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Q&A with Playbetr
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1. Taking a look back at the accomplishments that you achieved since Playbetr’s foundation in 2015 must be enthralling. How difficult was for you start the crypto casino back then having in mind the fierce competition that was encircling the iGaming industry?
When we begin there were very few casinos accepting cryptocurrency and we really had to forge a path in the industry. We had to really educate people on why cryptocurrency gaming was superior to fiat money gaming. It only takes one experience and then you see the benefits to cryptocurrency gaming. We are constantly pushing past boundaries and into new frontiers which continues to put us ahead of our competition. It has been a long and fulfilling road, but we have a long way to go. Ultimately we just want to create the best experience for our great customers and we continue to work hard every day to achieve this.
2. Playbetr features more than 1,000 casino games and 30,000 live and pre-match sports events on a monthly basis. Putting this number into perspective: Which casino games would you single out as being the most lucrative? Similarly, which sport events (leagues) attract the most attention to your players?
The overall most popular game is blackjack and we will be bringing a variety of tournaments, jackpots and promotions to our blackjack offerings. We are seeing an increase in the provably fair blackjack but the traditional and live blackjack offergins reign supreme. For our Asian players Baccarat is very popular in the traditional, provably fair and live formats.
As for sports, football (soccer) does capture the majority of the volume as the players come from all aspects of the world and football (soccer) is the preeminent sports around the world.
3. Cryptocurrencies, by design, are very volatile and often unpredictable. How does having a native PBR stable coin tied to the value of USD tackle this challenge?
The stable coin takes the volatility out of the player’s experience and we can manage that on our end. The stable coin provides players with an exact accounting for their wins which many players fully appreciate.
4. Generally, it is essential to have robust and timely customer support to handle all inquiries on the soonest note. How many resources do you devote towards customer support, and how do players usually find the user-friendliness of the website?
Customer support is of paramount importance at Playbetr. Ensuring that the user experience is at its very best is at the core of our business and that starts with exceptional customer support. We will continue to devote a substantial portion of our budget to continuing to improve the customer support. Currently, we have both live chat and email customer support in many different languages 24/7.
5. Throughout the last 5 years, numerous devastating hacks have triggered nothing but sheer desolation towards the crypto industry. As a gambling operator, which security precautions you employ in order to offer a secured and safe gambling ecosystem?
The most important preventative measure is to employ cold storage even if that means withdrawals are sent slower. With proper cold storage all of your funds can be secure. From there, we enable a wide variety of security features for the player including 2FA, email confirmations and many more proprietary internal security features to ensure that not only are we never hacked but that the player’s funds remain safe at all times.
6. According to you, what future has in store for Playbetr? What players can expect from your future development, partnerships, and collaborations?
Playbetr will be the #1 gaming destination in the world. Our team has a wide variety of upcoming promotions, new features, bonuses, jackpots, tournaments and much more. Additionally, Playbetr is working on deals with many of the top international football (soccer) leagues, esports leagues as well as numerous other sports and opportunities. The time is now to join Playbetr and get those status points up so that you can enjoy the many benefits of www.Playbetr.com.
Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Q&A with Playbetr
Latest News
WinSpirit Redesigns VIP Experience to Drive Retention and Long-Term Player Value
Player loyalty is evolving — and so is WinSpirit’s approach. They’ve unveiled a fully redesigned VIP program, merging loyalty mechanics and exclusive rewards into one clear, gamified journey. The goal? Drive deeper engagement, long-term satisfaction, and higher lifetime player value (LTV) through transparency and simplicity.
This combination of permanent progression and time-limited campaigns positions WinSpirit’s VIP Club as a modern retention tool — one designed to reduce churn while giving players a clearer sense of achievement.
Data-Driven Response
The updated VIP model is a direct response to user behavior and feedback. WinSpirit observed that, for some users, the previous program might have been a little complex — primarily due to separated loyalty levels and the pressure of maintaining temporary statuses. So the brand decided to simplify the progression path.
“We consistently listen to our players, and their desire to retain earned progress was clear,” said a WinSpirit representative. “This redesign is our commitment to them—we’re replacing complexity with simplicity, ensuring every player feels valued and their long-term journey is rewarding.”
How the New VIP Club Works
The redesigned VIP Club merges lifetime progress with seasonal engagement to create a system that rewards both consistency and activity. Players unlock a permanent VIP status that never resets — a key benefit that builds trust and long-term motivation.
On top of this, rotating seasonal levels introduce fresh challenges and time-limited bonuses that keep engagement high. Even when players take a break, their status stays — removing pressure and encouraging steady play.
All progression and rewards are tracked in a centralized VIP dashboard, giving players full visibility and control without the need to contact support. This clarity minimizes friction and churn.
Seasonality as a Strategic Engagement
WinSpirit’s new format introduces quarterly campaigns, each with a dedicated theme and bonus structure. The current activation, Flame of Thrill, designed to re-ignite player motivation during autumn campaigns, features:
- Increased cashback tiers and deposit insurance
- Personalized bonuses and access to exclusive promotions
- Limited seasonal rewards and much more
Even for long-term players, these rotating seasons bring something new — keeping the program exciting well beyond the first few tiers.
