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Handling Player Disputes with Non-Licensed Operators: Online Poker Case Study
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At brick and mortar casinos, poker players can get into all kinds of disputes ranging from the wrong amount of rake taken from a poker pot to someone breaking the rules at the table. The procedure for solving the dispute goes as follows: The floor is called to evaluate the situation and then a final decision.
It’s easy to notice most cases of a player breaking the rules when you have security cameras all over the place. At online poker tables, the situation is different though. You can’t see what the players are doing at their computer while playing cards. Recently, cases like using various tournament hand charts or real-time assistance software during gameplay have been discussed widely in the poker community. While it’s almost impossible to completely prevent those, handling player disputes should be relatively straightforward in case someone is found cheating. You ban the cheater and reimburse lost money to players who have played at the same tables with them.
What if you’re playing on a non-licensed poker room instead? The case gets much more complicated right away. While every operator has interest in protecting their players from cheating at the tables, having any kind of guarantee of that is nearly impossible. Worse yet, if affiliates are working with non-licensed operators as well, they might get into a tough spot if their players lose their money in against colluders or users of RTA software.
In this article, team members of Beastsofpoker.com discuss various aspects of solving player disputes as an affiliate and what kind of safety measures you should have with non-licensed poker operators. Let’s start with monitoring the games:
Monitoring the games for potential risks
The most common cases of fraudulent activity at the online poker felts are collusion and use of prohibited software. The third significant risk is the counter-party risk on unlicensed poker clubs. Depending the rules of the poker room, players might be able to use software like trackers during gameplay but any software that directly assists you in the decision-making is strictly out of question.
Collusion
Detecting collusion is much easier than detecting real-time assistance software usage, especially if the colluders do not use sophisticated strategies to hide what they’re doing. By monitoring a cash game or tournament table for 10-20 minutes, you can usually notice if something doesn’t add up with players’ actions.
Forbidden software
There’s not much you can do as an affiliate for detecting forbidden software unless you happen to play the games regularly and notice weird patterns by yourself. RTA users might try to play on licensed poker sites as well, so this risk is present no matter where you choose to play online poker. The only practical way to prevent your players from getting abused is to make sure the gambling operator has a security team to monitor the games for these cases.
Before you choose to promote a certain brand or an online poker club, it’s recommended to do a bit of research. Browsing through a few internet forums is not enough in this case. You should reach out to players and other affiliates on how it’s like to work with this brand, and if possible, meet the people behind the brand in person. Even after everything seems to click on paper, you might have to give your players a guarantee on their deposits, which can obviously be a big risk. Still, you don’t want to end up in a situation where a player has a dispute and nobody is able to reimburse them or handle the complaint properly.
Leveraging industry relationships to solve disputes
We’ve countered several cases where players have been unable to claim their winnings from a poker room. On licensed poker sites, the cases are usually about the player breaking some of the site’s T&Cs, which results in their winnings being frozen or the operator being shut down due to running out of cash.
While there’s counter-party risk in every business, with non-licensed operators the players will have a hard time to get reimbursed in case the operator runs out of money or refuses to pay a player if they conclude some T&C s have been broken, since there’s no regulatory body to handle the disputes. This leaves affiliates with just one option with player disputes: Negotiating with the operator.
From player’s point of view, having their account opened under an affiliate brings added safety. If something goes wrong with the gambling operator and the player feels like he is out of luck, the affiliate can try negotiating with the operator to get things sorted out. Again, there are no guarantees that the negotiations end up with a satisfying result for all parties involved. Yet, it’s definitely worth a try.
Final words
In general, preventive measures are easier to set in place than and preferrable to handling player disputes & trying to fix damage that has already occurred. As an affiliate, you should be prepared to help your players with any disputes, whether they were abused by other players breaking the rules or an operator confiscating their winnings. Lastly, it’s never a bad idea to keep up-to-date with the latest dispute resolutions procedures by following industry news.
Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Handling Player Disputes with Non-Licensed Operators: Online Poker Case Study
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Government of Tamil Nadu’s Chennai Esports Global Championship (CEGC) Announces International Counter-Strike 2 and National BGMI Tournaments
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Chennai, India – October 2025: Sports Development Authority of Tamil Nadu’s flagship esports initiative, the Chennai Esports Global Championship (CEGC), has announced two major tournaments featuring Counter-Strike 2 (CS2) and Battlegrounds Mobile India (BGMI) in collaboration with Skyesports. Both will take place at the Jawaharlal Nehru Indoor Stadium this November, marking one of the most ambitious esports celebrations ever hosted in India.
