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Casino Guru’s Dynamic Safety Index: A Mid-Year Update
Casino Guru, the world’s largest and most up-to-date database of online casinos, has made significant strides in updating and refining its Casino Safety Index since the beginning of the year.
The platform has processed a total of 3,254 casinos, updating 2,682 existing listings and adding 572 new casinos to its database. During this period, 304 casinos were closed, reflecting the ever-changing landscape of the online gambling industry.
Safety Index Movements: A Sign of Active Monitoring
Casino Guru’s Safety Index is a dynamic metric, continuously evolving based on various factors to ensure it reflects the current state of each casino. This year, notable movements in the Safety Index were observed:
- Safety Index Decreased Significantly: 908 casinos saw a significant drop in their Safety Index (by 0.5 points or more).
- Safety Index Increased Significantly: 572 casinos experienced a significant improvement in their Safety Index (by 0.5 points or more).
These changes highlight Casino Guru’s commitment to keeping the Safety Index alive and responsive to the realities of each casino’s operations. The fluctuations in the Safety Index are not arbitrary but are based on a meticulous review process that incorporates multiple factors, ensuring that the Safety Index provides an accurate reflection of a casino’s performance and fairness.
Factors Influencing Safety Index Adjustments
Several key factors contribute to the fluctuation of the ratings:
- Terms and Conditions: Often, Casino Guru encounters provisions in a casino’s T&Cs that can be deemed unfair. While these terms might appear harmless, their misuse within the industry leads to frequent complaints. As a result, some of these terms are flagged as unfair, which can cause a downgrade in the Safety Index of casinos. This downgrade can occur even if the specific casino hasn’t misused the terms, but other casinos have exploited similar rules. Casino Guru’s team is adept at identifying such practices, which can include ambiguous rules about bonuses, vague terms about withdrawals, or stipulations that disproportionately favor the casino.
- Licensing Issues: Casino Guru verifies all casino licenses with the relevant authorities. If it is discovered that a license is fake or invalid, the casino’s rating is reduced. While some casinos operate without a license and still maintain a good rating, the presence of a valid license generally ensures that a casino operates within legal frameworks, offering a layer of protection to players.
- Withdrawal and Win Limits: Excessively low withdrawal limits (below $10,000 per month) are penalized in Casino Guru’s Safety Index. Similarly, restrictive win limits, particularly those applied to progressive jackpots, result in severe Safety Index deductions. Such practices can be detrimental to players, limiting their ability to withdraw or enjoy their winnings fully. Casino Guru considers these limits an indication of a casino’s fairness and commitment to providing a positive player experience.
- Complaint Resolution: Casinos that handle complaints effectively and make amends based on Casino Guru’s recommendations see their Safety Index improve. Addressing customer grievances promptly and fairly is a positive indicator. Conversely, when a casino ignores complaints or behaves unfairly, the severity of these issues can lead to a significant decrease in their rating. Casino Guru tracks the nature and frequency of complaints, as well as how promptly and effectively they are resolved, using this data to adjust the Safety Index accordingly.
- Adherence to Recommendations: Casinos that update their T&Cs based on Casino Guru’s suggestions, eliminate unfair limits, obtain valid licenses, or show significant improvement in their market position due to increased traffic and revenue tend to experience a boost in their Safety Index. This responsiveness to feedback demonstrates a casino’s willingness to improve and prioritize player satisfaction. Notably, almost 600 casinos have already changed their T&Cs based on Casino Guru’s recommendations, reflecting a significant positive impact on the industry.
- Market Performance: An improvement in market position, indicated by increased traffic and revenues, often signifies a growing and satisfied player base. Casinos that show significant growth in these areas may see positive adjustments in their Safety Index, reflecting their ability to attract and retain customers successfully.
The Team Behind the Safety Index
Maintaining the integrity and accuracy of Casino Guru’s Safety Index is a complex process, managed by a dedicated team of over 40 professionals. The team is continually expanding to ensure timely updates across the extensive database. Each casino update or addition takes more than 4 hours, reflecting the thoroughness of the evaluation process.
The team at Casino Guru is composed of experts in various fields, including legal specialists, data analysts, complaint resolution specialists, and industry researchers. This multidisciplinary approach ensures that every aspect of a casino’s operation is scrutinized, from its legal standing and financial health to customer satisfaction and ethical practices.
