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Keeping pace in a fast-moving industry

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Jo Dennis, Chief Commercial Officer at Incline Gaming Marketing, on why service providers need to evolve their offerings in line with the ever-changing demands of the marketThe global online gambling industry is fast-moving, with revolution and evolution constantly driving things forward. The pace of change is reflected in the transitions operators and suppliers have gone through, not only since the inception of the industry, but just in the last few years.

This change can also be seen in the different service providers supporting operators and suppliers, and this includes marketing and creative agencies such as Incline Gaming Marketing.

Where once agencies would specialise in one or two areas, such as SEO or creative, in today’s highly competitive market, they have had to become full-service. And this is the approach we have taken at Incline Gaming Marketing.

We also ensured that we are more than just a service provider, and very much become an embedded partner in the business if that’s the level of support required.

Since being founded by industry veteran Peter Laverick back in 2020, we’ve added services organically and through acquisition (including the takeover of Random Colour Animal in 2024) to become a full-service digital marketing and creative partner focused exclusively on the regulated gambling industry.

We are not just a supplier of campaigns or assets; we run marketing operations end to end for our partners, functioning as part of their in-house team.

Our expertise covers everything from branding and web development to SEO, user acquisition and CRM, making us a one-stop shop for operators looking to launch brands or build even more equity in their current brand assets.

We break these services down into three connected disciplines that together form a complete managed marketing service. Let’s take a closer look at them.

 

User acquisition:

We plan, execute and optimise campaigns across Meta, Google, TikTok, Snapchat, Apple and programmatic networks, managing multi-million-dollar budgets. In fact, we’ve handled more than $75m in ad spend over the years.

As an approved Facebook Business Partner, we’ve been rated the most effective media buyer in North America’s online gaming sector, achieving a 99.9% efficiency score.

Our approach combines data-driven precision with creative excellence to acquire high-value players who fuel the entire customer ecosystem. It includes data-driven targeting, omni-channel execution, AI-enhanced optimisation, creative integration and real-time reporting.

Why does this approach work so well? Because more than 90% of sports betting handle in states like New Jersey, Pennsylvania and Michigan comes from online and mobile channels, and this makes mobile-first UA execution absolutely essential.

This trend isn’t unique to North America. Regulated markets continue to grow at pace: in Q1 2025, Great Britain’s online GGY rose 7% year-over-year to £1.45bn, led by slots revenue of £689m and record player activity. In 2024 overall, the UK’s online market delivered £6.5bn in GGY, up 2.8% year-over-year, despite tighter controls.

As markets expand, the opportunity grows too, and in our experience, personalised advertising can deliver a 5–8x ROI on spend and lift sales by more than 10%. It also allows operators to test and optimise creatives weekly, allowing them to achieve up to 50% higher CTRs compared to static creative sets.

 

Customer relationship marketing:

Our CRM specialists handle the full player lifecycle from onboarding and first-time deposit conversion to long-term retention and reactivation. We combine data-led segmentation with targeted offers and creative to grow lifetime value while controlling bonus spend.

Our approach includes lifecycle engagement, with carefully crafted personalised journeys that increase retention, reduce churn and maximise LTV, segmentation and targeting, multi-channel communication, real-time triggers and performance analysis.

This is a powerful combination and approach driven by real-time CRM interactions that can outperform scheduled campaigns by up to 50% in terms of immediate revenue uplift.

What’s more, players acquired via referral programs can have a 25% higher retention and LTV compared to organic or paid channels. Finally, personalised retention campaigns can reduce churn by up to 15% and boost repeat purchase frequency by up to 20%.

 

Creative:

Incline Gaming Marketing is a creative machine, producing more than 1,000 assets per month from brand identities and websites to broadcast-quality TV sports, slot game creatives, supplier content packs and conference materials.

We combine seasoned industry expertise with AI-powered tools and processes to execute at scale, delivering hyper-personalised, dynamically optimised campaigns that drive measurable results. Our weekly “best performer” analysis ensures fresh, data-based creative iterations that keep campaigns competitive in any and every market.

