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PAGCOR maintains ISO 9001:2015 certification
The Philippine Amusement and Gaming Corporation (PAGCOR) reaffirmed its commitment to quality governance standards after successfully maintaining its ISO 9001:2015 certification.
The certification, granted by DQS Certification Philippines, Inc. (DQS), came after a series of rigorous surveillance and scope extension audits conducted from December 16 to 20, 2024.
The recognition was formalized during an awarding ceremony today, April 24, at PAGCORâs Corporate Office in Pasay City, affirming PAGCORâs adherence to international quality management standards.
The surveillance audit covered eight existing sites including PAGCORâs Main Corporate Office and several Casino Filipino branches in Tagaytay, Angeles, Citystate, Cebu, Ilocos Norte, Olongapo, and Bacolod.
The certification scope was also extended to ten additional sites including Casino Filipino Grand Regal, Malabon Grand, Binondo, Manila Grand Opera, Greenery, Midas, Kartini, Oriental Pearl, Networld, and Tropicana in Las Piñas.
PAGCOR Chairman and CEO Alejandro H. Tengco emphasized that maintaining the ISO 9001:2015 certification is an important testament to the agencyâs dedication to excellence and public service.
âMaintaining our ISO 9001:2015 certification is certainly no small feat,â he said. âThis is the result of the collective effort of the entire PAGCOR family, and it reflects our teamâs discipline, teamwork and commitment to quality service for the benefit of the government and the Filipino people.â
In its audit report, DQS lauded PAGCORâs top management for consistently supporting quality improvements and effectively managing risk, highlighting the agencyâs strong operational controls, cross-divisional collaboration and focus on employee engagement and customer satisfaction.
Among other noteworthy initiatives cited by the third party audit team were innovations in cash transaction handling at gaming tables, the use of customer feedback systems and e-learning compliance training especially in anti-money laundering.
It also noted the agencyâs deployment of modern technologies like the âCard Canister Randomizerâ and digital record-keeping systems.
The ISO 9001:2015 certification, which applies to PAGCORâs multi-site operations, remains valid until March 21, 2026.
The post PAGCOR maintains ISO 9001:2015 certification appeared first on European Gaming Industry News.

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Scientific Games Builds on Digital Lottery Momentum with Key Executive Hires
Company Continues Investment in Globally Expanding Digital Lottery Business
Scientific Games, the worldâs largest lottery games company, is bolstering its digital leadership team with the appointment of two seasoned executives, underscoring its continued investment in its globally expanding digital business.
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Keshav Pitani joins Scientific Games as Senior Vice President, Digital Games, bringing extensive experience in content, product development and innovation. He previously served for seven years as Senior Director of Product Development for Bally Technologies until its acquisition by Scientific Games Corporation in 2014.
Laura Higgins has been named Vice President, Customer Success & Strategy for the Companyâs global digital team. She brings more than 20 years of experience in e-commerce, general management, strategy, product, marketing and finance from leading companies such as Procter & Gamble, Shutterfly, Albertsons and Gartner.
âOur Digital team is experiencing strong momentum and weâre building an adaptable organization with a clear focus on the future,â said Matt Lynch, President, Digital for Scientific Games. âWe are thrilled to welcome top-tier digital experts like Keshav Pitani and Laura Higgins. Their addition to our team reflects our continued investment in innovation, which is key to long-term sustainability for our lottery customers worldwide through consumer-centric digital programs.â
Pitani will lead Scientific Gamesâ digital games and SG Content Hub strategy, leveraging his expertise across digital game studios and partnerships to drive innovation and growth. A proven leader in managing creative and technology teams, Pitani has a strong background in developing game studios, delivering omnichannel content and designing scalable platforms. His prior accomplishments include playing a critical product strategy role in Scientific Games Corporationâs 2022 launch of Light & Wonder and the companyâs successful entry into the U.S. and Canadian video lottery markets. Pitani has successfully launched creative digital and retail product verticals, designed a real-time AI product for high-speed casino play activity, and developed the satellite communication sub-system used in Boeing 737s and 747s.
Higgins spent most of her career identifying new growth opportunities in the consumer product goods, digital and ecommerce sectors, building and running new businesses. She has a proven track record of unlocking growth and loyalty through a deep understanding of customers and marketplaces. At Procter & Gamble, Higgins led the launch of several new consumer products as a Brand Director within Home Care. As General Manager of Category Expansion at Shutterfly, she drove new category development. Most recently, as Vice President of Shopper Engagement Platforms at Albertsons, she led a team that launched highly successful digital programs integrating retail consumer experiences and leveraging AI-powered assistant innovations.
