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HOW AUTOMATION WORKS FOR SPORTS BETTING PROMOTIONS? THE SMARTICO METHOD
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Pass it to Maradona! It was an incredibly successful football strategy in the 1980s. Sometimes, even the God apparently lent a hand to the strategy’s success!
Similarly, ‘pass it to the machine’ must be an equally fruitful marketing strategy of our times. It basically means to automate the whole customer relationship management (CRM) process.
But how do you actually pass it to the machine?
Well, here is how it works. If you are not quite well-versed with the CRM and marketing activities, first let us quickly have a run down on how the marketing process works in a betting company’s CRM division. Then we will see how it is automated with Smartico’s platform.
A word about the platform before we begin. It has three major parts:
- Real time marketing application
- Gamification tool
- Real time business intelligence (BI) module
Sportsbook Operator’s Conventional Promotional Method
The CRM division of every major Sportsbook works super efficiently to attract maximum players to punt on the games that they promote.
Let’s take a look at how the CRM division works before a major game of European football. The CRM division sends all sorts of promotions and intimations to players in their databases.
Promotions can be in the form of any format, mainly the following:
- Emails
- SMS on their phones
- Messages on their social media feeds like Facebook or Twitter timeline
- Push notifications to the app users
- Pop-ups on the website
The operators have to get the text needed for emails and message notifications, videos and graphics for social media promotion for each game separately and schedule their sending on appropriate timings on CRM software.
Then there are the categories of players, or buckets as they are sometimes called. For example,
- one bucket of regular, loyal customers,
- another comprising occasional customers,
- yet another having only newly joined customers,
- another bucket comprising dormant customers and so on.
For each bucket, the promotional feature has to be customized. That is, different versions of emails, social media graphics and messages are ideally required for each category of players. Some clusters of customers will also need some kind of bonuses or offers to spur them into punt for this game. So the CRM operators have to add information about such bonuses manually too.
As you can see, it involves cumbersome manual work and there is a good chance that the intended message still may not reach the right player.
Automation can make the process easy and ensure that each player receives exactly the right kind of messages and intimations.
Inside the Automation Process with Smartico
Smartico’s three-pronged software application makes life easy for CRM operators.
The operators need to get the various kinds of creatives done as previously – text, graphics, video and all that. They have to create at least one template for each mode of communication too: for email, SMS push notification, social media posts and so on.
That’s all. The software will take care of the rest.
It uses special dynamic tags to deliver the right kind of content about the right match to the right players through the right channel by leveraging the real time BI module that churns live player data.
The CRM operators can select the games from a list of upcoming games across leagues that they want to promote. The software will initiate an automated marketing campaign at a scheduled time before each match.
One of the software’s most useful features is the Campaign flow builder, which allows the operators to create the flow and order of sending various modes of communication. For example, first send emails, then push notifications or SMS, then social media promotions and and finally show a popup when the player logs in to the website or app of the sportsbook.
Each of the communication will contain two kinds of creatives:
- Fixed
- Dynamic
Fixed communication will be the text, graphics and video that are intended to persuade the players to sign in and place bets.
Dynamic communication refers to the text and graphics that provide the information that keeps on changing from match to match: such as the names of the competing teams, the league, stadium, date and time of the match and such like. If the communication offers bonuses or special offers, the text and graphics depicting the bonus or offer are also will be part of the dynamic communication.
The software will automatically populate the dynamic elements in each communication based on the real time data of player behavior data and preferences. For this the software makes use of something called dynamic tags.
To sum up, the work flow of the operator changes as follows:
- Create the templates of email, messages, graphics and videos
- Choose the matches that need to be promoted
- Select with the targeted population of customers (That is, the operator can opt for promoting Bundesliga matches just to the players who routinely bet on Bundesliga matches only)
- Set the starting time for the campaign – how many day, weeks or even months before the match (even if matches are postponed or get cancelled for some reason, the software will alter the communication schedule accordingly)
- Insert bonus offers, wherever needed.
- Pick the order of communication modes through Campaign flow builder
- Sit back and watch the results
This way, the operators can think about improving the overall quality of the marketing campaigns and look for innovations, rather than running hurriedly to tick each boxes of the communication mix.
The software saves time, delivers better results and better streamlines the operations.
So, pass it to the machine!
ScatterKings has made its debut in Austria, partnering with operator win2day to bring its vibrant, hand-crafted portfolio to one of Europe’s most tightly regulated markets.
