Latest News
“Operators demand access to new markets and new player bases”: Exclusive crypto gambling interview with Glen Bullen from DAOGroup.


While this year may have been a turbulent time for some, we caught up with Glen Bullen, CCO of DAOGroup to talk through the launch of DAOWallet, its cryptocurrency-fiat payments partner, as well as the opportunity to use crypto payments as a key way to engage new players.
What is it that DAOWallet can offer partners and end users that other payment service providers cannot?
DAOWallet may be new to market, but our team has incorporated many crypto payment learnings into the product to make it a slick, client-driven solution for operators looking to engage new demographics and markets.
In essence, DAOWallet offers a simple, clean solution for partners wanting to integrate crypto payments into their casino brands. We do all the heavy lifting and compliance work at our end, so operators can work hands-off on the payments side and focus on driving acquisition to a new audience of crypto users.
Perhaps DAOWallet’s biggest innovation is its ability to track fund provenance, both to mitigate AML risks, but also to improve VIP management. Any player who deposits crypto via DAOWallet will have their pseudo-anonymous source of funds tracked, ensuring both VIP and AML managers alike will know if this is a player prime for big stakes play, or alternatively whether they’ve been associated with red flag transactions in the past.
How can those with little crypto knowledge use DAOWallet to join the crypto gambling revolution?
The key purpose of DAOWallet is to allow deposits and withdrawals to and from a players crypto account to be as simple and seamless as possible. With that, we feel we offer a solution that requires only a minimum of crypto knowledge.
However, the wallet’s role is not necessarily to entice new players to crypto – though it can – but instead to deliver a functionable, painless means to support the millions out there who already hold and use crypto; and, most importantly, want to gamble with it at the best casinos around.
Do you see DAOWallet appealing to a certain demographic or region?
Without pigeon-holing an ever-expanding crypto base, industry research shows the main European demographic as being between 25 and 45 years of age and with above-average disposable income. This audience sees digital assets as more than a speculative asset, and want to find functional day-to-day uses for them, with gaming arguably the most tangible use case for them at this moment.
Saying that, DAOWallet easily supports varied requirements across any global market, such as Latin America, where concerns regarding banking infrastructure warrant the use of alternatives to fiat; or Africa, where barriers to credit card uptake mean many are keen to explore alternative online payment methods.
No matter the geography or demographic, our igaming clients can be confident DAOWallet will be covering all KYC and AML procedures in the backend on sign-up, ensuring a clean transition to the casino, which receives only whitelisted players. This is a major benefit of our solution over others on the market.
How do you see the current state of the payments sector in the gambling industry?
We hear so often that gambling as an industry is an early adopter for new technology. All the while however, there’s untold examples of cautious decision-making and sluggish, suspicious adoption of tech that could have major benefits to the whole ecosystem.
There is no doubt that the payments sector is impacted by this paradox, and the utilisation of crypto is a key example. Operators demand access to new markets and new player bases, and there is a crypto market hiding in plain sight, waiting to be serviced. They must take advantage of this opportunity, or they will fall back against their more forward-thinking competitors.
Do you see wider crypto adoption as attainable right now, or do other industry movements need to happen to facilitate wider crypto payments?
Yes, it is attainable, but various ways of thinking need to be reset for crypto adoption to reach its potential. It’s likely not a gambling industry-specific mentality, but too many look back at setbacks in the space and cling onto them as proof that crypto doesn’t have its place in today’s world.
This is naïve when you consider the various success stories that crypto has in engaging those who cannot access credit cards, those who may not trust the status quo and those who just want to be a little more progressive. I would like those doubters to take a deep breath and revisit what crypto adoption can do for the gambling industry.
As a deposit method, using the likes of bitcoin and Ether is a no-brainer for supporting bigger audiences in more markets. Those operators who don’t embrace it soon will likely find they have lost this lucrative audience and will struggle to win them back.
We have seen DAOWallet recently sign a major partnership with MoneyMatrix. Do you have any other partnerships on the horizon that you could hint at?
MoneyMatrix was a major deal for us and shows the strength of partner that we are looking at. In terms of what is coming next, we’re optimistic about various, progressed conversations with further platforms and a number of tier one operators in a variety of regions. Without naming names, there is a desire amongst potential partners to complement their existing payment partners to attract a new kind of customer, and that’s what we’re here for.
We’re well set to make some big announcements in Q4 in terms of new clients and operators, so keep an eye out for that.
What product improvements can we expect from DAOWallet in the coming months?
Our most recent launch was stablecoin integration, and this will go live with partners to great effect very soon. Not only are we opening more crypto avenues (Tether/TrueUSD) for those looking outside of the bitcoin and Ether hegemony, but it also makes our platform more adaptable to local banking regulation.
Significantly, this was driven by client feedback and demand, and we delivered it back to those same partners quickly and successfully, further proving our credentials as a customer-first partner. We know the size of the crypto gambling space and we want to help fiat-based operators leverage it for their own growth, and it’s through these collaborative projects that we can best do this.
Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: “Operators demand access to new markets and new player bases”: Exclusive crypto gambling interview with Glen Bullen from DAOGroup.

Latest News
Relax Gaming appoints Antonia Svensson as Chief Commercial Officer
Relax Gaming, the iGaming aggregator and supplier of award-winning content, has announced the appointment of Antonia Svensson as its new Chief Commercial Officer, marking a key step in the company’s next phase of commercial growth.
Svensson brings over 13 years of experience in the gaming industry, having held senior leadership roles across payments, content supply, and operations.
Her career began at Trustly, overseeing payment solutions for the gaming vertical, before joining Yggdrasil Gaming as Chief Commercial Officer. Most recently, she served as General Manager Malta at Light & Wonder, where she was responsible for the company’s online casino business across Europe.
