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Ladbrokes pulls out from self-exclusion scheme in Australia

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Major betting company Ladbrokes has pulled out from the plans for a national self-exclusion scheme in Australia. The scheme was intended for people trying to quit gambling.

The scheme was proposed as a joint initiative of the country’s largest online-only bookmakers, such as Sportsbet, BetEasy, Ladbrokes and Bet365 and the industry group Responsible Wagering Australia. The scheme would permit punters to ban themselves across states and all wagering sites at once on smartphones, computers and tablets.

Other reforms include a voluntary opt-out scheme for gamblers to set betting limits when they sign up, and a ban on offering “inducements” to tempt Australians to open online betting accounts or to refer a friend to open one.

Federal Social Services Minister Dan Tehan is expected to announce within weeks that the National Consumer Protection Framework for online wagering has been approved by the states and territories and will set down an implementation timeline.

But with uncertainty surrounding who will develop the nationally consistent self-exclusion scheme and how it would operate, wagering industry sources say Sportsbet and BetEasy (formerly CrownBet) have been working with government officials on the development of a proposal.

Ladbrokes supports a multi-operator self-exclusion scheme, but this week blasted the “frustrating” delays in rolling one out. The Australian arm of the UK-based betting company insists a model already in force in the Northern Territory, the jurisdiction where most online bookmakers hold their licences in Australia, has proved effective and should be replicated by other governments.

“The design and implementation of most multi-operator self-exclusion schemes fails due to complexity,” Ladbrokes general counsel Patrick Brown said.

“Ladbrokes calls on Sportsbet and BetEasy (CrownBet) to work within Responsible Wagering Australia on multi-operator self-exclusion.”

In the UK, the gambling watchdog has raised concerns about the effectiveness of the country’s newly introduced self-exclusion system, GamStop, and has hit out at flaws allowing self-excluded gamblers to continue receiving bookmakers’ promotional material.

Ladbrokes position puts it at odds with the two biggest members of Responsible Wagering Australia, the industry group led by former Labor Party heavyweight Stephen Conroy, and has raised questions internally over whether Ladbrokes will remain a member.

Some wagering sources believe Ladbrokes, ranked the fourth most popular online bookie behind Sportsbet, TAB and BetEasy, is also unhappy about the incoming ban on sign-up inducements which it relies on to attract new customers. They said Ladbrokes joined the Conroy-led association just over a year ago, and has been privately accused of not sharing the same “proactive” approach of other member organisations to “protect the sustainability of the industry.”

Mr Conroy said Responsible Wagering Australia had been a leading supporter of the new consumer-protection reforms and would continue to work actively with government leaders to implement its measures.

He said the national self-exclusion register, to be funded by the industry, was an integral part of the reforms and “must be easy to use and apply across all operators.”

 “All RWA members are strongly committed to this and currently offer simple to use self-exclusion options at an operator level whilst the federal government is implementing the national self-exclusion register,” Mr Conroy said.

 

Source: smh.com.au


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George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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ZITRO DIGITAL CONTENT LAUNCHES ON GAMES GLOBAL AGGREGATION PLATFORM, GAMES GLOBAL PLUS

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Partnering with Games Global marks a significant milestone in Zitro Digital’s global expansion strategy.

Zitro Digital, the online division of global gaming powerhouse Zitro, has announced a strategic partnership with Games Global, a leading supplier of iGaming content, to distribute its digital portfolio through Games Global Plus.

This partnership will introduce a curated selection of Zitro Digital’s most popular game titles—adapted from its successful land-based offerings—including the ‘Legendary Sword’, ‘Fu Frog’, ‘Link King’ and ‘Link Me’ series, among others, into Games Global’s extensive network of operators across multiple regulated markets.

Andy Booth, Chief Product Officer at Games Global, commented: “Welcoming Zitro Digital to Games Global marks an exciting step forward. This partnership represents not only a significant expansion of our aggregated content offering but also aligns with our vision of expanding our network of innovative partners that are shaping the future of iGaming.

Zitro’s proven success in land-based gaming, now translated into the digital space, brings fresh momentum to our portfolio. We look forward to growing together and delivering exceptional experiences to players around the world.”

Jose Javier Marti, COO at Zitro Digital, added: “Partnering with Games Global is a significant step in our digital growth strategy. Their world-class aggregation platform perfectly showcases Zitro’s distinctive game portfolio, allowing us to accelerate our global reach and bring our proven titles to new audiences. We’re confident this collaboration will deliver exceptional value for both companies and the operators we serve”.

