Connect with us
Prague Gaming & TECH Summit 2025 (25-26 March)
728x90 banner available here

Latest News

PR Crisis Planning in the Gaming Industry

Published

on

PR Crisis Planning in the Gaming IndustryReading Time: 4 minutes

 

The gaming industry has an incredible fan-base. These fans will travel the world to take part in tournaments or to watch their favourite players.

There are very active communities that discuss pre-launch and post-launch games. Die-hard fans to recreational players, the community and interactivity that the gaming industry sees is incredible.

The issue with these communities, global and growing fans and channels of interaction is that things can get out of shape pretty fast.

The gaming public loves to speculate and they tend to be pretty good at expectation setting. It’s when things go wrong or the opposite of fan expectations that makes this industry show it’s depth with the public.

Mismatched messaging and mistimed releases spread like wildfire, from one community to another. From one poor review to hundred’s one small trigger can feel like a catalyst for impending doom.

But, like any other company you can be forward thinking and start conducting crisis planning. Discussing any crazy idea that could become a reality which will cause potential disaster makes a big difference. When disaster strikes you do not want to be fixing problems as you go along.

3 Gaming PR Disasters in 2018
You have most likely seen one of the PR disasters below last year, either from industry news. Or you could have seen it all unfold on platforms such as Reddit where the gaming community is strong.

EA’s Battlefield 5
A popular multiplayer franchise with an avid following until it left marketing for BF5 a bit lacklustre. The initial trailers were being accused of showing unrealistic battles and females in the field. This caused a stir with many fans and Patrick Soderlund reply caused a stir:

“These are people who are uneducated—they don’t understand that this is a plausible scenario, and listen: this is a game.” he also added to the statement “And we don’t take any flak. We stand up for the cause, because I think those people who don’t understand it, well, you have two choices: either accept it or don’t buy the game. I’m fine with either or. It’s just not ok”.

Diablo Immortal
Diablo for a lot of gamers is a game that they grew up playing. With it’s unusual style and ‘different’ formula the game has kept a solid and committed fan base.

So at Blizzcon, the Diablo fans were expectant of a Diablo 4 at the very least. Things didn’t pan out as expected and the actual presentation was very much against gamers desires – a mobile version.

Diablo fans started to accuse Blizzard of trying to cash in on mobile gaming. With the presenters response being “Do you guys not have phones?” the announcement didn’t go as planned.

The real problem here is that a Diablo follow-up game was announced after. Which could have avoided this drama and not getting referenced to as it is now.

Bethesda’s Fallout 76
A fantastic and much-loved game series as with the examples above, Fallot 76 was meant to be a big release. Yet, Bethesda went across the grain and instead of sticking with the style and format that the fans are used too, they changed things up.

The real problem was that on release the game was considered unplayable. Endless glitches and problems resulted in many complaints. Many people even requested a refund which was acknowledged at first but soon these were denied. For obvious reasons this didn’t go down well with the community.

Planning for Crises in Gaming
It’s pretty evident that with a gaming series you should stick with what works and not try to cash in on the user base. That’s a first but how can you prepare for the many other circumstances or scenarios that could happen?

PR crisis planning for gaming is exactly the same as any other industry. It takes time and working together to brainstorm the most ridiculous ideas to the most common but it allows you to pre-plan how to fix things.

Planning for a PR crisis needs full attention and to get various people from the company involved. I’ll break down into sections the steps to take in crisis planning.

1. Anticipate All Crises
There are no ideas which are too silly or far-fetched. Get as many ideas added with this exercise. Ensuring you cover all basis and as I said, there are no bad or silly ideas. The world works in mysterious ways so anything can happen.

2. Assemble the Team
You need to gather key people from all areas of your business. Sales, marketing, management and so on. These individuals will provide a unique view of your customers, industry and company that you may not see. Having various roles from parts of the company also make #1 much easier.

3. Spokespeople
Who will run the show during a crisis? The default would be the CEO. But, are they the right person for the situation? Again start to build a list of spokespeople that will be the key individual to speak with media etc during a crisis.

