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Allwyn Finds Winning Formula with New Digitally-led National Lottery Retailer Training as Users Top 7000

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Allwyn has announced that over 7000 of its independent retail partners are now using its new Retail Training Centre – an innovative, digitally-led retailer training platform – with more stores signing up every day. In just one day alone in February, almost 1000 National Lottery retailers signed up to start using the all-new online platform.

Developed by world-leading learning solutions provider, Sponge, Allwyn launched the Retail Training Centre at the beginning of February to support independent store owners and their staff to be responsible National Lottery retailers with “always on” digital training that’s available to them whenever suits them best– making it easier to regularly train staff in store. As well as documents containing key information about how to sell National Lottery games responsibly, the platform features engaging training modules on “Preventing Underage Play” and “Minimising Excessive Play”. It will also be updated centrally by Allwyn with new and improved training over the coming months and years.

As well as being available on mobile or desktop, the Retail Training Centre has been specially developed so that its user profiles don’t require the use of personal data to log in. As a result, training is more accessible to all staff– including casual and temporary employees – as there’s no need to “sign up”. The platform instead works by only having one user profile and login per store, with sub-folders containing all the necessary training that can be assigned to each member of staff. This approach also allows Allwyn to see whether a store has completed the necessary training to ensure they’re compliant with important areas such as “Underage Play”, with Allwyn Retail Sales Executives able to offer additional support during store visits if needed.

Additionally, Allwyn’s digital-first approach to training its retail partners has seen the company embed the use of the platform in its retailer onboarding process, making it mandatory for any new National Lottery retailer to activate their Retail Training Centre account and complete the digital training before their National Lottery equipment is installed. This ensures new retailers understand the obligations of being a responsible retailer before they even begin selling National Lottery products.

The digital nature of the platform also means new training can be issued by Allwyn network-wide, or to individual stores, depending on requirements. This means Allwyn can effectively train its entire retail estate on specific areas in one go – making training quicker, easier, and more convenient, as retailer scan complete the training in their own time. The results of the platform are already compelling: since February, the platform’s key assets which include documents like a “Healthy Play workbook”, “Operational Excellence” and “What is Challenge 25?” have been downloaded over 23,000 times, while the two training modules have been completed over 5600 times and counting.

Mohammed Rajak from Buywell Day Today in Glasgow said: “The new platform has really helped me train my staff by being able to download useful information and print it for them to read. We can either access the Retail Training Centre on my mobile, or use the printouts – which makes it easier. The modules are accessible within a couple of clicks which is useful for referring back to. I feel proud knowing my staff have done the training and we now have a certificate to prove it.”

Alex Green, Allwyn’s Director of Channel Operations, said: “We’re delighted with the initial uptake of our new digital training platform, with thousands of retailers having already signed up to complete the training and increase their knowledge of how to sell The National Lottery responsibly. As well as a newly embedded process in place to get new retailers signed up and using the platform even before they start trading, our digital-first approach will make distributing National Lottery training simpler and more effective. We’ll be able to issue new training immediately, keeping retailers completely up to date with the latest guidance and modules. We’d encourage all independent National Lottery retailers who haven’t already done so to sign up and start benefiting from our fantastic new platform.”

Fran Campbell, Sponge’s Client Director, said: “Allwyn’s primary objective for this training solution was to have a digital-first approach to their retail training. A platform that would be future-proof, convenient and engaging for retailers and, most importantly, one that would be accessible to all store staff without any barriers. We’re pleased we were able to deliver exactly this for Allwyn and their retailers with our learning platform, Spark, and are delighted it’s already producing incredible results.”

The post Allwyn Finds Winning Formula with New Digitally-led National Lottery Retailer Training as Users Top 7000 appeared first on European Gaming Industry News.

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Optimove Announces Optimove Ignite+: A New Comprehensive Program Tailored to Accelerate Growth for Emerging iGaming and Sports Betting Operators

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As emerging iGaming and sports betting operators have often struggled to scale and compete effectively, Optimove announced today the launch of Optimove Ignite+, a comprehensive program tailored to accelerate growth for emerging operators. This new program provides exclusive access to Optimove’s #1 CRM Marketing platform for iGaming and sport betting operators, providing expert guidance, and actionable insights, empowering emerging operators to scale efficiently in a competitive landscape. Until now, a comprehensive program like this was unavailable to emerging operators. 