In addition to her executive background, Svensson has sat on several gaming industry boards, including Fantasma Games, contributing strategic insights to support business development and innovation.
Now based at Relax Gaming’s Malta headquarters, Svensson will oversee all commercial activity across the group, supporting its global roadmap and driving new revenue opportunities through strategic partnerships.
Martin Stålros, CEO at Relax Gaming, said: “It’s a pleasure to welcome Antonia to Relax as our new CCO. Her standout experience and industry knowledge can serve as a fantastic asset to the company on a commercial level and I’m delighted that she has joined Relax at such an exciting stage in our development.”
Antonia Svensson, Chief Commercial Officer at Relax Gaming, said: “Relax Gaming has carved out an impressive reputation as one of the most forward-thinking and dynamic companies in iGaming. Having watched its growth closely over the years, I’m incredibly proud to now be part of this journey.
“I’m eager to collaborate with the talented team here to drive strategic growth, strengthen our partner relationships, and unlock new commercial opportunities across global markets.”
The post Relax Gaming appoints Antonia Svensson as Chief Commercial Officer appeared first on European Gaming Industry News.
Latest News
Neosurf and BridgerPay announce new strategic partnership
Pioneering cash-to-digital payments company teams up with market-leading payment orchestration platform to help partners unlock their full potential
Neosurf, the progressive online payments company known for its expertise in cash-to-digital solutions, smooth user experiences and providing ongoing responsible gaming and AML support to its partners has announced it has formed a new strategic partnership with the highly scalable and data-centric payment orchestration platform, BridgerPay.
Famed in the online payments industry for its prebuilt connections, unified dashboard and single-source reporting, BridgerPay is a fully agnostic platform that can be integrated into any set-up to help clients automate their payment flows and gain real-time insights into their customers.
Among the company’s wide range of solutions, BridgerPay is particularly well-known for its Bridger RetryTM capability, which empowers clients to save up to 30% of soft declined card payments by automatically referring them to fallback providers without disrupting the customer experience.
“Like Neosurf, BridgerPay is a company that’s fully committed to improving the online payments experience not just for operators, but for their customers as well,” said Andrea McGeachin, Neosurf’s Group CEO. “By teaming up with them, we’ll be able to ensure that Neosurf is seamlessly integrated into their clients’ checkouts as a payment option, giving bettors even more freedom over how they deposit.
“Not only will this improve the online cashier experience for customers by giving them instant access to our quick and secure cash-to-digital solutions, but it will also allow all BridgerPay partners to serve the huge number of players who prefer to use cash for their online transactions.”
With BridgerPay already helping organisations worldwide connect with hundreds of payment providers through simple, ready-made integrations, adding Neosurf further expands merchant choice and customer access.
“We’re delighted to partner with Neosurf. Their cash-to-digital payment solutions will play an important role in helping our clients reach and engage new customers across a wide range of markets,” said Matthew Boundy, PSP Partnership Manager. “Offering a service that reduces operators’ transaction costs, supports responsible gaming and AML best practice and provides a frictionless user experience to customers, they’re a key partner for us and will add enormous value to our clients.”
Though initially covering just European markets, the partnership between Neosurf and BridgerPay has plenty of scope to grow in future and will also see the two companies share knowledge and collaborate on technical solutions as they continue to innovate within the online payment space.
The post Neosurf and BridgerPay announce new strategic partnership appeared first on European Gaming Industry News.
Latest News
Bede takes gamification to the next level with all-new Tournament feature
Bede, the data-driven iGaming technology provider known for its market leading software and full-service platform solutions, has announced the launch of a proprietary Tournament feature that has the potential to completely revolutionise partners’ gamification options.
Created to provide a flexible and cost-effective solution for customers looking to engage their players via tournament and leaderboard promotions, the new feature makes it easy for operators to create their own custom contests without any of the limitations of normal provider-led offerings.
Whereas traditional tournament packages are typically tied to one provider – meaning operators can only incorporate games from a pre-defined line-up – Bede’s Tournaments offer a completely agnostic solution, allowing partners to have greater freedom and offer much more choice to their players.
The feature also alleviates the need for admins to learn provider-specific systems in order to set up their tournaments as they can simply create them in the centralised Bede back office, enabling them to take a more consistent approach and reduce the front-end work required to get them up and running.
Of course, all tournaments built via the Bede back-office can also be combined with any of the other services that are included in the company’s platform tool kit, meaning operators can easily create and automate prizes or view tournament history and performance data in the Player Account Manager (PAM).
From an end-user perspective, Bede Tournaments use APIs that make it simple for players to understand and check their current leaderboard position, creating an intuitive and highly immersive front-end experience that helps keep them engaged for the duration of every contest.
With these core product features working in tandem to drive user activity and increase customer satisfaction, Bede’s new Tournaments will change the way operators think about their gamification options and provide partners with a more dynamic way to incentivise players.
Colin Cole-Johnson, Chief Executive Officer at Bede Gaming, said: “With gamification features becoming an increasingly important part of operators’ engagement tool kits, our latest innovation makes it easy to create exciting tournaments that boost activity and truly appeal to players.
“Designed to address the drawbacks of traditional provider-led tournament offerings such as limited game choice and complicated technical set-up, our Tournaments will give operations teams the freedom and flexibility to create their own custom contests without the hassle of having to learn a new system each time. This way, they can pick the games and prizes they like, while also utilising our full suite of platform services to create an altogether more enjoyable experience.”
The post Bede takes gamification to the next level with all-new Tournament feature appeared first on European Gaming Industry News.
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