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Exclusive Q&A With Bar Konson, Chief Business Development Officer at NuxGame

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Online casinos are in a race to meet the growing demands of players, but many operators are being left behind. Slow payment systems, high transaction fees, and outdated software are limiting growth and hurting the player experience. But with the right tools, operators can break free from these limitations and create fluid, player-first experiences.

Bar Konson, Chief Business Development Officer at NuxGame, offers solutions that many operators have been waiting for. With NuxGame’s crypto-ready turnkey platform, operators can quickly solve common issues and roll out future-forward digital casinos that appeal to modern players. The crypto market is growing fast, with an expected $5 billion by 2030. Find out in this interview how making the most of crypto can take your casino to the next level and leave competitors behind.

The impact of crypto in iGaming is undeniable. Bar, do you believe Bitcoin is here to stay, or are we just seeing the beginning of a temporary trend?

The truth is, Bitcoin and crypto are here to stay, and it’s not just a “cool new thing” for players. They offer fast transactions, more security, and a level of transparency that players are increasingly looking for. The iGaming scene is modernizing, and those who aren’t adopting crypto solutions are definitely going to fall behind. You don’t want to watch everyone else pass you by.

So how does NuxGame support the crypto trend? What makes your platform stand out in this fast paced environment?

At NuxGame, we’re not simply handing over a crypto solution and calling it a day. We provide a fully integrated crypto casino software solution that supports multiple cryptocurrencies, but more importantly, we’re here for you every step of the way. Our customer service managers understand that each operator has unique priorities, so we work closely with you to make sure that everything works exactly the way you want it. The dashboard shows everything in real-time, while players get quicker transactions and a better overall game. And the best part is that you’re not left alone with the system integration. Our team is always ready to make your operations work exactly how you want.

I know you’ve got a lot of experience with turnkey solutions. What makes NuxGame’s turnkey casino solution a perfect fit for operators looking to add crypto into their business?

The whole idea behind a turnkey casino solution is to give operators everything they need to go live as soon as possible. When you add crypto, that means offering everything from crypto-friendly payment systems to blockchain-backed gaming for transparency and security. But the important part is that it’s not merely about putting a “crypto” label on your website and leaving it at that. We provide full integration with multi-coin support, crypto bonuses, and even real-time analytics. For operators, it’s the peace of mind that comes with knowing that upon making the switch, everything works — and it works fast. No waiting, no stress, just a revenue-boosting crypto experience. And you’ll be seeing profits in no time. Because you’ll get the tools to start engaging players immediately.

Bar, let’s talk about the notable transition from traditional casinos to online. Are operators who come from land-based casinos jumping on the crypto train? How are they adapting?

Absolutely! A lot of traditional operators are taking their first steps into the online scene and realizing crypto’s impact in it all. They already have local brand recognition, and now it’s time to take that trust and build it online. The great thing is, with crypto, they don’t have to worry about those annoying international payment delays or high fees. We help them adapt without the growing pains, offering localization for both payments and content. It’s basically taking what they already know and applying it to the online space: no need to rebuild everything. You’ve got your brand and audience — now let us help you go digital. It’s that easy.

One last thing: with all the changes happening in the iGaming space, especially with the crypto’s growing presence, what do you think operators should be focusing on in 2025?

2025 is all about speed and adaptability. Markets are moving at record pace, and operators who are stuck in the “perfect platform” mentality are going to miss the boat. Players expect fast, secure experiences, and with crypto, that’s what they get. But to keep up, operators need to launch fast, learn fast, and be ready to grow quickly. That means not over-complicating things: you don’t need to build from zero when you’ve got the right tools. With platforms like ours, operators can quickly adapt to trends, integrate new features, and focus on what really matters: delivering a fantastic player experience. The market’s moving, and those who move with it are the ones who win.

The post Exclusive Q&A With Bar Konson, Chief Business Development Officer at NuxGame appeared first on European Gaming Industry News.

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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ComeOn Group’s AI Strategy takes shape with the announcement of partnership with Dixa to elevate player experience through AI

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ComeOn Group is excited to announce a strategic partnership with Dixa, a leading AI-powered platform for conversational customer service.

This collaboration marks a significant milestone in ComeOn Group’s continued AI investment strategy in cutting-edge technology to deliver fast, efficient, and personalised support experiences for its global player base.

