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Online Punters Having Issues Trusting UK Gambling Sites
Reading Time: 2 minutes
According to the UK Gambling Commission and YouGov, an independent data and public opinion company, most players in the UK don’t trust online casinos.
There have been several surveys held and published by these two authorities. Despite a different scale, period, and groups of respondents, the results were strikingly similar.
One of the surveys only questioned over a thousand of gamblers in the UK while another one included many more. One of them only included gamblers while the other one wasn’t limited to gamblers only.
Regardless of these differences, both surveys concluded that:
- Around 70% of gamblers don’t trust the UK’s casino operators
According to the official data, this percentage has dropped by roughly 20% since 2011. That’s certainly alarming for the online gambling industry, especially since so many measures are taken to ensure the player’s safety.
However, it’s the industry’s and, most importantly, its regulators’ own fault. They have been trying to raise awareness regarding rogue casinos, problem gambling and similar casino-related issues in the past.
It seems that with such a decline in casino users’ trust, they’ve been very successful. In a way, this is a good thing too. After all, self-aware gamblers are less likely to suffer from irresponsible gambling outlets.
Punters Don’t Trust Online Casinos
YouGov explored this issue further with more specific questions such as:
- Do you support the decrease of a maximum stake at FOBTs from £100 to £2?
- How serious are gambling companies when they say they want their players to gamble responsibly?
- Do you support prepositions to limit the spending, stakes and speed one can gamble at online casinos?
All three questions revealed that gamblers in the United Kingdom are mostly for further restrictions. This implies that they don’t trust the operators and sites where they place their wagers.
Public Opinion in Numbers
For example, only 9% of people oppose the reduction of a maximum stake at physical betting terminals at bookies. Similarly, only 19% oppose suggestions to add similar limits to online casinos too.
More than 80% and 74% respectively agree with the tightening of gambling options both online and offline.
When it comes to trust related to responsible gambling promotion by the gambling sites, the situation is very similar. 71% think that casinos aren’t serious when they’re promoting responsible gambling.
Likewise, only 26%, or one in four, believe such communications of online casinos are truthful.
Why Is There So Little Trust?
Many stories of gamblers suffering from mobile casinos and their addictions have surfaced in recent months. This includes the ineffectiveness of GAMSTOP and similar problem gambling organizations.
Another example (more than one, in fact) is of casino operators that send self-excluded players promotions and personal offers to make them play casino games again.
Such examples have naturally diminished the public opinion of gambling firms and the industry as a whole. The watchdogs still struggle to protect certain gamblers in some respects, so people generalize this news.
Combined with a gambling stigma and the myths of rogue casinos, like outlined on the blog of GoWin, it’s no surprise that there’s little trust in the casino industry online.
Luckily, the situation is slowly improving thanks to frequent discussions and problem solving efforts. So, this decline in the trust of UK online casinos can’t last forever.
Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Online Punters Having Issues Trusting UK Gambling Sites
Latest News
Spinmatic unveils groundbreaking hybrid Slot-Plinko game
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Spinmatic, a leading developer of cutting-edge casino games, today announced the launch of Elemental Fusion, a revolutionary title that fuses the mechanics of Video Slots with the engaging features of Plinko games. This innovative product release highlights Spinmatic’s commitment to developing unique and compelling gaming experiences for the igaming market.
Elemental Fusion introduces a novel hybrid model, offering players a distinctive blend of traditional reel-spinning action and a collector-driven bonus system culminating in a dynamic Plinko round. The game consists of harnessing the power of five sacred elements -Fire, Earth, Water, Air and Galaxy- guided by an in-game Alchemist character.
The core innovation lies in two distinct yet interconnected features:
- Accumulative multipliers & Fusion reaction: The game features five Element Elixir symbols. Landing these symbols triggers a Fusion Reaction where an accumulative multiplier builds up. Multipliers can reach up to x50 and stack across spins. When a win is achieved, it is multiplied by the accumulated value, which then resets.
- Collect Feature & Plinko Bonus: Players activate the Plinko bonus round by collecting 10 Element Elixir symbols for one of the four core elements (Water, Air, Earth or Fire). Landing a Special Plinko Symbol on the 3rd reel randomly contributes one symbol to the corresponding element’s collector. A key mechanism is that other element collectors do not reset when a Plinko game is triggered, allowing for the rapid chaining of bonus rounds.
The Plinko bonus round offers a sophisticated and varied experience, determined by the collected element. Before the balls drop, a wheel spins to determine the number of balls, ranging from a minimum of 10 to an impressive 100.
