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Global Casino Management System (CMS) Market, Forecast to 2030: Burgeoning Demand for Online Casinos and Gambling, with Player Tracking Holding a Major Share

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The “Global Casino Management System (CMS) Market 2023-2030” report has been added to ResearchAndMarkets’s offering.

The global CMS market is anticipated to grow at a considerable CAGR of 17.6% during the forecast period. The market growth is attributed to factors such as increasing demand of online casinos and gambling. It is anticipated that, in the coming years consumers’ interest towards online casinos and gambling will continue to expand.

Consumers have engaged themselves in online gambling due to its easy availability for the purpose of enjoying games in their preferred environment and Individuals can log in at any time they want. They offer a wide range of online casino and gambling games such as, jackpot guru, windaddy, bigbaazi, casibee, lucky spins.

For Instance, in March 2023 BetMGM has announced the launch of the Wheel of Fortune Online Casino in partnership with IGT Wheel of Fortune, along with additional themed games and features.

Segmental Outlook

The global CMS market is segmented based on its components, applications and end-users. Based on its components, the market is segmented into solution, service, consulting, deployment and integration, support and maintenance. Based on the applications, the market is segmented into accounting, security and surveillance, player tracking, marketing and promotions, gaming analytics, and others. Further more, based on end-users, the market is segmented into small casino, medium casino, and large casino.

Among the application, the security, and surveillance sub-segment is expected to exhibit significant growth, owing to the increased security concerns due to the increased influx of people to casinos such as, plenty of security, reputational, and financial risks can be eliminated with increased security and risk assessment.

Player Tracking Sub-Segment Holds a Major Market Share

Among the application segment, the player tracking sub-segment is anticipated to register significant growth for the forecast period. The growth of player tracking sub-segment is expected to experience significant growth globally, owing to the growing popularity of online gaming. The casino management system enables the casino to better monitor the behaviors of its customers. It effectively keeps track of a player’s activity on the gaming table by documenting the device the player is paying on, and for how long and it dominates the number of wins and losses that have occurred.

For Instance, in August 2022, Table Trac, Inc. announces has announced the binding of an agreement for implementing the CasinoTrac Management System at both the bighorn casino and the longhorn casino in Las Vegas, Nevada. This provides management with an exact understanding of the sorts of machine consumers used to like gaming.

Regional Outlooks

The global CMS market is segmented based on geography, including North America (the US and Canada), Europe (Italy, Spain, Germany, France, and Others), Asia-Pacific (India, China, Japan, South Korea, and Others), and the Rest of the World (the Middle East & Africa and Latin America). Among these, the North American region is anticipated to grow at a significant rate over the forecast period, owing to the prevalence of CMS industry can be attributed to the growth of experienced technologies, increasing software implementation, and the region’s significant acceptance of casinos.

Asia-Pacific Expected to Hold a Prominent Share

The Asia-Pacific region is expected to be the most rapidly developing region owing to the growth of casinos are gaining social acceptance, and the number of casinos rising economies such as China and India. The casino management system is predicted to rise due to increased legalization and an increased the number of gaining organizations, and gaming establishment in gaming property such as casino, hotel , and resort that offers a variety of games or betting that requires a legal license.

Market Players Outlook

The major companies serving the global CMS market include Casinoflex Systems International Ltd, , Ensico CMS D.O.O, Hconn Inc, International Game Technology PLC IGT, Table Trac, Inc, and others. The market players are considerably contributing to the market growth by the adoption of various strategies, including mergers and acquisitions, partnerships, collaborations, funding, and new product launches, to stay competitive in the market.

For Instance, in November 2022, Table Trac Inc has announced it will be in charge of providing its Casino Management System Casino Trac to the Golden Buffalo Casino and Motel located in Lower Brule, South Dakota. They meant to automate as well as monitor the operation of casinos and the system is a versatile product that is suited to a variety of gaming and entertainment center environments. The company also allows the casinos to provide accounting and player club services.

The report covers:

  • Market value data analysis of 2022 and forecast to 2030
  • Annualized market revenues ($ million) for each market segment
  • Country-wise analysis of major geographical regions
  • Key companies operating in the global casino management system (CMS) market. Based on the availability of data, information related to new product launches, and relevant news is also available in the report
  • Analysis of business strategies by identifying the key market segments positioned for strong growth in the future
  • Analysis of market-entry and market expansion strategies
  • Competitive strategies by identifying ‘who-stands-where’ in the market.

A selection of companies profiled in this report includes:

  • Bluberi Gaming Technologies Inc.
  • Casinoflex Systems International Ltd.
  • Delta Casino Systems
  • Ensico CMS D.O.O
  • Hconn Inc.
  • International Game Technology PLC IGT
  • Konami Group Corp.
  • Lodging and Gaming Systems Inc.
  • Micros Systems Inc.
  • Next-Level Security Systems Inc.
  • Novomatic AG
  • Playtech PLC
  • Table Trac, Inc.
  • TCS John Huxley Ltd.
  • Win Technologies Ltd.

