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UKGC: Have your say on plans to make gambling fairer and safer in
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The UK Gambling Commission is calling for views on plans to accelerate progress in its drive to make Britain’s gambling industry the fairest and safest in the world.
The regulator would like to hear views from all stakeholders – including consumers, gambling businesses and other interested groups – on three proposed measures to reduce gambling harms and help consumers in dispute with operators.
Customer Interaction
Customer interaction describes how gambling businesses identify and interact to help customers who may be at risk of or experiencing harms associated with gambling.
As part of this consultation the Commission is requesting views on strengthening our expectations on identifying and interacting with customers, evaluating what works, and taking into account the regulator’s guidance on customer interaction.
Alternative Dispute Resolution (ADR)
All licensed gambling operators are required to meet certain standards when handling complaints and offer dispute resolution by an ADR provider.
Following a review of the sector the Commission has decided to consult on whether it should require operators to only use ADR providers who have met additional standards it has set.
Gambling blocking software
In addition to consulting on specific changes to our requirements for operators above, we are also seeking views through a call for evidence on whether operators should have to provide access to blocking software free of charge to customers, and how this could most effectively be delivered. Gambling blocking software allows consumers to block access to gambling products on their phone, tablet or computer. It can be a helpful tool to add friction between a compulsion to gamble and the ability to be able to do so.
Paul Hope, Gambling Commission Executive Director, said: “We would like as many people as possible to have their say on these two consultations and the call for evidence. The proposed changes are intended to accelerate progress in protecting consumers and preventing them from experiencing gambling related harm.
“Making gambling fairer and safer is at the heart of how we regulate and better customer interaction, higher ADR standards and facilitating readily available blocking software are all part of this.”
View consultation on proposed amendments to LCCP requirements for customer interaction and alternative dispute resolution, and call for evidence on gambling site blocking software.
Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: UKGC: Have your say on plans to make gambling fairer and safer in
Latest News
Descend into the dark with Divina Commedia I Nove Cerchi
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Play’n GO invites players to traverse a realm shaped by sin and consequence in Divina Commedia I Nove Cerchi, a slot rooted in Dante Alighieri’s legendary Divine Comedy.
The game opens in shadow. Dante stands at the edge of the inferno, blocked by monstrous figures – embodiments of human vice. But salvation appears in the form of Virgil, a poet from antiquity, sent to lead him through the Nine Circles of Hell. This slot doesn’t just reference a classic; it captures its essence. Players follow Dante deeper into the abyss, through torment and trial, with each spin echoing a step through divine judgement.
The narrative structure drives the game. Lucifer watches from above, Souls flicker across the reels, and Lanterns illuminate the path below. As Dante descends, so too do players – not aimlessly, but with a guide, a goal, and a chance to witness redemption emerge from ruin.
Visually, the slot is an infernal tapestry. From scorched gates to flickering flames and horned demons, every frame is steeped in lore. Rather than lean on familiar mechanics, the game’s features serve the story – Souls that evolve, Lanterns that unlock progress, and a climactic Hold & Win moment that pits players against the Prince of Darkness himself.
Those who’ve explored mythic worlds in titles like House of Doom or Gates of Troy will recognise the depth of storytelling here – though Divina Commedia I Nove Cerchi carves its own path through the fire.
Magnus Wallentin, Games Ambassador at Play’n GO, said: “We’ve taken one of literature’s most iconic texts and given it new life on the reels. This is a narrative-first experience where every symbol, scene and feature plays into the descent.”
Divina Commedia I Nove Cerchi offers more than gameplay – it offers a reckoning.
The post Descend into the dark with Divina Commedia I Nove Cerchi appeared first on European Gaming Industry News.
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Kambi Group plc partners with Holland Gaming Technology in the Netherlands
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Kambi Group plc (“Kambi”), the home of premium sports betting solutions, has signed a multi-year agreement with Holland Gaming Technology Ltd to provide its full Turnkey Sportsbook solution to the operator in the Netherlands.
