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Gaming in Central and Eastern Europe in focus at #EGC2020VE with +10 industry experts from the region
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Central and Eastern Europe in focus at European Gaming Congress VE (Virtual Edition).
#EGC2020ve – The CEE gaming industry has been in the highlights of many media outlets and believe it or not there is always something big happening in this region.
In the Czech Republic: Just one week ago, Czech Lawmakers have voted in favor of a new decree to ban all electronic and mechanical gaming machines in the Czech capital. The decree awaits a nod from the city council.
If it gets the council’s approval, it will mean the end of all legal slot machines and video lottery terminals in the Czech capital once the current licensing period completes in 2024.
In Austria: The Austrian Financial Police have carried out a total of 278 inspections on suspected black-market gambling venues since January, resulting in the confiscation of over 660 gaming machines. Over half of the seized machines were found in Vienna, the capital city of Austria.
In a statement issued on July 28, Austria’s financial police set out the progress it has made this year towards a reduction in illegal gambling in the country. It made clear that the majority of illegal gambling activity is taking place in larger urban centers such as Vienna and Linz.
In rural areas, illegal gambling has been largely reduced – for example, in the states of Burgenland, Styria and Vorarlberg combined, only two devices have been found since January.
In Poland: The new figures published by Poland’s finance ministry have revealed that while the gambling revenue decline for the year to date, newly regulated products helped mitigate the falls in online betting and land-based gaming.
The gross gaming yield projections provided by H2 Gambling Capital revealed that the total for the year to June 11 is expected to fall 9.5% from 2019’s figures. This is significantly lower than the 19.6% decline projected across all EU markets.
Poland’s lower projected decline was due to the development of newly regulated verticals such as online casinos and land-based arcades. Online casino revenue grew 96.7% for the year to June 11, aided by growth from Totalizator Sportowy’s Total Casino site.
Also in Poland, ace football striker Robert Lewandowski has signed an investment deal with Movie Games, in a Polish manufacturer of sports-related video games, which has gained publicity during the coronavirus lockdown.
According to Movie Games, Lewandowski will become a shareholder in a company that is going to be started in launched by September to develop sports video games.
Lewandowski said in a statement released by Movie Games: “I see a huge potential in this segment.”
In Bulgaria: The National Revenue Agency (NRA) has officially assumed the power of regulating the gambling industry in Bulgaria. The country’s National Assembly passed a resolution to this effect last month. It replaces the State Commission on Gambling (SCG).
NRA Director Galya Dimitrova, who has the option to nominate a deputy to oversee the regulated gaming market, will be in charge of all proceedings.
The previous licenses will remain valid until they expire. NRA will process license applications and renewals within six months.
SGC was dismantled from the gambling regulation responsibility following several scandals, leading to the resignation of Chairman Alexander Georgiev in February after he was questioned in connection to an investigation into Vasil Bozhkov, owner of Bulgaria’s oldest betting operator, Eurofootball.
The is plenty of news to share about the Hungarian, Slovakian and Romanian gambling industry as well, but we will leave that to the professionals who will join the 3 special panel discussions at the virtual edition of European Gaming Congress 2020.
The virtual edition of European Gaming Congress 2020 is taking place between 6-7 October and gathers top names of the gaming industry who will present their insights to create Europe’s largest gaming compliance gathering.
THE EASY AND FREE REGISTRATION PROCESS IS SPONSORED BY ALTENAR AND YOU CAN REGISTER FOR FREE HERE!
The conference will cover +28 jurisdictions and you have the opportunity to dive into quality information about the CEE region via 3 special panels.
The “GAMING REPORT: CENTRAL EUROPE (PART ONE)” panel discussion will focus on the Czech Republic, Slovakia, and Poland. The discussion will be moderated by Jakub Kolomicenko (Head of the legal department at Endorphina) and will be joined by Jan Rehola (Director at IFGR and Partner at PS Legal), Ewa Lejman-Widz (Head of Polish Desk at WH Partners), Anna Wietrzyńska-Ciołkowska (Legal advisor, Local Partner at DWF Poland), Jakub Myszkorowski (Chief Commercial Officer at STATSCORE) and Dr. Robert Skalina (Senior Advisor at WH Partners).
The “GAMING REPORT: CENTRAL EUROPE (PART TWO)” panel discussion will focus on Hungary and Slovenia under the moderation of Dr. Robert Skalina (Senior Advisor at WH Partners).