Each of the four unique Plinko games features 16 rows and is designed with a distinct volatility profile and prize mechanic, and each guarantees a specific Jackpot tier (Mini, Midi, Maxi and Grand Jackpot).
Spinmatic invites operators to integrate Elemental Fusion immediately to offer players this pioneering gaming experience.
The post Spinmatic unveils groundbreaking hybrid Slot-Plinko game appeared first on European Gaming Industry News.
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RedCore was awarded “Transformation of the Year” at SiGMA Rome
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The RedCore business group received the “Transformation of the Year” award at the SiGMA Central Europe Awards ceremony, which took place as part of SiGMA Central Europe on November 3 in Rome. The award honors the company’s successful transformation from PIN-UP Global, an iGaming-focused holding company, to a diversified technology business group operating in various areas of digital business.
RedCore is the result of a large-scale transformation of PIN-UP Global, which began in 2024. This was a logical step that allowed the holding company to expand beyond the iGaming industry. The accumulated expertise allows the brands included in the business group to create technological solutions for fintech, marketing platforms, e-commerce, regulatory technologies, customer service, and platform B2C services with high user engagement.
Today, the international business group RedCore includes seven independent brands: PIN-UP Partners, Frogo, Pay.Partners, Communications Hub, mr.Booster, Riddick’s Partners, Talk with Us.
“This award recognizes that we have made the right strategic move. Over nine years of working in iGaming, we have accumulated expertise that is applicable far beyond a single industry. RedCore is the result of a transition from internal solutions to independent products for the market. We have created a business group ready to share high-quality technologies and team expertise with various digital businesses,” comments Marina Ilina, CEO and founder of RedCore.
The “Transformation of the Year” award at the SiGMA Central Europe Awards is especially significant as it recognizes RedCore’s ability to successfully adapt to changing market conditions and create new opportunities for growth. The award organizers highly appreciated the scale of the changes, the speed of their implementation, and the results of the transformation.
The post RedCore was awarded “Transformation of the Year” at SiGMA Rome appeared first on European Gaming Industry News.
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Osborne Clarke advises Shore Capital on £205 million IPO of Winvia Entertainment, marking renewed momentum in London markets
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International law firm Osborne Clarke has advised Shore Capital on Winvia Entertainment plc’s £205 million AIM IPO and associated £40 million institutional placing. Shore Capital acted as nominated adviser, sole bookrunner and sole broker.
Technology focused business Winvia Entertainment is the second largest prize draw operator in the UK by market share and owns the brands Best of the Best and Click Competitions, through which players can play for prizes including cars, luxury watches and holidays.
Outside the UK, the company is focused on the fast-growing and regulated Romanian online gaming market, where it is a top three online casino operator, operating a multi-brand strategy including own brands such as Princess Casino, Royal Slots and Luck, white label brands such as Magnumbet, Cashpot and Excelbet, and a majority owned poker business.
Winvia Entertainment intends to use the net proceeds of the placing to fund acquisitions in the large but fragmented UK prize draw sector. It has been building a pipeline of other opportunities and is in discussions with several potential acquisition targets to allow it to consolidate its position in this rapidly growing market.
Admission and trading in the company’s ordinary shares on AIM took place on the 3 November 2025 at 8:00 a.m.
The IPO represents a significant AIM admission in H2 2025 and highlights the renewed interest in UK tech and digital-entertainment flotations. It follows commentary that the London listing market may be turning a corner, with several listing announcements and a strengthening pipeline emerging in recent weeks.
Commenting on the transaction, Ed Nisbet, Associate Director at Osborne Clarke, said: “We are delighted to have assisted the Shore Capital team in relation to the IPO of Winvia Entertainment. Both the UK and Romanian markets that the group is focused on offer exciting opportunities and this IPO perfectly positions Winvia to build on its existing strength to take advantage of these. This transaction, together with general market activity and our increasing pipeline of opportunities, is also demonstrative of the increased momentum in UK capital markets.”
Jonathan King, Partner at Osborne Clarke, added: “The Winvia IPO showcases the breadth of Osborne Clarke’s capital markets expertise – from advising on complex cross-border structures to supporting clients at every stage of their growth.”
Osborne Clarke’s Corporate team, which is ranked in the top tiers by both Chambers UK and Legal 500 UK for AIM, is considered a go-to practice for many companies in the tech, media and comms sector. Its clients range from global businesses to fast-growth start-ups and market challengers. The team advises at every stage of company development across all corporate issues, from equity and debt fundraisings to strategic M&A, IPOs and JVs.
The post Osborne Clarke advises Shore Capital on £205 million IPO of Winvia Entertainment, marking renewed momentum in London markets appeared first on European Gaming Industry News.
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