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GAMSTOP is delivering real impact for its users, independent evaluation concludes
- 78% say of users say it delivers results and 80% would recommend the service
- 73% are satisfied with the service and 72% feel safer, having registered
An independent evaluation of GAMSTOP has found that its users feel safer and more in control since registering with the online self-exclusion service.
The research by Ipsos found that 78% of users said GAMSTOP had delivered the results that they were hoping for and 80% would recommend the service to others.
More than 4,650 GAMSTOP users took part in the research and 73% said they were satisfied with the service, with the number rising to 85% amongst those who no longer gamble. Three out of four felt more in control of their gambling behaviours since registering.
“GAMSTOP literally did what it said on the tin, it stopped me from being able to register with gambling websites, which was the major issue,” a service user with a five-year exclusion, who no longer gambles, told researchers.
Since its inception in 2018, more than 500,000 vulnerable consumers have registered with GAMSTOP. The evaluation found that the most common reason for registering was to stop gambling online altogether (55%), to regain control over their life (55%) and to spend less money on gambling (51%).
Three out of four users surveyed no longer gamble online and nearly one in two (48%) no longer gamble at all. GAMSTOP offers options to self-exclude for either six months, one year or five years, and users who had self-excluded for the maximum period were more likely to have stopped gambling altogether.
Whilst many users felt that GAMSTOP does not eradicate the “urge” to gamble, it provides a mostly effective physical barrier to online gambling and symbolises a commitment to stop gambling.
More than seven out of ten (72%) users said they felt safer from the negative effects of gambling. GAMSTOP reduced the short-term financial harms of gambling for individuals, as well as their close friends and family, giving them a sense of financial liberation and improving their mental and physical health.
Users reported having the time and disposable income to invest in their health and general mental well-being, easing the isolation and stress caused by concealing their gambling and freeing up time previously spent worrying about gambling. More than three out of four respondents (76%) are in work, with the largest proportion (21%) indicating they have a household income of £55,000-£99,000.
The report makes three key recommendations:
- provide the option of a longer or lifetime exclusion period to give greater “peace of mind” for those who use GAMSTOP to stop gambling online altogether
- communicate more frequently with users after their minimum exclusion has ended
- continue advertising on social media to raise awareness amongst younger audiences
The report calls for black-market gambling to be addressed by the government, the Gambling Commission and other stakeholders through greater regulation and the imposition of restrictions on its promotion through social media. Service users raised concerns about illegal or unlicensed gambling operators, including targeted advertising of websites claiming to be “not on GAMSTOP”.
The report concludes that GAMSTOP exclusion remains an effective blocking mechanism for licensed UK online gambling operators, but some users have engaged with unlicensed gambling operators since registering with GAMSTOP. It also says that wider regulation of advertising would improve the recovery of GAMSTOP users.
The report concludes:
“The evaluation has established that GAMSTOP is an effective tool for reducing gambling-related harm for individuals seeking to exclude themselves from online gambling operators…The service provided is widely considered both satisfactory and impactful. This is most significant for individuals with a sustained commitment to reducing their gambling behaviours, seeking a lifestyle change rather than a break”.
“Our evaluation found that satisfaction with GAMSTOP is high for the majority of people who use the service. This includes registration and the overall experience of having the self-exclusion in place. The majority of people also found that GAMSTOP delivered against their expectations and that they would recommend it to others”.
GAMSTOP CEO Fiona Palmer said: “We regularly evaluate the effectiveness of the service through comprehensive independent research, and it is gratifying to know that most of our users feel GAMSTOP has helped them significantly reduce gambling-related harm.
Six out of ten users who were surveyed said they rely on GAMSTOP as their sole means of support, and we are aware of the responsibility that this brings with it. We will study the recommendations in detail, including the suggestion of extending self-exclusion periods, although exclusion periods do already continue automatically for seven years unless a user asks for it be lifted”.
The post GAMSTOP is delivering real impact for its users, independent evaluation concludes appeared first on European Gaming Industry News.
Play’n GO takes players on an unforgettable expedition to Egypt’s legendary Nile in Boat Bonanza CrocoNile!, filled with thrills, spills, and crocodile chills!
Captain Jim and Jane Bonanza are here, sailing into the exotic and mysterious waters of the Nile. Legend speaks of untold treasures hidden beneath its waters, guarded fiercely by crocodiles and the ominous Curse of Sobek. Fans of the Bonanza series and Egyptian adventures will find plenty to love in this latest journey packed with intriguing gameplay and captivating storytelling.