As part of the agreement, Holland Gaming Technology via its Holland Power Gaming subsidiary will gain access to Kambi’s revenue-driving sportsbook solution, combining advanced trading capabilities, a powerful open platform and award-winning Bet Builder product to deliver an engaging sports betting experience for its players. The solution also includes a range of player engagement features and operator control tools designed to help partners differentiate and scale effectively.
The partnership follows Holland Gaming Technology’s successful sports betting licensure from the Dutch regulator, Kansspelautoriteit (KSA), and represents a significant step forward in the company’s growth strategy. Already a recognised name in the Dutch online casino space, Holland Gaming Technology will now extend its offering to include sports betting for the first time, powered by Kambi’s world-leading end-to-end sportsbook.
Werner Becher, CEO of Kambi, said: “We’re excited to partner with Holland Gaming Technology as they expand into sports betting for the first time. Their strong marketing and deep industry expertise make them an ideal fit for our Turnkey Sportsbook solution and, together, we look forward to delivering a high-performance product tailored to the Dutch market.”
Eddy Hultermans, director of Holland Gaming Technology Ltd, added: “Launching a sportsbook is a natural evolution for the business, and partnering with Kambi gives us the confidence to do so with a best-in-class product. Our team brings decades of experience in gaming, and with Kambi’s technology and support, we’re ready to deliver a compelling and engaging sports betting experience for our growing customer base.”
The post Kambi Group plc partners with Holland Gaming Technology in the Netherlands appeared first on European Gaming Industry News.
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IESF Announces 10th Presidential and Board Elections
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The International Esports Federation (IESF) has officially announced that its 2025 Presidential and Board Elections will take place on December 6, 2025, in Kuala Lumpur, Malaysia, during the 17th IESF General Assembly.
Marking the 10th Presidential Election in IESF’s history, this milestone represents a defining moment in the federation’s mission to unite and elevate the global esports community under one inclusive and transparent framework.
As the only International Federation recognized for upholding the governance principles and regulatory standards of the international sports system, IESF continues to lead efforts to strengthen integrity, accountability, and sustainable development within esports.
The election will determine the next IESF President and Board, who will guide the federation through a new era focused on unity, transparency, and sustainable development.
“IESF sets the standard of world esports governance — one built on trust, collaboration, and accountability,” said Boban Totovski, IESF General Secretary. “With the upcoming elections, the Secretariat and the Board will once again ensure a fair and democratic process that reflects the highest standards of integrity and professionalism. Our mission is to safeguard the credibility of esports governance and to guarantee that every member federation has an equal and respected voice in shaping the federation’s future.”
The Candidates
The official candidates for the IESF Presidential and Board Elections 2025 are as follows:
For IESF President:
Vlad Marinescu, who guided IESF through a period of transformation from 2020 to 2023, stands as a candidate for the 2025 Presidential Election, reaffirming his vision for a united and recognized world of esports.
Samart Benjamin Assarasakorn, current board member of IESF since 2023, will also stand for the role of President, committed to transforming IESF into a world-class federation that empowers every member nation.
For IESF Board:
- Duane Mutu – New Zeland
- Hayder Alkaales – Iraq
- Clint Kennedy – United States
- Flip De Bruyn – Namibia
- Constantine Surkont – Argentina
- Lokesh Suji – India
- Afiq Fadhli Bin Narawi – Malaysia
- Filip Soc – Montenegro
- Kaung Myat San – Myanmar
- Daniel Paulus – Germany
- HRH Prince Omar Bin Faisal – Jordan
- Yoav Sochen – Israel
- Elin Yoojung Moen – Norway
- Doniyor Djuraev – Uzbekistan
IESF continues to unite national federations and empower the next generation of esports leaders. The 2025 elections reaffirm the federation’s commitment to building a recognized and inclusive future for esports, one that transcends borders, connects cultures, and inspires unity through competition.
The results will be announced during the IESF 2025 General Assembly, where member federations will cast their votes to shape the next era of global esports leadership.
This 10th Presidential Election marks not only a milestone in IESF’s history but the beginning of a new era of governance, unity, and excellence in esports.
The post IESF Announces 10th Presidential and Board Elections appeared first on European Gaming Industry News.
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