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Exclusive Q&A with Paul Witten, Product Director at SIS

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Exclusive Q&A with Paul Witten, Product Director at SISReading Time: 4 minutes

 

Following a number of Eastern European operators introducing horse racing to their sportsbooks for the first time, we caught up with Paul Witten, Product Director at multi-channel supplier SIS, to find out why the sport is becoming a viable betting product for bookmakers in territories with relatively little racing heritage, and how the company is working closely with its operator partners to help attract new customers.

European Gaming (EG): Horse racing has not traditionally been a betting product within Eastern Europe, but we’re now seeing more operators in this territory expanding their offering in this space. What’s the reasoning behind this shift in strategy?

One of the key reasons why more operators in Eastern Europe are expanding their offering in this space is due to the way in which the overall product is now being presented to bettors. The availability of live horse racing events through SIS’s 24/7 channels means that online and retail customers now have access to a betting opportunity every three minutes.

Our ‘Watch and Bet’ betting model is proving to be valuable for operators, in helping to engage their customers with content which they’re not necessarily accustomed to. This approach which allows bettors to view live sporting events without the requirement of first placing a bet, increases engagement levels, particularly as we know that bettors are more likely to wager on events that they can see. Commentary and on-screen graphics with betting prompts help to inform the bettor about exactly what is happening before, during and after a race, which also drives interest in betting.

As is the case with other areas of betting and gaming, we’re increasingly agreeing revenue share deals with operators, and these agreements carry many benefits for bookmakers who are looking to introduce a new product such as horse racing to their customer base. These types of deals reduce the risk involved, while also prompting suppliers to work more closely with operators at launch, to leverage their expertise which is invaluable to ensuring that the product is as profitable as possible.

European Gaming: Is there a big enough audience out there for horse racing in Eastern Europe?

Absolutely, there are millions of potential bettors out there in the marketplace. The key is knowing how to turn these prospective customers into active depositing users. To make horse racing a successful betting product for operators in this territory, educating the audience on how to bet on the sport is a key part of the marketing strategy.

Although the sport holds a limited heritage in this part of the world, providing bettors with access to free-to-view pictures of the events via the Watch and Bet model is a great way to get them engaged with the sport, as well as ensuring that there is adequate information on the product for bettors.

European Gaming: How can operators attract new customers with this type of content?

Bettors are more inclined to wager on events that they understand, so it’s worth considering pushing markets that aren’t too complicated. Through our in-house trading team, SIS offers pricing derivative markets that provide a wide range of betting opportunities to suit all betting styles, and particularly popular amongst uninitiated bettors are casino-style ‘spin-and-win’ bets. These types of markets are perfect for operators within this territory, as it enables a newer audience less familiar with the sport to engage with the sport. Bettors can for example, bet on the odd-numbered horses against the even-numbered horses, similar to how roulette is played. Once bettors have experienced a few races they will be more comfortable with exploring the plethora of additional markets that are available.

European Gaming: How are suppliers such as yourselves looking to assist operators in this region when launching horse racing for the first time? Do you offer more than just streams of live racing?

We’ve grown our presence in this territory recently and one of the key factors in our success has been the way in which we work closely with our new operator partners. We strongly believe in a partnership approach and look to help our customers extract the maximum value from our products and services by providing by providing additional services to help operators establish their new horse racing offering.

We have created an operator marketing portal which contains point of sale material and ‘How to bet guides’ to help them educate their customers on racing, which has proved very beneficial for operators. Our bookmaker customers are able to create bespoke in-store posters and promotional offers.

In addition, our Financial Analytics team, through ongoing data analysis, provide valuable insights into what’s performing well, as well as having access to the latest betting trends in other jurisdictions. This information allows us to provide recommendations to our operator partners to help shape their offering in a way that optimises the appeal to their customers.

European Gaming: SIS recently launched Competitive Gaming. Do you believe this new product is suited for the Eastern European market? Has there been any interest in this new format of esports from this region at all?

As we’re seeing with horse racing, we have no doubt that esports will appeal to bettors all over the world. Again, it’s a case of knowing how best to package this experience to make it relatable to existing sports bettors and become a profitable product for operators.

SIS Competitive Gaming is the world’s only esports betting product that has been built specifically for sportsbooks. We have just agreed a deal with a major Eastern European operator and have had significant interest from a number of other operators in the region. One of the key reasons why the operator opted to take our offering is because of the easy-to-understand markets available. Head to head tournaments featuring skilled gamers cover a wide range of sports, which are sure to resonate with their existing customer base.


