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Sportingtech won the Best Customer Service Award 2018

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Sportingtech, the gaming platform provider won the Best Customer Service Award for 2018. The Starlet Awards ceremony was organized by 5 Star Media.

 

Founded only in 2017, Sportingtech gathers a team with more than 10 years of experience in the gaming industry. Based in Lisbon, Portugal with regional office in Malta, the company thrives to develop ground-breaking solutions for the Operators targeting some of the most demanding gaming jurisdictions.

Dedicated and highly skilled individuals are at customers’ disposal all the time, available for any query or issue related to operations.

The services include guidance in Setup Process (launching the software, Server Setup), initial design of the website according to provided mockups, online workshops and trainings for proper usage of the Platform, continuous maintenance and upgrades of the Platform, 24/7 B2B technical support (multi-language) via email or live chat, consultancy related to general business strategy and improvements, continuous development of the product according to market requirements, activation of new upcoming products/features according to standard releases, and many more.

Besides standards, there are also additional services provided to Sportingtech’s customers: risk and trading management services for Sportsbook, supporting activities in marketing campaigns, fraud detection and prevention services, background monitoring of operations, competitors and personal advisement, additional customization of the system according to your requests, design and preparation of marketing materials.

Elvis Džombić, Head of Business Development at Sportingtech, expressed how pleased he is with the award “We are extremely happy to be recognized as the company with the best customer service. Our team is very dedicated to providing best possible service and we will improve even more over time. Excellent platform in combination with highly skilled professionals guarantees success for our customers”.

This is just one of many nominations for Sportingtech lately. We were among top five companies at CEEG Awards as Best Rising Star in Sports Betting Technology 2018, and we are also nominated for SBC Awards.

 

About Sportingtech:

Sportingtech is a gaming platform provider with an unrivalled online operation. As a new player on the market, development has been significant since being established in 2017. Managed by the highly experienced workforce, the platform is set to rise to international success.
With offices in Portugal, Malta, UK and Uruguay, Sportingtech has worldwide possibilities with access to a number of markets.


Source: Latest News on European Gaming Media Network

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Tom Horn Rolls Out Wild Winter Magic in Wild Snowflakes

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Tom Horn Gaming, a leading igaming software supplier, has unveiled its latest game, Wild Snowfakes, just in time for the winter season. A winter-themed slot transports players to a serene snowy wonderland filled with excitement and rewards.

Expanding Wilds and QuickX™ Bonus Buy Feature

With expanding wilds and the supplier’s proprietary bonus buy feature, QuickX™, Wild Snowflakes delivers thrilling gameplay and allows players to tailor their journey based on their preferences.

This medium-to-high variance game is played across a 5×3 gaming grid, populated with frosty fruit symbols and snowflakes, which act as wilds. When a wild snowflake lands as part of a winning combination on the 2nd, 3rd, or 4th reel, it expands to fill the entire reel, transforming other symbols above and below into wild snowflakes for bigger wins.

Players in applicable jurisdictions can activate one of three expanding wild features with 2x, 3x, or 5x multipliers using the QuickX™ bonus buy feature. This proprietary mechanic allows players to purchase direct access to bonus rounds, bypassing the base game grind. QuickX™ empowers players to customise their gameplay, offering a shortcut to increased winning potential. The cost of activating QuickX™ is dynamically calculated based on the player’s original bet size, multiplied by the chosen bonus buy multiplier.

A Winter-Themed Classic Slot with a Contemporary Twist

“Wild Snowflakes is a celebration of the beauty and magic of winter, brought to life through stunning visuals and an immersive theme. By combining the charm of a classic slot with engaging features, we’ve designed a game that’s both nostalgic and exciting. It’s the perfect addition to any operator’s portfolio this winter season, “ said Katarina Slaninova, Head of Marketing at Tom Horn Gaming.

The game will be available for distribution through Tom Horn Gaming’s extensive partner network from 21 November.

The post Tom Horn Rolls Out Wild Winter Magic in Wild Snowflakes appeared first on European Gaming Industry News.

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Bitblox unveil new partnership with Timeless Tech

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Bitblox, the pioneering software studio responsible for introducing a new wave of crypto-based price prediction games to the online casino world, has announced it has agreed a huge new deal that will see its full range of titles added to the Timeless Tech portfolio.

As a forward-thinking aggregator that prides itself on continually broadening the gaming verticals that it’s able to supply to customers, the partnership will allow Timeless Tech to offer releases like Up or Down?, Up or Down? Turbo and 3 in a Row to its casino clients going forward.

With these four additions as well as all future releases from Bitblox at their disposal, operators who use Timeless Tech to power their game aggregation needs will now be able to further engage their customers with a unique selection of titles that combine elements of both chance and skill.

