Latest News
Bacta joins Gambling Commission’s new initiative
Reading Time: 2 minutes
British Amusement Catering Trade Association (Bacta) has welcomed the new initiative of the Gambling Commission to giving its staff a greater insight into the day-to-day workings of operators in the broadly based amusements and low stake gaming sector. The new initiative saw Neil McArthur, the Chief Executive of the Gambling Commission, spending a day working at Grand Pier in Weston-super-Mare, helping to refill change machines, shadow workers on the shop floor and give out redemption prizes in the shop. The Bacta CEO John White welcomed the move.
Expanding on the progressive initiative, John White, said: “We were delighted when Neil accepted our invitation to roll up his sleeves and spend time in a Bacta member’s venue. It is clear from his experience that the visit gave him a first-hand insight into the lengths our members go to provide a safe and entertaining experience to the generations of families that regularly visit piers and family entertainment centres throughout the UK. I strongly believe that a better understanding of the sector will lead to better regulation and it’s my hope that even more Commission officials will take the opportunity to see what running an amusement business entails and the value our customers derive from what we do. My thanks go to Michelle Michael and the staff on the Grand Pier at Weston for hosting Neil.’’
Reflecting on his working day at the seaside, Neil McArthur commented: “I thoroughly enjoyed the visit and the opportunity to accompany staff as they went about their work. “I was struck by just how much effort was put into looking after customers fairly, and how staff would go the extra mile to make sure people were having a good time. It was really obvious that the people there were having fun – a real reminder that, whilst we must keep working to make gambling fairer and safer, for most people it is just a way of spending their leisure time. This initiative is a chance for colleagues to gain different insights into all sectors of the gambling industry and use that knowledge to inform the work we do.”
“The challenge we all face is how to balance consumer enjoyment against the risks of harm that gambling can present. That is why it is essential to keep assessing the effectiveness of protections that are in place for children and vulnerable consumers and we will continue to work constructively with all gambling operators to ensure that industry collaborate and innovate to make gambling fairer and safer.”
Michelle Michael, Director and Company Secretary at Grand Pier Limited, said: “When we were asked to host the Gambling Commission we immediately welcomed the idea. To have the opportunity to show the behind the scenes workings of our operation in our busiest time of the year to the Chief Executive was unprecedented and we believe insightful into the effort that goes into any busy Family Entertainment Centre environment.”
Source: Latest News on European Gaming Media Network
Latest News
Sterling Lotteries selects Yaspa as its primary open banking payments partner
Reading Time: 2 minutes
Yaspa, the award-winning Pay by Bank fintech, today announced a new partnership with Sterling Lotteries, the UK’s market-leading External Lottery Manager (ELM). Sterling has selected Yaspa as its primary open banking payments provider for prize-led fundraising, enabling faster, safer, and more efficient supporter payments across its charity lottery programmes.
Sterling powers weekly lotteries and raffles for 800+ UK charities, from local organisations to national causes. By integrating Yaspa, Sterling can offer a streamlined Pay by Bank experience that confirms entries in real-time, reduces processing costs, and strengthens fraud protection, thereby freeing up more funds for impact.
Yaspa’s Head of Commercial, Amie Kadhim, said: “Sterling sets a high bar for reliability, security, and supporter experience. We’re proud to power their next chapter with instant bank payments that help charities move faster, enhance engagement, and achieve more with every donation.”
The partnership aligns with Sterling’s ongoing modernisation of the charity lottery model, bringing the convenience supporters expect, while improving cashflow and operational efficiency for fundraising teams. Entry confirmation is immediate and funds settle instantly, helping charities plan with confidence and reduce admin overheads.
Richard Dixon, Managing Director at Sterling, said: “We’re thrilled to be partnering with Yaspa to deliver an open banking solution that represents a true sector-first innovation. From the outset, it was clear that Yaspa shares Sterling’s vision for using technology to drive meaningful change in the charity lottery space. Open banking has transformed retail and financial services and now we’re bringing that same innovation to fundraising. It’s faster, more secure, and significantly more cost-effective for charities. By harnessing open banking, we offer charities a bold, efficient, and future-proof way to engage supporters, especially digital-first donors who expect a seamless experience.”
Key benefits for Sterling and its charity partners include:
-
Instant payment settlement and immediate entry confirmation
-
Lower processing costs compared with traditional methods i.e. debit and credit cards
-
Reduced fraud and chargeback risk, utilising bank-grade security
-
A smoother, mobile-first, user journey for supporters
The post Sterling Lotteries selects Yaspa as its primary open banking payments partner appeared first on European Gaming Industry News.
Latest News
RocketPlay wins Best Customer Service at European iGaming Excellence Awards
RocketPlay Casino has been awarded Best Customer Service at the European iGaming Excellence Awards 2025 — a widely respected industry award celebrating excellence and innovation worldwide.
For RocketPlay, this award marks a major milestone — proof that genuine care, innovation, and consistent performance are noticed and appreciated by the iGaming industry.
“Our goal has always been simple — to create a service that players can rely on,” said Alex Martin, PR Manager at RocketPlay. “Winning this award highlights that our focus on trust, speed, and human connection truly makes a difference.”
This recognition also reflects the daily work of RocketPlay’s 24/7 multilingual support team, which delivers help within seconds and reaches 90%+ one-touch resolution. The casino maintains a CSAT score above 90%, and over half of all inquiries are now handled through AI-powered chat while keeping the tone personal and friendly.
