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GamCare releases Annual Report following record breaking year of support on the National Gambling Helpline

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GamCare’s National Gambling Helpline received a record 55,228 calls and online chats from people experiencing gambling harm in 2023-24 – a 25% increase from the previous year – according to the charity’s Annual Report.

In a year marked by uncertainty over the future shape and structure of the gambling harms treatment sector following the previous government’s white paper on gambling reform, the charity continued to prioritise those at-risk of, or currently experiencing, gambling harm.

Of all calls and online chats that were responded to on GamCare’s Helpline in 2023/24, 41,070 (74%) were classed as supportive interventions. This includes supporting people with initial guidance and advice as well as delivering a seamless entry point into structured treatment services, with individuals completing treatment reporting a significant reduction in gambling-related distress and financial harm.

In March 2024, the Office for Health Improvement and Disparities published an assessment of the gambling treatment system, highlighting that 57% of individuals engaging in treatment were referred by the National Gambling Helpline. This underscores the Helpline’s critical role in connecting people to the support they need. Over 9,100 free treatment sessions were delivered in the year to April 2024, with an average of just 2.1 days’ wait from point of referral.

GamCare’s targeted programmes aimed at young people, women, and the criminal justice system provided training on how to spot the signs of harms and where to signpost into support for 10,344 professionals, and education for 53,324 young people, children and parents. The Women’s Programme, in partnership with organisations such as Refuge, trained 3,813 professionals to recognise and address gambling-related harm among women.

Margot Daly, Executive Chair of GamCare’s Board, says: “Throughout a challenging year and with heightened demand for our services, GamCare’s staff have got on with the job of preventing harm where possible and treating harm where necessary. While we expect important changes in the gambling harms landscape, we have been determined not to let this uncertainty affect our relentless focus on the people who really matter – those at-risk of or currently experiencing gambling harms.

“I would like to thank and pay tribute to our frontline staff who provide 24/7 support for all those at risk or in distress. I also want to thank GamCare’s senior executive team who have steered GamCare through a period of sustained change, and to my fellow trustees for their guidance, unwavering support and the time each has dedicated to ensuring that the charity stays on course and on mission.

“As we look ahead to how the future of the gambling harms sector is shaped, we are committed to working proactively with the NHS and other partners and commissioners to ensure that people are continually able to receive the right support at the right time.”

The post GamCare releases Annual Report following record breaking year of support on the National Gambling Helpline appeared first on European Gaming Industry News.

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Slotegrator’s 2025: the year in numbers

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For Slotegrator, a leading software and business solution provider for online casino and sportsbook operators, 2025 marked a year of restructuring and modernization. The company outlines the key transformations of the past year and the strategy shaping its path through 2026.

Throughout 2025, Slotegrator focused on developing its technological and business solutions for gambling operators worldwide. And those efforts — as well as the team’s substantial growth — have paid off, driving the company to new heights of success.

One indicator of positive performance is an increase in demand. Slotegrator recorded strong growth in demand for its products in multiple regions:

  • The Balkans (+168%)
  • Africa (+132%)
  • Australia and Oceania (+111%)
  • Central and Eastern Europe (+76%)

In addition to expanding geographically, Slotegrator grew and developed in several key areas: the size of its client and partner network, the scale of its revenues and market share, and the nature of its leadership.

The company now has nearly 300 clients and over 650 projects worldwide, with 217 new projects launched in 2025 alone. That expansion has translated directly to a rise in revenues; the company’s estimated share of global online gambling GGR reached around 0.8%, driven by an 81% YoY increase in GGR and a 71% rise in Total Bets.

One of this year’s key changes was the appointment of Olga Ivanchik as chief operating officer. With an extensive industry and management background to draw on, she is leading the company’s focus on sustainable scaling, ESG integration, and further strengthening of the internal team.

The company also continued to expand the capabilities of its products. APIgrator, the game aggregator solution, surpassed the threshold of 40,000 online casino games, supported by new strategic partnerships with Octopus Global, Urgent Games, Peter&Sons, Winfinity, Enjoy Gaming, PHOENIX 7, Bellot, InOut Games, and BEON. Another major milestone of 2025 was obtaining a gambling license in Anjouan, enabling Slotegrator to extend its services to a wider range of operators worldwide.

The turnkey online casino platform from Slotegrator also underwent one of the most significant transformations in Slotegrator’s history. More than 1,000 product improvements were implemented in 2025 alone, laying a solid foundation for scalability and advanced analytics.
The platform upgrades covered business intelligence and reporting, limitless scalability, security and authentication, bonus module performance, affiliate integrations, resilient infrastructure, an improved Casino Builder solution, and a significantly reduced time-to-market.

“2025 was a year of major milestones for us. While the global iGaming market continues to evolve at high speed, we not only maintained our strong position but expanded it on multiple levels. This year clearly showed that our strategic direction is right and our foundation is strong,” says Olga Ivanchik, COO at Slotegrator.

Slotegrator enters 2026 with a well-calculated strategy and ambitious plans. The company will continue the large-scale expansion of its team, demonstrate its ESG strategy with a focus on responsible gaming practices and ethical marketing, participate actively in industry events around the globe, conduct new research and media projects, and pursue multiple high-impact product updates. And on top of that, there will be some major announcements at the beginning of the year.

Among the most anticipated developments are a new localization service, a revolutionary tool within the Moneygrator solution, extended AI-powered features, and further transformation of the turnkey platform into a fully integrated ecosystem of high-efficiency services.

For Slotegrator, 2025 was a year of modernization, scale, and trust — and 2026 is set to be the next leap forward.