Peter Matúška, Casino Data Team Lead & Complaint Specialist at Casino Guru, expressed his gratitude for the team’s dedication and hard work: “Thanks to their commitment, we were able to surpass our previous limits and achieve a new milestone, processing nearly 600 casinos in May.”
Commitment to User Safety
Casino Guru’s meticulous approach to Safety Index updates underscores its dedication to transparency, reliability, and user safety. The platform’s Safety Index, essentially the casino rating, is a representation of this commitment. As explained by Peter Jesko in a recent interview, the Safety Index is a comprehensive measure that evaluates a casino’s safety and fairness, providing users with a reliable benchmark. This index takes into account various factors such as licensing, T&Cs, complaint resolution, and overall customer satisfaction.
Jesko emphasized that the Safety Index is not just about penalizing casinos for negative practices but also about recognizing and rewarding those that strive to create a safe and fair environment for their players. This proactive approach encourages casinos to improve their standards, ultimately benefiting the entire online gambling community.
Looking Ahead
The ongoing updates and refinements in Casino Guru’s Safety Index underscore the platform’s dedication to transparency and reliability. As the online gambling landscape continues to evolve, Casino Guru remains committed to providing users with the most reliable and up-to-date information, ensuring they can make informed decisions.
The post Casino Guru’s Dynamic Safety Index: A Mid-Year Update appeared first on European Gaming Industry News.
Latest News
Spin2Win de GoldenRace regresa más fuerte
Reading Time: 2 minutes
GoldenRace, proveedor líder de premiados deportes virtuales y soluciones apuestas, ha presentado la última versión de su emblemático juego de números, Spin2Win & Spin2Win Royale. Reconocido por su sencillez, dinamismo y altas recompensas, este título se ha convertido en una pieza clave del portfolio de la compañía y en una herramienta de participación comprobada para operadores de todo el mundo.
Los juegos de números siguen siendo una de las verticales más sólidas dentro del mercado internacional de apuestas. Cifras de H2 Gambling Capital confirman que los productos de casino representaron en Europa 21.500 y 8.500 millones en ingresos brutos de juego (GGR) para los mercados online y retail respectivamente, en 2024. Sus reglas claras, ciclos cortos y premios frecuentes los convierten en los favoritos de los jugadores y en una fuente estable de ingresos para los operadores.
En GoldenRace, nos esforzamos constantemente por mejorar nuestros productos, haciéndolos más atractivos y accesibles con cada lanzamiento. Y esta filosofía se aplica a toda nuestra cartera. Big5, una innovadora versión del fútbol virtual, y RaceDay, que reúne todos los tipos de carreras en un solo producto, son solo dos ejemplos recientes. Esta versión de Spin2Win continúa por el mismo camino.
Entre sus mejoras destacan una interfaz de usuario totalmente optimizada y una ruleta renovada e impactante que eleva la emoción de cada giro. El juego también incorpora estadísticas más claras, la opción de juego automático en el modo instantáneo y la función multiplicador en el modo programado, herramientas diseñadas para agilizar la toma de decisiones, aumentar la
participación y alargar las sesiones de juego.
Spin2Win mantiene además su variedad con cuatro formatos distintos: Clásico, Royale, Americano y Americano Royale. Las versiones Royale incluyen una ruleta de sectores que amplía las opciones de apuesta, mientras que las versiones Americanas destacan el doble cero verde con cuotas totalmente transparentes. Los operadores se benefician de una configuración flexible, múltiples formatos de cuotas y validaciones automáticas que garantizan un juego justo y estable.
Con este relanzamiento, GoldenRace reafirma su liderazgo en el vertical de los juegos de números e invita a operadores y jugadores a descubrir una nueva era de giros.
The post Spin2Win de GoldenRace regresa más fuerte appeared first on European Gaming Industry News.
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GoldenRace’s Spin2Win returns stronger
Reading Time: 2 minutes
GoldenRace, the leading provider of award-winning Virtual Sports and betting solutions, has unveiled the latest version of its emblematic number game, Spin2Win&Spin2Win Royale. Recognised for its simplicity, fast gameplay and high rewards, the title has become a cornerstone of the company’s portfolio and a proven engagement tool for operators worldwide.
