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Affiliate Success: Interview with Matt Stephens, founder at Slots-Guide.eu

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You know what the best part of conducting these interview is? Hearing all these inspirational stories of online gambling affiliates that lead the way of entrepreneurship worldwide and the next generation of the industry which makes it a better place and environment for us all. One of them built a humour website back in the 90’s which was on a free host and had 2 million unique visitors before the free host closed it down. Matt has certainly got talent for entrepreneurship and now runs a family business with his brother Dom. These guys have put together Slots-Guide.eu and work hard to become the next super-affiliate. If this interview doesn’t inspire you to venture into this great industry, nothing else will 🙂

  • Name: Matt Stephens
  • Age: 41
  • Hometown: Bradford, England
  • Living in: The Netherlands
  • Favorite Food: Pizza & Indian Curry
  • Must Read Book: Douglas Adams – The Hitchhikers Guide To The Galaxy

EEG: Tell us a bit about yourself, we want to know who Matt really is, the main person behind Slots-Guide.eu. Where were you born? What was the key idea of developing this great review website for top online casino games and reviews?

Matt: Hi there, thanks for the interview and thanks for recognizing Slots Guide and all the hard work we have put in to it!
I was born in England but have spent most of my life in the Netherlands aside from a few years at university studying economics back in England. I am an ICT professional by trade, though at some point in the distant future it would be nice to quit the day job and work on the website full time.
So how did Slots Guide come about? Well I have built a few websites in the past: a fantasy football website which was really successful with the couple of hundred players that joined. I also built a humour website back in the 90’s which was on a free host and had 2 million unique visitors before the free host closed it down as it was taxing their servers too much! I have also done a bit of journalism as a hobby and been published in a few magazines, websites and newspapers.
So with all my experience and with gaming and slot machines being a long time hobby of both myself and my brother, it seemed a natural move to start an online gaming website together. We were pretty disgusted at the amount of poor quality and often downright dangerous review and so called advice sites out there that we knew there was – and still is – room for more honest sites.

EEG: As we understand it is a family business, where your brother Dom is in charge of Social Media, research and development. How are you guys getting along? Must be great to have your main partner your brother.

Matt: It is very good working together for the most part. Obviously there’s brotherly rivalry and annoyances from time to time but that often works in our favour that we can have a good argument and then come up with great ideas and solutions. If you are working by yourself or with a business partner you might not always push yourselves and each other as hard as we do!
We also have a big advantage in that we both have very good full time jobs. We are both international civil servants and so we don’t need Slots Guide to earn any income at all. This means we can be ruthless with gaming sites and providers we disapprove of whilst giving our readers the absolute best advice possible. I think readers really appreciate honesty.

EEG: Since there are thousands of casino game review websites out there, where do you think Slots-Guide.eu stands now?

Matt: Slots Guide is going to grow slower than we would ideally like because of our full time jobs and our other life commitments. And we want to provide quality information rather than writing trash or copying text from other websites. So we can’t churn out a dozen pages per day. But again the feedback we have gotten has shown that the visitors like the way we are working. They can tell the site has been written with love and care. And I think this is the reason we have come so far in such a short time.
We are not one of the big couple of dozen websites yet, but we already have a loyal following and we are growing every single week!

EEG: What are the strong points of Slots-Guide.eu and what makes it stand out from the niche websites?

Matt: It’s definitely our honesty, our research and in particular our stance on problem gambling. We really feel that EVERY affiliate portal should have problem gambling information readily available. We know a lot of gambling addicts and have seen at close quarters the destruction it causes. It is very close to our heart and we don’t feel the industry or even the governments as a whole is doing nearly enough to combat it.
We are working on a major project to help with problem gambling and while it is going to easily take a year or so to complete and require a lot of cooperation from the casinos, it is very important and is going to help a lot of people if we can pull it off.

EEG: What were the bumps on your road when you got started and how did you overcome them?

