free withdraws
    • Fees can quickly mount up, but VIP members can leave CSGO500 to deal with them (subject to the number of free withdraws as per daily limit)
  • Rakeback
    • As a VIP, every time you place a bet on a round, a percentage of it returns to you in the form of a bonus that is claimable from the rewards page (the percentage increases the higher your VIP tier is)
  • Lossback (Sapphire-tier onwards)
    • If you experience a loss as a VIP, a percentage of your deposits return to you in the form of a bonus on Friday evenings (the Lossback percentage increases the higher your VIP tier is)
  • Weekly reloads (Gold-tier onwards)
    • When you’re a VIP, weekly reloads will be credited to your account balance on Friday evenings (depending on your weekly activity)

A fair way to play

When it comes to gambling, it’s good to know that your service operator is honest and trustworthy so that you have a fair chance at winning some serious money. CSGO500 is rated an excellent 4.6 out of 5 stars on Trustpilot with tons of great reviews, so you know you’re in safe hands with them.

CSGO500 uses a provably fair algorithm to help maintain trust between players and operators by providing a transparent way to verify round results. With this algorithm, results are generated before the betting phase and they can’t be altered by the server operator for their benefit.

CSGO500 is perfectly honest about the fairness of its games, and you can read more about how it all works specific to each game on the ‘Fairness’ page of the website.

Keeping gambling safe and fun

Gambling is meant to be a fun pastime full of potential and excitement. However, CSGO500 understands that it’s sometimes easy to get carried away with the action and drawn in too deep into games.

CSGO500 emphasises the importance of being in control of your actions when playing on their site and encourages users to set reasonable limits, to be aware of gambling habits, and to seek help if needed.

If you ever view your gaming stats and feel like you’re gambling is getting out of control, please get in touch with the capable team at CSGO500 and they will restrict your access to the website. There is also a handy self-exclusion button that allows you to simply take a break from playing for a predetermined amount of time.

To discover more about gambling safety, please visit the CSGO500 website.

More information

The 500 Casino is owned and operated by Perfect Storm B.V (registration number 150536) – Fransche Bloemweg 4, Willemstad, Curaçao. “CSGO500” and “500PLAY” are valid brand names of the 500 project.

500 Casino is licensed and regulated by the Government of Curaçao, operating under license #8048/JAZ2021-088. It has passed all compliance regulations and is legally authorized to conduct gaming operations for all games of chance and wagering.

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