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Exclusive Interview with Andy Harris, UK CEO of DWG
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DWG’s background is in land-based and social gaming, but you are now going to launch RMG in the UK. How will you utilise your experience to become successful in this new vertical?
For a number of years now, we have produced a considerable array of successful land-based titles for the likes of IGT, Novomatic, Aristocrat and Konami. That success, and the significant growth we’ve seen in our social casinos, gives us the confidence to take what we’ve learned from those verticals and apply it to RMG.
As with any entry to a new vertical, having excellent content is vital. We can use the data and performance insight that we have from our land-based and social games, to ensure that we turn only our most successful titles into RMG games. Knowing that we can offer titles that already have validated success in strongly related channels is a massive benefit that operators can’t get from many other suppliers.
The UK is a very crowded marketplace with lots of active operators and suppliers. Whilst the former is attractive is the latter not a bit disconcerting? How will you look to differentiate your offering?
Having plenty of competition is never a bad thing, as it means you must consistently produce top-quality content and can’t afford to rest on your laurels. As our offering has the benefit of being tested in a number of different verticals before hitting the RMG channel we can identify what works with different demographics.
Similarly, we have a comprehensive suite of promotional tools which enhances our offering. Gamification is becoming increasingly important, and our set of gamification features is something we are very proud of.
Finally, our offering is different from the majority of the market by virtue of just what it is. With a history of developing content for land-based and social casinos, our games differ from many of the games that are commonplace in Europe today. With an intense focus on innovative math models and easy-to-understand features and bonuses, our titles have more of a classic Las Vegas feel to them.
You have developed your retention and engagement tools based on your experience from social gaming, what makes them different from other tools?
We feel that our years of experience in social gaming has given us an advantage in designing and developing extremely engaging promotional tools. Our tools deliver customisable and flexible incentives and rewards, with a much wider appeal across the market.
These tools include quests, tournaments, leader boards, promotional wheels, daily gifts, mini games, and scratchcards. A major differentiator of our tools is that the toolkit will be available as a separate offering, one that can be used in a ‘plug and play’ fashion across an operator’s entire offering. They also won’t be limited to just one vertical, but are available from bingo to sportsbook, and everything in between.
Last year you produced more than 110 titles, that’s an amazing amount of games, what’s the benefit of having this volume of content?
Whilst we produce a lot of games, not all of these games will become part of our RMG portfolio. Being able to create a large amount of titles is testament to our proprietary technology, processes and the incredible work of our development team and creates a lot of exciting opportunities.
An example of this is that we can offer exclusive content to operators that don’t traditionally get those opportunities from other suppliers. Also, our productivity allows us to try out new ideas and concepts, knowing that it’s not the end of the world if they don’t all work out.
Many of your slots have an American land-based look and feel to them, which is quite different to the slots that dominate the market in Europe. Will European players, starting with the UK, take to them?
Only time will tell. We have had a lot of success with our games in a diverse range of markets and ultimately slot players enjoy games for several reasons, including the theme, gameplay and the maths models used. Whilst the slots may be presented in a slightly different style to games that are more typically found in the European market, they are developed in great detail, by our product experts, to give the best possible experience to players, regardless of the market.
Our portfolio has been validated by millions of players across a number of different territories, demographics and verticals. We are driven by the data we collate and through this we can identify trends and themes that players like and can tweak that for the UK and European RMG markets.
There is always an element of uncertainty when entering a new territory, but we are eager to see how DWG’s slots are received in the UK. We are confident they will appeal to operators and players alike!
Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Exclusive Interview with Andy Harris, UK CEO of DWG
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Soaring Eagle Casino & Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions
Soaring Eagle Casino & Resort has chosen Quick Custom Intelligence’s (QCI) Chatalytics, an AI-based platform, to transform casino operations and enhance guest satisfaction.
The QCI Chatalytics package—encompassing Slot Copilot, Player Copilot, the Dashboard, and the Robot Button—integrates OpenAI technology for real-time insights and efficient decision-making across the gaming floor.
Designed to boost both player and slot management, QCI Chatalytics delivers an advanced combination of AI-driven features. Slot Copilot empowers operators with live slot machine performance monitoring, predictive analytics, and automatically assigned tasks. Player Copilot focuses on personalized engagement by analyzing guest data to guide service strategies and reward offerings. With the Dashboard, teams benefit from an easy-to-read, real-time overview of key performance metrics, enabling swift, data-informed insights. Additionally, the Robot Button automates routine tasks, freeing up staff to concentrate on more valuable responsibilities and boosting overall productivity.
Dr. Michael Lynch, Director of Database Marketing at Soaring Eagle Casino & Resort, conveyed his enthusiasm: “Bringing QCI Chatalytics on board represents a vital step in leveraging AI to enhance our operations. With cutting-edge tools like the Robot Button, Slot Copilot, and Player Copilot, we can offer more tailored guest experiences while gaining a clearer understanding of our gaming operations.”
Dr. Ralph Thomas, CEO of QCI, outlined his perspective on the new partnership: “We are thrilled to introduce QCI Chatalytics to Soaring Eagle Casino & Resort. By weaving OpenAI’s capabilities into our solution, we deliver an unprecedented degree of automation and clarity. We believe Chatalytics will be a key factor in refining casino floor management and boosting guest satisfaction through instantaneous, data-driven decision-making.”