The discussion will be joined by Helembai Gabor (Attorney-at-law at Bird & Bird Hungary) and Jaka Repansek (Media and Gaming Expert, Partner at Hipther Agency).
The third panel discussion is going to focus on the updates from Romania and Bulgari and is titled “GAMING REPORT: EASTERN EUROPE”.
The discussion will be moderated by Ana-Maria Baciu (Managing Partner Simion & Baciu Law Firm) and will be joined by Dan Iliovici (Vice President of ROMBET – Romanian Gambling Organizers’ Association) and Georgi Dimitrov (Legal counsel at EGT Interactive Ltd).
You can find more details about the speakers’ and moderator bios below.
AS MENTIONED ABOVE THE EASY AND FREE REGISTRATION PROCESS IS SPONSORED BY ALTENAR AND YOU CAN REGISTER HERE NOW!
The HIPTHER FESTIVAL includes a full week of conferences that are designed to bring together innovation with compliance via several talks and discussions in multiple industries and will run between 5-9 October.
The festival includes the following conferences:
- PICANTE Marketing Summit (#MS2020ve) – 5 October
- European Gaming Congress (#EGC2020ve) – 6-7 October
- PICANTE TECH Conference Europe (#TCE2020AutumnVE) – 8-9 October
The registration is free and you can attend all three conferences with just one registration!
You can find more details about the Agenda here or you can register here!
For further inquiries about the speaking/sponsoring options, make sure to send an e-mail to Andrada Marginean (B2B Sales Executive at Hipther Agency) or subscribe to the weekly newsletter on the following link.
For media-related inquiries, please contact Alexandru Marginean (Marketing Specialist at Hipther Agency).
Ana-Maria Baciu – Managing Partner Simion & Baciu Law Firm
Ana-Maria Baciu is a regulatory and intellectual property lawyer, assisting clients in various industries, including gambling, IT, e-commerce or pharmaceuticals, for more than 20 years.
In the gaming field, Ana-Maria has been guiding betting & gaming companies, solution providers, marketing affiliates, other companies with an interest in this sector and industry-relevant associations, on the full range of regulatory and operational gaming aspects.
Ewa Lejman-Widz – Head of Polish Desk at WH Partners
Ewa is heading the Polish Desk of WH Partners as part of the strategic partnership under the WH Partners brand with Izabella Żyglicka and Partners, a very well reputed full-service law firm in Poland and a member of Ally Law.
Ewa is a business lawyer with over 12 years of experience. She assists clients on matters related to gaming and gambling, contract law, M&A and IT service market law.
Anna Wietrzyńska-Ciołkowska – Legal advisor, Local Partner at DWF Poland
Anna Wietrzyńska-Ciołkowska is a corporate lawyer dealing with M&A transactions focused on the gambling and insurance sectors.
She advises clients from the gambling sector on setting up a business and obtaining a permit to run a gambling business in Poland, providing gambling services to Polish residents from other jurisdictions, organising promotional lotteries, organising betting transactions, distributing gaming machines, gambling components in computer games or lotteries, acquiring gambling companies and structuring cooperation between partners in such companies, outsourcing of gambling functions, restrictions on making payments or advertising activities in gambling, as well as matters related to gambling tax.
Jan Řehola – Director at IFGR and Partner at PS Legal
Jan Řehola has over eight years of experience in the gambling field, both from the public and private sector.
He holds a Master’s of Law from Charles University in Prague. Jan worked for four years for the Ministry of Finance – the Czech gambling regulator; firstly, as a Head of the Legal Unit and later, as a Director of Gambling Department. In his work for the Czech gambling regulator, Jan was responsible for all gambling policy issues, including the drafting of new legislation, the issuing of gambling licenses and cooperation with other European regulators as a member of the European Commission Expert Group on Online Gambling.
After leaving the Ministry of Finance in 2014, Jan became a member of Petroš Sedláčková Legal and co-founder of the consultancy company BetOnSkill Consulting, a full-service international gaming consultancy.
Georgi Dimitrov – Legal Counsel / Compliance Manager at EGT Interactive
Georgi Dimitrov is a legal counsel at EGT Interactive Ltd., with a focus on legal, regulatory and technical compliance matters related to the iGaming industry. He specializes in international gambling regulation and provides guidance on licensing and certification frameworks, policy drafting, and compliance processes. His line of work involves communication with focal stakeholders in the business such as testing labs, regulators and operators.