Scientific Games is a trusted partner to more than 30 lotteries globally with iLottery solutions, including in the U.S., Canada, UK, Denmark, Germany, France and Turkey. With operations on five continents, the company provides retail and digital games, technology, analytics and services to 150 lotteries in 50 countries worldwide.
The post Scientific Games Builds on Digital Lottery Momentum with Key Executive Hires appeared first on European Gaming Industry News.
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The winners of the Casino Guru Awards 2025 announced: A night of celebration, integrity, and inspiration
The Casino Guru Awards 2025 concluded in spectacular fashion last night, as nearly 150 distinguished guests gathered at the stunning Portomaso Suite, Hilton Hotel, to honor the changemakers shaping a safer and fairer future for online gambling.
From laughter echoing through the elegant venue to heartfelt applause for industry trailblazers, the atmosphere was vibrant and full of purpose. The night wasnât just a gala, it was a statement. In her opening speech, Daniela Sliva, PR & Creative Projects Director at Casino Guru, set the tone:
âThe Casino Guru Awards are more than just trophies and titles. Theyâre a celebration of the people and companies who are truly moving the industry forward. The ones who choose to be responsible, innovative, and proactive in how they do business.â
Hosted by Martin Sepiano, the evening honored the winners in 10 categories, all evaluated through a radically transparent and values-driven process. And the winners are:
- iGaming Changemaker of the Year: Ebbe Groes, CEO, EveryMatrix
- Most Effective Handling of Complaints: Vulkan Vegas
- Most Transparent Casino: OnlyWin Casino
- Most Impactful Social Responsibility Initiative: Mindway AI
- Fairest General Terms & Conditions: OnlyWin Casino
- Fairest Bonus Policy: Wazbee Casino
- Best Implementation of RG Tools (Operators): L&L Europe
- Best Implementation of RG Tools (Providers): Mindway AI
- Voice of the People â Public Vote: iWild Casino
- Playersâ Choice Casino â Public Vote: Pragmatic Play
Following the awards, the celebration continued at the glamorous Tiffany Lounge, where guests enjoyed cocktails, conversation, and music by DJ Luke Panza until late into the night.
The Awards stand apart for their credibility, with judges required to declare conflicts of interest, direct interviews with shortlisted nominees, and clear evaluation criteria. This yearâs edition saw over 150,000 public votes in the âVoice of the Peopleâ category, reinforcing the Awardsâ commitment to transparency and community-driven recognition.
âThis night isnât just about recognition, itâs about building momentum for lasting change,â added Sliva. âSeeing this room filled with leaders who care about integrity and fairness makes me hopeful for whatâs next.â
With a powerful lineup of finalists, the Casino Guru Awards 2025 Gala reaffirmed that ethical innovation in iGaming isnât just an ideal, itâs becoming a reality.
The post The winners of the Casino Guru Awards 2025 announced: A night of celebration, integrity, and inspiration appeared first on European Gaming Industry News.
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MightyTips and Boomerang Partners expand media collaboration with exclusive Andrea Pirlo interview
MightyTips, one of the leading global football content platforms, is proud to announce the next stage of its strategic media partnership with Boomerang Partners, a prominent player in the iGaming industry, highlighted by an exclusive interview with Italian legend Andrea Pirlo.
This expanded collaboration builds on a shared commitment to delivering world-class football content and exclusive access to the gamâs iconic figures.
âCollaborating with Boomerang has allowed us to go beyond match stats and predictionsâ, said Eugene Ravdin, Head of PR of SEOBROTHERS. âItâs about capturing the emotional and personal side of football â what it means to the players and the fans.â
In the exclusive MightyTips interview, Pirlo spoke about pivotal career moments, his former AC Milan and Italy partners, including Paolo Maldini and Francesco Totti, and the heartbreak of the 2005 UEFA Champions League final, which he described as the most painful defeat of his career.
âEvery child who wants to be a footballer dreams of winning the World Cupâ, Pirlo told MightyTips. âItâs the ultimate prize, the pinnacle of success in our sport. For me, lifting that trophy was the realisation of a dream that seems almost unattainable for so many.â
With this renewed commitment, MightyTips and Boomerang Partners will continue to collaborate on original interviews, behind-the-scenes content, and compelling media projects that bring fans to football closer than ever.
The full Andrea Pirlo interview is available now on MightyTips.com.
The post MightyTips and Boomerang Partners expand media collaboration with exclusive Andrea Pirlo interview appeared first on European Gaming Industry News.
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