Press Releases
EROGamb call for empowered consciousness over restriction ahead of iGB Live!
“Measures like the £2 FOBT maximum stake would not be needed if gamblers are well-informed and well-equipped to control their gambling independently,” is how Raian Ali, Associate Professor in Computing and Informatics at Bournemouth University, UK, sees the future of responsible gambling ahead of his presentation at iGB Live! HQ (17th – 20th July 2018) at the Amsterdam RAI.
The EROGamb project, led by Raian, and funded jointly by GambleAware and Bournemouth University, develops software and research facilities to retrieve the online gambling behaviour data of subscribed gamblers iteratively. It uses this data to help them see their gambling behaviour in various forms and modalities, inform their decisions and aid them to regulate their gambling. It enables them to nominate mentors to look at the data and enables the mentor to design messages and graphs to send to them and also get their feedback on it.
Discussing the need for empowered awareness and fair sharing of gambling data, Raian said: “Our project is titled Empowering Responsible Online Gambling with Predictive, Real-time, Persuasive and Interactive Intervention, and the key here is to use the Application Programming Interfaces (API’s) of online gambling operators and provide the data to responsible gambling services and their surrogate software in real-time.
“There is a general view that gambling is a loosely regulated industry and with the rise in online gambling, challenges in regulating other involved disciplines such as artificial intelligence, typically used for profiling users and marketing, and security, typically involved for data protection and authentication, would add yet additional complexity. The maximum stake cut to £2 would be only a quick fix as workarounds by gamblers would always be possible. We would expect further restrictions of this kind in the future, which may make the gambling experience cumbersome to all. To avoid further restrictive measures of this kind, the gambling industry would need to restore, perhaps build, a more positive image by taking more proactive approaches; mainly in the transparency to gamblers and offering them measures and tools to be more in control of their gambling behaviour. In the end, measures like the £2 maximum would not be needed if gamblers are well-informed and well-equipped to control their gambling independently.”
The project was crowned the winner at ICE Research Exchange event, organised in collaboration with UNLV International Gaming Institute and Director of Research, Dr Brett Abarbanel, earlier this year by an audience of industry thought leaders. The upcoming presentation at iGB Live! HQ will include a new focus on a gamblers perception of the EROGamb technology following a recent study and taxonomy of gambling behaviour data, as well as lessons learned.
Raian explained: “There does not seem to be a magic solution for problematic and addictive behaviours unless the person involved is willing to change and participate in some self-regulation. However, this should not mean other parties involved in the gambling experience are exempted from practising their duty of care. Unlike the alcohol and tobacco industries, online and machine-based gambling has an unprecedented capability of tracking personal consumption and communicating data and information about it to gamblers and their surrogate counsellors and intelligent software. Most importantly, this can happen in a real-time fashion making their usage more potent in a timely and relevant manner. Technology can be designed to enable gamblers to define and customise their problem gambling triggers, perhaps with the help of an expert, so that they are then aided through the use of some interactive and persuasive technology mechanics to stay within the limit.”
“We advocate a fair share of this data for two objectives,” he continued. “Indeed, the GDPR would be a step in that direction in emphasising the rights related to automated decision making including profiling and the rights to data portability. These will allow gamblers to ask for their data and the way it is being used to profile them and, also, to stream this data to them and their authorised parties including responsible gambling personnel and software. A simple download of this data would be only a primitive right of gamblers, yet not available, and we are advocating real-time streaming of this data so that a timely decision can be taken by responsible gambling personnel, algorithms and applications.”
Raian Ali and the EROGamb Project team will be presenting the analysis from the recent study and the project as a whole at the iGB Live! HQ – Elevator session on Wednesday, July 18, 2018, from 11:40 to 12:00.
Source: Press Releases Published on European Gaming Media Network
News
AI, Regulation, and Brand Power: SOFTSWISS 2026 Trends Report Reveals Where Industry is Heading
SOFTSWISS, a global tech leader in iGaming solutions, has released its 2026 iGaming Trends Report, developed in partnership with NEXT.io. The fourth edition of this annual study provides a data-driven roadmap for operators, suppliers, and industry stakeholders as they prepare for the next phase of industry evolution.
The report is based on a survey of over 350 iGaming professionals and the AI-driven analysis of more than 120,000 media headlines, making it one of the most comprehensive overviews of the global iGaming landscape to date. It combines qualitative and quantitative research methods, including independent analytics from Kantar, one of the leading research agencies, and internal insights from 30 SOFTSWISS experts.
