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Casino Guru reports a successful year of 2020 marked by new features and improvements

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Casino Guru reports a successful year of 2020 marked by new features and improvements
Casino Guru reports a successful year of 2020 marked by new features and improvementsReading Time: 4 minutes

 

Casino Guru has had a busy year of 2020, spanned by website redesigns, new features and functionality, as well as just continuing what they do best – objectively reviewing online casinos, broadening their database of casino website, bonuses, and games, helping players with their complaints about online casinos, and trying to change online gambling for the better.

Here are some noteworthy milestones signifying the progress made by the Casino Guru team in the previous year.

1. Launching a multilingual forum and community
Perhaps the largest step forwards in terms of functionality is the creation of a community forum for online casino players, which was launched back in March 2020. And, as Casino Guru is a multilingual website, this is no ordinary forum.

Casino Guru didn’t want to split the forum into individual sections for each supported language, so they came up with an innovative idea to implement automatic translation functionality that allows users to communicate even if they don’t speak the same language. It works surprisingly well, and, as automatic translations are getting better and better, things are only set to improve going forward.

Despite its young age, the Casino Guru community has grown to almost 20,000 registered users that have collectively added several thousands of posts to the forum, earning a place amongst top 3 casino-related forums in terms of user activity.

2. Surpassing 1000 resolved complaints about online casinos
Casino Guru launched a complaint resolution center, in which players can submit a complaint about an online casino and get assisted for free by the Casino Guru team, back in August 2019. The objective of this endeavor is, of course, to assist players that have been mistreated by online casinos.

The number of submitted complaints has been growing ever since, and Casino Guru has very recently surpassed a milestone of 1000 successfully resolved complaints.

3. Surpassing 3000 reviewed online casinos
Casino Guru boasts about having the biggest up-to-date database of online casinos on the internet. Therefore, it’s no surprise that the number of casinos in their database has been growing over the previous year.

With increased interest in online gambling caused by the Covid-19 pandemic attracting new companies to venture into this business, Casino Guru has been keeping track of it all and continually reviewing and evaluating all new casino websites, surpassing 3000 reviewed casinos in the process.

4. Persuading over 50 online casinos to rework their unfair terms and conditions
Another part of Casino Guru’s agenda is to make online gambling safer and fairer for players. Any unfair practices discovered during the casino review process or when helping players with their complaints are used to decrease the casino’s rating. Casino Guru started putting more emphasis on this, as their activities in complaint resolution brought unfair practices to their attention more than ever before.

Casino Guru leverages its position to try to get casinos to create a better environment for players. Thanks to this effort, over 50 online casinos have already altered their terms and conditions by rewriting or removing clauses that are simply not fair on players.

5. Finishing a series of articles about problem and responsible gambling
Related to making online gambling safer is Casino Guru’s mission to spread awareness of gambling addiction and everything related to it, including prevention (responsible gambling), diagnosis, ways to get help, as well as how to help someone close that has fallen victim to problem gambling.

Casino Guru has set out to create in-depth, really helpful content to provide online casino players or their friends and relatives with instructions on how to minimize the negative impact of gambling on their lives. The year of 2020 has seen this series of articles being finalized.

Casino Guru also started working on a detailed global database of problem gambling help centers that will allow people to find the right kind of help for them.

6. Redesigning the database of casino bonuses
Many people come to Casino Guru looking for casino bonuses. That’s why a lot of effort has been put into redesigning their bonus database. The new design is making great use of the vastness of data they have about each bonus, highlighting all the important bonus terms that players should be aware of before playing.

The new layout also offers detailed explanation of these terms, as well as examples, allowing players to understand should and shouldn’t do while playing with a bonus. This is especially helpful for beginner players that are not well-versed in casino bonus terminology and have a hard time navigating the casinos’ complicated terms and conditions.

7. Getting more visitors and becoming one of top 5 websites about online casinos
All of this has been happening over a year that has seen a big growth in online gambling overall. Because of worldwide lockdowns that caused brick-and-mortar casinos to close their doors, as well as people having more free time and looking for new activities, more and more people have been experimenting with online gambling.

Casino Guru has seen a roughly 50% overall growth of traffic compared to 2019, combining the market growth with their strengthening position and gaining edge over competing websites. This growth has helped Casino Guru become one of top 5 websites about online casinos on the internet. A great achievement, especially when considering the fact that Casino Guru exists for much shorter than much of their competition.

What lies ahead?
The team behind Casino Guru plans to continue improving their website and the value brought to people that visit it, as well to keep working on ambitious projects that aim to improve the entire industry. They are going to zoom in on player safety and ways to improve it, as well as expanding their educational goals to also educate casino employees instead of just focusing on players.

