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GamCare Launches Safer Gambling Toolkit
GamCare has launched a new toolkit for financial institutions, gambling businesses and debt advice agencies across the UK to offer further support for customers experiencing gambling-related harms.
The toolkit contains core customer messaging, referral pathway guidelines tailored to each sector, and guidance on training staff to give them the confidence to support customers who are impacted by gambling harms. Together, these resources can help frontline staff in key industries to provide effective, sensitive support to customers and ensure they receive the help they need.
The toolkit is available for free on GamCare’s website via gamcare.org.uk/gambling-related-financial-harm.
Anna Hemmings, CEO at GamCare, says: “People struggling with gambling present in different ways and often opportunities are missed to provide the support they need. Ensuring that frontline staff are equipped to help and refer to appropriate support is a huge step in improving the outcomes these customers experience. This toolkit, with the support of businesses, charities and gambling operators themselves, is vital to putting those pathways in place.”
Dorothy Liviabella, Head of Vulnerable Customer Strategy at Santander, says: “It has been great to be part of this collaboration on a topic as important as gambling-related financial harm. This toolkit will really help across the industry, to improve understanding of the issue and to shape the support available to those who may be impacted.”
Emma Gibbons, Vulnerable Client Manager at PayPlan, says: “It has been a privilege working on this toolkit with GamCare, to help open up important conversations around gambling and debt. This project has allowed us to develop important guidance and communications for the benefit of vulnerable clients and the organisations that support them. Our experience of clients disclosing a gambling addiction as a cause of problem debt has enabled our team to offer policies, procedures and conversational techniques for the toolkit and we look forward to seeing the results of this new initiative and helping to break the stigma when it comes to talking about gambling and debt.”
Frankie Graham, CEO at Betknowmore UK, says: “Gambling-related financial harms have serious consequences for the gambler as well as those with a financial connection to them. The mismanagement of finances can trigger a cluster of problematic issues; from prevention of everyday functions, such as paying bills, to onset of mental health challenges, such as stress and anxiety. We can start to address these harms through cross sector collaboration and sharing our expertise. Betknowmore UK is delighted to support this programme, and recommend the accompanying resources as essential tools in achieving our mutual goal, which is to keep people safe and free from gambling harms.”
Lauren Iannarone, Director of Sustainability at Playtech, says: “The launch of this toolkit signals a significant milestone in our efforts to foster collaboration across sectors to prevent and address gambling related financial harm. The toolkit published today will help ensure that organisations – across the financial services, treatment, gambling and banking industries – deliver timely, consistent advice, support, interactions and signposting to those who need it most.”
Elyn Corfield, Managing Director – Consumer Finance at Lloyds Banking Group, says: “At Lloyds Banking Group we understand the impacts that gambling related harm can have on customers. We are proud to have collaborated with GamCare and other organisations on the creation of this free toolkit which will be available for businesses to develop how they support customers.”
Maxine Pritchard, HSBC UK’s Head of Financial Inclusion and Vulnerability, says: “We know this is a challenging time for many of our customers, with those who are struggling with gambling being particularly vulnerable. We are proud to have collaborated across multiple industries to develop this toolkit which will help ensure we can use it as part of the training we provide our colleagues, as well as building it into our internal procedures. We have already put in place a number of measures to help those affected by gambling, and this toolkit is another positive step to supporting those at risk of financial harm from gambling. We will continue to look at ways in which we can support customers with gambling addictions.”
GamCare launched the Gambling Related Financial Harms Programme in 2019 to bring together the banking, gambling and debt relief sectors to tackle the everyday financial difficulties that can be caused by gambling through the promotion of best practice support, better identification and more effective customer support.
Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: GamCare Launches Safer Gambling Toolkit
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Playtime with Sumo Baby: PopOK Gaming’s Adorable New Slot Unveiled!
PopOK Gaming is thrilled to announce the launch of Sumo Baby, a charming new 3×3 slot game that brings a playful twist to the world of traditional sumo. This delightful slot combines the cuteness of a baby sumo wrestler with exciting features to deliver a rewarding experience for players who enjoy Asian-inspired themes and high winning potential.
Sumo Baby is set on a straightforward 3×3 layout with 5 paylines, making it accessible for both casual players and slot enthusiasts. What makes this game truly unique is the Multiplier Reel beneath the main reels, offering random win multipliers of x2, x5, or x10 on any spin to amplify winnings.
When the Free Spins Feature is activated, players are rewarded with 8 Free Spins, and the excitement doesn’t stop there! During Free Spins, Sumo Baby boosts every spin with additional multipliers, creating a dynamic experience where every spin has the potential for bigger rewards.