Gábor Helembai – Senior Associate at Bird & Bird Budapest
Gábor is a Senior Associate in the Corporate and Commercial teams in the Budapest office of Bird & Bird. He advises on both domestic and cross-border transactions and investments in various industries. He has a special sector focus on gaming/betting, advising major online and land-based operators, and slot machine manufacturers on regulatory matters.
Dan Iliovici – Vice President of ROMBET – Romanian Gambling Organizers’ Association
Dan Iliovici is the Vice President of ROMBET – Romanian Gambling Organizers’ Association, one of the most important associations of the industry.
With rich experience in the gambling industry, former President of the Romanian gambling regulator – The National Gambling Office.
Dr. Robert Skalina – Senior Advisor at WH Partners
Robert Skalina is a Czech Advocate as well as a Registered European Lawyer in Malta. He is based in Prague and works in Malta regularly.
He is a financial service and corporate lawyer and provides advice to a wide range of investment managers, advisors and funds, including private equity and hedge funds. Robert also regularly advises clients in the gaming/gambling industries and has vast experience in the area of mergers and acquisitions and complex cross border transactions.
Jakub Myszkorowski – Chief Commercial Officer at STATSCORE
With more than 10 years of experience in the professional sport and betting industries, Jakub is now leading the Sales and Marketing operations at STATSCORE, a Polish company aiming at becoming the Biggest Sports Data Center in the world.
As a former football UEFA A coach and soccer performance analyst, he merges the best sports practices into managing the staff.
Jaka Repanšek – Media and Gaming Expert, Partner at Hipther Agency
Jaka has worked for various TIME (Telecom, Internet, Media, Entertainment) companies since 1996. He is recognized as one of the leading experts on gaming, media and digital law in Slovenia. Jaka graduated from the Faculty of Law at the University of Ljubljana, Slovenia and gained his graduate degree from Cambridge University in England and Faculty of Law in Ljubljana (Diploma in European Community Law) and completed two-year MBA graduate studies at the University of Kansas in the USA.
Jakub Kolomicenko – Head of the legal department at Endorphina
Jakub Kolomicenko started his practice as a corporate lawyer and member of the Czech Bar Association but then he changed his focus and as an in-house counsel specializes in IP law and all aspects of gaming law
He is currently the Head of the legal department at Endorphina and works with a team that consists of highly qualified international professionals with many years of experience in online casino games creation.
Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Gaming in Central and Eastern Europe in focus at #EGC2020VE with +10 industry experts from the region
Fast Track will unveil its new AI-driven natural language platform on 2 September during its annual Fast Track House event in Malta. The launch will also be streamed live online from 4 PM CEST, giving the iGaming industry an exclusive first look at the future of player engagement.
For the past decade, Fast Track has pioneered real-time data integration, the Singularity Model, the only Gameplay Risk Engine, and Rewards, the first AI-ready gamification system. Each innovation has moved the company closer to its vision: to digitalise the iGaming industry and deliver the first self-learning engagement platform.
Fast Track AI is trained on over 10 years of iGaming expertise and designed to transform how CRM teams work. It can perform technical analysis on terabytes of real-time data, deliver advanced insights into CRM performance and player behaviour, and uniquely take direct action on those insights across the platform.
“This isn’t just AI added to CRM. This is CRM re-engineered for the natural language era,” said Simon Lidzén, CEO and Co-Founder of Fast Track.
“Even your wildest imagination can only take you so far; minds have been bound by constraints for so long that it is hard to picture the full power of Fast Track AI. You simply need to see it to believe it. This is why I am organising a live session to unveil it; to showcase what a native iGaming CRM, built on the most comprehensive real-time data infrastructure together with the Singularity Model, is capable of. I urge the whole industry to sign up.” Lidzén added.
The big reveal will take place during the Fast Track House event in Malta and will be streamed live online. The broadcast begins at 4:00 PM CEST on 2 September.
Registration is now open: https://app.livestorm.co/fast-track/fast-track-ai-in-action
The post Fast Track AI to change the face of iGaming CRM appeared first on European Gaming Industry News.