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Exclusive Q&A with Paul Witten, Product Director at SIS

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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From Track to Tech: SOFTSWISS Celebrates Barrichello’s First NASCAR Brasil Triumph

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SOFTSWISS, a global tech provider with over 15 years of iGaming expertise, celebrates Rubens Barrichello’s victory in the first NASCAR Brasil Series title in his debut season. As the company’s Non‑Executive Director in Latin America, Barrichello exemplifies the champion’s mindset that underpins SOFTSWISS’ disciplined approach to product delivery in Brazil and worldwide.

The NASCAR Brasil Series crowns its champion over a full season under NASCAR-aligned regulations. The title was sealed at the Match Point finale at Velo Città in São Paulo, where the opening race set the decisive points. Barrichello’s calm, data-driven call at the critical moment mirrors SOFTSWISS’ practice: trust the plan, read the telemetry, execute cleanly. 

Rubens Barrichello, Non‑Executive Director in Latin America at SOFTSWISS, comments: “Everyone knows how much I love this competition and how fierce I am. My heart is in my mouth and I’m very happy.”

Ivan Montik, Founder of SOFTSWISS, adds: “This title is a powerful example of what passion, confidence and disciplined preparation deliver. The champion’s mindset that Rubens demonstrates – clarity of plan, trust in the team and precision under pressure – inspires everyone at SOFTSWISS. We will keep applying the same approach in Brazil first and across all markets, bringing measured execution and data-driven decision-making to every release and every client partnership.”

In May, SOFTSWISS marked the first anniversary of its collaboration with Barrichello. This success arrives as an energising milestone for teams and partners, reinforcing a working culture built on preparation, clarity of roles, measurable outcomes, and continuous improvement. Earlier this month, the SOFTSWISS Game Aggregator was named ‘Best Game Aggregator Platform’ at CGS Recife, adding local recognition to the company’s Brazil roadmap.

SOFTSWISS is fully certified in Brazil across its core products – Casino Platform, Game Aggregator, Sportsbook, and Jackpot Aggregator – enabling licensed operators to access a comprehensive, locally compliant stack with trusted support. The same track-to-tech discipline continues to drive responsible and sustainable growth.

About SOFTSWISS

SOFTSWISS is an international technology company with over 15 years of experience developing innovative solutions for the iGaming industry. SOFTSWISS provides certified software for managing iGaming projects. The company’s product portfolio includes the Casino Platform, the Game Aggregator with over 30,000 casino games, the Affilka affiliate platform, the Sportsbook Software and the Jackpot Aggregator. The expert team counts over 2,000 employees.

The post From Track to Tech: SOFTSWISS Celebrates Barrichello’s First NASCAR Brasil Triumph appeared first on European Gaming Industry News.

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Swintt increase German market profile with new NOVOLINE deal

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Having already established a substantial fan following in Germany thanks to its engaging range of classically-themed slots, sought-after software provider, Swintt, has announced it will be making further in-roads into the country via a new partnership with NOVOLINE.DE.

One of Germany’s most beloved online casino platforms, NOVOLINE.DE is home to a vast collection of over 650 slot games and this impressive library now stands to be significantly boosted by the addition of Swintt’s titles – most notably those included within the popular SwinttPremium range.

A core pillar of Swintt’s multi-faceted content line-up, SwinttPremium titles combine the classic graphics, sounds and fruit-based iconography of land-based slots with quick and easy bonus features. They have proven particularly successful in the regulated German market.

As a result of the new deal, NOVOLINE.DE customers will now be able to enjoy a number of popular entries in the series including Seven Seven Pots and Pearls, Xtra Win X and Aqua Lord – all of which have established themselves among the provider’s best-performing titles in the German market.

Of course, with upwards of 120 titles in the SwinttPremium collection alone, the addition of this exciting selection of 63 games will enable NOVOLINE to offer an even wider selection of casino content to customers, while also helping Swintt cement its position as a top provider in the German market.

David Mann, Chief Executive Officer at Swintt, said: “Having already established ourselves as a leading software provider in the regulated German market, we’re delighted to be teaming up with NOVOLINE.DE to bring our SwinttPremium games to an even wider range of players.

“As a hugely established online slots platform with a strong player base in the country, the partnership will enable Swintt to enhance its standing among German audiences while also bolstering NOVOLINE’s line-up with proven titles like the fan favourite Seven Seven Pots and Pearls.”

