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IAGR announces International Regulatory Award 2024 winners
The winners of IAGR’s 2024 International Regulatory Awards have been revealed, with regulators from Australia, the Netherlands and Denmark taking home the trophies during the IAGR & IMGL Rome Conference.
This year’s winners showcase innovative and effective regulatory efforts from across the globe.
- Regulatory Excellence Award: Australian Communications and Media Authority (ACMA)
For the launch of the BetStop National Self Exclusion Register, the ACMA was recognised for overcoming complex delivery and regulatory challenges to create Australia’s first centralised exclusion register.
- Regulatory Innovation Award: Kansspelautoriteit (Ksa), Netherlands Gambling Authority
The Ksa was commended for its use of data to enhance consumer protection, fast-tracking advanced dashboards to improve regulatory oversight.
- Best Regulatory Campaign Award: Danish Gambling Authority
The Danish Gambling Authority won for its ‘One Armed Bandit’ campaign, which used humour and collaboration with influencers to engage the public on responsible gambling.
IAGR Vice President, Sarah Kelly, who was part of the judging panel, said:
‘This year saw one of the highest numbers of global nominations, with a diversity of entries reflecting the increasing efforts of our members to improve regulation of the gaming sector.
‘Our winners have shown exceptional dedication in advancing regulatory standards for the benefit of the gaming industry and its consumers.’
ACMA Chair, Nerida O’Loughlin said:
‘BetStop – the National Self-Exclusion Register represents a significant enhancement of consumer safeguards available to Australians who gamble. The IAGR award for regulatory excellence is recognition of the dedication and collaboration of ACMA staff in delivering this important safeguard which has supported the more than 30,000 Australians registered to date.’
Michel Groothuizen, Chairman of the Ksa/Netherlands Gambling Authority said:
‘I was honoured to be in Rome on behalf of our organization. I greatly appreciate the international acknowledgement for ‘Markers of risk’. I would like to thank my dedicated and impactful colleagues Dr. Flóra Felsö and Dr. Judith Kas and their team for their hard work. The report about this project will be published later this year. A great contribution to our mission which states consumers must be able to play safely. We act to prevent misconduct.’
Anders Dorph, Director of the Danish Gambling Authority, said:
‘Our campaign “The One-Armed Bandit” targets underage persons to prevent them from gambling, which is why we took a quite unusual approach. For instance, our character uses a type of language which one does not normally hear in campaigns from public organisations. However, we found it necessary to use unorthodox methods to reach our target group and I am very thankful that the IAGR jury saw the value of our campaign.
‘Preventing underage children and young people from gambling and gambling harm is an important agenda for the Danish Gambling Authority which is why I am particularly proud of the award.’
These prestigious awards underscore the importance of collaboration, innovation and dedication in the global regulation of gambling.
The post IAGR announces International Regulatory Award 2024 winners appeared first on European Gaming Industry News.

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Poppleston Allen bolsters Gambling Team with specialist commercial law consultant
Leading licensing law firm Poppleston Allen is delighted to announce that betting and gaming industry stalwart Tom Grant is joining their Gambling Team as a consultant solicitor, bolstering its offering by advising on commercial contracts.
Tom has more than 20 years of experience in the gambling sector and has advised high-profile clients including Buzz Bingo, Cowells-Arrow, FSB and GAN as well as numerous growing businesses within the sector. Tom will work with the Gambling team drafting, negotiating, and advising on a range of commercial agreements that are essential to the growth of our clients’ business, such as sponsorship agreements, game development agreement, sports data rights licences, content licensing, platform agreements, affiliate terms, white-label agreements and customer terms and conditions.
Partner and department head Nick Arron comments: “I’m really looking forward to working with Tom. We’ve had a number of clients in common for years and our legal practices complement each other nicely. Tom’s expertise and understanding of regulatory frameworks and commercial challenges are fairly unique within the gambling sector, and allows us to offer additional services to our clients and reflects the opportunities we see in the gambling industry.”