ABOUT THE COMPANY

Since 2012, Slotegrator has been one of the iGaming industry’s leading software and business solution providers for online casino and sportsbook operators.

The company’s main focus is software development and support for online casino platforms, as well as the integration of game content and payment systems.

The company works with licensed game developers and offers a vast portfolio of casino content: slots, live casino games, poker, virtual sports, table games, lotteries, casual games, and data feeds for betting.

Slotegrator also provides consulting services in gambling license acquisition and business incorporation.

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Salford customer triumphs at Genting Casino £20k Spin Leaderboard Challenge final

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A thrilling finale to Genting Casino’s headline £20k Spin Leaderboard Challenge saw one lucky player from Salford, Greater Manchester pocket £20,000 in cash after correctly choosing red on the Grand Prize Spin.

The multi-stage competition, launched by premium Live Casino Genting Casino in October, invited online players across the UK to compete for leaderboard points by playing selected games, earn free spins and secure a place in a VIP live finale at Resorts World Birmingham.

The top five online qualifiers headed for a VIP weekend, including travel costs and a stay, culminating in a high-stakes live roulette tournament where one final spin decided the champion. The overall winner walked away with the £20,000 Grand Prize Spin, a life-changing moment for the tournament victor.

Genting Casino has Live Roulette streamed from Genting UK casinos, Palm Beach, Resorts World Birmingham and Genting Manchester and this competition brought together its digital and on-floor experiences, with customers transitioning from a digital competition to being invited and competing in a live casino format.

Speaking after the event, the winner, Karthik, who had never competed in a live casino tournament before, said: “No way! I never expected this at all. It came completely out of the blue. Suddenly, I got a call saying I was selected for the tournament.”

Despite the tension of the final spin, the winner revealed their approach: “I went purely with instinct. I don’t have a favourite colour. It was just a feeling in that moment. Looking at the board, there had been a lot of red, and it gave me the feeling to go with red.”

The winner described the experience as both exhilarating and rewarding: “Yes, absolutely. It wasn’t just about fun. It was also about how engaging everything was, the people, the organisation and the entire experience.”

The £20k Spin Leaderboard Challenge ran until 17 November 2025, granting players free spins and leaderboard points for qualifying deposits and gameplay. The top five qualifiers were invited to Resorts World Birmingham to compete in an exciting filmed live roulette bracket-style tournament, with the final spin determining who would take home the grand prize.

Mike Vella, Brand Marketing Project Manager at Genting Casino, said: “We couldn’t be happier with how the £20k Spin Leaderboard Challenge played out.

“The energy and enthusiasm from all our players, both online and at Resorts World Birmingham, exceeded our expectations.

“Seeing the leaderboard finalists come together for the live roulette showdown was fantastic, and we’re genuinely delighted for the winner. It’s a brilliant moment for them and a great example of how rewarding these experiences can be.

“For the winner, this isn’t just a prize, it’s a moment they’ll remember forever. Seeing their reaction, the joy and disbelief at landing the Grand Prize Spin really highlights the human side of these competitions. It’s these moments of genuine surprise and triumph that remind us why we create these events.

“The team at Genting Casino and Resorts World Birmingham are immensely proud to have delivered such a seamless, exciting experience and we hope it inspires even more players to take part in future challenges.”

The success of this year’s leaderboard challenge highlights Genting Casino’s ongoing commitment to providing engaging experiences that bridge online excitement with unforgettable live moments on the casino floor.

Genting Casino, who offer a premier gaming experience with top-tier slots, is set to transport players straight to the heart of the Strip with its Las Vegas Casino Experience, launching in early 2026. This unique promotion will bring the glitz and glamour of Las Vegas to the digital platform, featuring themed games, exclusive jackpots and interactive experiences designed to capture the thrill of the iconic city’s casinos.

The post Salford customer triumphs at Genting Casino £20k Spin Leaderboard Challenge final appeared first on Gaming and Gambling Industry Newsroom.

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3 Oaks Gaming fortifies position in Italy’s regulated gambling market with Stanleybet.it tie-up

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3 Oaks Gaming, a leading distributor of iGaming content, has expanded its presence within the Italian Regulated market through a new partnership with Stanleybet.it, one of the country’s leading online gaming platforms.

Under the agreement, Stanleybet.it will integrate 19 of 3 Oaks Gaming’s premium slot titles, providing a diverse range of games that combine strong maths models, polished design and proven retention mechanics.

The collaboration reflects 3 Oaks Gaming’s ongoing commitment to working with established iGaming platforms within key regulated markets.

By partnering with Stanleybet.it, the distributor strengthens its global reach and continues to deliver premium, feature-rich slots to operators seeking engaging and reliable content.

Luca Richter, Sales Manager at 3 Oaks Gaming, said: “Italy remains a key region for our continued European growth, and partnering with Stanleybet.it reinforces our dedication to working with established, trusted platforms,”
“By integrating 19 of our top-performing titles, we’re ensuring their players enjoy a wider range of immersive, premium slot experiences that deliver both excitement and long-term engagement.”

Dalia Pecingina, Head of Online at Stanleybet.it said: “We are thrilled to bring 3 Oaks slots to our users, a provider we admire for its ability to combine innovation, quality, and fun. The games represent a unique offering
in the Italian gaming landscape, designed for those seeking diverse and engaging gaming experiences. This launch further strengthens our commitment to providing excellent content
and cutting-edge entertainment.”

The post 3 Oaks Gaming fortifies position in Italy’s regulated gambling market with Stanleybet.it tie-up appeared first on Gaming and Gambling Industry Newsroom.

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