Florian Hermann, Managing Director at NOVOLINE.DEsaid: “While NOVOLINE.DE already offers an incredible collection of over 650 slot titles to players, we’re always looking for opportunities to extend our line-up by joining forces with the software providers who can offer something new.

“We’re confident that our customers will love the SwinttPremium titles added to our offering .”

The post Swintt increase German market profile with new NOVOLINE deal appeared first on European Gaming Industry News.

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Where B2B Marketing Stumbles

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Marketing in B2B is like a midfielder in football: it’s supposed to cover the whole field and only occasionally push forward. Meanwhile, all the glory rightfully goes to the strikers, while our role is to reliably back the team.

Still, remove marketing from any business, and you’ll immediately recall Stewart Britt’s line about winking at a girl in the dark. Working without marketing today means being unarmed and invisible in the sea of offers and background noise that’s only getting harder to cut through.

Today, we’re celebrating Trueplay’s 7th anniversary — and as a small but meaningful gift, our marketing team would like to offer a bit of striptease and self-flagellation by offering fixes for some of the most common mistakes marketing teams make.

Clear your meeting calendar

Let’s start with a universal pain point for remote-era businesses: weeding through online meetings. Endless regular calls — with or without a clear purpose — fill up the day and ruthlessly devour your time.

Our conclusion: meet only when the issue cannot be solved in writing. Video calls are great for fast, efficient status updates, but become a protracted torture when the only reason is “just to have a call.”

We’re not denying the value of human connection — even through Google Meet — but add this to your calendar: meet only with purpose.

Work together — validate your ideas

Important decisions should always be made collectively, with all relevant perspectives taken into account. To execute any process — especially one that impacts the company’s success — you need a complementary team.

Only in fairytales or propaganda do people unanimously accept top-down decisions. In reality, any idea — especially a creative one — will have both supporters and critics. That’s why you need to build processes where important decisions are validated collectively.

If you’re launching a new website, building a key campaign, or preparing for a major expo — take the time to gather all the department heads around the (virtual) table, especially Sales. Run the idea by them and give them a heads-up about what’s coming.

One of the most common mistakes marketing teams make is leveraging their authority to impose changes: “This is how we’re doing things now.” But if the rest of the team doesn’t support your idea — at least tacitly — failure is almost guaranteed.

It reminds us of a brilliant example from Ichak Adizes, who once visited a shoe factory. Taking aside a factory worker, he discovered how employees responded to unpopular management decisions. They didn’t argue or complain — they simply packed mismatched shoe sizes into the same box and sent them to stores.

Just imagine: marketers, managers, and strategy consultants working around the clock to design company-wide strategies — and a few disengaged people silently undo it all by refusing to cooperate.

Leave time for execution

Marketers love ideas. But even the best concept can fall apart due to a lack of time, budget, or resources.

We’ve held pure gold in our hands — ideas that could’ve flown. But when it came to execution, we stalled. You never know where the problem will arise: a legal nuance, a burning deadline, or a system that simply isn’t ready.

So always build in time. Don’t rush. Remember that cycles repeat — if it didn’t work now, you can always return later with stronger preparation.

Test the product

Even if no one expects it from you — use your market knowledge to help improve the product. Talk to clients. Validate hypotheses early. Stay in touch with the market. Share your insights with the product team.

The worst service you can provide is silent acceptance. You’re not paid to promote anything blindly — you’re here to make products and services better.

Watch your costs

Prices always go up. Invoices from contractors, expo fees, event costs — they’ll all increase each year. That means you must constantly monitor the budget and plan for risks.

To stay ready for tough negotiations — research the market, look for alternatives, check out new vendors. A shark dies if it stops swimming.

Keep your eyes open

Marketing is a 24/7 job. You’re always learning — no matter the field. Every brilliant campaign, viral case, or breakthrough idea is your teacher.

Read the news. Follow innovation and creativity channels. Feed your brain with inspiration. Your superpower is insight, intuition, and ideas. And they can come from anywhere.

Remember your role

Marketing is the company’s radar. Its navigation system. Its sails. You’re always where it’s loud and messy. Your job is to make the company seen, to build the brand. It’s a serious responsibility.

And yes, product creators often get the credit — and that’s fair. But remember: you shape the packaging. And packaging makes things desirable.

That’s your work.
That’s your win.

The post Where B2B Marketing Stumbles appeared first on European Gaming Industry News.

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