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In pursuit of online casino success, operators do their best to provide players with the most interesting products and services, promote their business, analyze the revenue, grow traffic, and implement many other business development methods. Operators create marketing and plans to follow. However there is another important plan we often ignore — business continuity plan.

The iGaming business is vulnerable: it’s usually a large-scale venture, the risks are huge, and the number of potential threats is high. Starting from legal risks if the regulation changes or the market closes, to the cyber attack risks due to lack of security measures. Almost anything can go wrong and ruin a business that was built for years and took a lot of investment.

Slotegrator released a downloadable material describing what can potentially go wrong and how to make your business ready for it. Having a plan is crucial in this matter because improvising when an emergency occurs is a bad idea. What will you do if your regulator bans all forms of gambling advertising? Who will be responsible if the platform fails and the online casino stops functioning properly? How will you analyze the huge amount of data from your platform to detect a mistake? There must be a specific and very detailed plan of actions. Every minute of not accepting payments or not registering new players is an enormous loss for a casino operator, that’s why it’s so important to have your business continuously working without interruptions.

Some problems that may look less serious can cause big difficulties for businesses as well. For instance, Slotegrator talked to William Sarto, PR & Marketing Specialist at CasinoRIX, and got a few tips to help safeguard business during Google’s regular updates. Sarto points out several key advice: “Don’t rely on just one GEO; make sure you’re running projects across multiple countries. Don’t stick to just one vertical. For example, run projects in both the casino and betting sectors. This way, if one gets hit, you’ll have others to offset the impact.

 Use a variety of strategies to promote your projects. If one takes a hit, others can grow or stay steady, giving you time to bounce back. Don’t rely solely on SEO for traffic—explore other channels to diversify your sources.”

Having said that, business continuity solution includes two main strategies. The first is to try to prevent the crisis and make your business less vulnerable to external events, and the second is a plan of actions to deal with a crisis and return to normal operation after it passes.

“We all know that being aware of potential risks is already a first step in preventing them. Problems that business face are various, especially in the iGaming industry, but knowing what can happen, learning from experiences gained before, and having a recovery plan can save many starting companies,” says Svetlana Kirichenko, Head of Marketing at Slotegrator.

Learn more about business continuity and disaster recovery from a new material from Slotegrator and contact their team in case of additional questions.

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QTech Games, the leading game distributor for all emerging markets, has won the Online Casino Provider award at the annual SPiCE Philippines Awards 2024 in Cebu.

The Online Casino Provider of the Year celebrates the supplier or platform which has created or corralled the most innovative casino games tailored for the Asian igaming industry over the past 12 months. And QTech Games was again chosen by the judges to have superseded and surpassed an array of proven performers in this category, fending off strong competition from other leading lights, including international powerhouses and local champions.

This sought-after award is perennially given to the best overall online casino provider in the Asia space and is awarded at a coveted ceremony held at the Shangri-La Mactan. This Awards Gala forms part of a wider must-attend conference that showcases a dynamic mix of panel discussions, masterclasses and networking events which bring together sectoral leaders and pioneers in the Southeast Asian gaming and entertainment landscape.

More broadly, the SPiCE Philippines Awards judging panel voted on some of the most consequential categories of igaming activity, denoting progressive domains that are shaping the industry’s future across the region.

QTech Games’ CEO, Philip Doftvik, said: “We’re naturally delighted to have walked off with another flagship award for the best digital casino provider – and we’ve also been promoting QTech Hybrid, our breakthrough retail solution, to great effect at the Shangri-La Mactan. It’s already been a great week.

“This win is a glowing tribute to our sedulous team at QTech Games, and to the constantly growing group of innovative suppliers that our platform represents. It’s a truly collaborative effort. We remain committed to rolling out high-quality content that drives revenue for our worldwide partners – from Asia to Africa, and Eastern Europe to LatAm.”

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ReelPlay, a long-time aggregation partner of Relax Gaming has further strengthened its relationship with the leading supplier by transitioning to Silver Bullet.

Since agreeing to be a Powered By partner more than five years ago the duo have collaborated on over 70 game releases together, including El Dorado Infinity Reels and Hypernova Megaways.

ReelPlay was one of the first studio partners that released Dream Drop titles, including Hypernova Infinity Reels Dream Drop and Tsai Shen 10K Ways Dream Drop. These games have awarded over 150,000 jackpot wins, totalling more than €2.5 million.

This new deal will see ReelPlay benefit from additional commercial support as well as a whole host of contractual efficiencies such as unrivalled speed to market and access to players in popular and emerging markets, allowing the studio to hone its focus on creating top-quality content.

The first Silver Bullet release under this new agreement will be Pay Pig 10K WAYS which launches on 17^th October.

Nicholas Hammon, Aggregation Business Director at Relax Gaming, said: “ReelPlay have been a trusted aggregation partner of Relax for many years now and we’re truly excited to take it to the next level as they join our Silver Bullet programme. We look forward to sharing their fantastic portfolio of games with leading operator partners worldwide.”

David Johnson, CEO at ReelPlay, said: “We are absolutely delighted to put pen to paper on an extended deal with Relax. We look forward to continuing our close work with the Relax team which has grown considerably since 2019 and leveraging our mutual strengths to extend the reach of ReelPlay games, and indeed those of close partner studios delivered by ReelPlay, to Silver Bullet operators.”

Established as one of the industry’s leading B2B suppliers, Relax Gaming was awarded GGA’s Product Launch of the Year in February 2023 for Dream Drop Jackpots. Money Train 3 named the 2023 CasinoBeats Game Developer Awards amongst its 6 Slot of the Year titles, while the brand also won the award for Skill Games Supplier at the 2023 EGR B2B Awards along with the Innovation in Mobile award at the 2023 SBC Awards.

Relax Gaming provides more than 4,000 online casino games, from its high-performing proprietary slots to a significant, varied library of content from hand-picked third-party studios via its partnership programmes.