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How to Ace an iGaming Industry Interview: Insights from Valeriia Virchenko, PIN-UP Global

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The iGaming industry is highly competitive, and standing out in a job interview requires more than just a strong resume. In an exclusive interview with Next.io, Valeriia Virchenko, Head of Talent Acquisition at PIN-UP Global, shares expert insights on what recruiters focus on, common mistakes candidates make, and how to prepare effectively for a successful interview.


Interview Mistakes That Could Cost You the Job

According to Valeriia Virchenko, some candidates unknowingly make interview mistakes that leave a lasting negative impression.

“Sometimes, candidates do unexpected things during interviews. For example, I once had an interview where a candidate applied makeup during the call. I assure you, this is not the best way to make an impression,” she recalls.

Other red flags include:

  • Poor communication skills – Struggling to engage in a constructive dialogue can be a dealbreaker.
  • Being late – Punctuality is a sign of professionalism and respect for the recruiter’s time.
  • Lack of basic interview etiquette – Candidates should showcase both professional qualifications and ethical behavior during an interview.

How to Make a Strong Impression in an iGaming Interview

So, what does it take to succeed in an iGaming job interview? Virchenko highlights several key preparation strategies:

Research the company – Learn about its operations, values, and hiring team to establish rapport during the interview.
Showcase your work – A portfolio, work samples, and references from past employers add credibility.
Understand company pain pointsAsk questions about the challenges the company faces and suggest potential solutions based on your experience.
Adaptability & efficiency – iGaming is a fast-paced industry; candidates who demonstrate quick thinking and problem-solving skills stand out.

“We have seen highly positive cases where candidates shared their experience or proposed interesting solutions to company challenges right during the interview,” Virchenko explains.


What PIN-UP Global Looks for in Candidates

At PIN-UP Global, finding the right fit means more than assessing technical skills. Virchenko emphasizes that the company seeks candidates who align with its core values:

🔹 Industry expertise & results-driven mindset – Specialists who excel in their field and focus on delivering measurable impact.
🔹 Strong communication & teamwork – Open dialogue, constructive feedback, and collaboration are highly valued.
🔹 Agility & decision-making skills – The ability to adapt quickly, multitask, and navigate an ever-evolving environment.
🔹 Minimal bureaucracy, maximum efficiency – The company prioritizes fast decision-making and values employees who can take initiative.

“We are looking for people who understand that collaboration is the key to success,” she adds.


Final Thoughts: How to Secure Your Dream iGaming Job

The iGaming sector is constantly evolving, and companies like PIN-UP Global seek innovative, adaptable, and results-driven professionals. By following these expert tips from Valeriia Virchenko, candidates can improve their chances of making a strong impression and securing a role in this dynamic industry.

You can read the full interview on Next.io: How to Pass an Interview in the iGaming Industry

The post How to Ace an iGaming Industry Interview: Insights from Valeriia Virchenko, PIN-UP Global appeared first on European Gaming Industry News.

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Soaring Eagle Casino & Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions

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Soaring Eagle Casino & Resort has chosen Quick Custom Intelligence’s (QCI) Chatalytics, an AI-based platform, to transform casino operations and enhance guest satisfaction.

The QCI Chatalytics package—encompassing Slot Copilot, Player Copilot, the Dashboard, and the Robot Button—integrates OpenAI technology for real-time insights and efficient decision-making across the gaming floor.

Designed to boost both player and slot management, QCI Chatalytics delivers an advanced combination of AI-driven features. Slot Copilot empowers operators with live slot machine performance monitoring, predictive analytics, and automatically assigned tasks. Player Copilot focuses on personalized engagement by analyzing guest data to guide service strategies and reward offerings. With the Dashboard, teams benefit from an easy-to-read, real-time overview of key performance metrics, enabling swift, data-informed insights. Additionally, the Robot Button automates routine tasks, freeing up staff to concentrate on more valuable responsibilities and boosting overall productivity.

Dr. Michael Lynch, Director of Database Marketing at Soaring Eagle Casino & Resort, conveyed his enthusiasm: “Bringing QCI Chatalytics on board represents a vital step in leveraging AI to enhance our operations. With cutting-edge tools like the Robot Button, Slot Copilot, and Player Copilot, we can offer more tailored guest experiences while gaining a clearer understanding of our gaming operations.”

Dr. Ralph Thomas, CEO of QCI, outlined his perspective on the new partnership: “We are thrilled to introduce QCI Chatalytics to Soaring Eagle Casino & Resort. By weaving OpenAI’s capabilities into our solution, we deliver an unprecedented degree of automation and clarity. We believe Chatalytics will be a key factor in refining casino floor management and boosting guest satisfaction through instantaneous, data-driven decision-making.”

The QCI Chatalytics suite is part of Quick Custom Intelligence’s broader mission to spur innovation in the gaming sector, offering a robust set of tools that streamline operations and enhance the overall player experience.

 

The post Soaring Eagle Casino & Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions appeared first on European Gaming Industry News.

