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Allwyn Thanks Retailers for Their Continued Support During Upcoming Significant Upgrades
Allwyn, the operator of The National Lottery, has thanked its 43,500 retail partners for their continued support and assistance, as it takes the next major step in its wide-ranging National Lottery transformation plan.
The National Lottery will undergo its biggest technology upgrade since 1994, transforming core gaming and retail systems. This will involve launching new terminal software and moving systems to new platforms, as well as a number of other crucial back-end tech upgrades. The upgrades also include the delivery of 30+ new systems and complex data migrations, including the transfer of tens of thousands of retailer records and millions of transactions.
The technology updates will take place from 2-4 August, taking National Lottery services offline from 11pm on Saturday until late Monday morning. Following Saturday night’s Lotto and Thunderball draws, The National Lottery website/app and retail lottery terminals will shut down at 11pm, preventing players from logging into their online accounts, buying draw tickets or claiming prizes – in-store or online – until Monday.
Over the next 10 days, there are several activities to deliver before gaining final approval for this date. This includes final testing and helping retailers to understand how to use new National Lottery systems.
Players will still be able to check results until systems go offline on Saturday and will still be able to buy Scratchcards in shops for the duration. They’ll also be able to see the latest National Lottery draws and view the full results for the Saturday draws on The National Lottery’s YouTube channel.
Once services come back online on Monday, around 8000 National Lottery retailers will switch over to new state-of-the-art lottery Wave terminals – which have already arrived in their stores. These will allow them to process player transactions more quickly and provide them with more functionality. The remainder of National Lottery retailers will be using the new software that went live over the weekend on their existing terminal and will receive their own new Wave terminal in the coming months.
There are a number of actions that retailers should proactively take to streamline and speed up the process, including:
• Retailers should keep their terminal plugged in and powered on all weekend, to allow critical software updates to take place
• All stores should activate sufficient Scratchcard stock to keep dispensers full until Monday
• Retailers can sign onto their terminal before 10am on Sunday morning to access their weekly invoice, but after they’ve done that, they should put the terminal cover (found in the support pack which will be sent to them) in place to prevent anyone from accessing the terminal
• On Monday, the way that all retailers sign-on to their terminal will change, so they should make sure they have their new sign-on details to hand (again, these can be found in their support pack).
Allwyn is providing retailers with customer-facing point of sale materials to keep players informed about the upgrade and distributing comprehensive support packs to the 43,500-strong estate.
It’s expected that a small proportion of legacy in-store terminals may experience delays coming back up on Monday if certain upgrade processes were interrupted for various reasons. Most retailers who follow the guidance in their support pack will experience a smooth return to service. To assist those who might need additional support, Allwyn has specialist teams standing by to get them back up and running as quickly as possible.
Allwyn’s Director of Operations, Jenny Blogg, said: “These critical tech upgrades follow on from our continuous progress in modernising The National Lottery, which hasn’t had a major refresh since 2009. This includes introducing a fresh new look in our 43,500 retail partners with new stands, dispensers and signage, as well as rolling out state-of-the-art lottery terminals and a new in-store network provided by Vodafone.
“We’re very grateful for our retail partners’ continued support through these latest upgrades. We’ve been working hard to make sure retailers can get back up and running as quickly as possible after the weekend, so it’s really important that they follow the instructions in their support pack. While these significant updates will mean short-term disruption for players and our retail partners, they will allow us to deliver on our promise to bring new, exciting games to The National Lottery; a better player experience; and our commitment to double returns to Good Causes from £30m to £60m every week by the end of the 10-year licence.”
The post Allwyn Thanks Retailers for Their Continued Support During Upcoming Significant Upgrades appeared first on European Gaming Industry News.

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Push Gaming redefines its portfolio, unveiling new game categories and sub-brand for extended player reach
B2B gaming supplier Push Gaming is embarking on a major strategic expansion, introducing two new game categories and a new sub-brand to scale its operations and significantly diversify its game portfolio while maintaining its reputation for high-quality slot experiences. The move aims to attract a wider range of players and secure a substantial market share in key regions.
Known for its premium, quality approach to game design, Push Gaming is broadening its signature style to reach a larger audience while maintaining its commitment to excellence. The new strategy introduces two distinct game categories: Push Originals and Push Actions, which remain within the Push Gaming core brand alongside a new sub-studio, Reel Hot Games.
Push Originals will continue to represent signature Push Gaming titles, targeting slot enthusiasts with complex mechanics and high-volatility gameplay. This category offers thrilling slot experiences, continually pushing boundaries with innovative features and the potential for substantial wins.
Push Actions is an entirely new category aimed at casual players who enjoy fun and easily understandable games. These titles deliver fast-paced, high-energy gameplay with simple mechanics and popular themes. Recent releases, including 3 Magic Pots and 10 Flaming Bisons, have been examples of the provider flexing its creativity with games that are a slight departure from its previous styles, and these and forthcoming games of the same style now officially have a home.