Matt: There are small bumps every week. Learning about SEO, redesigning and reorganizing the website, learning about wordpress, you name it! The site will never be complete and I’ll never be 100% happy with it. But that’s what it is all about if you want to be a success.
The biggest single bump though is what I like to call “Forumgate” which was where the forum we tried to start got spammed by a couple of thousand bot accounts in a single weekend. Somebody found a flaw in the forum software and used our site as part of a link network. After trying to fix it we decided to remove the entire forum and have been playing clean up ever since!

EEG: You have an interesting Casino Awards and Casino ratings page which is quite spread across the industry, however, yours seems to be on the right track. How does your extreme focus on knowledge sharing on casino come about? Was it something on your mind when you started or was it something you acquired on the go?

Matt: A bit of both. The focus before starting the website was to give the best advice possible and to point readers away from all the dangers. Quite honestly I would be happy if all forms of gambling were completely banned everywhere in the world. But of course things don’t work like that so if people want to play then we have to help them play where they will be safe. So we knew a lot and did a lot of research before starting the website and will continue to seek out all the information we can. This week for instance we have published a lot of return to player statistics for slots. We aim to soon have the biggest RTP database out there so people can give themselves the best possible chance against the casino! If any slot providers are reading this and we haven’t gotten round to you yet, please get in touch!

EEG: We have browsed your website and found some high quality content. Are you writing it by yourself or you have a team of people writing the reviews? How many reviews are there on your website?

Matt: 99% of it is my writing. Dom has written a few things and we have a friend who is a gambling addict who has kindly helped us a bit as well. Having said that we are very open to bringing new writers on board. We are actively seeking partners, writers who share the same philosophy as us and who have the talents to write good, solid and honest content and who want to really be a part of making Slots Guide something truly special.
At the moment there must be well over two hundred reviews on the site and well over a hundred articles.

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EEG: How do you keep the content fresh and devoid of clutter when a lot of fluff and nonsense appear on the Internet on a daily basis?

Matt: I don’t really know any other way to write. I only write stuff that I would want to read myself. The slot reviews for instance, I’ve seen thousands of generic reviews either copy and pasted from the provider or just describing the slot based on half a dozen spins or from the pay table. That doesn’t help anyone. If I write a slot review I will try to actually tell people how the slots play, if it is a slot for the casual player or for the more dedicated player with a larger bankroll.

EEG: We are sure that you receive daily messages from Affiliate Managers showcasing their products. You of course select them by the brands they work with; but what are your thoughts on how Affiliate Manager-Affiliate relationships should be built?

Matt: Yes this is a very difficult part of the job. We get loads of Affiliate requests, at the moment we have about 20 in the queue waiting to be added. We don’t just add them on the fly, we have to thoroughly check the brands out before they can be accepted.
As for the relationships, well it isn’t that difficult really or at least it shouldn’t be. Be nice, be honest, be friendly. Don’t be pushy or impatient. Skype is a brilliant tool for building up a good relationship.

EEG: How do you see the future of the gaming industry? For instance, will it become a truly global phenomenon in the near future?

Matt: I think it may well explode in the next few years. There is so much money involved and eventually even the strictest governments will cave in to the pressure and the dollar signs. If one ruling party is blocking legislation then a change in government a few years later gives the industry a fresh chance.
Take a look at the USA, there was a major shift from 2006 onwards with the UIGEA but now you have “politicians” like Donald Trump who will turn things on their head in the unlikely event he gets elected as president. At some point the laws will change and in fact things are already changing in a number of states.
But that’s not why it will explode. Technology is the game changer, the slot machines are getting better and better, there are virtual casinos, virtual poker tournaments (using Oculous Rift and the like) and there are gambling and poker programs on television all the time. It is becoming mass entertainment and while it is very exciting it is also quite scary. The times are changing, the video game industry is bigger than Hollywood now, mobile gaming isn’t far behind and on demand television is gunning for network and cable television. Technology is running rampant and online gambling is going to play a big part in the future.

EEG: Can you name one change that you want to see in the casino affiliate ecosystem?

Matt: I would like to see more honesty across the board, both from the operators and from the affiliates themselves. Greater player protection and greater affiliate protection as well. But we do all need to work together for that to happen and there is no one major central regulatory body governing all of it. How do you regulate something as massive and diverse as the global internet gaming industry? I wish I had the answer to that.