Our approach also takes in performance-driven design, data-led insights, AI-enhanced production, access to a creative library with more than 5,000 casino ad creatives tested for performance marketing, plus multi-format capability.

This approach is proven to work because personalised creative delivers up to 5x higher conversion rates compared to static, non-targeted creatives, while A/B testing assets can improve CTR by up to 50% and significantly extend campaign longevity.

We also know that creative refreshes can reduce cost-per-acquisition by up to 30% in performance-driven campaigns.

These have been our core service offerings for some time now, but given the ever-changing landscape, we have recently expanded into SEO and affiliate program management so that we can continue to support our partners in all aspects of their digital marketing and creative work.

When our partners win, we win – a saying that applies to the global online gambling industry. And that’s why at Incline, we never stand still and are always moving with the fast-slow of the sector, specifically when it comes to how our partners acquire and retain high-value customers at scale.

The post Keeping pace in a fast-moving industry appeared first on European Gaming Industry News.

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Boomerang Partners officially launches Golden Boomerang League 2025

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From September 1 to October 31, participants will compete for a pass to the Golden Boomerang Awards and other prizes.

Boomerang Partners, a rapidly growing global affiliate iGaming & Betting Marketing Agency, officially launches the first season of its new tournament, the Golden Boomerang League. All active affiliate partners of Boomerang are enrolled automatically. If you are a newcomer, register on the competition’s landing page.

Each participant has two months (from September 1 to October 31, 2025) to generate 20 sports FTDs on brands from Boomerang’s portfolio and make it to the finalists’ list. The winners will be announced on stage in a solemn atmosphere on the second day of SiGMA Rome, on November 5, 2025, and will receive well-deserved recognition.

What’s at stake

All participants of the Golden Boomerang League who generate 20 sports FTDs will automatically enter the prize draw. A grand prize is a unique, automatic qualification in the third season of the annual global traffic tournament for affiliate teams, the Golden Boomerang Awards 2026, bypassing the competition for the top 30 or inclusion in nominations. GBA is a landmark event for the industry, which not everyone can participate in. It allows Boomerang’s affiliate partners to demonstrate their expertise on a global level, compete for various awards, and attend a large-scale award ceremony at a top location. Additionally, the top performing participants can get “money can’t buy experiences”: participation in exclusive networking events with industry leaders, visits to the iconic San Siro Stadium in Milan, and meetings with AC Milan Legends, such as football icon Andrea Pirlo.

Also, as an Official Regional Partner of AC Milan, Boomerang Partners offers 2x AC Milan Experience. The winners will receive a complete package, including flight, accommodation, and attendance at an AC Milan match at the iconic San Siro Stadium in Milan.

By the way, participants who have qualified for the prize draw will receive a surprise. Keep an eye on the details on the website.

The race has started

There’s not much time – join the Golden Boomerang League, where legends are made, now. Demonstrate your expertise and win automatic access to the elite Golden Boomerang Awards 2026 tournament.

About Boomerang

Boomerang Partners is a rapidly growing global brand offering a wide range of services. Boomerang is the Official Regional Partner of AC Milan. In 2024, it launched the inaugural Golden Boomerang Awards — a global tournament for affiliate teams. More than 400 affiliate teams participated in the second season of the tournament in 2025. Boomerang launched six new products in 2024, contributing to a nearly 1.5-fold increase in product users.

Boomerang’s portfolio contains 18+ brands offering affiliate and entertainment services across 40+ markets in compliance with local regulations. These products provide personalized bonuses and 24/7 multilingual support.

The post Boomerang Partners officially launches Golden Boomerang League 2025 appeared first on European Gaming Industry News.

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BC.GAME Strengthens African Strategy with Dual Regulatory Approval in Kenya

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Leading iGaming operator BC.GAME has reinforced its African expansion strategy after its subsidiary, Blockdance Africa Limited, obtained dual regulatory approvals from Kenya’s Betting Control and Licensing Board (BCLB).