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Altenar strengthens sportsbook product leadership with two senior hires

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Industry veterans Nikos Zygouris and Alfred Bashllari bring more than three decades of combined experience to build sportsbook provider’s product strategy

Altenar has reinforced its sportsbook product credentials with the appointment of Nikos Zygouris as Head of Sportsbook Product and Alfred Bashllari as Sportsbook Product Consultant.

With extensive experience in iGaming and sports betting, both new hires bring a wealth of knowledge to support Altenar’s consistent focus on innovation and high-performance solutions that deliver more value to operators.

Zygouris joins the company from Campeon Gaming, where he served as Head of Product. Additionally, he holds more than 12 years of industry experience from leading suppliers and operators such as Novibet, Intralot and OpenBet. His passion for product innovation and collaborative working will play a key role in shaping Altenar’s roadmap.

Bashllari brings two decades of product development, operations and M&A experience, having held senior roles at major providers including Sportradar, Betgenius, Scientific Games and OPAP. His deep understanding of the sports betting, gaming and lottery sectors will support Altenar’s strategic decision-making.

Both appointments mark another step forward in Altenar’s evolution as a partner-led technology provider, enhancing its ability to deliver scalable, flexible and market-ready sportsbook solutions for a growing number of operators worldwide.

Antonis Karakousis, Director of Product at Altenar, said: “As we expand into new markets and push the boundaries of what our sportsbook can deliver, it’s vital that we continue to invest in product leaders. Nikos and Alfred bring a wealth of experience and strategic thinking that will directly support our long-term goals. We’re excited to welcome them aboard.”

Nikos Zygouris, Altenar’s Head of Sportsbook Product, said: “I’m delighted to join the product team at Altenar following what has already been a hugely successful year for the provider. They continue to prove that they are on the pulse of the industry and attuned to what the customer needs. I look forward to contributing to Altenar’s ambitious plans going forward.”

Alfred Bashllari, Sportsbook Product Consultant at Altenar, said: “Altenar’s commitment to product excellence and its approach to exceeding expectations really stood out to me and is one of the reasons I’m thrilled to join the team. I’m excited to see how we can drive forward innovative solutions that help our clients grow.”

The post Altenar strengthens sportsbook product leadership with two senior hires appeared first on European Gaming Industry News.

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12BET’s Customer-First Approach Earns Shortlist for Best Customer Service at EGR Operator Awards

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12BET, shaping the igaming landscape since 2007, has been shortlisted for “Best Customer Service” at the EGR Operator Awards 2025. This recognition highlights 12BET’s commitment to building trust, transparent interactions and placing customer satisfaction at the heart of its operations. Being named a finalist shows how 12BET’s service philosophy sets new standards in responsiveness, empathy and professionalism across its global player community.

In 2025, 12BET strengthened its customer-first approach with honest communication and transparent service. A structured Trustpilot review programme invited genuine feedback from long-standing users, building public trust while informing service improvements. This reflects 12BET’s belief that customer feedback should not only resolve issues but also inspire continuous learning and evolution.

“We are proud to be recognized for Best Customer Service at the EGR Operator Awards. Customer trust is the foundation of our brand, and this shortlisting honors the dedication of our teams who serve players with integrity and care. Every interaction is an opportunity to reinforce our values and strengthen our relationship with the community,” 12BET Spokesperson Rory Anderson said.

The post 12BET’s Customer-First Approach Earns Shortlist for Best Customer Service at EGR Operator Awards appeared first on European Gaming Industry News.

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Evoplay releases dazzling new title Velvet Gems

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Evoplay, the award-winning game development studio, has launched Velvet Gems, a glamorous slot filled with sparkling stones, seamless gameplay, and high reward potential.

The game immerses players in a luxurious realm of shimmering rubies, emeralds, and sapphires, where each spin radiates opulence. Striking visuals and a refined soundtrack create a premium atmosphere, making it a perfect choice for players seeking an elegant, feature-rich experience.

Landing three or more bonus symbols anywhere on the reels activates the free spins round, awarding fifteen, twenty, or twenty-five spins depending on the number of triggering symbols.

During free spins, various symbols may appear, while stacked wilds enhance the potential to form high-value winning combinations. The feature can also be retriggered, extending the magical atmosphere and increasing the win opportunities.

To heighten the experience, players can choose to activate the bonus chance feature, doubling their chances of triggering free spins with a slight increase in their bet. Those wishing to jump straight into the game can also use the bonus buy function to access the top feature immediately.

Stylish and engaging, Velvet Gems combines simple mechanics with lively design to provide a luxurious slot experience that shines from the first spin to the last.

Ivan Kravchuk, CEO at Evoplay, said:Velvet Gems exemplifies how Evoplay blends classic themes with sophisticated mechanics to offer premium entertainment.

“We’ve designed a classic-style slot that feels fresh, luxurious, and accessible, while still delivering the medium volatility thrills players enjoy. From the sophisticated visuals to the feature-rich gameplay, it’s a release we’re immensely proud of, a true gem in our expanding portfolio.”

The post Evoplay releases dazzling new title Velvet Gems appeared first on European Gaming Industry News.

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