The CEGC – Counter-Strike 2 will be held from November 7 to G, bringing together top teams from India, Southeast Asia, and Europe to compete for a USD 50,000 prize pool. This prestigious tournament will be part of the Valve Regional Standings, making it one of the key events to watch and positioning Chennai as a rising destination for global esports. Registrations are open across all three regions, with the top two teams from each qualifier advancing to the Chennai Playoffs.
The CEGC – BGMI tournament will follow from November 14 to 16, featuring India’s leading mobile esports teams competing for national glory and share of the INR 50,00,000 prize pool. Details about the tournament format, prize pool, and invited teams will be revealed soon.
The Opening Ceremony on November 7 will bring together global stakeholders, government representatives, and esports leaders to inaugurate the championship. This moment will mark the beginning of a new chapter in India’s esports journey, establishing Chennai as a hub that connects local talent with global opportunity.CEGC isn’t a one-time tournament; it’s the foundation for India’s long-term global esports expansion. It blends community, culture, and competition to build sustainability rather than short-lived spectacle. An official initiative by the Government of Tamil Nadu, envisioned by the Hon’ble Deputy Chief Minister of Tamil Nadu, it represents a historic milestone as the first Indian state government-backed international esports championship.
Dr Atulya Misra IAS, Additional Chief Secretary, Youth Welfare and Sports Development Department, said “Tamil Nadu is proud to pioneer the convergence of technology and sport. Having successfully incorporated esports into the Chief Minister’s Trophy, we are now ready to showcase our state’s prowess on the world stage. This landmark initiative is aligned with the vision of the Hon’ble Deputy Chief Minister, Thiru. Udhayanidhi Stalin, to promote emerging and futuristic sports disciplines and empower the state’s massive youth demographic.”
Meghanatha Reddy IAS, Member Secretary of the Sports Development Authority of Tamil Nadu (SDAT), added, “Tamil Nadu is proud to champion this new era of esports in India. The Chennai Esports Global Championship reffects our vision to make the state a global esports destination while creating opportunities for young players, creators, and professionals. Beyond competition, it will strengthen industries like broadcasting, production, and content creation, generating jobs and fostering growth for our creative economy.”
Shiva Nandy, Founder and CEO of Skyesports, said, “The Chennai Esports Global Championship is more than an event. It is India’s declaration that we are ready to build, host, and sustain a global esports ecosystem rooted in local talent and creativity. With the support of SDAT, we aim to make Chennai a bridge between Indian esports and the global scene, much like how Saudi Arabia’s Esports World Cup became a worldwide hub for the industry.”
By combining competition, culture, and tourism, the CEGC will deliver a festival-like experience that celebrates both gaming and Tamil Nadu’s heritage, while positioning India within the global esports landscape.
According to IMARC Group, the global esports market was valued at USD 2.08 billion in 2024 and is projected to grow to USD 10.06 billion by 2033, at a CAGR of 17.05 percent. The Asia-Pacific region currently leads the industry, accounting for over 30 percent of global market share. Within this, India continues to rise as one of the fastest-growing gaming markets, with over 453 million gamers in 2023, expected to surpass 730 million by 2028.
The post Government of Tamil Nadu’s Chennai Esports Global Championship (CEGC) Announces International Counter-Strike 2 and National BGMI Tournaments appeared first on European Gaming Industry News.
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Today, Team Vitality are proud to announce the contract renewal of South Korean Tekken 8 superstar Jeon “Jeondding” Sang-hyun, who will continue with the organisation through to 2030.
The renewal follows Jeondding’s standout performance at the 2025 Esports World Cup, where he secured an impressive 4th-place finish. This defining moment not only solidified his reputation on the global stage but also reaffirmed his status as one of the most respected and admired competitors in the fighting game community.
“Securing such a long-term commitment in esports is something truly special, and it speaks volumes about the absolute trust we have in Jeondding, both as a player and as a person. His attitude, dedication, and the way he embodies the DNA of Team Vitality make this partnership feel natural and inspiring. We’re thrilled to continue building this journey together and excited to see all the milestones he will achieve with us in the years ahead,” said Danny Engels, Corporate Director of Global Operations at Team Vitality.
The contract renewal reflects Jeondding’s unmatched talent, dedication, and passion for the game as well as Team Vitality’s commitment to nurturing talent and strengthening its footprint in the fighting game scene.
As Jeondding’s legacy continues to grow, fans can look forward to seeing him in action at the upcoming EVO Nice in France, taking place from October 10-12. Competing on home soil always holds special significance, while the ultimate goal is to become the best club in the world, every event in France carries added meaning.
The post Tekken 8 Superstar Jeondding Renews Contact with Team Vitality till 2030 appeared first on European Gaming Industry News.
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