Kenya: A Strategic Entry Point into Africa

As one of the continent’s most dynamic betting markets, Kenya offers a unique combination of youth-driven demand, digital adoption, and a strong sporting culture. By gaining both a Public Gaming Licence and a Bookmakers Off-the-Course Licence, BC.GAME positions itself to compete in one of Africa’s most competitive regulated environments.

Raising the Bar on Compliance

Kenya’s regulator has introduced stricter measures in recent years, from higher licensing costs to tighter oversight of advertising and financial accountability. BC.GAME’s successful licensing process reflects the company’s ability to adapt to these elevated standards, highlighting its readiness to operate responsibly in fast-evolving jurisdictions.

Local Commitment, Global Roadmap

Beyond compliance, the new approvals signal BC.GAME’s intention to invest in localized offerings that connect with Kenyan players. The company plans to engage with local sports and cultural initiatives as part of its rollout strategy.

“This milestone underlines our long-term commitment to Africa,” a BC.GAME representative said. “Kenya is not just a market—it’s a hub for innovation and opportunity, and we’re proud to be part of its regulated ecosystem.”

Expanding a Global Licensing Network

The Kenyan approvals add to BC.GAME’s growing list of international licenses, forming part of its proactive global compliance roadmap. With validity through 2026, these authorizations provide a foundation for deeper partnerships in Africa while strengthening BC.GAME’s reputation as a responsible operator worldwide.

About BC.GAME

BC.GAME is a community-led iGaming platform that delivers sports betting, casino entertainment, and Web3 experiences to players globally. Driven by its philosophy “Stay Untamed”, BC.GAME combines cutting-edge innovation with a commitment to regulatory integrity.

Contact

Pr manager

Olivia Dixon

BC.GAME

[email protected]

The post BC.GAME Strengthens African Strategy with Dual Regulatory Approval in Kenya appeared first on European Gaming Industry News.

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Rising Bonus Abuse in Sports Betting: Fraudsters Leveraging Hidden AI Powered Bots

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As digitalisation sweeps through the industry, the sports betting market has flourished. Taking betting online has made the experience more accessible, convenient, and interactive than ever. Artificial intelligence (AI) has made a big splash in recent years, giving sportsbooks access to more detailed data analytics. AI doesn’t only benefit sportsbooks however, as fraudsters have taken advantage of the technology for more malicious purposes. If sportsbooks don’t take action now, they face rapid losses to their budgets.

Sportsbooks frequently invest in pay-per-click (PPC) campaigns to drive first-time depositors (FTDs), using promotions such as bonuses to attract new users. However, these bonuses are a prime target for fraudsters, who leverage advances in AI to exploit them—driving fake sign-ups that drain budgets without delivering genuine new players.

To accomplish this, bad actors program AI-powered bots to rapidly create new accounts and take advantage of promotions without ever generating a conversion on the site. Bot networks like this are detrimental to advertising budgets, being responsible for nearly 40% of click fraud according to FraudLogix.

Most sportsbooks have fraud management systems in place to intercept and block these bad actors during the sign-up process. However, this does not prevent bots from clicking on paid search ads in the first place, driving up costs and draining marketing budgets before fraud can even be detected.

Sportsbooks need to take it upon themselves to develop a proactive strategy to identify fraudulent engagement. Without a strategy in place, sportsbooks risk significant profit loss and distorted campaign metrics.

 

Evolving Fraud tactics

Sportsbooks have been reaping the rewards of digitalisation, but this increased success comes with a hidden cost. The success of the industry has drawn the attention of bad actors, and with AI they pose a bigger threat than ever. Bad actors can now program AI bots to convincingly behave as a human user would. Bots can then carry out repetitive tasks repeatedly, allowing fraudsters to create floods of them to interfere with campaigns.

The PPC campaigns utilised by sportsbooks are often targeted by bots which repeatedly click on these paid ads. This drives up ad revenue for the publisher drastically, as bots increase the overall customer acquisition costs (CACs).

