Connect with us

Powered

728x90 banner available here

Latest News

UKGC Issues Stricter Consumer Protection Rules for Lockdown

Published

on

UKGC Issues Stricter Consumer Protection Rules for Lockdown
UKGC Issues Stricter Consumer Protection Rules for LockdownReading Time: 2 minutes

 

The UK Gambling Commission (UKGC) has published more stringent rules for online operators for protecting customers during lock down. The new set of rules come after new evidence has surfaced that show some gamblers maybe at greater risk of harm during lockdown. The new guidelines deal with the need for affordability checks, prevention of reverse withdrawals and restrictions on bonus offers.

The Commission had collected data through the gambling industry and also through YouGov surveys. The data show that during lockdown gambling participation is down overall. This reflects the closure of land based venues and the cancellation of sporting events, with only a small number of people starting to gamble for the first time.

Gambling Commission chief executive Neil McArthur said: “Operators must use the data they hold to protect their customers and now, more than ever, it’s vital that online operators really know their customers by monitoring how long they are playing for and understanding how financial uncertainty is impacting them and what they can afford to gamble with.  To ensure operators do that, we are strengthening our guidance and expect operators to take account of that to prevent bonus offers or inducements being offered to customers who are showing any sign of harm‘’

Work was already underway to address many of these issues but this means we will now accelerate this work due to the unique situation that many consumers will find themselves in during lockdown.

‘’We will continue to monitor and publish the data that we are collecting and we will take further measures if required. We are monitoring online operators closely and if we see irresponsible behaviour we will step in immediately, suspending licences if we need to.”

Minister for Sports, Tourism and Heritage Nigel Huddleston said:”It is vital that people are protected from the threat of gambling related harm and I welcome these latest steps from the Gambling Commission.We will continue to monitor the situation closely and will not hesitate to take further action if required.”

The data also shows that in terms of time spent gambling, while overall session length has decreased, there has been an increase in the number of sessions that are played for over an hour.

The Commission has reviewed its current guidance in light of the risks that some players may be experiencing harm while in lockdown, and online operators must now take account of the Commission’s additional guidance, which makes clear they should:

  • Prevent reverse withdrawal options for customers until further notice
  • Cease to offer bonuses or promotions to all customers who are displaying indicators of harm
  • Interact with customers who have been playing for an hour in a single session of play
  • Review thresholds and triggers for new customers to reflect the operator’s lack of knowledge of that individual’s play and spend patterns
  • Conduct affordability assessments for individuals picked up by existing or new thresholds and triggers which indicate consumers experiencing harm – limiting or blocking further play until those checks have been concluded and supporting evidence obtained, and;
  • Implement processes that ensure the continual monitoring of their customer base – identifying patterns of play, spend or behaviours have changed in recent weeks.
  • Online operators will be expected to make changes to act on this guidance as soon as possible. The Commission will bring forward plans to consult on whether further targeted player protection measures are required on a permanent basis.


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: UKGC Issues Stricter Consumer Protection Rules for Lockdown

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

Latest News

Tom Horn Gaming Unveils Book of Azure – Max Gold’s Next Epic Adventure

Published

on

Reading Time: 2 minutes

 

Tom Horn Gaming, a leading iGaming software supplier, announces the release of Book of Azure, the second slot in its Max Gold series.

This Egyptian-themed online slot takes players to Ancient Egypt, combining the proven appeal of the classic ‘Book of’ mechanic with new features designed to maximise player engagement, boost retention, and increase operator revenues.

Played on a 5-reel grid with 9 winlines, the game offers medium volatility, an RTP of 94.99%, and a maximum win potential of 500x the bet. Its combination of steady payout potential and multiple win opportunities encourages longer player sessions and repeat visits.

Classic ‘Book of’ Mechanic Meets Coin Collection

Book of Azure combines the timeless charm of a ‘Book of’ formula with Shatter Mode – Tom Horn’s signature feature – and enhances it with a popular Coin Collection mechanic to create richer and more rewarding gameplay.

When Book symbols land in the base game, they contribute to a Coin Pot above the reels. The bonus round – 10 retriggerable free spins – can be triggered either by landing 3 Book symbols during Shatter Mode or randomly via the Coin Pot, adding unpredictability and fresh win potential at any moment.

