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Time to take action on unfair terms says Gambling Commission

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Online gambling firms are being told to review the terms and conditions they have in place before action is stepped up in the New Year to ensure consumers are treated fairly.

This announcement comes as a result of joint work with Competition and Markets Authority (CMA), into unfair terms and misleading practices by online gambling businesses. The CMA has found that many online gambling operators could be breaking consumer protection law, through terms and conditions of bonus promotions that are not clear and instances where they have restricted customer rights and ability to access their own money and winnings.

In relation to promotional offers, some of the concerns include (1):

  • Restrictions on customers being able to withdraw their deposit balance and any winnings generated from deposits.
  • Consumers being unable to clearly distinguish between play with the bonus balance and the deposit balance, in particular, which balance they are about to play and the terms applicable.
  • Promotion specific play restrictions (eg maximum bet sizes, weighted wagering game requirements) which are not set out clearly to consumers, reserve excessive discretion to the operator, and which can have serious consequences for consumers, including the confiscation of deposits and winnings.
  • Significant conditions in relation to promotions are, more generally, not being provided to consumers in a clear, timely, transparent, non-misleading and prominent manner.
  • In relation to free bets, operators are not honouring these, despite customers having already placed one or more qualifying bets under the promotion.
  • Terms which assume consumers have consented to the use of any personal information (including their name) for promotional purposes for the benefit of the operator.

Gambling Commission Executive Director Sarah Gardner, said: “It is of paramount importance that consumers are empowered to make informed choices about their gambling and that the information available about their rights is correct and clear to them.

The CMA’s findings have indicated that currently there is an imbalance between gambling firms and consumers – too often weighted in the favour of the operator. The CMA has set out its concerns to the gambling industry – this sets out clearly the changes which online gambling operators need to make to ensure promotions and practices are compliant with consumer protection law.

We have been making it clear to the industry that they need to get their house in order on this. The CMA has now set out clearly its concerns so there is no excuse for operators not to act urgently in the interests of consumers. We plan to step up action in the New Year to ensure that consumers are being treated fairly.

Sarah adds: “Too often we have found that the terms and conditions have been complicated, one-sided and difficult to understand. Addressing this is a priority in our recently launched strategy – a roadmap for a fairer, and safer gambling market. Our work over the next three years will include ensuring greater transparency from gambling firms in the information they make available to their customers and we’ll be working with the industry to ensure that consumers can make decisions about their gambling more confidently.

Speaking to gambling firms at the Gambling Commission’s annual Raising Standards conference yesterday, the CMA gave advance warning of the changes operators are expected to make following its investigation into a number of gambling businesses.

See the CMA presentation slides and view a video (below) of the speech delivered at the conference.

The CMA will publish the findings once enforcement activity into a number of gambling operators has concluded.

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

gambling games

The Best 11 Bingo Slots Online Products

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If you like games of chance and luck bingo slots are most definitely for you. With new sites appearing constantly, users have a plethora of options to choose from. Therefore, we have compiled the top online bingo and slots that you can start having fun with. The top 11 slots of online products are given below:

  • Cyber Bingo
  • Bingo Fest
  • Cafe Casino
  • lv
  • mBit
  • Bingo Spirit
  • Cyber Spins
  • Ignition
  • BetUS
  • Vegas Crest
  • Lucky Tiger
  • Shazam

Cyber Bingo

It is the best online site as we go through it overall. Cyber Bingo is very supportive of its customers. Furthermore, it provides about 500% welcome bonuses to its customers. It also provides 24/7 customer support. Cyber Bingo combines all the best elements of the online bingo industry, whether you’ve played bingo for a while or are just starting started.

Bingo Fest

It is the best online tournament organizer. Bingo Fest is the only site that provides free 20 spins on sign-up. It provides 24/7 customer support. There is also 25% cash back on every withdrawal. Furthermore, it provides regular bingo tournaments for its customers.

Cafe Casino

It is another wonderful platform to enjoy a vast variety of Bingo slots. Cafe casino is mainly popular for its bonuses and range of Bingo slots. It’s bonuses are very attractive to newcomers.

Slots. Iv

It is the platform that provides mobile picking bingo that works online. Slot.Iv provides excellent mobile compatibility against other platforms. Furthermore, it gives 300% welcome bonuses. Slot.Iv is also the only site that provides hot drop jackpot games.

mBit

As the name shows, it is the best bitcoin bingo site. It welcome bonus is about 5 BTC. Furthermore, its extra interesting feature is that it provides live community chat.