4. Monitoring Systems
In PR, especially a crisis, you need to start controlling the conversation as soon as possible. If the community or media take control, then you have a serious issue on your hands. Monitoring systems provide you with an easy way to hear what people are saying and engage with them.

5. Know Your Stakeholders
With the crisis examples above it may feel as if the company forgot about their stakeholders. Which makes this exercise even more valuable. When running through this everyone will get a reminder of who they are appealing to and why – avoiding any potential crisis too.

6. Holding Statements
These are silent press releases or dedicated newsrooms that wait in darkness for crisis to strike. They tend to be a selection of statements to address most of the scenarios that you have played out. With placeholders to swap in/out wording on the go.

Prepping for a crisis needs time, care and attention otherwise there are many risks that come with a runaway disaster. To maximize the crisis plan you can check out this indepth crisis planning guide that I also created with a downloadable spreadsheet.

 


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: PR Crisis Planning in the Gaming Industry

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

Latest News

Meridianbet Expands B2B Operations into Nigeria, Entering a Regulated $2 Billion Betting Market

Published

on

Reading Time: 2 minutes

 

Meridianbet, a subsidiary of Golden Matrix Group, Inc., has officially launched its B2B operations in Nigeria, one of the largest and fastest-growing betting markets in Africa. The company’s entry into Nigeria further strengthens its 20-year presence in Africa, leveraging its proven track record in regulated markets to deliver world-class gaming products.

Through its newly licensed local entity, Masterlive Network Limited, Meridianbet has secured full regulatory approval from the Lagos State Lotteries and Gaming Authority (LSLGA), allowing it to operate in both sports betting and online casino verticals under License No: LSLGA/OP/OSB/MB041124.

The official launch of Meridianbet.ng marks a strategic expansion into a market worth over $2 billion, according to the research of Orange Business Intelligence Technology, with over 60 million Nigerians actively participate in betting, contributing to one of the fastest-growing industries on the continent.

Zoran Milosevic, CEO of Meridianbet, commented: “Our expansion into Nigeria marks a significant step in our long-term strategy to deepen our presence in Africa’s most dynamic gaming markets. With a highly engaged player base and strong industry growth, Nigeria presents a major opportunity for our B2B model. We are committed to bringing our cutting-edge technology, AI-powered betting solutions, and localized expertise to drive long-term success for our partners in the region.”

FY 2024 Revenue Growth & Investor Outlook

Golden Matrix Group has provided a preliminary full-year 2024 revenue estimate of $150 million, reflecting the company’s continued growth trajectory. The Group expects to release its audited FY 2024 financial results in the coming days, offering investors a comprehensive performance overview. The Nigerian market represents a strategic opportunity for future revenue expansion, aligning with GMGI’s global strategy to strengthen its presence in high-growth gaming markets.

Key Market Potential & Strategic Expansion

According to the Orange Business Intelligence Technology (ORBIT), Nigeria’s betting industry surpassed $2 billion back in 2020, with projections indicating up to $4.7 billion in annual revenue potential over the next decade. Football remains the primary driver of market growth, with a vast customer base engaging both online and offline. Meridianbet’s B2B model will provide advanced technology solutions, gaming content, and platform services to local operators, offering a scalable and highly adaptable system tailored to the Nigerian market.

A Strategic Milestone in Meridianbet’s African Growth

With operations in 18 markets across Europe, Africa, and Latin America, Meridianbet has built a reputation as a leading technology provider and betting operator. The company’s expansion into Nigeria follows its long-standing success in established African markets, where it has been a dominant player for over two decades.

The soft launch of Meridianbet.ng is already delivering positive early results, with strong partner satisfaction and excellent customer feedback.

AI-Powered Innovation & Market Expansion

As part of this rollout, Meridianbet is introducing its proprietary AI Sports Betting Recommender and AI Casino Recommender, delivering personalized betting experiences based on real-time data, player behavior, and predictive analytics. These innovations, already proving successful in multiple markets, will enhance customer engagement, retention, and overall user satisfaction in Nigeria’s rapidly evolving gaming landscape.