To carry out an attack, fraudsters use hosting servers. These servers can be used to store large amounts of data. From here, bad actors can then disguise themselves using a residential Internet Service Provider (ISP) to blend in with other users. Bad actors can mask their real location by routing their connection through a different server. This is typically carried out by using a residential IP address through a residential proxy, making the fraudster appear like a legitimate user to trick systems.

Fraudsters are experts at covering their tracks, as they can program bots to delete their information and cookies after clicking on a paid ad. Bots can then carry out the task on repeat by switching to a different device to appear as a new user. Fraudulent clicks from bots increase market expenditure without leading to a legitimate conversion, draining resources, and diluting return on investment (ROI). The problem is plaguing the industry as bots are responsible for approximately 24% of all clicks according to Imperva, and the risk is only increasing.

 

 

Bots Taking Advantage of Paid Promotions

A great way for sportsbooks to capture a new audience is through one-time special promotions. Bonuses like these are a popular hook, and encourage players to keep betting, even after the bonus funds are used up. Most of these promotions are offered once per account, but fraudsters can use bots to manipulate the system. These bots are programmed to generate multiple fake accounts and abuse the bonus repeatedly. Funds intended to drive FTDs are then diverted by bots without delivering genuine value, significantly draining resources.

Fraudulent traffic negatively impacts future campaigns as bot activity skews metrics. An influx of bot activity provides marketers with false positive results. Sportsbooks will then mistakenly direct more funds to these campaigns, setting them up for future losses and more bot activity.

Legacy fraud tools typically concentrate on the sign-up stage, targeting and blocking fraud there. However, this tactic doesn’t stop bots from siphoning media spend beforehand. Differentiating between sophisticated bots and legitimate traffic is difficult for these tools, allowing fraudsters to act before they can be identified. Attacks are on the rise, and if sportsbooks fail to take the necessary precautions to protect themselves against fraudulent clicks, they face considerable losses.

 

 

Utilising Transparency to Tackle Fraud

To ensure marketing efforts aren’t wasted and first-time depositors can be reached, sportsbooks need a strategy in place to combat fraud. Sportsbooks should be analysing their traffic for any sign of potential bot activity before they suffer multiple losses.

Monitoring traffic allows sportsbooks to identify irregular engagement, such as high bounce or click rates, or traffic from suspicious locations. To identify bots before they can impact campaigns, sportsbooks should continuously monitor their traffic for anomalies like these so they can be dealt with.

Fake accounts run by bots are a growing problem for sportsbooks, therefore sportsbooks should deploy strong identity verification alongside a trusted partner. This prevents fraudsters from creating multiple accounts to exploit promotions by forcing them to prove their identity.

Sportsbooks can also set click frequency limits for users. Setting limits prevents a particular user from repeatedly clicking on the same paid ad campaign. Bots are especially vulnerable to this tactic, preventing them from driving up costs by blocking them with a click threshold.

 

Ending Bonus Abuse

Digitalisation has provided both opportunities and complex challenges for sportsbooks. The pivot towards online betting has presented sportsbooks with the chance to reach a whole new audience. However, sportsbooks can’t truly capitalise on this new opportunity as long as bots are draining budgets behind the scenes.

To protect their advertising investments, sportsbooks need to take action. Sportsbooks need to take control of their traffic and identify any bot activity before bad actors have the chance to take advantage. By taking an active role in their defence, sportsbooks can ensure their bonuses stay strictly in the hands of their real audience.

 


Article by Chad Kinlay, Chief Marketing Officer, TrafficGuard

A driven, open-minded, creative senior marketer with a strong sense of dedication and commitment. With over 15 years of progressive international experience in marketing and communications management, Kinlay has a credible history of commercial success. 

The post Rising Bonus Abuse in Sports Betting: Fraudsters Leveraging Hidden AI Powered Bots appeared first on European Gaming Industry News.

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