Reel Hot Games is poised to bring its own unique identity to Push Gaming’s portfolio with a classic slots experience. This sub-brand caters to players who appreciate the nostalgia of land-based casino games, featuring iconic symbols and themes enhanced by modern mechanics. It is particularly targeted at markets where classic games are highly popular, such as the regulated US states, Romania, Greece, the Netherlands, Bulgaria and certain Latin American markets.
The successful March 2025 launch of Power Vault in the UK and Brazil was the first unofficial example of a Reel Hot Games release, while the first game to officially launch under this new direction will be Bamboo Ways under the Push Originals category. In addition to all new releases, previous Push Gaming titles will be recategorised accordingly.
George Fil, Director of Product Strategy at Push Gaming, said: “This is a pivotal moment for Push Gaming. Our new direction is a clear commitment to scaling at pace while staying true to the quality that has defined us thus far.
“By diversifying our portfolio with these new categories and sub-brand, we’re not just expanding our offerings, we’re creating ultimate gaming experiences leveraging our heritage in content standards for a broader audience and driving significant growth for our partners in key markets.
“We are laser-focused on pushing boundaries to deliver products that benefit everyone.”
The post Push Gaming redefines its portfolio, unveiling new game categories and sub-brand for extended player reach appeared first on European Gaming Industry News.
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MegaSportsPro Launches on Labor Day, Bringing a Lottery-Style Jackpot System to Sports Prediction Contests
MegaSportsPro, a groundbreaking player-performance sports competition, officially launches today in 24 states. The platform introduces a one-of-a-kind model that combines skill-based sports prediction with a built-in, lottery-style reward system, giving contestants three distinct ways to win: weekly leaderboards, monthly contests, and three daily progressive jackpots.
MegaSportsPro distinguishes itself by offering a daily slate of 15 player-performance propositions. Contestants leverage their sports knowledge to predict the outcomes for each proposition. This skill-based competition forms the core of the user experience, while the innovative prize structure provides multiple paths to victory.
The platform’s unique reward system is its main attraction. The daily progressive jackpots offer lottery-style excitement, growing in value until a contestant correctly predicts all 15 propositions. For consistent top performers, MegaSportsPro also hosts weekly and monthly leaderboard contests with separate, significant cash prize pools, ensuring that skill is regularly rewarded.
“We created MegaSportsPro to be a one-of-a-kind player performance sports competition with a reward system that is unmatched in the market,” said Pete Korner, Founder and CEO of Mega Sports Progressive LLC.
“Today’s fans want the thrill of a lottery-style win combined with the skill of a sports contest. Our platform delivers exactly that, with three ways to win through our daily progressives and our weekly and monthly prizes. We’re rewarding sports knowledge in a way that is more exciting and engaging than anything available today.”
The platform is now live and available to users in 24 states. To celebrate the launch, new contestants are invited to sign up and enter the first official contests starting today, Labor Day.
The post MegaSportsPro Launches on Labor Day, Bringing a Lottery-Style Jackpot System to Sports Prediction Contests appeared first on European Gaming Industry News.
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Fast Track AI to change the face of iGaming CRM
Fast Track will unveil its new AI-driven natural language platform on 2 September during its annual Fast Track House event in Malta. The launch will also be streamed live online from 4 PM CEST, giving the iGaming industry an exclusive first look at the future of player engagement.
For the past decade, Fast Track has pioneered real-time data integration, the Singularity Model, the only Gameplay Risk Engine, and Rewards, the first AI-ready gamification system. Each innovation has moved the company closer to its vision: to digitalise the iGaming industry and deliver the first self-learning engagement platform.
Fast Track AI is trained on over 10 years of iGaming expertise and designed to transform how CRM teams work. It can perform technical analysis on terabytes of real-time data, deliver advanced insights into CRM performance and player behaviour, and uniquely take direct action on those insights across the platform.
“This isn’t just AI added to CRM. This is CRM re-engineered for the natural language era,” said Simon Lidzén, CEO and Co-Founder of Fast Track.
“Even your wildest imagination can only take you so far; minds have been bound by constraints for so long that it is hard to picture the full power of Fast Track AI. You simply need to see it to believe it. This is why I am organising a live session to unveil it; to showcase what a native iGaming CRM, built on the most comprehensive real-time data infrastructure together with the Singularity Model, is capable of. I urge the whole industry to sign up.” Lidzén added.
The big reveal will take place during the Fast Track House event in Malta and will be streamed live online. The broadcast begins at 4:00 PM CEST on 2 September.
The post Fast Track AI to change the face of iGaming CRM appeared first on European Gaming Industry News.
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