To make the game even more appealing, Sumo Baby introduces the Sure Win Bet option, allowing players to secure a guaranteed payout on each spin (excluding Free Spins). With a maximum win potential of 2,500x the bet, this game promises both charm and substantial rewards.
Key Features of Sumo Baby:
- 3×3 Layout with 5 Paylines: Simple and visually captivating.
- Multiplier Reel: Random win multipliers (x2, x5, x10) on any spin.
- Free Spins Feature: 8 Free Spins with additional multipliers for greater win potential.
- Sure Win Bet: Guarantee a win on every spin for those seeking added security.
- Max Win: Up to 2,500x the original bet.
Dive into the ring with Sumo Baby and experience a world of charm, excitement, and rewarding gameplay. Available now on PopOK Gaming platforms!
The post Playtime with Sumo Baby: PopOK Gaming’s Adorable New Slot Unveiled! appeared first on European Gaming Industry News.
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Evoplay launches one of the first-ever tap titles with Tap Craze
Evoplay, the award-winning game development studio, debuts in the tap game vertical with Tap Craze, marking a significant expansion of its portfolio with innovative interactive content for operators.
Designed to offer an engaging and dynamic gameplay experience, Tap Craze introduces players to Capybara Joe, the title’s central character, alongside a suite of features aimed at maximising retention and engagement.
Operators can leverage the unique Happiness Scale mechanic, encouraging players to maintain Joe’s glee to unlock the Wheel of Fortune, offering multipliers of up to 500x.
Tap Craze includes three fixed jackpots, Minor, Major, and Grand, offering significant rewards. It also offers customisable components, including a Costume Gallery for personalisation and a competitive Top 15 Leaderboard to foster engagement.
With a live Information Ticker showcasing the latest wins, Tap Craze is designed to create a sense of community and excitement among audiences.
The introduction of the title with new engaging mechanics highlights Evoplay’s commitment to innovation and reinforces its position as a leading supplier in the iGaming industry.
Ivan Kravchuk, CEO at Evoplay, said: “Tap Craze represents a significant step forward for Evoplay as we continue to diversify our portfolio with cutting-edge interactive content.
“By introducing innovative mechanics and highly interactive features, this game provides operators with a product that both entertains and drives strong retention and performance. We’re excited to offer a unique addition to our portfolio that aligns with our partners’ needs and demands in competitive markets.”
The post Evoplay launches one of the first-ever tap titles with Tap Craze appeared first on European Gaming Industry News.
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Stakelogic Seals the Deal with Light & Wonder Integration
Industry-leading slot and live casino content provider signs a new deal with Light & Wonder, ensuring expanded distribution across key European and US markets
Stakelogic, the in-demand iGaming content provider, has put pen to paper on a deal with industry leading aggregator Light & Wonder that will see its slot and live casino content integrated into Light & Wonder’s content marketplace.
This direct integration will see Stakelogic’s game-changing content offered to leading operators in key regulated markets in Europe and the US. The integration includes hot releases like DRAGON’S DAWN, MANIMALS, AND TIKI TIKI HOLD ‘N’ WIN all making their way to the content marketplace.
In addition, Stakelogic’s range of classic online slots will also be included in the deal. This portfolio combines the nostalgia of old-school fruit machines with the innovation of modern-day slots, providing one of the best classic slot experiences on the market.
Furthermore, Stakelogic’s cutting-edge live casino content will also be available. Speed Baccarat, and the Super Wheel side-bet, the industries’ first game which gives the opportunity to players to progress from slot games to the live casino bonus rounds, are just some of the live casino games being integrated onto Light & Wonder’s content marketplace.
Light & Wonder’s leading online content marketplacehosts over 4,500 games from some of the world’s leading content game studios and its own in-house developed games. Its integration platform is one of the best in the industry, with the company working alongside some of Europe’s and America’s leading online operators.
Neil Tanti, Head of Sales at Stakelogic, said: “Light & Wonder is a market-leading aggregation platform that can provide us unparalleled access to some of our most important strategic markets. Its reputation among providers speaks for itself and we are excited about the opportunities this new agreement presents.”
James Bustin, Business Development Manager, at Light & Wonder, said: “At Light & Wonder, we aim to provide our customers with the most innovative and exciting games available, and to achieve this, we have to work with the best of the best. Stakelogic is firmly established as one of the hottest content providers in the world, and we are proud to add them to our ever-growing content marketplace.”
The post Stakelogic Seals the Deal with Light & Wonder Integration appeared first on European Gaming Industry News.
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