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How the Rise of AI Will Affect NZ Online Casinos in 2025
Artificial intelligence (AI) is transforming industries worldwide, and the online casino sector in New Zealand is no exception. From enhanced gaming experiences to improved customer service and fraud prevention, the integration of AI into online casinos is expected to make a significant impact in 2025.
Smarter Gaming Experiences
AI-powered algorithms are revolutionising the way online casino games are designed and delivered. Game developers are using AI to create more personalised gaming experiences tailored to individual preferences. Players in New Zealand can expect games that adapt to their skill levels, interests, and play styles, offering dynamic challenges and rewards to keep them engaged.
Enhanced Customer Support
Customer service is another area where AI is making waves. AI-driven chatbots can provide instant, 24/7 support to players, answering questions, resolving issues, and even guiding new users through their first gaming experiences. This ensures that New Zealand players can enjoy seamless support without delays, enhancing overall satisfaction.
Fraud Detection and Responsible Gaming
AI’s ability to analyse vast amounts of data in real-time allows online casinos to identify and mitigate fraudulent activities more effectively. For Kiwi players, this means a safer and more secure gaming environment. Additionally, AI tools are being employed to promote responsible gambling by identifying at-risk behaviours and providing timely interventions.
Insights from PlayCasino.co.nz
Terri Radford, a representative of PlayCasino.co.nz, a leading expert in the New Zealand online casino industry, shares unique insights into the AI trend. “AI is poised to elevate the online casino experience in New Zealand by making it more personal, secure, and enjoyable. At PlayCasino.co.nz, we’re not just watching this evolution—we’re actively participating by helping players navigate this dynamic landscape.”
Terri highlights a distinctive feature of PlayCasino.co.nz: their commitment to player education and transparency. “Our site offers comprehensive guides on how AI is shaping online gaming, helping players make informed decisions about where and how they play. We’re also reviewing AI-integrated casinos to ensure they meet the highest standards of fairness and security.”
PlayCasino.co.nz provides Kiwi players with up-to-date reviews, exclusive free no deposit bonuses, Free Spins Casinos, online pokies, mobile casinos and insights tailored specifically for the New Zealand market, making it a trusted resource for navigating the online casino world in the age of AI.
The post How the Rise of AI Will Affect NZ Online Casinos in 2025 appeared first on European Gaming Industry News.
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Esports World Cup: Level Up Now Streaming on Prime Video YouTube Channel
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Season 2 of the Series in Development for 2026
Esports World Cup: Level Up, the five-part docuseries from Emmy-winning filmmaker R.J. Cutler (Billie Eilish: The World’s a Little Blurry, Elton John: Never Too Late, Martha), is now streaming for free on Prime Video’s official YouTube channel.
The Level Up series, produced by This Machine (part of Sony Pictures Television) in partnership with the Esports World Cup Foundation (EWCF), offers an unprecedented look behind the scenes of the world’s largest esports and gaming festival, redefining what it means to be a champion in the digital age. A second season is now confirmed, continuing the story of the EWC and the next generation of Clubs and players shaping the future of global esports.
In the first season, Level Up captures human stories of the competition. From Oakland’s Soka of Team Falcons, a swaggering extrovert who defies gamer stereotypes while carrying the weight of a tough past, to FAKER of T1, a South Korean icon battling the loneliness of his own legend, each player’s journey reveals the person behind the avatar.
In the Philippines, 19-year-old Sanford of Team Liquid fights for his family after tragedy strikes, while Drazah of Atlanta FaZe traces his rise from a small shed in Alaska to the global stage. Indonesian sisters Chel and Cinny of Team Vitality lead a dominant women’s team even as personal loss tests their resolve.
Beyond the players, Yevhen Zolotarov of NAVI competes to support a war-torn Ukraine, and Mossad Aldossary, the 24-year-old CEO of Team Falcons, shoulders the hopes of a nation as he strives to keep the championship at home in Riyadh.
Together, their stories reveal what truly drives esports’ greatest figures, not just victory, but purpose, pride, and resilience.
Stay tuned for more information about Season 2 of Esports World Cup: Level Up.
The post Esports World Cup: Level Up Now Streaming on Prime Video YouTube Channel appeared first on European Gaming Industry News.
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Innovecs Games Hosts Expert-Led Webinar: “From Crisis to Clarity — A New Blueprint for AAA Game Development”
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Innovecs Games, a leading game development studio under the Innovecs brand, announces its upcoming live webinar: From Crisis to Clarity: A New Blueprint for AAA Game Development!
Following two years of widespread studio closures and layoffs, the webinar will focus on how forward-thinking teams are reimagining workflows and talent structures to sustain creativity, efficiency, and innovation.
Confirmed speakers include:
- Nader Alikhani, VP of Games at Innovecs
- Chris Rowe, Business Development Director at Innovecs Games
- Amir Satvat, Founder of Amir Satvat’s Games Community
- Sam Carlisle, Co-Founder of XDS Spark
“These conversations are crucial as we collectively reimagine how the AAA ecosystem can thrive,” said Nader Alikhani, VP of Games at Innovecs. “Our goal is to share not just insights — but real frameworks for sustainable growth and creative resilience.”
The event will take place on November 19, 2025, at 9:30 AM PDT / 6:30 PM CET, and will include a live Q&A session. Participation is free and open to all professionals in game development and production.
Register here: innovecsgames.com/online-webinar-future-of-aaa-development/
The post Innovecs Games Hosts Expert-Led Webinar: “From Crisis to Clarity — A New Blueprint for AAA Game Development” appeared first on European Gaming Industry News.
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Softquo Holding to showcase integrated content strategy for Caribbean market at GAT Expo Santo Domingo
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Softquo Holding, the international technology group driving innovation across the global igaming sector, announced its participation at GAT Expo Santo Domingo 2025 (12th–13th November). The group will present the unified strength of its ecosystem, featuring industry leaders GoldenRace and Spinmatic, at Stand B3, highlighting a complete content and technology strategy for the burgeoning Dominican and Caribbean markets.
Softquo Holding’s focused presence in Santo Domingo acknowledges the region’s rapidly ascending market status. The Dominican Republic is emerging as a crucial igaming hub, bolstered by the imminent regulation of online gaming and a strong commitment to transparency and prevention of money laundering. GAT Expo Santo Domingo represents the essential meeting point for operators seeking secure, scalable and high-performance solutions in this high-potential region.
At Stand B3, Softquo Holding is dedicated to demonstrating how the combined expertise of its brands delivers holistic, integrated solutions for every betting and content vertical:
- GoldenRace: Highlighting the global market’s leading Virtual Sports, including the high-revenue Multiplier feature on horse and dog races and the dedicated LatAm solution, Baseball2Win, designed for unparalleled player engagement.
- Spinmatic: Showcasing a premium portfolio of slots and casino games, engineered for immersive gameplay and deep resonance with Caribbean and global audiences, driving increased Lifetime Value.
- Novusbet: Available for strategic discussions regarding its next-generation sportsbook and omnichannel platform technology, essential for rapid customisation and market entry.
Meet the Softquo Holding team at Stand B3 on 12th and 13th November to discuss how this unified content, platform and technology approach can immediately elevate your strategic growth in the Caribbean and LatAm markets.
The post Softquo Holding to showcase integrated content strategy for Caribbean market at GAT Expo Santo Domingo appeared first on European Gaming Industry News.
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