Headlining the partnership is Sweet win2day, a mouth-watering title designed exclusively for the operator. Other standout ScatterKings games, including Coins of Cleo, Vikings and Hogs Christmas and Big Bob, have also hit the screens of win2day’s customers, with further releases scheduled to follow.
Win2day is operated by Austrian Lotteries, which was founded more than 50 years ago and holds the only licence to offer online casino gaming in the country. The brand has gained a rich heritage as a trusted name in the market, priding itself on being one of the industry’s most responsible operators.
Through this deal, the new and fiercely passionate provider is redefining what modern slot content looks like for local players.
For ScatterKings, every game stands as a testament to its philosophy – proven mechanics fused with genuine artistic vision. A true labour of love from battle-tested developers, the brand-new studio, years in the making, is channelling its expertise into games crafted with soul.
With a leadership team of seasoned industry veterans spanning years of experience, ScatterKings is primed to accelerate its global growth and continue building games that deliver non-stop thrills.
Steven Cross, CCO at ScatterKings, said: “Our launch with win2day is such a proud moment for us and it’s a partnership built on trust in both our vision and craft.
“Entering such an exclusive market is a powerful endorsement of the quality and personality our content brings. We’re here to deliver premium entertainment to players under the most respected regulatory standards.”
Georg Wawer, Managing Director at win2day, said: “As Austria’s only licensed online gambling operator, it is our responsibility to offer players exclusively high-quality, secure and fully compliant gaming content. With ScatterKings, we welcome a highly innovative partner whose technological excellence and creative strength perfectly match our uncompromising standards.
“The studio’s games are optimised to meet the strictest player protection requirements, ensuring that every title on our platform delivers not only great entertainment but also the highest level of safety and responsibility. Their growing portfolio will be a valuable and exciting addition to win2day.”
The post ScatterKings adds sugar-coated spin to Austria with bespoke win2day partnership appeared first on Gaming and Gambling Industry Newsroom.
For Slotegrator, a leading software and business solution provider for online casino and sportsbook operators, 2025 marked a year of restructuring and modernization. The company outlines the key transformations of the past year and the strategy shaping its path through 2026.
Throughout 2025, Slotegrator focused on developing its technological and business solutions for gambling operators worldwide. And those efforts — as well as the team’s substantial growth — have paid off, driving the company to new heights of success.
One indicator of positive performance is an increase in demand. Slotegrator recorded strong growth in demand for its products in multiple regions:
- The Balkans (+168%)
- Africa (+132%)
- Australia and Oceania (+111%)
- Central and Eastern Europe (+76%)
In addition to expanding geographically, Slotegrator grew and developed in several key areas: the size of its client and partner network, the scale of its revenues and market share, and the nature of its leadership.
The company now has nearly 300 clients and over 650 projects worldwide, with 217 new projects launched in 2025 alone. That expansion has translated directly to a rise in revenues; the company’s estimated share of global online gambling GGR reached around 0.8%, driven by an 81% YoY increase in GGR and a 71% rise in Total Bets.
One of this year’s key changes was the appointment of Olga Ivanchik as chief operating officer. With an extensive industry and management background to draw on, she is leading the company’s focus on sustainable scaling, ESG integration, and further strengthening of the internal team.
The company also continued to expand the capabilities of its products. APIgrator, the game aggregator solution, surpassed the threshold of 40,000 online casino games, supported by new strategic partnerships with Octopus Global, Urgent Games, Peter&Sons, Winfinity, Enjoy Gaming, PHOENIX 7, Bellot, InOut Games, and BEON. Another major milestone of 2025 was obtaining a gambling license in Anjouan, enabling Slotegrator to extend its services to a wider range of operators worldwide.
The turnkey online casino platform from Slotegrator also underwent one of the most significant transformations in Slotegrator’s history. More than 1,000 product improvements were implemented in 2025 alone, laying a solid foundation for scalability and advanced analytics.
The platform upgrades covered business intelligence and reporting, limitless scalability, security and authentication, bonus module performance, affiliate integrations, resilient infrastructure, an improved Casino Builder solution, and a significantly reduced time-to-market.
“2025 was a year of major milestones for us. While the global iGaming market continues to evolve at high speed, we not only maintained our strong position but expanded it on multiple levels. This year clearly showed that our strategic direction is right and our foundation is strong,” says Olga Ivanchik, COO at Slotegrator.