Covering key global regions and industry domains, including marketing, regulation, technology, responsible gambling, cybersecurity, and AI, the 2026 iGaming Trends Report offers an in-depth look at the factors driving market transformation:
- AI Goes Operational: The perceived importance of AI scored 8.41/10 in 2025, up from 8.15 the previous year, with 56% of surveyed companies listing AI integration as one of their top three business priorities.
- Brand Over Bonus: Influencer marketing dominance has dropped by 10 percentage points since 2023, while brand reputation and trust now play a bigger role than bonuses in player acquisition.
- Marketing Reinvented: Operators are shifting their focus from performance-only tactics to brand-led ecosystems. iGaming companies are now tracking brand equity metrics, such as Top of Mind and Purchase Intent, as strategic KPIs.
- Regulation Reshaped: New markets, including Brazil, Finland, and France, are transitioning to competitive licensing models, while countries such as the UK and Lithuania are introducing tighter advertising controls.
- Responsible Gambling 2.0: AI-based tools are being deployed to identify at-risk player behaviour in real-time, a step now expected by regulators in jurisdictions, including Ontario and Greece.
- Cybersecurity as a Core Metric: Phishing incidents have increased by 180% since 2023, while 35% of smaller operators report inadequate cyber resilience, highlighting the growing connection between trust, compliance, and player retention.
This year’s edition introduces a new Microtrends section, exploring early-stage shifts and emerging ideas with near-term potential. This dedicated chapter highlights the smaller signals shaping tomorrow’s market opportunities.
Each microtrend is supported by real-world examples and regional case studies, illustrating how forward-looking operators and suppliers can capitalise on these developments before they reach mainstream adoption.
The report also includes a regional outlook developed by NEXT.io, covering Europe’s recalibration, North America’s measured growth, South America’s compliance-driven execution, and Asia’s controlled innovation model.
Ivan Montik, Founder of SOFTSWISS, comments: “In recent years, the sector has moved into maturity. What now matters is disciplined profitability, operational resilience, and the ability to deliver durable player value. This fourth edition reflects that shift. We examine the macrotrends reshaping the sector, the micro-level tactics and technologies that improve performance, and a regional outlook developed in partnership with NEXT.io. Taken together, these chapters provide a structured view of what will shape 2026 and the decisions it asks of operators, suppliers, and partners.”
In support of its ebook, SOFTWISS will present the 2026 iGaming Trends Marathon at the SiGMA Central Europe Summit on 5 November 2025. A four-hour event will take place from 12:00 to 16:00 on the People, Partners & Performance Stage, featuring keynotes and panels with leading global industry experts.
Last year’s edition of the Trends Report attracted significant industry attention, with over 13,000 downloads, confirming its value as one of the sector’s most respected analytical resources.
Operators and industry professionals can download the 2026 iGaming Trends Report here.
About SOFTSWISS
SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Casino Platform, the Game Aggregator with over 35,000 casino games, Affilka Affiliate Platform, the Sportsbook Platform and the Jackpot Aggregator. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.
SOFTSWISS, a leading technology provider for iGaming, has further solidified its presence in the European market by securing certification for its Jackpot Aggregator in Bulgaria.
The iGaming market in Bulgaria is experiencing significant growth, attracting new businesses despite stringent domestic regulations. The market is projected to generate 168.70 million euro in revenue by 2028, with an annual growth rate of 5.42%. The number of users is expected to reach 377.3 thousand by the same year, further highlighting the sector’s momentum.
In line with this growth, SOFTSWISS announces that its Jackpot Aggregator has received certification from Gaming Laboratories International (GLI), ensuring it meets all technical requirements for use in the Bulgarian market. With the new certification of the SOFTSWISS Jackpot Aggregator, Bulgarian-licensed operators can integrate this advanced engagement tool into their casino offerings.
In May, SOFTSWISS successfully entered the Bulgarian market through a partnership with Topwin.bg, which implemented the SOFTSWISS Casino Platform, the Game Aggregator, and the Sportsbook.
“We are seeing a strong surge in interest in our jackpot mechanic, fueled by the growing demand for engagement tools in the market. That’s why we are committed to further developing the Jackpot Aggregator, enhancing its features, and expanding into new markets. Certification for the Bulgarian market is a clear testament to our ambition and drive for expansion. We are actively working on obtaining certifications in other jurisdictions,” comments Angelina Stasiuk, Head of Business Line at SOFTSWISS Jackpot Aggregator.
SOFTSWISS has several international and national licences and certifications, including a South African licence acquired through the purchase of a majority stake in Turfsport. The company recently announced its plans to become the first certified software provider in Brazil.
About SOFTSWISS
SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 23,500 casino games, the Affilka Affiliate Platform, the Sportsbook software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.