It’s a lot of work, but the team sees these issues as extremely important for the online gambling industry. Allowing players to gamble in a safe way and making sure that casinos know what they are doing is key, and Casino Guru hopes to make things improve over time for all involved parties.


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Casino Guru reports a successful year of 2020 marked by new features and improvements

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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How esports betting became a sportsbook essential

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Short-form esports betting has transitioned from niche product to an established cornerstone of the sportsbook offering that drives consistent engagement. Peter Camden, Head of Competitive Gaming Product at SIS, shares how its growth was built on integrity, structure and the simple power of consistent play.

Previously used to fill the void left by the absence of live sporting events, esports is now firmly part of the sportsbook offering and valued by operators for delivering quick, dependable and consistently engaging betting entertainment.

Take a look at the homepages of major brands globally – a common theme sees the vertical feature prominently, illustrating its importance in grabbing bettor interest. The potential of esports betting has been discussed at length in recent years, and now the product’s importance is a reality because of its ability to drive business growth.

The question is: what turned the tide for esports betting? And how did a vertical that began as supporting content become one of betting’s most reliable formats?

The answer lies in how the industry, and its players have adapted. Confidence in the product has reshaped where it stands today, and that shift is clear to see in sportsbooks. What was once tucked away at the bottom of the sports menu now sits alongside the biggest sports, showing how visibility shapes perception, which is, after all, the true marker of progress. In the United States, for example, eBasketball often appears directly below the Big Four sports in the homepage menu. That speaks volumes as to how far the vertical has grown.

Its success comes from how naturally it fits the pace of modern betting. Sports simulated matches are quick, familiar and structured, offering a constant flow of action that is fair and transparent. Every game that we offer is properly refereed and monitored, which gives bettors confidence that what they see is fair and has integrity at its core. It is an experience that shows speed does not come at the cost of quality, proving that even the briefest contests can leave a lasting mark.

The format has also evolved with the audience. Popular sportsbook features such as player props, bet builders and live statistics have been incorporated to make the overall experience more interactive, giving bettors new ways to follow and engage with the action. They can now track rebounds, corners and assists just as they would with their favourite teams, blurring the boundaries between traditional sports betting events and simulated content. It is clear that the line between the sports sims and the familiar has never felt thinner.

Trust, once earned, is what turns a product into a permanent presence, and integrity has always been the key foundation on which we built and continue to build our product. Strong oversight and transparency have created lasting confidence among operators and bettors, helping transform short-form esports from an emerging concept into one of the sportsbook’s most stable and respected products.

SIS Competitive Gaming has been instrumental in defining the journey of esports betting to becoming an established fixture, delivering more than 140,000 eSoccer and 85,000 eBasketball events each year to the world’s biggest sportsbook brands within a framework designed for precision and control. It shows how scale, when managed with care, can sustain the highest levels of quality and engagement across every match.

The story of short-form esports betting is one of steady progress. It may have found its place, but its evolution is far from over. The next chapter will introduce new sports, richer markets and even greater scale, reinforcing its position as a permanent fixture within the sportsbook.

As technology continues to advance and data insights deepen, the product will only grow more sophisticated – giving operators innovative ways to engage their audiences and bettors even more reasons to return.

Its future, like the matches it delivers, promises to move fast and stay exciting.

The post How esports betting became a sportsbook essential appeared first on European Gaming Industry News.

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Kambi Group plc and FDJ UNITED sign expanded Odds Feed+ agreement

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FDJ UNITED’s Online Betting & Gaming division gains access to Kambi’s complete library of sports odds to elevate its proprietary sportsbook offering

Kambi Group plc, the home of premium sports betting solutions, has signed an expanded Odds Feed+ agreement with FDJ UNITED, providing the operator with full access to Kambi’s extensive library of pre-match and live sports odds.

FDJ UNITED, which recently acquired Kindred Group, is now able to complement its in-house sportsbook offering with a bespoke selection of Kambi’s traded odds, which can be continuously iterated to support its pricing and offering strategy. Kambi will continue to supply FDJ UNITED with its Turnkey Sportsbook in markets which have yet to transition to its proprietary sportsbook.

The multi-year agreement builds upon an existing Odds Feed+ partnership, signed in February, for the provision of Kambi’s esports odds. Having already integrated Kambi’s Odds Feed+ API for esports, today’s deal provides FDJ UNITED and its sportsbook division with instant access to Kambi’s entire menu of sports odds, in line with their ‘best in class’ approach to both supplier integrations and in-house offering development.