Key Benefits of Optimove Ignite+ 

Optimove Ignite+ leverages Optimove’s expertise in scaling industry leaders to help emerging iGaming and sports betting operators accelerate growth. The program provides access to the following:  

  1. Gaming-Expert CRM Marketing Guidance & Support: Connect with Optimove’s team of CRM Marketing experts, offering strategic insights, deep industry knowledge, and personalized support.  
  1. Extensive Industry InsightsAccess exclusive Benchmark Reports based on Optimove’s proprietary data from 1,200+ brands, helping operators refine strategies, measure performance, and gain a competitive edge. 
  1. Streamlined OnboardingStreamlined integration with Optimove’s platform through a tailored onboarding process built for emerging operators. It enables a fast integration with Optimove’s platform to start driving marketing and business results immediately.  
  1. Access to Optimove’s Thriving Community, OptiCircle: Join OptiCircle, Optimove’s community of iGaming professionals and thought leaders, including opportunities to be featured on industry podcasts and blogs. 
  1. Preferential Commercial Terms: Receive competitive pricing and scalable terms designed to support the growth of emerging iGaming and sports betting operators. 

Navigating Complexity: Empowering Emerging Operators to Scale and Compete 

As noted, between higher customer expectations and more stringent regulations, the iGaming and Sports Betting landscape is increasingly complex. Without access to the right tools and expertise, emerging operators often struggle to scale and compete effectively. As the industry CRM leader, part of Optimove’s mission is to help all leaders successfully navigate these challenges and succeed in building sustainable and profitable businesses. 

“Emerging iGaming and sports betting operators are a vital part of the gaming industry but often face obstacles reaching their potential in scaling and competing,” said Motti Colman, VP Revenue, Gaming at Optimove. “With Optimove Ignite+, emerging operators are finally empowered with the tools, insights, and support they have sought to build strong foundations for accelerated growth and maximize their impact in competitive markets. This program underscores our commitment to empowering all operators, regardless of size, to thrive in the ever-evolving iGaming and sports betting landscape.” 

The post Optimove Announces Optimove Ignite+: A New Comprehensive Program Tailored to Accelerate Growth for Emerging iGaming and Sports Betting Operators appeared first on European Gaming Industry News.

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Dirtcube Interactive launches India’s first-of-its-kind backend platform ‘Specter’; set to empower & support game development studios

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Dirtcube Interactive, a pioneering game and game-tech studio based out of Navi Mumbai has officially announced the launch of Specter, India’s first-of-its-kind backend platform designed to revolutionise the gaming ecosystem. This fully integrated solution combines all essential backend services such as player progression, game economy management, automated achievement and rewards systems, leaderboards, LiveOps, real-money features and much more into a unified platform that empowers developers and marketers to create immersive and scalable gaming experiences.

With a portfolio that includes hyper-casual games, game development and art services, and innovative products like Capshot, a social media app for memes and videos, and GameStarz, a mobile-based virtual world blending gaming and social interactions, Dirtcube Interactive has consistently pushed boundaries. The development of Specter stems from their experience and a keen understanding of the need for integrated backend tools in game development.

Consolidating multiple tools into a single solution, Specter enables developers to streamline operations and focus on creativity. Comprising features like dynamic achievements, currency and store systems, real-time competitions, and LiveOps, the platform enhances engagement while reducing complexity. The product is currently rolling out some early AI features, and over the next few months, it aims to completely transform how games manage Live Ops, respond to player behaviour, and generate new in-game content.

Specter’s USP lies in offering customisable backend services to meet the diverse needs of the gaming industry. It enhances cost and time efficiency, accelerating development timelines by up to four times, allowing teams to focus more on creating impactful gaming experiences. The platform’s cross-platform support unifies player communities across devices, creating a seamless and integrated experience for users.