Once triggered, one symbol is chosen at random to act as a special expanding symbol throughout the bonus game. This expands to cover reels when part of a winning combination, boosting the chance of solid hits. A progressive multiplier increases from x1 up to x4 during the free spins round.

Cascading Wins and Multipliers

The game’s Shatter Mode brings fast-paced, cascading win sequences. Each win removes symbols from the reels, with new ones falling into place and a win multiplier increasing up to x4 with each consecutive cascade.

The feature ends when no new wins appear or the maximum multiplier is reached.

For players eager to get straight to the action, the Bonus Buy option allows instant access to free spins for 50x the total bet. “With Book of Azure, we wanted to evolve the classic ‘book of’ gameplay by fusing it with mechanics players love – cascading wins and coin collection – while continuing Max Gold’s story,” said Ondrej Lapides, CEO at Tom Horn Gaming. “It’s an action-packed game with a familiar feel, but enough innovation to keep players coming back for more.”

Max Gold’s latest adventure opens up new opportunities for operators looking to offer players trusted mechanics with fresh, engaging twists. Book of Azure is available to Tom Horn Gaming partners as of 14 August 2025.

 

The post Tom Horn Gaming Unveils Book of Azure – Max Gold’s Next Epic Adventure appeared first on European Gaming Industry News.

Continue Reading

Latest News

From Warehouse Raves to Fortnite Waves: CRKD™ NEO S 5-FRET deadmau5 FORTNITE FESTIVAL EDITION™ Drops The Beat, Compatible with Fortnite Festival!

Published

on

Reading Time: 2 minutes

 

Mau5horde rejoice! Pre-Orders Begin for deadmau5-themed Licensed Special Edition NEO S™ Controller for Fortnite Festival, Complete with Five Fret Festival Attachment

CRKD™, the premium collectible gaming brand behind the award-winning Nitro Deck™ and NEO S™ collectible controllers, announced today the NEO S 5-Fret deadmau5 Fortnite Festival Edition, a licensed, special edition NEO S controller, designed for use with Fortnite Festival and other rhythm-based games.

Electronic music producer deadmau5 has made guest appearances in video games before, and from August 5, deadmau5 and his legendary mau5head will be appearing in Fortnite. To celebrate this exclusive engagement, controller connoisseurs CRKD have created a special deadmau5 version of the 5 Fret NEO S controller.

The NEO S 5-Fret deadmau5 Fortnite Festival Edition is compatible with both PC and Nintendo® Switch™, and is a limited edition drop inspired by the instantly recognizable mouse head worn by deadmau5 at his concerts – known as the mau5head. When these controllers disappear off the shelves, they’re gone, so the mau5horde had better be quick off the mark if they want this EDM-tastic peripheral in their lives!

This version of the much-celebrated five-fret edition of CRKD’s iconic NEO S controller is the fourth NEO S in CRKD’s Fortnite Festival range, allowing gamers to connect more deeply with the artists that they admire, making their Fortnite Festival experience more immersive and personal to them. The unique Festival Attachment that’s included replicates the frets found on a real guitar, but as this deadmau5 collaboration highlights, this controller isn’t just limited to guitars. Fortnite Festival fans can use the controller to play Keytar, Drum, Mic and Bass song parts – perfect for strumming away at deep bass beats.

Designed and engineered by team members behind the much-loved hardware for Guitar Hero™ and DJ Hero™, the NEO S will also work with other rhythm-based community games, opening up a whole world of possibilities for music lovers.

Available for pre-order today, the NEO S 5-Fret deadmau5 Fortnite Festival Edition is expected to ship in October 2025, so begin preparing your gaming area now for its grand arrival!

The NEO S 5-FRET dEADMAU5 FORTNITE FESTIVAL EDITION is available for pre-order today at go.crkd.gg/fnfestival and go.crkd.gg/nsdm5.

Shipping is expected to start in October, for a suggested retail price of $59.99 / €69.99 / £59.99.

This collaboration was facilitated by Fortnite’s licensing agency IMG Licensing.