Perfectly positioned to capitalise on the iGaming industry’s growing interest in cryptocurrency, all Bitblox releases require players to try and correctly predict Bitcoin’s price movement over a fixed window of time and have been built to appeal to both casino customers and sports bettors alike.

Although no prior knowledge of the Bitcoin market is needed to play, the presence of real-time price data enables users to follow the chart and make better informed decisions, meaning they have a more active role in the outcome of each round than they would with a traditional RNG title.

As a result, Bitblox’s games manage to fill a gap in the market that’s both fun and strategic while also supplying an exciting new vertical for operators looking to engage with a younger, crypto-curious audience. Their addition to the Timeless Tech portfolio should serve to see their current popularity grow further as they find their way to new customers in a variety of markets worldwide.

Brandt Page, Chief Executive Officer at Bitblox Games, said: “At Bitblox, we already know we’ve come up with a concept that holds genuine appeal to both sports bettors and casino customers alike, so the next step is obviously ensuring that our games get out to as wide an audience as possible.

“Our new partnership with Timeless Tech will enable us to do just that by making our full portfolio of releases available to a wide number of operators globally, so we’re very excited to see what the uptake is and we’re really looking forward to hearing back from customers on how they perform.”

Nicola Cainero, COO at Timeless Tech, said: “At Timeless Tech, we’re always looking to integrate innovative content that pushes the boundaries of gaming, and Bitblox aligns perfectly with our goal of providing unique and engaging experiences to both players and operators alike.

“By adding their releases to our platform, we can further broaden the gaming verticals that we supply to partners, providing them with fresh content that will add an exciting dimension to their current libraries while also attracting a new wave of players who are interested in cryptocurrency.”

The post Bitblox unveil new partnership with Timeless Tech appeared first on European Gaming Industry News.

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BETBAZAR partners with ICONIC21 to enhance live casino offering

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Innovative B2B worldwide iGaming marketplace provider agrees deal with leading live game supplier to further strengthen the range of titles available to operators

With the BETBAZAR marketplace going from strength to strength this year following a flurry of promising partnerships, the innovative iGaming company has announced another new addition after putting pen to paper with live casino supplier, ICONIC21.

Known throughout the industry for providing one of the most comprehensive selections of live dealer games around, ICONIC21 offers everything from classic titles like roulette and blackjack to Asian favourites such as Sic Bo and even boasts a suite of releases featuring bonus multipliers.

As a result of the new deal, BETBAZAR will now stock all 20 titles of the ICONIC21 portfolio in its online marketplace, giving clients a wider range of live casino options to choose from and enabling them to benefit from powerful promotional tools like Bet & Get offers and tournaments.

With all releases being broadcasted 24/7 from dedicated studios and hosted by friendly and professional presenters, the ICONIC21 game library provides a truly immersive experience to gamers that closely replicates the look and feel of attending a genuine bricks-and-mortar casino.

Of course, while the provider’s staple table game options will undoubtedly prove popular with customers, it’s perhaps the “Gravity Series” of games that will provide operators with the easiest way to differentiate themselves in the live casino market by offering something fresh and unique.

Boasting stunning visual effects, attractive backdrops and sky-high multipliers that can be triggered across a wide range of bets, all “Gravity Series” titles offer an exciting twist on classic game formats that can boost engagement through their potential maximum wins of up to 1,000x.

With every game in the ICONIC21 line-up also being fully customisable to suit partners’ needs, the supplier provides a genuinely bespoke service that will undoubtedly prove a big hit in the BETBAZAR marketplace and help the company further strengthen its existing live casino offering.

Alex Iaroshenko, Chief Executive Officer at BETBAZAR, said: “With live casino titles providing an exciting vertical for operators that delivers the closest thing to a real bricks-and-mortar experience, we’re delighted to team up with one of the industry’s leading live game providers, ICONIC21, in a partnership that will enhance the range of options available via our marketplace.

“With ICONIC21’s expansive library providing everything from classic table games to Asian favourites as well as unique titles that offer additional bonus multipliers for increased user engagement, we’re sure their games will go on to be a big hit with customers and players alike.”

Alina Mihaela Popa, Chief Commercial Officer at ICONIC21, said: “Having built up a market-leading collection of live casino games that encompasses everything from blackjack and roulette to specialised offerings like The Kickoff and Crash Live, we’re thrilled to now be able to get our titles out to an even wider audience by offering them to operators through the BETBAZAR marketplace.

“BETBAZAR’s impressive outreach and strong standing within the iGaming community will ensure that more prospective partners now have access to all of our releases, empowering them to offer a more engaging user experience to customers that can be fully customised to suit their needs.”

The post BETBAZAR partners with ICONIC21 to enhance live casino offering appeared first on European Gaming Industry News.

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