Why It Matters for Business
From a business perspective, the redesigned VIP Club introduces several measurable advantages:
- Increased retention (reduced status loss anxiety).
- Higher LTV (steady progression over time).
- More consistent activity (recurring seasonal goals).
- Fewer negative touchpoints (clear rules).
The introduction of a permanent VIP threshold (VIP Iron) creates a strong psychological anchor for re-engagement — aligning well with known gamification strategies in product design.
Overall, WinSpirit’s transformation reflects a broader commitment to listening to players. The brand is shifting toward a more sustainable model that fosters long-term relationships through clarity, fairness, and flexible progression. It’s a big step toward a smarter, player-first future — where loyalty is truly rewarded, and progress never goes unnoticed.
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INSPIRED UNVEILS GOLD CASH FREE SPINS SUPER WHEEL™ FEATURING THE REVOLUTIONARY PLAYER LINK™ MECHANIC
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Inspired Entertainment, Inc. (NASDAQ: INSE), a leading B2B provider of gaming content, systems, and solutions, has launched Gold Cash Free Spins Super Wheel, a supercharged evolution of Inspired’s classic hit slot, Gold Cash Free Spins. Available across the UK and Malta iGaming markets.
Gold Cash Free Spins Super Wheel introduces a new industry-first shared bonus mechanic named, Player Link (United States Patent No. 12,350,596). For the first time, players can share and compete in the anticipation and excitement of a bonus trigger in the form of the Super Wheel. This innovative mechanic generates a sense of community and competition, delivering the lucrative “Super Bonus” to a winning player, before resetting and starting the competition all over again.
Set on 5×4 reels with 40 win-lines, the game combines the much-loved Gold Cash Free Spins gameplay with electrifying new features. The shared Super Wheel awards instant cash prizes, lucrative Super Cash rewards, or triggers the high-value Super Bonus. Each spin of the super wheel builds suspense, with segments that progressively upgrade to increase the chances of hitting the Super Bonus. The Super Bonus awards eight Super Free Spins featuring only the highest-paying symbols and dramatic Wild Spins, with Wilds dropping onto the reels for big win potential.
Steven Collett, Chief Product Officer at Inspired Entertainment, commented: “Gold Cash Free Spins Super Wheel is a major leap forward in slot innovation. With the revolutionary Player Link mechanic, we’ve created a shared, community-driven experience that builds excitement for every player. This game blends the trusted Gold Cash Free Spins brand with fresh, competitive gameplay designed to engage players and deliver strong results for operators. We’re excited to see its performance and look forward to launching more fun content, featuring our groundbreaking Player Link technology. Each title will incorporate the Super Wheel as a consistent feature while offering a distinct Super Bonus aligned with the game’s theme.”
With escalating rewards, shared excitement, and iconic features, Gold Cash Free Spins Super Wheel sets a new benchmark for iGaming. It combines big wins, big action, and a shared sense of fun, to keep players engaged and highly entertained.
The post INSPIRED UNVEILS GOLD CASH FREE SPINS SUPER WHEEL™ FEATURING THE REVOLUTIONARY PLAYER LINK™ MECHANIC appeared first on European Gaming Industry News.
Latest News
Wagercomms and Million Games Launch Hard Eight Poker™ – A Fast, Strategic Table Experience
Reading Time: 2 minutes
Million Games, in partnership with Wagercomms, has officially launched Hard Eight Poker, a high-speed, strategic casino table game that combines classic card play with dual progressive jackpots and sleek, mobile-first design.
Developed under the Million Stars partner program, Hard Eight Poker represents the next step in Wagercomms’ mission to deliver proprietary, high-performing table content for online operators.
The game introduces a dynamic mix of Ante betting, Red/Black decisions, and optional Progressive Eight side bets, giving players the freedom to raise, insure, or cash in at every stage. With multi-tier payouts — including 5:1 for a Pair of Eights, 25:1 for a Hard Eight, and 50:1 for Triple Eights — the action builds round after round.
“Hard Eight Poker delivers exactly what today’s casino audience wants — something fast, strategic, and fair,” said Thomas Nimstad, CEO of Million Games. “Wagercomms has created a table game that’s easy to learn but layered with strategic depth, giving operators a powerful new addition to their lobbies. It’s the perfect example of how the Million Stars program helps studios like Wagercomms transform great concepts into market-ready games”
Following Draw Sevens, Hard Eight Poker marks the next milestone for Wagercomms under its Wagercomms Originals series — a growing portfolio designed for lasting player engagement and differentiation in slot-heavy environments.
“With Hard Eight Poker, we wanted to create a table game that feels familiar but plays with a fresh edge — fast, strategic, and designed for the modern player,” said Peter Bengtsson, CEO of Wagercomms. “Working with Million Games allowed us to focus on gameplay depth and balance, while their platform and publishing expertise helped us bring it to operators worldwide.”
With a 2.74% house edge, mobile-first design, and certified RNG, Hard Eight Poker is now available for integration via Million Games, offering both casual and competitive players an elevated table experience.
The post Wagercomms and Million Games Launch Hard Eight Poker™ – A Fast, Strategic Table Experience appeared first on European Gaming Industry News.
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