EEG: What advise you would like to offer to the new affiliates who are looking to venture into this great industry?

Matt: I think the best single piece of advice I can give is to assume you are not going to earn a penny for the first two years of running your website. If you forget about income and simply aim to provide unique, interesting and useful information then you stand a chance of survival and success. If you are only out to earn a quick few bucks then think twice as that will show. The days when spam sites could attract lots of clicks without offering anything tangible and without much hard work are a thing of the distant past.

EEG: Now, who is your favourite celebrity?

Matt: Now there’s a question. Phil Parkinson is probably too low profile to be considered a celebrity… Right now I’d probably have to say Jamie Vardy as he is flavor of the month in the media. Down to earth lad who worked his way from part time football to top of the Premier league through grit, determination and hard work.
If Vardy isn’t really classed as a celebrity then I’d have to go with Stephen Hawking. Legend!

EEG: If you would just open your Youtube search bar, what would you search for?

Matt: Dragons Den UK or Mock The Week. I get to catch up on these when the Mrs is out!

EEG: Back to work. Do you attend any igaming conferences? If so, which one is your favourite and what is your most fun experience?

Matt: I’ve not attended one yet as Slots Guide is only just about to approach its first birthday. Maybe Amsterdam in 2016 will be my first as its close by.

EEG: How do you rate the chances of Eastern Europe becoming potential gaming hotpot of the future? Where do you think the region must improve upon?

Matt: I am going to pass this section over to Dom to answer.

Dom: Given the number of very good affiliate managers we are seeing from Eastern European countries, and the number of eastern Europeans already employed in the Live Casino platforms of many online casinos, I think the start has already been made. I can see major operators shifting their base from countries like Israel to Eastern Europe in the short to mid-term as the environment is certainly there, good infrastructure, well trained ICT staff, good English speakers, and a great work ethic are a just a few of the many factors the “big boys” will also already be noticing. Add to this the great work companies like eegaming.org are doing to further develop the industry in the region, and the hotspot will certainly be here sooner rather than later.

In terms of improvement, the region as a whole needs to promote itself more, both as a place of well trained individuals and as an area with a very solid Internet platform and infrastructure. India became very well known for its IT professionals, and many companies moved their business there in the 90’s, taking advantage of the infrastructure to set up their call centers and other key assets. Taking a lesson from how India did things would be a good start in getting a chunk of the boom. Also, eegaming.org needs to stick around for a long time as the promotional work you are doing for the region is a great step in the right direction.

EEG: Alright, here comes the fun part….favourite food, where would you like to travel in Eastern Europe, some part of the region maybe that you haven’t visited yet and favourite destination around the world.

Dom: As Matt has mentioned I too am an international civil servant, and I do travel a lot (120+ days per year) for my day job, and have visited a number of countries in Eastern Europe over the last 10-12 years. I have spent many months in Russia, and in Serbia, and a good number of weeks in Czech and Slovakia, with my favourite being Serbia. Belgrade is a great city, but by far the most time I have spent there has been in Krusevac, and this is one of my favourite places in Eastern Europe.
Across Eastern Europe the food is fantastic, with meat and vegetables tasting like they should do, not the mass produced and force bred food stuffs that we are forced to buy in Western Europe. A particular favourite food of mine has to be Kaymak (the Serbian type), which is magnificent but bad for the waist line.
Favourite destination in the world has to be San Diego, a great city with a great year round warm (16-25c) climate, but Reims in France comes a very close second together with Krusevac. Of course I have to mention Las Vegas as well, a stunning place, and one that I would have to say everyone should visit once in their life, gamblers and non-gamblers alike!

EEG: Where you wouldn’t want to travel in Eastern Europe?

Dom: There are very few places I wouldn’t want to visit at least once, but some parts of Moscow and Bratislava are a little bit tricky if you don’t speak the language, but the same has to be said for just about anywhere in the world. I still like the idea of spending a Russian winter in a rural village in a traditional wooden house.

EEG: What is your opinion about EEG (Eastern European Gaming – eegaming.org)?