Boat Bonanza CrocoNile! introduces players to heart-pounding gameplay across a vibrant 5-reel, 12-payline slot. Experience thrilling features like Croc Carnage, where crocodiles swim onto the reels upgrading Catch Symbols, and Sobek’s Rage, an intense Lock’n Spin feature with escalating multipliers up to x10. Instant Prize rewards and engaging random features such as Spear Shot and Depth Charge add layers of excitement and align with Play’n GO’s dedication to innovative gameplay.
Fans who enjoyed previous Boat Bonanza adventures or Egyptian-themed slots such as Legacy of Egypt and Rich Wilde and the Book of Dead will find Boat Bonanza CrocoNile! irresistible. The game masterfully blends adventurous exploration with exotic Egyptian mystique, reminiscent of previous successful Bonanza titles, ensuring it will resonate deeply with players.
George Olekszy, Head of Game Retention at Play’n GO, said:
“Boat Bonanza CrocoNile! encapsulates everything players loved about our Bonanza series, but elevates the excitement with thrilling new mechanics. We’re confident that the game’s adventurous theme and innovative features will keep players coming back for more.”
With its engaging narrative, action-packed gameplay, and visually stunning setting, Boat Bonanza CrocoNile! is poised to be an adventurous addition to any slot enthusiast’s favourites.
The post Adventure Awaits in Boat Bonanza CrocoNile! appeared first on European Gaming Industry News.
WinSpirit is proud to announce that it has officially received the Certificate of Trust from AskGamblers—one of the most respected accolades an online casino can achieve. This certificate is awarded only to platforms that demonstrate exceptional standards in key areas such as fast payouts, high player ratings, and a strong commitment to responsible gambling. It reflects WinSpirit’s dedication to player satisfaction and further strengthens the brand’s reputation as a trustworthy, high-performing casino.
With this recognition, WinSpirit reaffirms its promise to players: that their funds and personal data are protected, their rights are upheld, and their experience is both fair and rewarding.
“Receiving the Certificate of Trust is not just a badge of honour – it reflects the daily effort we put into building a casino that players and partners can rely on” — says Kate Van Engelen, PR Manager at WinSpirit.
“It motivates us to continue setting the bar high in fairness, support, and transparency,” she added.
AskGamblers is an acclaimed casino affiliate website, renowned for offering players unbiased, accurate, and up-to-date information about online casinos. The AskGamblers Certificate of Trust now takes pride of place on the WinSpirit website, serving as a clear symbol of quality, reliability, and transparency.
With over 17,000 games, a wide range of payment methods, 24/7 customer support, and generous bonuses, WinSpirit continues to set the standard for excellence in online gaming.
The post WinSpirit Casino Earns AskGamblers Certificate of Trust appeared first on European Gaming Industry News.
Mindway AI, the award-winning safer gambling software company, has enlisted the skill set of BetComply, iGaming’s most trusted technical and regulatory compliance firm, as it looks to further develop its product offering and support more operators.
The partnership will see BetComply’s Safer Gambling & Sustainability Specialist Jez White and his team advising Mindway AI on how its solutions can be best incorporated into operators’ safer gambling functions.
BetComply will also provide support on Mindway AI’s product roadmap and new business opportunities, with a focus on GameScanner, an advanced software solution that helps gambling operators boost player protection and intervene early to prevent at-risk gambling behaviour.
BetComply’s Safer Gambling & Sustainability Specialist Jez White said: “Mindway AI is at the cutting edge of safer gambling technology, and we’re excited to support their mission to raise the industry standard. Our goal is to help bridge the gap between innovation and implementation, ensuring operators can fully harness tools like GameScanner to deliver more effective, proactive player protection.”
Mindway AI’s CEO Rasmus Kjaergaard added: “We’re thrilled to be working with BetComply, where Jez and his team’s vast operational experience will be a huge asset as we continue delivering our award-winning software to more clients. We’re excited about what we can achieve together.”
In March, White joined BetComply as the firm’s first Safer Gambling & Sustainability Specialist, following more than eight years at Entain, where he served as Director of Player Protection Systems and Analytics.
The post Mindway AI partners with BetComply to scale safer gambling support appeared first on European Gaming Industry News.
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