Evenbeter and Headshot launch iGaming retention study for 2026–2027

Data collection runs 3 September–1 October 2026, with a final report due in late November 2026.

Evenbeter and recruitment agency Headshot have launched an industry study on employee retention and turnover titled “The State of iGaming Teams 2026–2027: Why People Stay. Why They Leave. What Leaders Can Do Next.” Data collection is scheduled to run from 3 September to 1 October 2026, with the final report planned for late November 2026.

The companies say the research is designed to address limited industry-wide data on retention, alongside rising costs associated with losing experienced staff. The project will use online and offline surveys and interviews.

Daria Fot, Human Resources Director at Evenbeter, said: “The goal of the research is to build a full industry picture of team conditions in iGaming and provide companies with practical recommendations for employee retention.”

According to the organisers, the report will cover methodology and respondent profiles, reasons professionals leave and what drives retention, how candidates choose employers, management culture and employee experience, burnout and workload, and a gap analysis between what companies prioritise and what employees value. It also aims to outline shifting specialist expectations for 2026–2027 and provide recommendations for employers.

Polina Kapitonova, CEO at Headshot, said: “Market-wide averages offer little value to individual companies. We will break down the results by factors such as professional experience, function, and location, and show why people stay or leave in each context.”

The organisers invite all iGaming professionals, from line specialists to team leads and CEOs, to participate via the survey link, here.

As an added incentive, a special prize draw with valuable rewards will be held among all survey participants.