Number games continue to be one of the most reliable verticals in the global betting market. Figures from H2 Gambling Capital confirm that casino-style products represented 21.5 and 8.5 billion in GGR for online and land-based markets, respectively, in 2024. Their clear rules, short cycles and frequent payouts make them a favourite among players and a steady source of revenue for operators.
At GoldenRace, we constantly push to improve our products, making them more engaging and accessible with every release. And this philosophy runs across our entire portfolio. Big5, a groundbreaking take on Virtual Football and RaceDay, which unites all race types in a single product, are just two recent examples. This version of Spin2Win continues this path.
Among the improvements are a fully optimised user interface and a renewed, visually striking wheel that boosts the excitement of every spin and clearer statistics. The game also incorporates an Autoplay option in instant mode and a Multiplier feature in scheduled mode – tools designed to enhance decision-making, increase engagement and extend player sessions online.
Spin2Win also maintains its variety with four distinct versions: Classic, Royale, American and American Royale. Royale formats introduce an additional sectors wheel that expands betting options, while the American variants highlight the double green with fully transparent odds. Operators benefit from flexible configuration, multiple odds formats and automated validations that ensure seamless and fair gameplay.
With this relaunch, GoldenRace confirms its leadership in the number games vertical and invites operators and players to discover a new era of spinning.
The post GoldenRace’s Spin2Win returns stronger appeared first on European Gaming Industry News.
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Expanse Studios Secures Romanian Class 2 B2B Gaming License
Reading Time: 2 minutes
Expanse Studios, a B2B iGaming content provider and subsidiary of Golden Matrix Group Inc. (NASDAQ: GMGI), has been granted a Class 2 license by Romania’s National Gambling Office (ONJN), authorizing the company to distribute specialized gaming software across one of Europe’s fastest-growing regulated markets.
The license, granted under Decision No. 273, enables Expanse Studios to provide its portfolio of proprietary slot games, crash games, and casino content to licensed Romanian operators. This approval positions the company to serve a market that generated approximately €600 million in gross gaming revenue in 2024 and maintains one of Europe’s highest channelization rates at over 90%.
Strategic Entry into High-Growth Regulated Market
Romania represents one of Eastern Europe’s most dynamic iGaming jurisdictions, with internet penetration reaching 88% of its 19 million population and a regulatory framework that has attracted over 50 licensed operators. The market has demonstrated consistent growth, with total industry turnover exceeding €2 billion in 2023, reflecting a 15% year-over-year increase.
The Class 2 B2B license allows Expanse Studios to distribute content to Romania’s licensed B2C operators without establishing a Romanian entity or paying Romanian corporate taxes, while providing access to a market where mobile gaming dominates and player engagement continues to accelerate.
Romania’s stringent licensing requirements under Government Emergency Ordinance 77/2009 make ONJN approval a significant credential for B2B providers. The regulatory framework emphasizes technical compliance, player protection, and operational transparency—requirements that align with Expanse Studios’ existing European operations across 1,300+ casino brands.
“Securing ONJN approval validates our technical capabilities and regulatory compliance standards in one of Europe’s most demanding jurisdictions,” said Damjan Stamenkovic, CEO of Expanse Studios. “Romania offers substantial distribution opportunities through licensed operators serving a tech-savvy player base with strong engagement metrics. This license strengthens our European B2B footprint and demonstrates our ability to meet the compliance requirements of mature regulated markets.”
Expanding B2B Distribution Infrastructure
The Romanian license complements Expanse Studios’ recent European partnerships, reflecting accelerating demand for the company’s content across regulated jurisdictions. With 56 proprietary titles including Super Heli, Titan Roulette, and Wild Icy Fruits, Expanse continues scaling its high-margin B2B operations across Europe, Latin America, and North America.
Romania’s market characteristics—including preference for mobile platforms, strong affinity for slot content, and established payment infrastructure—align well with Expanse Studios’ content portfolio and distribution model. The company’s games will be available to Romanian operators seeking certified, compliant content for their licensed platforms.
This license approval reinforces Golden Matrix Group’s broader strategy of expanding regulated B2B operations in jurisdictions with transparent licensing frameworks and sustainable growth trajectories.
The post Expanse Studios Secures Romanian Class 2 B2B Gaming License appeared first on European Gaming Industry News.
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