As part of this integration, Dixa’s platform will serve as a central hub for customer support across multiple channels, empowering ComeOn Group’s teams with intelligent routing, real-time agent insights, and automated workflows. These advanced AI capabilities will allow the business to respond to player inquiries with greater speed, consistency, and accuracy, while optimizing internal operations and support scalability.

Daniela Vella, Chief Operating Officer at ComeOn Group, said: “This partnership is a strong reflection of our commitment to innovation and operational excellence. This reflects a key milestone of ComeOn’s wider AI strategy. By harnessing AI to enhance both efficiency and personalisation in player support, we’re able to scale our service operations without compromising the high-quality experience our players know and value. It’s a strategic step forward in strengthening our position as a customer-first organisation.”

Christian Friis, Chief Revenue Officer at Dixa, said: “ComeOn Group is a fantastic example of a company putting customer experience at the center of their growth strategy. By unifying support channels and using AI to empower their teams, they’re not just improving service speed – they’re creating more connected, more human experiences – at scale. The rollout of Dixa across ComeOn Group’s brands will enable customer-facing teams to engage in more meaningful, context-rich conversations, leading to quicker resolutions and improved satisfaction. Additionally, AI-driven insights will provide better visibility into support trends, helping to proactively identify and resolve friction points in the customer journey.”

 

The post ComeOn Group’s AI Strategy takes shape with the announcement of partnership with Dixa to elevate player experience through AI appeared first on European Gaming Industry News.

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New Head of Casino Business Joins GR8 Tech to Drive Global Expansion

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GR8 Tech has appointed Lusine Khudaverdyan as Head of the Casino Business.

Lusine will support the company’s goal of delivering high-performance iGaming solutions—most notably the Infinite Casino Aggregation, which unites the world’s top casino content under one seamless integration—while leading the growth and development of GR8 Tech’s casino vertical to deliver exceptional client value.

A seasoned executive with a deep background in business development, operations, and regional strategy, Lusine brings over a decade of leadership experience in iGaming and adjacent industries. She saw a clear match between her ambitions and GR8 Tech’s future-focused approach.

“I was drawn to GR8 Tech not just for its proven and trusted product, but for the energy and ambition of its people. This is a team that’s truly driven, innovative, and ready to scale,” Lusine said.“From the very beginning, there was a clear alignment between GR8 Tech’s bold vision for expansion and my own professional journey, shaped by years of driving growth across challenging and fast-paced regions where execution meets big-picture thinking.”

As Head of the Casino Business, Lusine will focus on building a competitive, data-driven casino vertical that performs and evolves. Key priorities include product portfolio expansion, operational efficiency, partner collaboration, and new market outreach.

“Lusine brings a rare mix of regional experience, operational depth, and strategic vision. Her leadership will be instrumental in scaling our casino solutions and delivering sustained value to our clients and partners,” said Sergey Ghazaryan, GR8 Tech’s CRO.

Meet Lusine and the GR8 Tech team at SiGMA Asia on June 3–4 to explore GR8 Tech’s solutions, discuss emerging market opportunities, and see how the company is building the future of iGaming.

 

The post New Head of Casino Business Joins GR8 Tech to Drive Global Expansion appeared first on European Gaming Industry News.

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EUROMAT Re-elects Jason Frost as President

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On May 22, 2025, the European Gaming and Amusement Federation (EUROMAT) held its Annual General Meeting (AGM) in Brussels, Belgium, where members unanimously re-elected Jason Frost as President and Uwe Christiansen as First Vice-President. Karoly Buzás from the Romanian Slot Operators’ Association (ROMSLOT) has been elected as Treasurer of the association.

“I am very proud that our members have once again placed their trust in me, our Vice-President, and our new Treasurer for another term. EUROMAT is thriving with an expanding membership and a clear sense of mission: to make the business environment better for our industry” Jason Frost said.

“One important issue that we need to tackle is the rapid growth of the illegal market. There is not enough focus from regulators on this problem. Illegal gambling channels are proliferating at an alarming rate which makes a mockery of licensing regimes and puts players at risk. We will be pressing the case for tangible initiatives from authorities to get on top of this problem,” Jason Frost added.

The AGM also ratified Damien McCoy of the Irish Amusement Trades Association (IATA) and Bernhard Teuchman of the Spanish association Club de Convergentes as Executive Board Members. In addition, it welcomed the Association of Organizers of Gambling Games and Activities in Bulgaria (AOGGAB) as a new Association Member, along with Aristocrat and Sigma as new Corporate Members.

The post EUROMAT Re-elects Jason Frost as President appeared first on European Gaming Industry News.

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