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TSG Group’s financial results for Q2 2025: solid foundations, transformation of core titles and global debut of Trophy Hunter.
In Q2 2025, Ten Square Games consistently executed its plan to transform its core titles and further expanded the flight simulator segment, with a particular focus on Wings of Heroes. The share of TSG Store in Group bookings reached new record levels.
The Company successfully prepared for the launch of its newest game, Trophy Hunter, on the global market and made significant progress in developing Real Combat Simulator. Although in the short term the effects of these efforts are not yet fully visible in q/q results, on a y/y basis – in H1 2025 – the Group recorded clear improvement in adjusted EBITDA and net profit, and generated a strong cash position.
“Our strategy is clear – the transformation of our core titles, accelerating the growth of Wings of Heroes, and bringing new projects to market. The past quarter showed that we are making real progress in each of these areas, even if the effects are not always immediately visible. That is why we are especially pleased with the successful launch of Trophy Hunter – our first new title since 2022. Players received it very positively, and early KPIs demonstrate clear growth potential. The progress achieved so far strengthens our conviction that the path we have chosen for the Group’s development is the right one.” – said Andrzej Ilczuk, CEO of Ten Square Games S.A.
Transformation of core titles
In H1 2025, Group bookings amounted to PLN 171.9 million, down 12.3% y/y, driven by declines in both core titles. In Fishing Clash, bookings reached PLN 101.4 million in H1, including PLN 48.7 million in Q2 2025 alone. Hunting Clash generated bookings of PLN 33.9 million in H1, of which PLN 15.2 million came in Q2 2025.
The Group continued the transformation process in both titles, aimed at halting the decline in bookings and rebuilding monetization potential. Key actions included extensive testing of player segmentation and offers, as well as improving the early-game user experience. During the period, user acquisition spending was significantly reduced. This was a deliberate decision which, while lowering bookings in the short term, is designed to increase the effectiveness of marketing investments in the longer perspective.
A return to higher marketing spend is planned once key game metrics, in particular early retention, improve. Enhancing the early-stage player experience remains a critical element of the transformation process. According to the Management Board, the tests already show initial positive signals, although full effects will take more time as the solutions are extended to larger groups of players who account for a significant share of Group bookings.
Growth of projects with increasing importance: Wings of Heroes, Real Flight Simulator and TSG Store
Titles in the flight simulator segment maintained positive y/y growth in bookings. In H1 2025, Wings of Heroes achieved bookings of PLN 13.6 million, up 111.7% y/y, while Real Flight Simulator generated PLN 10.5 million (+7.9% y/y). In Q2 2025, bookings for these projects reached PLN 6.3 million and PLN 5.2 million respectively. Both projects will soon deliver new updates to players.
TSG Store approached the strategic threshold of 25% share in Group bookings – in June 2025 the ratio stood at 23.4%. The share reached 32.9% in Fishing Clash and 21.7% in Hunting Clash. Record results of TSG Store were driven primarily by systematic in-house development, including the introduction of a unique currency in Hunting Clash, a redesigned store in Fishing Clash, and the implementation of a loyalty system for customers. An important external factor was also a U.S. federal court ruling allowing direct in-app communication with players using Apple devices in the USA about the store’s offer.
New projects: successful global debut of Trophy Hunter and development of Real Combat Simulator
On July 3, 2025, the global premiere of Trophy Hunter took place – Ten Square Games’ first new release since October 2022. Early retention and monetization metrics outperform the Group’s previous titles and highlight the game’s growth potential. The Company is supporting its development with marketing campaigns whose budgets are gradually increasing. The product roadmap for H2 2025 assumes rapid enrichment of the game with new content and features designed to strengthen its community aspects and differentiate Trophy Hunter from competitors. The team’s top priority at this stage is to support player retention and engagement. As of August, the development team has been expanded to 11 people. Trophy Hunter operates on a hybrid model, generating revenues from both in-app purchases and ads.
At the same time, Real Combat Simulator, developed by the Group’s subsidiary Rortos, is progressing. Work is currently underway on an update introducing multiplayer mode and new content – a key stage bringing the project closer to global launch.
Solid foundations and financial flexibility
“In the first half of 2025, Ten Square Games’ financial results improved year-on-year despite a decline in bookings. This improvement was largely driven by reduced marketing spend and strong cost discipline across other areas. During this period, we once again allocated a record-high dividend to our shareholders, while the strength of our business model was confirmed by a solid cash position that ensures financial flexibility for the future,” said Magdalena Jurewicz, CFO of Ten Square Games S.A.