Odds Feed+ is Kambi’s premium odds feed solution, engineered to deliver high-quality pre-match and live odds, as well as an extensive range of micro and player props markets, through a single API integration. Kambi’s odds are traded on its €17bn liquidity, ensuring sharper and more reliable odds, no matter the sport or league.

Werner Becher, CEO of Kambi Group, said: “We are delighted to agree this partnership with FDJ UNITED as we continue to expand the list of operators leveraging parts of our Odds Feed+ product. As the sports betting landscape becomes ever more competitive and complex, the need for a flexible, high-quality, trusted odds feed has never been greater. Given our vast experience in sports trading, along with our large global liquidity, we believe our Odds Feed+ solution will become the go-to odds feed for visionary operators, such as FDJ UNITED.”

Nils Andén, Chief Online Betting & Gaming Officer at FDJ UNITED, added: “Partnering with Kambi and expanding our Odds Feed+ agreement into selected sports is an important milestone as we continue the migration to our in-house sportsbook platform. Odds Feed+ gives us the quality, flexibility and control we need to tailor our sportsbook, while benefiting from the reliability and expertise of a true industry leader like Kambi.”

The post Kambi Group plc and FDJ UNITED sign expanded Odds Feed+ agreement appeared first on European Gaming Industry News.

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BGC: Industry, Government and Regulator Back Safer Gambling Week 2025

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This year’s Safer Gambling Week runs from 17-23 November 2025, bringing the whole industry together to further promote safer gambling by highlighting the tools available to help customers stay in control, while signposting help and advice to those who need it.

Organised by the Betting and Gaming Council (BGC), BACTA and the Bingo Association, Safer Gambling Week is now in its ninth year. The initiative will once again deliver a range of safer gambling messages both online and in land-based venues, helping to spark a nationwide conversation about betting responsibly.

Analysis of last year’s successful campaign confirmed that more than 1.5 million unique accounts used a safer gambling tool during the week, representing a 22% year-on-year increase. Deposit limits rose by 14%, with nearly half set for the first time.

Last year’s Safer Gambling Week also set new social media records, generating more than 60 million impressions across major platforms including X, Facebook, LinkedIn and Instagram.

Baroness Twycross, Minister for Gambling, said: “As a Government, we are fully committed to reducing harmful gambling and protecting those at risk. That is why we have introduced a statutory levy aimed at providing funding to tackle this.

“We welcome the contribution that Safer Gambling Week makes. It provides a good opportunity to highlight the tools and support that is available to people who may need it.”

Andrew Rhodes, Chief Executive of the Gambling Commission, said: “Safer Gambling Week is an important moment for the industry to demonstrate its commitment to protecting customers and promoting responsible play.

“While progress has been made, we must continue to ensure that the tools and protections available to consumers are effective and widely promoted.

“Collaboration and evidence-based action remain central to making gambling in Great Britain fairer, safer, and crime-free.”

Louie French MP, Shadow Minister for Culture, Media and Sport, said: “I’m backing the Safer Gambling Week campaign to tackle gambling-related harm. This important initiative brings the industry together to support safe and responsible gambling.

“Millions of people safely enjoy a flutter every month, whether it’s on the horses, football, or the lottery. But for some, gambling can cause immense harm to their lives. It’s vital that the industry quickly identifies and supports these people.

“This initiative is one of the many examples of why Britain must stop the rise of the black market. If the Government taxes people away from regulated bookies, they’ll fuel unsafe betting online.”

Grainne Hurst, CEO of the Betting and Gaming Council, said: “As ever, the week sees the whole industry coming together to further promote safer gambling for the millions of people who enjoy a regular flutter.

“It’s a time to highlight all the tools available so that customers can stay in control. And to signpost help and advice to those who need it.

“Last year’s campaign was a great success with over 1.5 million unique accounts using a safer gambling tool during the week.”

Paul Swindon, Head of Governance and Compliance at the Bingo Association, said: “The Bingo Association is proud to support Safer Gambling Week.

“All our members across Great Britain are committed to promoting a safe, enjoyable, and responsible environment for all players.

“Bingo has always been about community and fun, and Safer Gambling Week is an important reminder that gambling should always remain just that – social, safe and within your means.”

Allaster Gair, Director of Communications at BACTA, said: “At the heart of Safer Gambling Week is the simple idea that everyone should feel safe while having fun. Our members take that responsibility seriously – offering support, advice and safe spaces where customers can enjoy themselves responsibly.”

The post BGC: Industry, Government and Regulator Back Safer Gambling Week 2025 appeared first on European Gaming Industry News.

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