What are the most popular games? What iGaming providers have achieved the greatest success? SOFTSWISS, an innovative company providing a complete ecosystem of comprehensive software solutions, shares valuable insights across regional markets.
The analysis presented is based on the Game Aggregator data spanning the second half of 2022 and the first half of 2023.
Europe
Slot games remain popular in Europe, even though they lost around five p.p. during H2 2022 and H1 2023. Despite this decline, their market share still exceeds 80% among the other gaming categories. In contrast, card games improved their position by almost four p.p.
The top five most popular game categories underwent minor changes in Q2 2023. The Total Bets Sum in Craps games saw a substantial increase, growing 2.7 times in comparison to the previous quarter. This boost in performance secured the fifth position for this type of games in the top rankings, displacing casual games.
Gates of Olympys, Big Bamboo and Midas Golden Touch emerged as some of the most popular games during the past year. Notably, the landscape of top games exhibited significant variations from quarter to quarter.
In the European gaming sector of 2022-2023, top-performing game providers include Amatic, Amusnet (EGT), BGaming, Evolution, Pragmatic Play, Push Gaming, and Relax Gaming. Their positions in the rankings experienced subtle shifts from quarter to quarter.
Asia
The top five most popular game categories in Asia have exhibited a consistent trend since the final quarter of 2022. Slot games hold a prominent position in the asian gaming landscape, with their market share exceeding 80% compared to other categories.
Gates of Olympys claimed the title of the most popular game in Asia in Q4 2022, and has maintained its leading position since. Meanwhile, another popular game, Bonanza Billion, has experienced fluctuations in its rankings within the top five since the end of the previous year. The Total Bets Sums of Aviator increased twofold during the first half of this year, propelling the game into a leadership position. In contrast, the once-popular game, Hot Fruits, lost its foothold in the top rankings during the second quarter of 2023.
As for the most successful game providers in Asia, it should be noted that Evolution, Pragmatic Play and BGaming have continually jostled for positions within the top five over the past four quarters under review. Play’n Go and Amatic ceded their places in the rankings to 1spin4win and Amusnet (EGT), with the latter heading the list in Q2 2023.
Tatyana Kaminskaya, Head of SOFTSWISS Game Aggregator, comments: “The popularity of the Aviator game can be explained by simple interface and fast payouts. What sets it apart even further is its distinctive gameplay mechanics, which significantly differ from other crush games in the market. Notably, Aviator provides players with the illusion of “control” over the game, adding an extra level of excitement and intrigue.”
Latin America
The top five of the most popular game categories in LatAm have remained consistent over the last year, with almost 60% of these categories dominated by slots.
The current top five most popular games are as follows:
Roleta Brasileiri – 8.27%
Aviator – 5.97%
Gates of Olympus – 5.24%
Sweet Bonanza – 3.44%
Crazy Time – 3.14%
Notably, Aviator surged to the top in Q4 2022, experiencing a significant increase in the Total Bets Sum, nearly 170 mln euro more in comparison with the previous quarter. This success propelled its provider, Spribe, from the tenth place in Q3 2022 to the fourth in Q2 2023, displacing Play’n GO from the top five. Other providers, specifically Pragmatic Play, Evolution, Playtech, and BGaming, remained in the top with minor shifts in their rankings over the past year.
The top five most popular games account for approximately 25% of the Total Bets Sum across all games in Latin America, while in Europe and Asia the same covers around 10%. Another noteworthy market trend is the displacement of slots with roulette, and the growing preference for live games.
Carla Dualid, Regional Business Development Manager at SOFTSWISS in LatAm, comments: “Players in Latin America in the context of online gambling may differ from players in Europe in several ways. Most Latin American players bet through mobile devices and prefer online play. Local casino slot players tend to place small but regular bets, which distinguishes them from European online casino players, who, in turn, bet less frequently, but wager larger sums on slots. Speaking about the LatAm market, we should keep in mind that Brazil is the most active player in it. Such factors as economic potential, increasing Internet penetration, mobile accessibility, and regulatory changes are making the Brazilian market more attractive for operators.”
About SOFTSWISS
SOFTSWISS is an international iGaming company supplying certified software solutions for managing gambling operations. The expert team, which counts 1,400 employees, is based in Malta, Poland, Georgia, and Belarus. SOFTSWISS holds a number of gaming licences and provides one-stop-shop iGaming software solutions. The company has a vast product portfolio, including the Online Casino Platform, the Game Aggregator with thousands of casino games, the Affilka affiliate platform, the Sportsbook Platform and the Jackpot Aggregator. In 2013, SOFTSWISS was the first in the world to introduce a Bitcoin-optimised online casino solution.
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