Tom Grant said: “This is a great opportunity for both of us. The team has an outstanding reputation in the sector, and I look forward to contributing my expertise to help clients navigate the complexities of commercial agreements and achieve success in a competitive and dynamic market.”
Alongside his work with Poppleston Allen, Tom will continue to grow his own practice at Grant Legal.
The post Poppleston Allen bolsters Gambling Team with specialist commercial law consultant appeared first on European Gaming Industry News.
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Altenar integrates Optimove’s Opti-X platform to deliver enhanced personalised content
Leading sportsbook technology provider adds dynamic layouts, real-time messaging and flexible experimentation tools
Altenar, a leading sports betting and iGaming software provider, has integrated Optimove’s Digital Experience Platform (DXP), Opti-X, to help operators boost engagement, personalisation and lifetime value from a player’s first visit.
Optimove’s DXP offers a Real-Time Messaging feature which allows operators to automatically trigger personalised messages across all marketing channels at the most opportune moments, ensuring timely and relevant communication that keeps players engaged.
Opti-X includes a Smart Search Engine powered by AI, which delivers lightning-fast, personalised search results. The engine tailors results based on a player’s past search history, platform behaviours, and betting preferences.
Altenar can now also offer more advanced end-to-end personalisation across all channels and platforms. Opti-X’s behavioural, historical, and predictive modelling equip operators to create detailed micro-segments, which promise more personalised interactions, fostering loyalty and increasing player value over time.
This strategic integration underscores Altenar’s commitment to continuously improving its offering and delivering innovative, player-centric solutions that have a significant impact for sports betting operators.
Diego Salas, Sales Manager at Altenar, said: “We are committed to enhancing the user experience and leveraging data to provide personalised content that offers clear benefits both to players and operators. Our partnership with Optimove allows our clients to better understand player behaviour and tailor their content to optimise their offerings and marketing messages.”
Adi Dagan, Senior Director of Partnerships at Optimove, said: “Altenar is a clear breakthrough leading sports betting software provider and being part of their solution is a true honour. This partnership is a boon for sports betting operators to ensure incredible personalised experience for each player. These are incredibly exciting times for online sports betting as we get to partner with an innovator like Altenar to take the industry to the next level.”
The post Altenar integrates Optimove’s Opti-X platform to deliver enhanced personalised content appeared first on European Gaming Industry News.
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Spillemyndigheden Calls Attention to FATF’s Updated Lists of High-risk Jurisdictions
The Danish Gambling Authority has called attention to FATF’s (Financial Action Task Force) updated lists of high-risk jurisdictions: the Grey List (jurisdictions under increased monitoring) and Black List (call for actions). Among other things, gambling operators must include FATF’s lists of high-risk jurisdictions when assessing players’ risk.
Jurisdictions listed on the Grey List are Algeria, Angola, Bulgaria, Burkina Faso, Cameroon, the Ivory Coast, Croatia, DR Congo, Haiti, Kenya, Laos, Lebanon, Mali, Monaco, Mozambique, Namibia, Nepal, Nigeria, South Africa, South Sudan, Syria, Tanzania, Venezuela, Vietnam and Yemen.
Jurisdictions listed on the Black List are Democratic People’s Republic of Korea, Iran and Myanmar
Gambling operators are required to conduct enhanced customer due diligence (EDD) pursuant to section 17(1) of the Danish AML Act, if a player is assessed to impose a higher risk of the gambling operator being misused for money laundering or terrorist financing.
Gambling operators shall conduct this risk assessment based on Annex 3 to the AML Act (high-risk factors) which includes the FATF high-risk country lists (the so called black list and grey list)
It is not required that gambling operators perform EDD if a country is listed on the FATF’s list. EDD are only a requirement for players from jurisdictions listed in the EU Regulation of High Risk Third Country list pursuant to. 17(2) of the AML Act.
The post Spillemyndigheden Calls Attention to FATF’s Updated Lists of High-risk Jurisdictions appeared first on European Gaming Industry News.
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