The post Meridianbet Expands B2B Operations into Nigeria, Entering a Regulated $2 Billion Betting Market appeared first on European Gaming Industry News.

Continue Reading

Latest News

Week 11/2025 slot games releases

Published

on

Reading Time: 5 minutes

 

Here are this weeks latest slots releases compiled by European Gaming

PG Soft has launched its swashbuckling new 3-reel, 3-row video slot, Mr Treasure’s Fortune. PG Soft’s perilous high-seas expedition blends the nostalgia of classic arcade machines with modern gameplay as players search for the legendary Black Fang Pirates’ hidden fortune.

 

ELA Games presents its newest development, Noble Crown. This title, with its high-quality graphics, enticing animations and contribution to a balanced portfolio, is a testament to the studio’s design and development philosophy. This 5×3 slot includes iconic symbols commonly seen in classic pub games, such as crowns, diamonds and lucky sevens.

Evoplay has launched Emerald Brewer, a festive slot that captures the spirit of St. Patrick’s Day with vibrant visuals, rewarding features, and a taste of Irish luck. Played on a 5×4 reel layout, the game introduces Wild symbols, which substitute for all regular symbols except Green Pot, Coin, and Bonus symbols.

Swintt, is helping players satisfy their cravings for sugar, spice and all things nice in Candyman – a sweet new Premium release where tumbling reels and multiplier free spins pave the way to candy-coated wins of up to 5,000x. Played out across an expanded 6×5 reel matrix, Candyman does away with conventional lines in favour of a scatter mechanic were collecting eight or more matching symbols guarantees a prize regardless of where they land, with new icons falling from above to potentially create further wins.

 
Make Slots Great Again! Nolimit City breaks the norm once more in its latest release Home of the Brave. A slot that isn’t afraid to take a jab! No agendas here, just a whole lot of chaotic fun, spicy mechanics and unpredictable gameplay. Unlike typical slots, which are composed of a couple of rows and reels, Home of the Brave includes a Conveyor Belt positioned above the top row and 2 Hot Sauce Reels on either side of the reel area.

 
Thunderkick has released The Golden Pot & Pints, the latest introduction to its diverse festive-themed portfolio centred around the iconic Irish holiday, St. Patrick’s Day. Set in an Irish tavern, four lucky leprechauns reside on the reels of this 7×7 cluster pays slot, accompanied by tankards, top hats, and shamrocks.

 
Amusnet has unveiled the latest addition to its Live Casino portfolio, Extra Crown Deluxe Live. The company’s first-ever live slot game seamlessly blends tradition and innovation into an exciting mix of standard slot games and live-streamed action available 24/7.

 

Million Games is thrilled to announce the launch of Vault Rush, the latest high-volatility online slot developed in collaboration with YUGO Workshop under the Million Stars partner program. This 5×3 reel slot pays homage to the golden era of classic slots, featuring familiar symbols like 7s, Bars, bells, and fruits.

Play’n GO introduces Trinity Impact, a vibrant new slot that combines adventure, magic, and teamwork in a quest to save the mystical realm of Lumina. Immerse yourself in the enchanting world of Trinity Impact, where players join three friends on a heroic journey to protect Lumina, a land of magical wonders and ancient Crystal relics.

Push Gaming has launched the sequel to its 2024 Arctic-themed hit with the release of Big Bite Push Ways. The title will debut the provider’s new mechanic, Push Ways. This mechanic features nudging Hot Zones, which splits any symbol within the overlay into two. This increases the number of available ways to 262,144 and drives engagement.

Amusnet has released a new game for those who enjoy classic slot games with a dice twist. The latest addition to the company’s Online Casino, 100 Golden Coins Dice Edition, comes to life in March to provide a fun gaming experience to all dice lovers. This 5-reel, 100-fixed-payline game combines the classic slot game and dice symbols in entertaining gameplay.

Players can expect a fresh and juicy take on the classic slot experience in the latest title from ICONIC21. Iconic Fruits: Hold and Win sees classic appeal meet modern excitement across a three-by-three gameboard with five paylines active. A feeling of nostalgia will be felt as the reels spin and Fruit and Coin symbols land – this includes Cherries, Lemons, Pineapples, Strawberries and Watermelons.