Matt: I think you are doing a great job. Your website and magazine certainly stands out against the crowd. You are offering unique and interesting insights into the affiliate world and the interviews are inspirational. I would much rather see good researched articles like you are providing rather than just trying the hard sell for whoever offers the best deal. Keep up the good work and I hope that as you grow, you become stronger and maybe as a collective the EEG can do some good!

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Kiosk Manufacturer Says Long-Term Hardware Strategy with ASUS Softened Impact of Chip Shortages and Tariff Volatility

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KT Group today revealed how a long-term decision to standardise its kiosk computing platform on ASUS Industrial Solutions helped the company avoid the worst effects of global manufacturing instability over the past several years.

As supply chains across the world struggled with chipset shortages, fluctuating tariffs, and unpredictable component lifecycles, KT Group says its 15-year partnership with ASUS provided rare continuity in a volatile market – enabling the company to maintain production, stabilize costs, and support global betting operators without disruption.

Planning for Stability Before Instability Hit

KT Group first selected ASUS as its computing partner when it expanded into retail betting kiosks in 2012. What began as an engineering-led decision quickly evolved into a strategic advantage.

“Looking back, standardising our platform on ASUS started as a technical choice, but quickly became a business resilience decision,” said Kenneth Larsen, CEO at KT Group. “When the rest of the industry was scrambling for components, we were able to stay consistent, predictable, and ahead of demand.”

During the height of global shortages, KT Group maintained uninterrupted production of its Whizz Betting Kiosks, now deployed across major operators worldwide.

According to KT Group, the long-term benefits weren’t only operational. The company reports measurable improvements after standardising on ASUS, including reduced failure rates, fewer thermal-related issues, and lower total cost of ownership for operators. “Our stability has given us supply confidence at a time when many businesses have none.”

Why the ASUS Partnership Made a Difference

KT Group attributes its stability during volatile periods to several key factors embedded in ASUS’ industrial offering:

  • Long-term product availability that prevented forced redesigns when other vendors faced abrupt EOL cycles
  • Global manufacturing scale that provided insulation against chipset scarcity
  • Predictable procurement pricing, helping KT Group absorb global tariff swings
  • Consistent BIOS and component stability, allowing multiple kiosk models to run on a unified computing platform
  • Worldwide support and RMA coverage, reducing downtime for operators across regions

Larsen explains: “These factors enabled us to keep delivering new kiosks and servicing existing deployments, while competitors faced delays lasting months.”

Building on a Foundation of Continuity

KT Group says its partnership with ASUS will remain a central part of its roadmap as the company expands its kiosk footprint across Europe, Africa, the US, and Asia.

“The past few years proved how vital long-term thinking is,” said Larsen. “ASUS has become a strategic partner, not just a supplier – and that stability has directly supported our ability to scale.”

The post Kiosk Manufacturer Says Long-Term Hardware Strategy with ASUS Softened Impact of Chip Shortages and Tariff Volatility appeared first on European Gaming Industry News.

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Hyperlocal vs. Global: Is the Future of iGaming in Deep-Market Strategy?

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Itai Zak, Executive Director of iGaming at Digicode and former CEO of SBTech, the tier-one sportsbook and technology provider acquired by DraftKings in 2019, also serves as CEO of Gemstone Interactive, a boutique solutions partner for iGaming operators. A veteran executive and long-time advocate of player-first innovation, he offers a sharp look into the future of iGaming. With a history of guiding major brands through expansion and transformation, Zak is not someone who follows trends for the sake of activity. In his view, the real battleground for long-term growth is not how many markets an operator enters but how deeply they engage in the ones they already serve. His question to operators is direct and strategic: Where are you truly winning, and why?

Let’s explore the deep-market strategy powering sustainable growth, blending financial realism, adaptive tech, and real-time personalization into a focused vision that favors precision over presence.

Why Global-First Is Losing Ground

Just a few years ago, a successful operator was often defined by their geographic footprint. Launching in multiple regions created the illusion of momentum. But today, market saturation, regulatory fragmentation, and rising player expectations are exposing the limitations of this model.