The brand continues to strengthen its reputation across the community, holding top ratings such as 9.8/10 on CasinoGuru, 9.1/10 on AskGamblers, 4.4/5 on Trustpilot, and 4.3/5 on LCB.
RocketPlay remains committed to pushing standards higher — ensuring every player receives fast assistance, transparent communication. We thank the award organizers and the jury for this meaningful recognition.
Latest News
Boomerang Partners celebrated Golden Boomerang League winners and engaged booth guests with a gift auction at SiGMA Europe 2025
Boomerang Partners, an affiliate marketing agency and an Official Regional Partner of AC Milan, participated in SiGMA Europe 2025 in Rome from November 4th to 6th, 2025. The company’s booth generated heightened interest among conference participants throughout the event. It was designed in the signature ‘Boomerang Arena’ concept, effectively connecting sports and modern technologies. The booth was divided into several themed zones dedicated to football, tennis, basketball, and boxing, as well as locations for sports-related activities.
One of the main highlights of Boomerang Partners’ participation in the Rome event was the announcement of the Golden Boomerang League winners. This sports traffic tournament took place from September 1st to October 31st. It involved current and new Boomerang Partners’ affiliate partners. 68 teams, which generated 20+ sports FTDs for brands from Boomerang Partners’ client portfolio over the two-month tournament period, made it to the final draw. On November 4th, the company determined the winners using certified randomization tools. The winners became:
- QQMedia (prize — direct access to the annual Golden Boomerang Awards tournament)
- Apex Media (AC Milan Experience package, including paid flight, accommodation, and attendance at an AC Milan home match at San Siro Stadium in Milan)
- Luis Xavier (AC Milan Experience package, including paid flight, accommodation, and an AC Milan home match attendance).
The CEO of QQMedia commented: “Those who know me understand that I work with some of the largest operators in the industry, but Boomerang Partners will always hold a special place in my heart. What they are building is truly impressive, and I am proud to be part of this journey, witnessing how Boomerang Partners is steadily evolving from an underdog into a true power player.
A big thank you also goes to their entire team, especially the affiliate department, and in particular to Lilli, whose outstanding work, constant availability, and solution-oriented approach deserve special recognition.
The next goal is of course to win the Golden Boomerang Awards 2026, and we will give it our all to make that happen.”
Boomerang Partners’ booth guests could play ping-pong with promoters, who were actually professional players in disguise, as well as participate in Soccer Penalty Shootout, bowling, volleyball, tennis, and badminton using Nintendo Switch Sports. For participation and wins, they received chips of various denominations. Chips could also be earned by completing tasks on the Wheel of Fortune, ordering drinks at the bar, and even finding them in the open areas of the SiGMA Rome venue. On November 5th, Boomerang Partners hosted a gift auction at their booth, with chips as a currency. These prizes were raffled off:
- Luka Modrić (AC Milan) signed jersey
- iPhone 17 Pro Max
- Ray-Ban | Meta Wayfarer smart glasses
- Apple AirPods Pro 3
Those participants who failed to win the auction were in for a surprise. The next day, November 6th, a gift shop with items of varying prices opened at the Boomerang Partners booth. Booth guests could exchange chips for these gifts, which included, for example, AC Milan t-shirts, electric air pumps, instant photo printers, and other prizes.
Anton Eshtokin, Chief Marketing Officer at Boomerang Partners, commented: “Continuing the development of the ‘Boomerang Arena’ concept, we tried to bring numerous sports elements and meanings into the booth atmosphere, thus once again revealing our sports DNA and strategic vector. We traditionally applied the formula that connects business solutions, entertainment, and marketing activities.
We strive to make our booth a place that attracts partners and media, putting considerable effort into preparation, and believe that we have managed to solve the set tasks. We are already preparing for iGB Affiliate in Barcelona and invite you to visit our booth in advance.”
Boomerang Partners are ending 2025 on a major note, but they’re not saying goodbye for long. Stay tuned.
About Boomerang
Boomerang Partners is a rapidly growing global marketing agency offering a wide range of services. Boomerang Partners is the Official Regional Partner of AC Milan. In 2024, it launched the inaugural Golden Boomerang Awards — a global tournament for affiliate teams. More than 400 affiliate teams participated in the second season of the tournament in 2025. The agency launched six new products in 2024-2025, contributing to a nearly 1.5-fold increase in product users.
The agency’s client portfolio contains 13+ brands offering affiliate and entertainment services across 40+ markets in compliance with local regulations. These products provide personalized bonuses and 24/7 multilingual support.
-
Latest News3 months ago
ReferOn Shortlisted for Acquisition & Retention Partner of the Year at SBC Lisbon 2025
-
Latest News2 months ago
Duels for Friends in Trophy Hunter. Invite your friends and create a shared space for fun and competition.
-
Latest News3 months ago
BC.GAME Launches “Nezha” Slot with Up to 46,656 Ways to Win and 10,000x Max Payout
-
Latest News2 months ago
Announcement: 25th September 2025
-
Latest News3 months ago
NODWIN Gaming Acquires Sony Interactive Entertainment’s Stake in Evo; Becomes Majority Holder
-
Latest News3 months ago
Cyprus National Betting Authority Warns Public About Illegal Online Gambling and Misinformation
-
Latest News3 months ago
Newzoo x Tebex Report: How Gamers Are Spending in 2025
-
Latest News2 months ago
GR8 Tech’s Bet It Drives Wraps Season 1 with Stephen Crystal—From Las Vegas Legends to Global Gaming Leadership




You must be logged in to post a comment Login