Blueprint Gaming™ has upped the ante in its latest instalment to the iconic Cash Strike™ series. With the eye-catching win boost feature offering electric collect wins boosted by multipliers, Cash Strike Win Boost increases the player’s chances of returns up to a striking 50,000x. A familiar feast of classic fruit symbols adorns the 3×3, 125 ways to win slot alongside an array of blazing golden coins, heightening the excitement with enlarged opportunities for wins during base play.

Playson, the renowned digital entertainment supplier, is taking casino gameplay into an electric new dimension in its latest release, Charge the Clovers: Hit the Bonus™, as bonus play leads with unique Super Charge and Multi features. Golden clovers, making a welcome return to the 3×3 grid, take the form of bonus symbols alongside boost icons, featuring swirling blue tornados which radiate vibrant energy and boost the chance of eye-catching payouts for players.

Every fisherman has a story to tell. Booming Games brings these stories to life with the brand-new Fish Tales games series! The first game tells a story of a mythical bass, so large it can fit the entire reel! See if this is just a myth or indeed, there is such a creature roaming the deep and reel yourself in some monster wins! Fish Tales Monster Bass is a 5×3, 20-line slot with a boatload of features. Start to net wins with the Fishin’ Time cash collection.

The post Week 11/2025 slot games releases appeared first on European Gaming Industry News.

Continue Reading

Latest News

ELA Games Enters the Danish Market Through New Strategic Collaboration With RoyalCasino

Published

on

Reading Time: < 1 minute

 

ELA Games, a supplier of innovative games in the iGaming industry, has partnered with RoyalCasino to enter the Danish market.

Royal Casino is Denmark’s only land-based and online casino with over 33 years of experience in the gambling industry. The Danish RoyalCasino Group operates the land-based casino in their top-rated Hotel Royal, offering Danish players an elevated gaming experience.

ELA Games’ collaboration with the prestigious Danish brand marks a significant milestone for the development studio, as they are entering the Danish market. As a result, ELA Games’ innovative content, such as hallmark titles like Cash of Gods, It’s Shark Time and Lucky Dwarfs, will be hosted on the RoyalCasino.dk platform.

David Fall, ELA Games’ Business Development Manager, commented on the partnership, “RoyalCasino is an illustrious figure in the Danish gaming scene, and we’re excited to partner with them to provide our content on their platform. RoyalCasino.dk, despite its pedigree, is a rapidly growing brand. With the various promotions prepared in tandem with this announcement, ELA Games looks forward to expanding in Denmark.”

Jonas Madsen, RoyalCasino’s Director of Retention Marketing, added, “We’re very excited about the addition of ELA Games to our portfolio of games at RoyalCasino.dk. ELA Games is an up-and-coming game provider who, in just a few years, has managed to create captivating games with quality graphics, and we’re confident that their content will cater to the preferences of our growing database of players.”

The post ELA Games Enters the Danish Market Through New Strategic Collaboration With RoyalCasino appeared first on European Gaming Industry News.

Continue Reading

Trending

EEGaming.org is part of HIPTHER, parent brand of various prominent news outlets and international conferences. These platforms and events span a wide range of industries, including Entertainment, Technology, Gaming and Gambling, Blockchain, Artificial Intelligence, Fintech, Quantum Technology, Legal Cannabis, Health and Lifestyle, VR/AR, eSports, and several others. This indicates that EEGaming.org is part of a larger network that focuses on a diverse array of sectors, particularly those related to cutting-edge technology and modern lifestyle trends.

Contact us: [email protected]

Editorial / PR Submissions: [email protected]

Copyright © 2015 - 2025 HIPTHER. All Rights Reserved. Registered in Romania under Proshirt SRL, Company number: 2134306, EU VAT ID: RO21343605. Office address: Blvd. 1 Decembrie 1918 nr.5, Targu Mures, Romania

We are constantly showing banners about important news regarding events and product launches. Please turn AdBlock off in order to see these areas.