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New Sports Apps Face Struggles during COVID-19 Crisis

The COVID-19 pandemic’s negative effect on the gambling industry has been felt across the board both offline and online. Beyond the closing of land-based casinos and bet shops, the online industry continues to feel the impact of the novel coronavirus with, so far, no end in sight.
This is especially true for online sportsbooks that don’t have a casino offering and new bookies who haven’t yet had time to establish their brands and gain a foothold in the market. Without other revenue lifelines and with challenges mounting during this disease-driven economic crisis, many of these new operations could fold.
Some of the Challenges faced by New Sports Apps
New online bookmakers and mobile first-bookies with a focus on sports apps are struggling to stay alive in this strange betting world where horse racing and football – the bread and butter of the sportsbook industry – have been halted across Europe since mid-March. With that said, challenges that some of these brands may be facing include:
Lack of casino offering
More established bookmakers have found other ways to survive the economically crushing pandemic by offering their customers alternative gambling entertainment, such as slots, casino games, live casino, poker, lotto, etc. However, most of the bookies that have been able to switch their marketing focus to these other gambling streams are well-established names in the industry and already have these products in place. That said, there is a lack of casino department for most smaller bookies that have taken a niche approach and built their brands solely around sports.
Competing with big name sportsbooks
Sportsbook giants like William Hill, Bet365, Ladbrokes Coral and Paddy Power have another advantage over smaller businesses. They have been established for years and have the advertising funds that lesser known bookies do not. Moreover, they have a better chance of survival as their operations are much larger and extend beyond sports betting.
Threat of daily gambling limit
In March the Gambling Related Harm All Party Parliament Group (APPG) called on the British gambling industry to impose a £50 daily spending limit for customers throughout the duration of the coronavirus pandemic. The APPG’s concern is that as the crisis deepens, more people will turn to online and mobile gambling as a distraction, including those who have never considered gambling before. The APPG fears that this could take a toll on the nation’s financial and mental health. Needless to say, if such a daily spending limit was enforced, this would further cripple gambling business, making it nearly impossible for smaller bookies to survive.
There May Be Some Light at the End of the Tunnel
In spite of all the challenges, if some of the smaller bookies manage to stay afloat for another couple of months, they may be able to survive COVID-19. The reason is that football might be back soon and provide a lifeline as early as June.
According to The Guardian, Premier League clubs have discussed re-starting the season by 13-14 June. This would allow the competition to finish by 31 July and clear up August for the completion of both the Champions League and Europa League.
In this best-case scenario clubs would begin a “pre-season” from 10 or 14 May, which would give players four weeks to regain their fitness. Then, with seven weeks to complete the season, (as 16 clubs have nine matches remaining and another 4 clubs have 10), it is believed that this timeframe should be sufficient for the campaign to finish without being too rushed.
Unfortunately, due to the unpredictability of the virus, there is no telling if this best-case scenario will occur. The worst-case scenario, on the other hand, would be for football to remain on hold until October, which would be seven months after the last round of matches and a brutal blow to sportsbooks both big and small worldwide.
With any luck, the best-case scenario for football will come to light. For now, though, new sports apps and online bookies will need to focus their efforts on bringing in revenue through other markets like virtual sports and eSports betting, and hope for the best.
Latest News
WinSpirit Redesigns VIP Experience to Drive Retention and Long-Term Player Value
Player loyalty is evolving — and so is WinSpirit’s approach. They’ve unveiled a fully redesigned VIP program, merging loyalty mechanics and exclusive rewards into one clear, gamified journey. The goal? Drive deeper engagement, long-term satisfaction, and higher lifetime player value (LTV) through transparency and simplicity.
This combination of permanent progression and time-limited campaigns positions WinSpirit’s VIP Club as a modern retention tool — one designed to reduce churn while giving players a clearer sense of achievement.
Data-Driven Response
The updated VIP model is a direct response to user behavior and feedback. WinSpirit observed that, for some users, the previous program might have been a little complex — primarily due to separated loyalty levels and the pressure of maintaining temporary statuses. So the brand decided to simplify the progression path.
“We consistently listen to our players, and their desire to retain earned progress was clear,” said a WinSpirit representative. “This redesign is our commitment to them—we’re replacing complexity with simplicity, ensuring every player feels valued and their long-term journey is rewarding.”
How the New VIP Club Works
The redesigned VIP Club merges lifetime progress with seasonal engagement to create a system that rewards both consistency and activity. Players unlock a permanent VIP status that never resets — a key benefit that builds trust and long-term motivation.
On top of this, rotating seasonal levels introduce fresh challenges and time-limited bonuses that keep engagement high. Even when players take a break, their status stays — removing pressure and encouraging steady play.
All progression and rewards are tracked in a centralized VIP dashboard, giving players full visibility and control without the need to contact support. This clarity minimizes friction and churn.
Seasonality as a Strategic Engagement
WinSpirit’s new format introduces quarterly campaigns, each with a dedicated theme and bonus structure. The current activation, Flame of Thrill, designed to re-ignite player motivation during autumn campaigns, features:
- Increased cashback tiers and deposit insurance
- Personalized bonuses and access to exclusive promotions
- Limited seasonal rewards and much more
Even for long-term players, these rotating seasons bring something new — keeping the program exciting well beyond the first few tiers.
