Vixio: 65% of compliance leaders distrust generic AI for regulatory decisions

Vixio has published The State of AI Trust in Regulatory Compliance 2026, finding that 65% of compliance leaders distrust generic AI tools when used for regulatory decision-making. The report was released in London on 27 August, 2026 and is based on qualitative interviews with compliance, legal and risk executives across payment providers, retail banks and gambling operators.

The research points to a gap between organisational pushes to adopt AI and what compliance teams are willing to rely on in audit situations. Vixio said 53% of interviewed compliance teams actively use AI tools for basic regulatory change management tasks, including monitoring, assessing impact and implementing changes relevant to their business.

However, respondents drew a line between early-stage research and defensible interpretation. Hallucinations and “fabricated confidence” were the most-cited friction point, with 59% raising concerns about audit risk when models present incorrect regulatory interpretations authoritatively. Separately, 56% said they enforce a strict human checkpoint before relying on AI outputs, positioning AI as a research assistant rather than a decision-maker.

Vixio also outlined what it calls the “4 Foundations of AI Trust” for real compliance use: verified data, direct source citations, human review, and clear activity logs.

“This report makes one thing clear: in regulated industries, speed without trust is a risk no company can afford. Compliance leaders shouldn't have to choose between AI efficiency and defensible accuracy. This research names the trust gap at the heart of the market, and at Vixio we're evolving our platform in lockstep with our clients to turn regulatory ambiguity into trust, so compliance can say yes with confidence.”

- Christian Erlandson, Executive Chair & CEO, Vixio