In H1 2025, adjusted EBITDA of the Ten Square Games Group reached PLN 57.6 million, up 5.0% y/y. In Q2 2025, adjusted EBITDA stood at PLN 27.0 million – broadly in line with last year, but down 11.4% compared to Q1 2025. Net profit in H1 2025 increased 18.7% y/y to PLN 47.4 million, while in Q2 it amounted to PLN 20.0 million, lower both y/y and q/q.
Operating cash flow in January–June 2025 amounted to PLN 56.3 million, of which PLN 26.3 million was generated in Q2. In the same period, the Company paid a dividend of PLN 100 million and settled an earn-out payment of PLN 14.7 million to the former owners of Rortos. Regular generation of cash from operations provides the Group with solid financial foundations, enabling simultaneous investment in growth and sharing profits with shareholders.
The post TSG Group’s financial results for Q2 2025: solid foundations, transformation of core titles and global debut of Trophy Hunter. appeared first on European Gaming Industry News.
SOFTSWISS, a global tech provider with over 15 years of iGaming expertise, shares first takeaways from a Kantar-led qualitative study conducted at iGB L!VE London, showing that security, reliability and revenue-growth potential are the most influential criteria when selecting iGaming software partners. The findings also place SOFTSWISS first by Net Promoter Score (NPS) – the industry benchmark for client loyalty and advocacy.
Designed as an event-based, face-to-face qualitative survey, the Kantar study explored how operators, game providers, and iGaming tech companies make procurement and partnership decisions. Across the total sample, respondents most frequently ranked safety and security of operations as the number-one driver, followed by a reliable partner with a strong market reputation and the ability to open up new revenue opportunities. Close behind were stable, low-downtime infrastructure and a high level of client service – signalling that risk mitigation and dependable delivery are the baseline for partnership decisions, with growth enablement expected rather than optional.
The study revealed a clear divide in priorities between final decision-makers and decision influencers. Influencers place comparatively more weight on the “everyday assurances” of an iGaming platform, like:
- Security
- Client service
- Optimised service infrastructure
Final decision-makers look further out, prioritising:
- Stable infrastructure with minimal downtime
- Clear business-growth levers
- A reliable partner with a strong market reputation
For vendors, the takeaway is to address both sides: demonstrate service excellence to operational stakeholders and prove resilience, scalability and go-live readiness to executive sponsors.
Olga Resiga, Chief Business Development Officer at SOFTSWISS, said: “Security and reliability are now the non-negotiables of iGaming procurement. What Kantar’s work highlights is the two-lens buying logic: operational teams evaluate partners on day-to-day assurance – robust security, responsive support and efficient infrastructure – while final decision-makers judge long-term resilience, Tier-1 launch readiness and the capacity to unlock new revenues. Our roadmap is built for both: verifiable security and service benchmarks today, coupled with proven high-load performance and compliance for tomorrow’s growth.”
Net Promoter Score, calculated as the share of promoters minus detractors, is a widely used indicator of client loyalty. SOFTSWISS achieved the highest NPS in the evaluated set. In open responses, clients most often described SOFTSWISS as a “reputable company” and “most reliable”, repeatedly citing “reliability” as the key reason for high ratings. Beyond NPS, SOFTSWISS was most frequently associated with a broad range of strengths: safety and security, a reliable partner with strong market standing, stable and low-downtime tech infrastructure, and a high level of client service.
SOFTSWISS continues to share market-ready expertise with industry stakeholders. Recent resources include the Sportsbook Online Calculator and the iGaming in LatAm Report, both available on the SOFTSWISS website.
About SOFTSWISS
SOFTSWISS is an international technology company with over 15 years of experience developing innovative solutions for the iGaming industry. SOFTSWISS provides certified software for managing iGaming projects. The company’s product portfolio includes the Casino Platform, the Game Aggregator with over 30,000 casino games, the Affilka affiliate platform, the Sportsbook Software and the Jackpot Aggregator. The expert team counts over 2,000 employees.
The post Kantar Finds Security Driving iGaming, SOFTSWISS Leading Loyalty appeared first on European Gaming Industry News.
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