Co-founder Pravan Parikh brings a wealth of experience from financial services, market research, and product development. His background in data analysis and market strategy has been instrumental in shaping Specter’s vision as the go-to backend platform for developers and studios.

Sharing his excitement on the launch of Specter, Pravan Parikh, Co-Founder & Product Lead, Dirtcube Interactive LLP expressed, “We are delighted to officially launch Specter, a platform that represents years of dedicated effort, learning, and innovation. While India’s gaming and esports industry is experiencing rapid growth, significant gaps persist in the game development ecosystem. Specter is designed to bridge these gaps by empowering creators across industries with the tools they need to make game development more accessible, efficient, and rewarding. Our vision is for Specter to become the invisible hand that powers truly immersive gaming experiences.”

While Pravan focuses on shaping the product vision, his co-founder, Mikhail Bhuta, brings the technological backbone to Specter. As a seasoned technology innovator, Mikhail has been instrumental in crafting the platform’s high quality and scalable infrastructure, ensuring it meets the complex needs of today’s game developers.

“Specter is designed to address the challenges game developers face, from scalability to real-time operations and seamless cross-platform integration. We’ve focused on delivering a backend solution that simplifies the development process while enhancing the player experience. Our goal is to create a platform that evolves with the rapidly changing gaming industry, featuring cutting-edge tools that keep developers ahead of the curve. With Specter, we aim to help developers all over the world lay the foundation for the next generation of immersive gaming experiences,” said Mikhail Bhuta, Co-Founder & Tech Lead, Dirtcube Interactive LLP.

Specter empowers multiple industries with its tailored solutions. For traditional video game development, it supports indie developers, hyper-casual publishers, and casual game studios with cost-efficient infrastructure and dynamic features. In gamification and consumer apps, the platform boosts engagement through leaderboards and rewards, benefiting fitness apps, social platforms, and loyalty programs.

In esports, Specter simplifies tournament management with dynamic leaderboards, match data handling, and secure prize distribution. Additionally, it also enables marketing and brand engagement by powering gamified campaigns, community challenges, and live events to create interactive brand experiences.

Looking ahead, Specter will focus on building a thriving developer community through collaborations with indie developers and midsize studios to shape new features. The platform is also pioneering the use of AI in LiveOps, aiming to revolutionise player engagement and revenue models by leveraging predictive and responsive AI systems. Additionally, Specter is expanding its reach by forging strategic partnerships with leading gaming engines and service providers to further enhance its ecosystem.

The post Dirtcube Interactive launches India’s first-of-its-kind backend platform ‘Specter’; set to empower & support game development studios appeared first on European Gaming Industry News.

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INCENTIVE GAMES CEO JOHN GORDON JOINS HOTTAKES AS STRATEGIC ADVISOR

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John Gordon, CEO of Incentive Games, has officially joined the HotTakes team as a strategic advisor, ahead of their highly anticipated US launch.

HotTakes, a leading B2C Free-to-Play sports prediction app with a strong affiliate network, has achieved rapid growth in the Canadian market and is poised for major expansion with their upcoming launch in the United States.

Incentive Games, an investor in HotTakes, has consistently supported the company throughout their journey, participating in the past two funding rounds. John Gordon has been actively involved in providing strategic guidance on product development and overall business strategy, and HotTakes has now formalised this valuable relationship.

John Gordon said, “I am incredibly proud to be part of the HotTakes journey. Their growth trajectory is genuinely outstanding and collaborating with Tyler, James, and Kevin has been a joy over the last few years. Their understanding of product development, technology, and how to build something special is evident in their success. At Incentive Games, we excel in player retention, and I firmly believe that the HotTakes team possesses unrivalled expertise in user acquisition.”

James White, COO and Co-Founder of HotTakes, added, “We couldn’t be more thrilled to formally announce John as our strategic advisor. His rare blend of product, relationship building and leadership skills is unparalleled in the space – he has had a monumental impact on our company. John and Incentive Games’ expertise in retention, combined with our focus on acquisition, has been a match made in heaven.”

The post INCENTIVE GAMES CEO JOHN GORDON JOINS HOTTAKES AS STRATEGIC ADVISOR appeared first on European Gaming Industry News.

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