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THE MONEYMAKER TOUR EXPANDS ITS SCHEDULE WITH A NEW STOP AT MGM NATIONAL HARBOR IN APRIL

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The Moneymaker Tour’s first venture to the Northeast set to guarantee $400,000 across the series 

Poker legend Chris Moneymaker today announced that he is bringing his new live tournament to Baltimore when The Moneymaker Tour comes to MGM National Harbor, Maryland next month.

American players from the mid-Atlantic and Northeast will get their shot at greatness and to follow in the footsteps of Moneymaker, the 2003 WSOP Main Event winner who came from amateur obscurity to beat the best poker players in the world.

Scheduled from April 21-28, this will be the fourth Moneymaker Tour stop for 2025 and will guarantee more than $400,000 across 12 trophy events, including a $1,500 Main Event which has $300,000 guaranteed.

This event marks the second partnership between The Moneymaker Tour and MGM, building on the success of The Moneymaker Tour stop at MGM Grand Las Vegas in July 2024, where the Main Event prize pool reached $2,163,830 – more than double its $1M guarantee.

“We’re thrilled to bring the Moneymaker Tour to the Northeast for the first time, kicking things off at MGM National Harbor,” said Tony Burns, Executive Manager. “As we continue to grow our partnership with the MGM brand, this stop marks an exciting milestone in expanding our reach and bringing an unforgettable experience to a new audience.”

“We’re excited for the Moneymaker Tour’s debut at MGM National Harbor,” said Alex Alvarado, VP of Casino Operations for the resort. “This tournament is sure to be filled with high-stakes action and unforgettable moments. We can’t wait to welcome players and fans to what promises to be a great event.”

Established in 2023 by 2003 WSOP Main Event Champion and ACR Poker Pro, Chris Moneymaker and Moneymaker Tour Executive Manager, Tony Burns, the Moneymaker Tour was conceived as a way to offer poker players their own ordinary-to-extraordinary moments, much like Moneymaker did. Since then, the tour has expanded across the US, with stops in Florida, Cincinnati, Houston, Ohio, and now Maryland, along with international events in Aruba and the newly announced stop at Playground, Canada.

After a milestone 2024 featuring 10 stops across the US and its first international series in Aruba, the Moneymaker Tour continues its rapid growth. Recent highlights include successful events in Florida, such as Palm Beach Kennel Club, and upcoming stops at Dania Beach on March 6 – 9 and Daytona Beach on April 2 – 14 before heading to the MGM National Harbor, Maryland. Next, the tour makes its debut in Canada with a CAD$1 million series guarantee from May 7 – 20 before returning to Aruba from September 18 – 28, alongside the Caribbean Poker Series.

2025 Moneymaker Tour Schedule: 

  • The Casino at Dania Beach, Florida, March 6 – 9
  • Daytona Beach Racing & Card Club, Florida, April 2 – 14
  • MGM National Harbor, Maryland, April 21 – 28
  • Palm Beach Kennel Club, Florida, April 30 – May 13
  • Playground Poker, Quebec, May 7 – 20
  • The Casino Aruba at Hilton, Aruba, September 18 – 28

For more information visit: moneymakerpt.com

 

The post THE MONEYMAKER TOUR EXPANDS ITS SCHEDULE WITH A NEW STOP AT MGM NATIONAL HARBOR IN APRIL appeared first on European Gaming Industry News.

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ZITRO’S CONCEPT CABINET LINE AND NEW GAMES ARRIVE AT CLOVER CASINO IN MEXICO

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Clover Casino in Aguascalientes is now home to Zitro’s CONCEPT cabinet line, courtesy of renowned operator Golden Lion Entertainment Group.

The CONCEPT line is a marvel of modern design, seamlessly blending ergonomics, comfort, and state-of-the-art multimedia features. A spectacular light show, synchronized with the game sequences, creates a visually stunning atmosphere. The giant Screen Deck touchscreen further elevates the user experience, providing unparalleled convenience and functionality for both players and operators.

Beyond the striking new cabinets, Clover Casino has also bolstered its game library with the addition of Legendary Sword, Triple Charm Journey, and Fairyland Quest. These three titles are celebrated for their breathtaking graphics, innovative gameplay mechanics, and enticing prizes.

“We are absolutely delighted with this addition and confident it will transform the gaming experience at our casino,” says Golden Lion. “We already feature a wide array of Zitro products and are committed to regularly expanding our offerings to consistently provide our players with the very best.”

Zitro founder Johnny Ortiz Viveiros added, “The introduction of CONCEPT empowers us to offer operators a wider selection of hardware for our extensive game library, fostering a more diverse and engaging gaming environment. We are certain that CONCEPT will be a tremendous asset for Golden Lion, a true leader in Mexican entertainment.”

The post ZITRO’S CONCEPT CABINET LINE AND NEW GAMES ARRIVE AT CLOVER CASINO IN MEXICO appeared first on European Gaming Industry News.

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