Slotegrator enters 2026 with a well-calculated strategy and ambitious plans. The company will continue the large-scale expansion of its team, demonstrate its ESG strategy with a focus on responsible gaming practices and ethical marketing, participate actively in industry events around the globe, conduct new research and media projects, and pursue multiple high-impact product updates. And on top of that, there will be some major announcements at the beginning of the year.
Among the most anticipated developments are a new localization service, a revolutionary tool within the Moneygrator solution, extended AI-powered features, and further transformation of the turnkey platform into a fully integrated ecosystem of high-efficiency services.
For Slotegrator, 2025 was a year of modernization, scale, and trust — and 2026 is set to be the next leap forward.
ABOUT THE COMPANY
Since 2012, Slotegrator has been one of the iGaming industry’s leading software and business solution providers for online casino and sportsbook operators.
The company’s main focus is software development and support for online casino platforms, as well as the integration of game content and payment systems.
The company works with licensed game developers and offers a vast portfolio of casino content: slots, live casino games, poker, virtual sports, table games, lotteries, casual games, and data feeds for betting.
Slotegrator also provides consulting services in gambling license acquisition and business incorporation.
The post Slotegrator’s 2025: the year in numbers appeared first on Gaming and Gambling Industry Newsroom.
Whale.io has officially launched the $WHALE NFT collection on Solana, introducing the next phase of the platform’s native token rollout and bringing the community one step closer to the upcoming Token Generation Event (TGE).
The $WHALE NFTs – presented as fully tradable digital cards – represent a new value layer within the Whale ecosystem. Each card holds a fixed amount of $WHALE tokens locked on-chain and backed 1:1, making them redeemable at any time for the underlying tokens. Minting is now live exclusively at mintwhale.io, where users can acquire these asset-backed cards and begin trading immediately on secondary marketplaces such as Magic Eden.
This format transforms $WHALE into a hybrid asset: a collectible card that behaves like a traditional NFT while carrying real, instantly verifiable token value. Cards can be freely transferred, sold, or held, with the assurance that the locked $WHALE can always be unlocked and returned to the Whale.io platform when needed.
Key Benefits of the $WHALE NFT Model
- Liquidation and stronger community – $WHALE NFTs enable holders to convert tokens into tradable crypto assets, supporting liquidity and ongoing ecosystem activity.
- Easier entry for new participants – Anyone can now join the Whale ecosystem by purchasing cards on Magic Eden, bypassing the traditional play-to-earn grind.
- Seamless top-ups – Players with low $WHALE balance can buy additional cards on secondary markets and redeem them instantly for playable tokens to continue enjoying games, battle passes, and rewards.
Because every card is transparently backed by real $WHALE, value remains anchored and fully verifiable on-chain at all times.
Utility Already Live
$WHALE continues to serve as the native currency across Whale Originals titles, including Crock Dentist and Blackjack. Holders use it for gameplay, Battlepass purchases, staking rewards, and exclusive in-platform features – a utility that is available today and will expand significantly after TGE.
Next Steps on the Roadmap
Upcoming features include a Staking mechanism (locking liquid $WHALE into cards) and a dedicated Token Swapping interface for one-click redemption. Whale.io has also reaffirmed its commitment to regular market buybacks followed by permanent token burns to support long-term token health.
Participation Now Open
The $WHALE NFT collection is available for minting exclusively at mintwhale.io. Detailed card tiers, pricing, and redemption instructions are displayed on the site. All on-chain activity remains fully transparent through Whale.io’s established Treasury wallets.
Community members are invited to follow @Whalegames_en on X for real-time mint updates, secondary market insights, and announcements on future roadmap milestones.
About Whale.io
Whale.io is an online casino and sportsbook platform, recognized for its proprietary Whale Originals games and innovative reward systems. With $WHALE at its core, the platform combines provably fair gaming with community-owned economics and transparent tokenomics.
For complete details on the $WHALE NFT collection, users can visit mintwhale.io or whale.io.
Information on the future direction of Whale.io Casino and the Whale Token is available here:
Website: https://mintwhale.io/
Socials: https://linktr.ee/whalesocials_tg
Contact
Whale Spokesperson
Whale.io
The post Whale.io Launches $WHALE NFT Collection on Solana: New Pre-Market Phase Ahead of TGE appeared first on Gaming and Gambling Industry Newsroom.
ScatterKings adds sugar-coated spin to Austria with bespoke win2day partnership
Slotegrator’s 2025: the year in numbers
Whale.io Launches $WHALE NFT Collection on Solana: New Pre-Market Phase Ahead of TGE
Slotegrator’s 2025: the year in numbers
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