For more information, and to order your NEO S 5-Fret deadmau5 Fortnite Festival Edition, please visit: crkd.gg/

Stay up to date with all the latest news, product releases, and more by following CRKD on all social media channels @crkdgg or visiting go.crkd.gg/social

To join the CRKD Discord, a growing community of engaged gamers and collectors please visit: go.crkd.gg/discord

To read our latest blog post to the rhythm community please visit: https://go.crkd.gg/rhythm

 

The post From Warehouse Raves to Fortnite Waves: CRKD™ NEO S 5-FRET deadmau5 FORTNITE FESTIVAL EDITION™ Drops The Beat, Compatible with Fortnite Festival! appeared first on European Gaming Industry News.

Continue Reading

Latest News

Faster Guest Entry at Korea’s INSPIRE Entertainment Resort’s Casino, Powered by Regula’s Technology

Published

on

Reading Time: 2 minutes

 

International guests arriving at South Korea’s largest foreigner-only casino, INSPIRE Entertainment Resort, now enjoy a significantly faster and more seamless check-in experience. Customer onboarding times have noticeably improved following the integration of Regula’s advanced identity verification technology. Regula Document Reader SDK, the most comprehensive ID verification solution in the world, integrates with the resort’s anti-money laundering (AML) procedures, boosting operational efficiency and compliance.

Seeking to enhance operational efficiency and meet evolving AML requirements, INSPIRE Entertainment Resort sought a faster and more accurate solution. The resort, which features a high-volume casino catering exclusively to foreign guests, needed a system capable of recognizing passports from around the globe with minimal friction.

Following vendor evaluations, INSPIRE selected Regula Document Reader SDK for its superior document reading speed, intuitive interface, and unmatched global ID coverage. Regula’s solution is powered by the company’s proprietary ID template database—the world’s largest—covering 15,000+ document templates across 254 countries and territories.

Deployed across six entrance stations, Regula Document Reader SDK enables real-time extraction and validation of critical ID data, such as name, date of birth, nationality, and passport number. This data is then passed directly to INSPIRE’s AML system, which in turn performs automated screening against external compliance and watchlist databases.

Since deploying Regula Document Reader SDK, INSPIRE Entertainment Resort casino has experienced:

  1. Faster document processing and guest entry.
  2. Significant reduction in manual rescans and staff workload.
  3. Consistently smooth onboarding, even during peak entry hours.

“As the team responsible for passport scanning at the casino, we’re very satisfied with the improvements Regula has brought. The speed of document processing has noticeably increased, and guest entry has become much smoother. It’s a reliable solution that has elevated the efficiency of our daily operations,” says Dr. Ilnam Lee, IT Director at INSPIRE Entertainment Resort.

“In industries like hospitality, every second counts. We’re happy to support INSPIRE Entertainment Resort in creating a faster and more secure guest onboarding experience while meeting strict AML requirements. Our focus is to make accurate identity verification seamless, even in complex international scenarios, and this project is a great example of that in action,” says Ihar Kliashchou, Chief Technology Officer at Regula.

The post Faster Guest Entry at Korea’s INSPIRE Entertainment Resort’s Casino, Powered by Regula’s Technology appeared first on European Gaming Industry News.

Continue Reading
Advertisement
Advertisement
300x250 banner available here

Facebook

Trending

EEGaming.org is part of HIPTHER, parent brand of various prominent news outlets and international conferences. These platforms and events span a wide range of industries, including Entertainment, Technology, Gaming and Gambling, Blockchain, Artificial Intelligence, Fintech, Quantum Technology, Legal Cannabis, Health and Lifestyle, VR/AR, eSports, and several others. This indicates that EEGaming.org is part of a larger network that focuses on a diverse array of sectors, particularly those related to cutting-edge technology and modern lifestyle trends.

Contact us: [email protected]

Editorial / PR Submissions: [email protected]

Copyright © 2015 - 2025 HIPTHER. All Rights Reserved. Registered in Romania under Proshirt SRL, Company number: 2134306, EU VAT ID: RO21343605. Office address: Blvd. 1 Decembrie 1918 nr.5, Targu Mures, Romania

We are constantly showing banners about important news regarding events and product launches. Please turn AdBlock off in order to see these areas.