Why It Matters for Business
From a business perspective, the redesigned VIP Club introduces several measurable advantages:
- Increased retention (reduced status loss anxiety).
- Higher LTV (steady progression over time).
- More consistent activity (recurring seasonal goals).
- Fewer negative touchpoints (clear rules).
The introduction of a permanent VIP threshold (VIP Iron) creates a strong psychological anchor for re-engagement — aligning well with known gamification strategies in product design.
Overall, WinSpirit’s transformation reflects a broader commitment to listening to players. The brand is shifting toward a more sustainable model that fosters long-term relationships through clarity, fairness, and flexible progression. It’s a big step toward a smarter, player-first future — where loyalty is truly rewarded, and progress never goes unnoticed.
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INSPIRED UNVEILS GOLD CASH FREE SPINS SUPER WHEEL™ FEATURING THE REVOLUTIONARY PLAYER LINK™ MECHANIC
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Inspired Entertainment, Inc. (NASDAQ: INSE), a leading B2B provider of gaming content, systems, and solutions, has launched Gold Cash Free Spins Super Wheel, a supercharged evolution of Inspired’s classic hit slot, Gold Cash Free Spins. Available across the UK and Malta iGaming markets.
Gold Cash Free Spins Super Wheel introduces a new industry-first shared bonus mechanic named, Player Link (United States Patent No. 12,350,596). For the first time, players can share and compete in the anticipation and excitement of a bonus trigger in the form of the Super Wheel. This innovative mechanic generates a sense of community and competition, delivering the lucrative “Super Bonus” to a winning player, before resetting and starting the competition all over again.
Set on 5×4 reels with 40 win-lines, the game combines the much-loved Gold Cash Free Spins gameplay with electrifying new features. The shared Super Wheel awards instant cash prizes, lucrative Super Cash rewards, or triggers the high-value Super Bonus. Each spin of the super wheel builds suspense, with segments that progressively upgrade to increase the chances of hitting the Super Bonus. The Super Bonus awards eight Super Free Spins featuring only the highest-paying symbols and dramatic Wild Spins, with Wilds dropping onto the reels for big win potential.
Steven Collett, Chief Product Officer at Inspired Entertainment, commented: “Gold Cash Free Spins Super Wheel is a major leap forward in slot innovation. With the revolutionary Player Link mechanic, we’ve created a shared, community-driven experience that builds excitement for every player. This game blends the trusted Gold Cash Free Spins brand with fresh, competitive gameplay designed to engage players and deliver strong results for operators. We’re excited to see its performance and look forward to launching more fun content, featuring our groundbreaking Player Link technology. Each title will incorporate the Super Wheel as a consistent feature while offering a distinct Super Bonus aligned with the game’s theme.”
With escalating rewards, shared excitement, and iconic features, Gold Cash Free Spins Super Wheel sets a new benchmark for iGaming. It combines big wins, big action, and a shared sense of fun, to keep players engaged and highly entertained.
The post INSPIRED UNVEILS GOLD CASH FREE SPINS SUPER WHEEL™ FEATURING THE REVOLUTIONARY PLAYER LINK™ MECHANIC appeared first on European Gaming Industry News.
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Wagercomms and Million Games Launch Hard Eight Poker™ – A Fast, Strategic Table Experience
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Million Games, in partnership with Wagercomms, has officially launched Hard Eight Poker, a high-speed, strategic casino table game that combines classic card play with dual progressive jackpots and sleek, mobile-first design.
Developed under the Million Stars partner program, Hard Eight Poker represents the next step in Wagercomms’ mission to deliver proprietary, high-performing table content for online operators.
The game introduces a dynamic mix of Ante betting, Red/Black decisions, and optional Progressive Eight side bets, giving players the freedom to raise, insure, or cash in at every stage. With multi-tier payouts — including 5:1 for a Pair of Eights, 25:1 for a Hard Eight, and 50:1 for Triple Eights — the action builds round after round.
“Hard Eight Poker delivers exactly what today’s casino audience wants — something fast, strategic, and fair,” said Thomas Nimstad, CEO of Million Games. “Wagercomms has created a table game that’s easy to learn but layered with strategic depth, giving operators a powerful new addition to their lobbies. It’s the perfect example of how the Million Stars program helps studios like Wagercomms transform great concepts into market-ready games”
Following Draw Sevens, Hard Eight Poker marks the next milestone for Wagercomms under its Wagercomms Originals series — a growing portfolio designed for lasting player engagement and differentiation in slot-heavy environments.
“With Hard Eight Poker, we wanted to create a table game that feels familiar but plays with a fresh edge — fast, strategic, and designed for the modern player,” said Peter Bengtsson, CEO of Wagercomms. “Working with Million Games allowed us to focus on gameplay depth and balance, while their platform and publishing expertise helped us bring it to operators worldwide.”
With a 2.74% house edge, mobile-first design, and certified RNG, Hard Eight Poker is now available for integration via Million Games, offering both casual and competitive players an elevated table experience.
The post Wagercomms and Million Games Launch Hard Eight Poker™ – A Fast, Strategic Table Experience appeared first on European Gaming Industry News.
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