Itai Zak explains that, “Europe was once a centralized opportunity. Today, it’s ten different countries with ten different frameworks.” From a compliance and cost perspective, this has created operational bottlenecks. Each jurisdiction now requires bespoke workflows, regulatory reporting, responsible gaming oversight, and even tailored user experiences.

Worse, players have evolved. A “universal” interface or product no longer works across markets. In emerging territories such as Brazil and India, success depends heavily on how well an operator adapts to cultural preferences, local payment systems, and region-specific content.

The Rise of Deep-Market Strategy

What we’re witnessing is a strategic shift from volume-based growth to depth-based dominance. There are 4 main drivers behind this pivot:

1. Fragmented Regulation Requires Granular Commitment

The days of a single gaming license acting as a passport are over. Today, compliance is not just about legality; it’s about infrastructure. Operators must build and maintain localized compliance engines to keep up with rapidly evolving standards. “What works in Sweden will likely fail in the Netherlands. Operators need dedicated regulatory teams per region.”

2. Player Experience Is Hyperlocal by Default

Consumer expectations are shaped by local context. Nordic players prefer richer desktop UIs and immersive casino features. In contrast, Indian players expect mobile-first simplicity and local payment flows like UPI. LATAM regions are seeing explosive growth, but only for operators who integrate payment rails like PIX and deliver Spanish/Portuguese-tailored content.

Uniformity no longer means scalability; it means irrelevance.

3. Efficiency Beats Vanity Expansion

There’s a growing recognition that it’s better to be exceptional in one market than average in many. Deep-market strategy prioritizes:

  • Higher Lifetime Value (LTV)

  • Increased retention

  • Lower Customer Acquisition Cost (CAC)

  • Improved regulatory predictability

4. Retention Is the New Growth Lever

Global growth might bring short-term user acquisition, but retention requires local trust, familiarity, and relevance. The deeper your market understanding, the more likely you are to convert players into loyal customers.

Is Global Expansion Dead?

Not quite. What’s emerging is a hybrid model – global infrastructure combined with hyperlocal execution.

Basically, this dual-layered approach is “a shared chassis with localized controls.” Operators need scalable back-end platforms – compliance engines, CRM systems, bonus engines, but allow for front-end freedom. Local marketing, payment, and content teams execute based on what actually works on the ground.

In practice, this means:

  • Platform consistency at the core (RGS, risk, KYC, CRM)

  • Market-specific UX/UI, payment flows, and offers

  • Country-level dashboards to monitor local KPIs

  • Flexible brand architecture to launch sub-brands per market

Knowing When to Deepen vs. Expand

There is a straightforward framework to determine whether it’s time to grow outward or dig deeper:

Expand if:

  • You’ve fully optimized LTV in your current markets

  • Your infrastructure can absorb additional regulatory complexity

  • You have access to local partners or brands in the new region

Deepen if:

  • Your retention or conversion metrics are below industry benchmarks

  • There’s untapped potential in localized features or payment integrations

  • Local competitors are outperforming despite a smaller reach

This lens helps operators avoid reactive expansion and instead invest where sustainable growth is most likely.

The Digicode Approach: Local Autonomy, Central Control

At Digicode, we’ve seen this shift firsthand. The operator clients are no longer asking for “just another multilingual skin.” They’re asking for:

  • Modular platforms that can launch and manage multiple brands with independent rulesets

  • Configurable compliance per market

  • Local bonus engines that adapt to regulatory constraints

  • Player lifecycle tools tuned for cultural buying behavior

What powers this? Our ability to separate back-end scalability from front-end customization, giving operators speed, control, and precision as they go deeper into high-performing markets.

Final Thought: Strategy Is Local

The market is maturing. The future of iGaming isn’t about being everywhere, but being someone to someone in specific markets. The brands that win long-term will be those that go deeper than their competitors are willing to, speak to players with cultural fluency, and build infrastructure that adapts intelligently.

Itai Zak put it simply: “Don’t ask how many countries you’re in. Ask where you’re winning and why.”

If local precision is your next competitive edge, Digicode’s experts can help you deliver it without losing control of the big picture.