The QCI Chatalytics suite is part of Quick Custom Intelligence’s broader mission to spur innovation in the gaming sector, offering a robust set of tools that streamline operations and enhance the overall player experience.
The post Soaring Eagle Casino & Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions appeared first on European Gaming Industry News.
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THE MONEYMAKER TOUR EXPANDS ITS SCHEDULE WITH A NEW STOP AT MGM NATIONAL HARBOR IN APRIL
The Moneymaker Tour’s first venture to the Northeast set to guarantee $400,000 across the series
Poker legend Chris Moneymaker today announced that he is bringing his new live tournament to Baltimore when The Moneymaker Tour comes to MGM National Harbor, Maryland next month.
American players from the mid-Atlantic and Northeast will get their shot at greatness and to follow in the footsteps of Moneymaker, the 2003 WSOP Main Event winner who came from amateur obscurity to beat the best poker players in the world.
Scheduled from April 21-28, this will be the fourth Moneymaker Tour stop for 2025 and will guarantee more than $400,000 across 12 trophy events, including a $1,500 Main Event which has $300,000 guaranteed.
This event marks the second partnership between The Moneymaker Tour and MGM, building on the success of The Moneymaker Tour stop at MGM Grand Las Vegas in July 2024, where the Main Event prize pool reached $2,163,830 – more than double its $1M guarantee.
“We’re thrilled to bring the Moneymaker Tour to the Northeast for the first time, kicking things off at MGM National Harbor,” said Tony Burns, Executive Manager. “As we continue to grow our partnership with the MGM brand, this stop marks an exciting milestone in expanding our reach and bringing an unforgettable experience to a new audience.”
“We’re excited for the Moneymaker Tour’s debut at MGM National Harbor,” said Alex Alvarado, VP of Casino Operations for the resort. “This tournament is sure to be filled with high-stakes action and unforgettable moments. We can’t wait to welcome players and fans to what promises to be a great event.”
Established in 2023 by 2003 WSOP Main Event Champion and ACR Poker Pro, Chris Moneymaker and Moneymaker Tour Executive Manager, Tony Burns, the Moneymaker Tour was conceived as a way to offer poker players their own ordinary-to-extraordinary moments, much like Moneymaker did. Since then, the tour has expanded across the US, with stops in Florida, Cincinnati, Houston, Ohio, and now Maryland, along with international events in Aruba and the newly announced stop at Playground, Canada.
After a milestone 2024 featuring 10 stops across the US and its first international series in Aruba, the Moneymaker Tour continues its rapid growth. Recent highlights include successful events in Florida, such as Palm Beach Kennel Club, and upcoming stops at Dania Beach on March 6 – 9 and Daytona Beach on April 2 – 14 before heading to the MGM National Harbor, Maryland. Next, the tour makes its debut in Canada with a CAD$1 million series guarantee from May 7 – 20 before returning to Aruba from September 18 – 28, alongside the Caribbean Poker Series.
2025 Moneymaker Tour Schedule:
- The Casino at Dania Beach, Florida, March 6 – 9
- Daytona Beach Racing & Card Club, Florida, April 2 – 14
- MGM National Harbor, Maryland, April 21 – 28
- Palm Beach Kennel Club, Florida, April 30 – May 13
- Playground Poker, Quebec, May 7 – 20
- The Casino Aruba at Hilton, Aruba, September 18 – 28
For more information visit: moneymakerpt.com
The post THE MONEYMAKER TOUR EXPANDS ITS SCHEDULE WITH A NEW STOP AT MGM NATIONAL HARBOR IN APRIL appeared first on European Gaming Industry News.
Clover Casino in Aguascalientes is now home to Zitro’s CONCEPT cabinet line, courtesy of renowned operator Golden Lion Entertainment Group.
The CONCEPT line is a marvel of modern design, seamlessly blending ergonomics, comfort, and state-of-the-art multimedia features. A spectacular light show, synchronized with the game sequences, creates a visually stunning atmosphere. The giant Screen Deck touchscreen further elevates the user experience, providing unparalleled convenience and functionality for both players and operators.
Beyond the striking new cabinets, Clover Casino has also bolstered its game library with the addition of Legendary Sword, Triple Charm Journey, and Fairyland Quest. These three titles are celebrated for their breathtaking graphics, innovative gameplay mechanics, and enticing prizes.
“We are absolutely delighted with this addition and confident it will transform the gaming experience at our casino,” says Golden Lion. “We already feature a wide array of Zitro products and are committed to regularly expanding our offerings to consistently provide our players with the very best.”
Zitro founder Johnny Ortiz Viveiros added, “The introduction of CONCEPT empowers us to offer operators a wider selection of hardware for our extensive game library, fostering a more diverse and engaging gaming environment. We are certain that CONCEPT will be a tremendous asset for Golden Lion, a true leader in Mexican entertainment.”
The post ZITRO’S CONCEPT CABINET LINE AND NEW GAMES ARRIVE AT CLOVER CASINO IN MEXICO appeared first on European Gaming Industry News.
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