BingoSpirit

This the only location where you can make your own unique bingo cards is on BingoSpirit. You can use any number to create your own unique bingo cards. Therefore, the possibilities are unlimited here.

Cyber spins

There are more than 500 Bingo games available to the players. All the slots that are present here are totally free. It was launched in the year 2020 and it possesses gaming concept software. Furthermore, it offers exceptional daily casino bonus offers, exclusive promotions and competitions, casino points, and bingo points.

Ignition

It is a mobile poker site with a smooth user interface. The poker software of Ignition has a number of features and customization options to enhance your online poker experience. Furthermore, they offer great Bingo slots, which is the highlighting feature here.

BetUS

A variety of well-known Bingo slots from Digital Gaming Solutions are available in the casino department of BetUS. Additionally, it provides fantastic daily bonus offers for casinos, exclusive contests and promotions, and especially bingo slots.

Vegas Crest

Almost every variety of Bingo slots are available at Vegas Crest Casino. It is a wonderful gaming platform for lovers of Bingo slots. Furthermore, it offers two deposit bonuses and free spins upon signing up.

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Armenia

Armenian parliament adopts bill on gambling in the first reading

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The Armenia National Assembly voted overwhelmingly to adopt the draft law on making amendments in the law on combating terrorism in the first reading at today’s sitting.

 

The parliament fully adopted the draft law on making amendments and supplements in the law on the “RA Investigative Committee” and the attached package of draft laws in the second reading with a vote of 85 for and 7 against.

The issue of adopting the draft law on making addendum to the Criminal Code initiated by MPs Karen Avagyan and Hrayr Tovmasyan in the second reading was also put up to voting.

The bill passed overwhelmingly the parliament’s second reading. In a speech ahead of the voting, Tsarukyan faction MP Naira Zohrabyan voiced the faction’s intention to support the bill in the second reading since the proposals submitted by the bloc over the measure had been accepted.

The Armenian parliament also overwhelmingly voted to adopt the draft law on making amendments and supplements in the law on energy and the attached bill package in the first reading.

The draft law on making amendments and supplements in the law on “Games of Chance, Online Games of Chance and Casinos” and the attached package passed the parliament’s first reading, receiving a total of 93 votes in favour.

The National Assembly also fully adopted the law on the Constitutional Court and the attached draft package in the second reading with 87 votes for and 7 against.

 

Source: panorama.am

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EEG iGaming Directory

Play’n Go launches Mystery Joker 6000

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Omni-channel slots specialist Play’n Go has reinvigorated the much-loved fruit slot in its latest title Mystery Joker 6000.

 

The three-wheel, five-payline game delivers the same classical symbols known to slots fans, with the introduction of the Joker symbol which triggers free spins and big wins on finding it.

When players land a Joker on a payline that runs across reels one and two, the third will re-spin while the rest are held, and if a third Joker is found, the innovative mystery wheel feature is triggered, potentially paying out up to 6000 times the current coin value.

Mystery Joker 6000 allows players to transfer winnings from the main game into the super meter mode, where bets cost double but wins even bigger, and with the mystery wheel even easier to find.

Landing three jokers randomly across the reels in the base game will pay out randomly up to 6000 times the coin value, with three on the one payline automatically awarding the full 6000 times to the player.

Significantly, super meter mode offers an RTP of over 100%, hugely attractive to players looking for consistent wins, and unique for what appears to be a traditional fruit slot.

Johan Törnqvist, chief executive officer of Play’n Go, said: “The traditional fruit slot has been a mainstay of the casino space for decades with players loving its simplicity and regular payouts.

We’ve decided to add the Play’n Go creative touch to the classic and reinvigorate the genre for today’s player, and we’re sure they’ll enjoy Mystery Joker 6000’s much-improved gameplay.

The Super Meter mode will offer players constant choice between big wins or potentially even greater ones should they feel lucky, particularly as the Mystery Wheel will come into play when finding just two Jokers.

Mystery Joker 6000 marks Play’n Go’s final release of an award-winning year, which has seen it launch 60 new titles across various genres. It’s set to build on this in 2018, with a product roadmap in place that will see even more innovative and enjoyable slot releases.

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