The post Hyperlocal vs. Global: Is the Future of iGaming in Deep-Market Strategy? appeared first on European Gaming Industry News.

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Inside Black Cow’s Decision To Go All In On Multiplayer

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Black Cow Technology Founder and CEO, Max Francis, on why the company has shifted focus from software development to game development, and why he believes multiplayer is the future of online gambling entertainment

 

Black Cow has just announced its transition into a multiplayer content provider. What made you refocus the business in such a way?

We truly believe that multiplayer is the future of online gambling entertainment, and with our own technology capable of building next-gen multiplayer experiences, we wanted to transition into a content-led business and release some innovative games of our own. Our Multiplayer RGS is especially powerful, allowing operators and suppliers to bring multiplayer gameplay to any game format, even including non-gambling events. Black Cow’s robust, reliable and highly flexible technology is already used by some of the biggest organisations in the industry, including the likes of DraftKings and Light & Wonder. The shift into creating our own multiplayer content enables us to build on our successful Remote Game Server (RGS) and Jackpot Server technology to create first-of-its kind games offering unique player experiences via our Multiplayer RGS platform.

Tell us more about your Multiplayer RGS and its capabilities. What sets it apart from similar solutions in the market?

Our Multiplayer RGS has been several years in the making and is already live with Light & Wonder. Our Multiplayer RGS can be used to create multiplayer experiences across anything from slots and table games to crash, plinko, lottery, live dealer and bingo. Games can be player-cooperative or player versus player. The system’s capabilities are really only limited by the imagination of the people using it, and that’s why we’re so excited to be moving into the realm of game development so that we can push its limits to disrupt online casino lobbies with Black Cow content.

Taking a business in a new direction is a significant undertaking, not without its risks. How have you approached this transition?

It was clear to me that we had the technology to create multiplayer content, but not necessarily the experience to date, and that’s why we’ve been making strategic hires. This year we have promoted Paul Jefferson to the role of Chief Technical Officer and we have welcomed two more big-hitters to the business – Ernie Lafky as Chief Product Officer and Shelley Hannah as Chief Operations Officer. Ernie is taking the lead when it comes to what our games will look like and how we combine key elements like multiplayer, gamification and social interaction. Shelley is managing the operational aspects of our transition to a hosted product-first model. In terms of mitigating the risk, it comes down to the deep rooted confidence we have in our technology and our fantastic team, plus our belief that players are seeking social multiplayer entertainment.

Why do you have such a firm belief that multiplayer content is the future? And to what extent will it dominate online casino game lobbies?

It’s not the future, it’s the now. You just have to look at the experiences offered by other online entertainment options to see that they are becoming increasingly multiplayer and social. From dating to streaming, social media to mobile gaming, consumers want to engage with products and experiences that can be enjoyed with others. But online casino and sports betting sit at odds with this as they have been, and remain, mostly solitary experiences. We have started to see a bit of a shift away from this, first with live casino and then the rise of the crash game format. But this is just the start of what multiplayer online gambling entertainment can look like, and at Black Cow we have the vision, people and technology to really spearhead the multiplayer movement and be a true leader in the space.

As for the degree to which multiplayer content will dominate online casino and sportsbook lobbies, I think it has the potential to be significant but there will always be players that want to engage with more traditional games, products and experiences, so it will be down to each operator as to how they promote multiplayer games. Naturally, this approach will differ from brand to brand based on their specific player-base.

What can we expect from Black Cow now that your transition into a multiplayer game developer is well underway?

Paul, Ernie, Shelley and the team are working hard on our initial product roadmap, including the first run of games that will leave our production line. This is a really exciting moment for me and the whole team, as it will bring our vision to life and set the blueprint for what our multiplayer games will look like moving forward. It goes without saying that our multiplayer games will embody the core values we have built Black Cow on – reliability, flexibility and robustness. This is a big change for Black Cow, and change does bring challenges. But we are all aligned and excited by the new direction. Success is never guaranteed, but we are walking into the next chapter of the Black Cow story confident that it will be our best yet.

The post Inside Black Cow’s Decision To Go All In On Multiplayer appeared first on European Gaming Industry News.

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