 

The post ZITRO DIGITAL CONTENT LAUNCHES ON GAMES GLOBAL AGGREGATION PLATFORM, GAMES GLOBAL PLUS appeared first on European Gaming Industry News.

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Online casino players can now step into frosty wins with FBMDS’ Arctic Jumper new crash game

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FBMDS proudly announces the release of Arctic Jumper, the second title in its Momentum Series of crash games.

Following the successful debut of Magical Garden, this new release continues the series’ focus on dynamic gameplay, configurable mechanics, and engaging visual storytelling — all optimized for seamless cross-platform performance.

In Arctic Jumper, players join Snowball, a brave penguin on a mission to recover his lost glacier. Each round invites players into a frosty world of risk and reward, where the multiplier climbs higher with every moment, and the challenge is to cash out before the crash.

With visually captivating graphics, smooth animations, and immersive environments, Arctic Jumper offers a refreshing twist on the traditional crash experience. In terms of features, the Momentum Series offers players an immersive gaming experience, based on:

  • Single crash base game with high-paced action;
  • Stunning visuals and charming arctic narrative;
  • Manual and auto-bet functionalities for customized play;
  • Auto cashout option for strategic wagering;
  • Dual bet system – place up to two simultaneous bets;
  • Configurable maximum multiplier: 100x to 1000x;
  • Optimized for Desktop, Tablet, and Mobile;
  • RTP: 97.00%

Whether players prefer full control with manual bets or hands-off efficiency with auto-play and auto cashout, Arctic Jumper provides a smooth and intuitive interface. The Momentum Series is designed to balance simplicity and depth, giving operators a competitive edge in the evolving crash category.

As the second title of Momentum Series, Arctic Jumper continues the FBMDS mission to offer flexible, engaging, and mobile-friendly crash titles tailored to different player profiles, from casual gamers to high-risk strategists. Contact FBMDS to add this product to your portfolio today!

 

The post Online casino players can now step into frosty wins with FBMDS’ Arctic Jumper new crash game appeared first on European Gaming Industry News.

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Medallia Go to Be Powered by ComOps Starting July 1

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ComOps, a strategic consulting firm specializing in support-as-a-service for commercial operations, today announced that Medallia Go, Medallia’s rapid-deployment solution for hospitality brands, will now be powered by ComOps, the Preferred Hospitality Partner of Medallia.

The organization has teamed up with Medallia to ensure that hotels receive the strategic guidance and operational support needed to accelerate performance and success on the Medallia Go platform.

ComOps is a leading Medallia partner with decades of experience in the hospitality industry. The team brings deep knowledge of the Medallia ecosystem and a proven track record of helping hotels, resorts, and casinos achieve impactful results through elevated service delivery, employee engagement, and customer-centric operations.

“We’re proud to expand our partnership with Medallia and take on this role in supporting Medallia Go,” said Robert Levine, CEO of ComOps. “Our team understands the unique challenges hospitality brands face today. By pairing that knowledge with Medallia’s powerful technology, we’re helping hotel operators turn guest feedback into meaningful action and long-term loyalty.”

“Medallia Go is designed to deliver experience insights to hospitality brands quickly and without unnecessary complexity,” added George Polyard, COO of ComOps. “With ComOps leading the charge, hotels gain not just data, but the operational and strategic support needed to actually do something with it—because insights are only useful if they lead to action.”

“This collaboration with ComOps empowers organizations with powerful technology focused on creating meaningful outcomes,” said Sid Banerjee, Chief Strategy Officer at Medallia. “ComOps brings deep hospitality expertise and a proven track record of driving results, making them a natural extension of our mission. Together, we’re helping Medallia Go customers activate impactful experience programs from day one and turn insights into action faster than ever.”

ComOps will begin supporting the entire portfolio of Medallia Go properties on July 1.

Medallia and ComOps are officially launching the collaboration at the Hospitality Industry Technology Exposition and Conference (HITEC), the world’s largest, longest-running hospitality technology event, June 16-19, 2025. Attendees can stop by ComOps at Booth #2019 for more information.

 

The post Medallia Go to Be Powered by ComOps Starting July 1 appeared first on European Gaming Industry News.

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