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Exclusive interview with Andrei Beu, Commercial Director of Gamingtec
This week, we’ve sat down with Andrei Beu, Commercial Director of Gamingtec, and managed to capture some vital information. You can find the piece below.
Brazil represents an exciting opportunity for operators, and Gamingtec claims it can get you up and running in LatAm within six weeks. How is that possible?
It is only possible via our GT Launchpad solution which consists of all of the components that the operator needs to go live with a competitive sportsbook or casino. These components have been fine-tuned and optimised over more than a decade, so work and perform at the very highest level. By combining this with our modern front-end templates and the unrivalled experience of our team, we can guarantee to have operators up and running within six weeks. Of course, if operators want to take a more bespoke approach to their front-end or add in certain providers for payments, games, etc then we simply adjust the deadline for launch based on the work that entails and then commit to the extended deadline. But ensuring a quick launch is just one part of the process; we also want to set the highest possible standards from day one as this is the foundation for working with the operator in what will become a long and successful relationship.
What do operators get with the Launchpad solution? Is it enough to be competitive in a new market?
Our GT Launchpad consists of all the elements that operators need to launch and run a successful online sportsbook or casino. There is a player account management component where all financial transactions are also handled. This backend system covers KYC, risk management, reporting, bonus allocation and more. The GT Casino component brings in the casino and the hundreds of game studios and 10,000+ titles that we have integrated into our platform, while GT Sports provides a comprehensive sportsbook with more than 70,000 in-play events each month. We have a dedicated payment gateway with 60+ payment options and counting. The final component is the customer-facing front-end which is modern and delivers a seamless player experience across all devices thanks to the mobile-first approach we have taken to the design and UX.
GT Launchpad is the perfect solution for operators looking to get a solid start in the LatAm market, allowing them to offer a highly localised product and player experience in each of the jurisdictions they chose to target.
What advice would you give to operators who can’t spend millions on marketing to establish themselves in a new market?
The established power players spend millions of dollars a year on endorsements, billboard advertising and TV commercials. This enables them to drive tremendous brand awareness among bettors. For smaller operators, this can be a tough challenge to overcome but if you spend smart you don’t always have to spend big. There are other ways to engage and acquire bettors, but as we all know, that is just the first step. Sportsbooks then need to offer a superior player experience across all areas. This includes the markets and odds available to players, and in particular ensuring that local sports, leagues and teams are available. Odds must reflect local rivalries, favourites and their current performance as well as previous stats if operators are to stand out and deliver real player value. This should then be combined with tailored bonuses that encourage players to sign up with that sportsbook and to keep wagering in the long term.
Is it important for operators to offer localized content?
Localisation is absolutely crucial. Global brands might get away with more generic messaging, but as a new brand entering the LatAm market, it is vital to show the player that you have a highly localised offering that has been designed specifically to not only meet but exceed their expectations. This is especially important when it comes to payments and ensuring the methods consumers already use are available from the get-go. Operators also need to show they offer odds and markets for the most popular sports, teams, players and leagues in that country, and that they have other game options such as slots, table games, bingo, scratch cards, etc. Customer support needs to be on point so that when players reach out with any questions they have, they can talk to someone that speaks the local lingo and understands the cultural quirks of that market. This is the only way of building a loyal player base in any market.
You’ve said you have a clear growth strategy in 2022. Which new markets are you looking at?
We are super focused on expanding our customer base in South America and in particular in markets such as Brazil, Argentine, Colombia, Peru and Chile. Each of these markets offers tremendous growth potential and we want to be able to help new and existing operator partners maximise the potential on the table in each.
You recently added BetSolutions’ Zeppelin to your portfolio. How important do you think blockchain-based and “provably fair” games are as an industry trend, and do you plan to add any more?
The rise of blockchain and provably fair games is as undeniable as it is significant so as a platform provider it is important for us to embrace these at an early stage. Some operators have already managed to leverage the unique experience of games like Zeppelin, and this type of crash game format now drives a large chunk of their revenues. Right now, it is a niche game that appeals to a certain type of player, but the addressable audience for crash games is going to increase exponentially. Of course, those that offer these games early on can capture the first mover advantage. We look forward to seeing how Zeppelin performs with our operator partners the chose to offer it to their players.
Are there any particular markets where these kinds of games work particularly well?
They tend to appeal to a more tech-savvy player base, and especially those that are interested in crypto and trading digital currencies. Traditional slot players have yet to really embrace crash games and discover the thrilling experience they provide, but over time I am sure they will. The younger players that enjoy crash games love the speed of play, with many second screening in forums, chats, streams and news outlets. They also really like the sense of being able to win, so long as they time their exit and do not get too greedy!
Latest News
EveryMatrix Selects Cevro AI to Provide Operators with Fully Integrated empathic AI Support Agents
Reading Time: 2 minutes
A partnership that transforms player support with cutting-edge AI agents purpose-built for iGaming, delivering faster resolutions, personalised experiences, and seamless integration into the EveryMatrix platform at scale.
EveryMatrix today announced a strategic partnership with Cevro AI, the leader in AI agents for iGaming customer support. This collaboration sets a new benchmark for player experience, as operators gain access to advanced generative AI agent systems built and fine-tuned for the iGaming industry capable of resolving complex player support issues with human-level empathy, precision, and speed.
Cevro AI’s agent platform is built on a series of domain-tuned large language models specifically trained on real iGaming workflows, player behaviours, compliance rules, and operator processes. According to the company, this domain focus allows the AI to “be best in class” and “perform like a seasoned support agent that understands players from day one,”
Kevin Furlong, Group CPO, EveryMatrix, said: “We are constantly investing in technology that helps operators grow and scale with confidence. Generative AI is now at a point where it can make a real difference. With Cevro AI, our operators gain intelligent, empathic agents that support players around the clock and drive real business value through deep integration across the EveryMatrix ecosystem.”
With native-level fluency in 100+ languages, Cevro AI autonomously connects to the EveryMatrix Player Account Management (PAM) platform and back-office to take action and instantly process requests, handling withdrawals, deposit issues, bonus requests, and account-related tickets with personalisation and a natural, conversational tone. The Cevro agents are trained with trust-layer controls, ensuring full alignment with responsible gaming (RG), GDPR and operator compliance requirements.
Chaim Heber, CEO of Cevro AI, added: “For us, partnering with EveryMatrix is a significant moment for Cevro AI. It’s proof that empathic AI is ready for the biggest operators in the industry. Our mission is to help brands deliver support that feels human at any scale, and this partnership accelerates that vision in a meaningful way.”
Nige Roberts, Founding Sales Lead at Cevro AI, commented: “Empathic AI is the future of iGaming support. EveryMatrix recognised that instantly. This partnership accelerates that future worldwide.”
The post EveryMatrix Selects Cevro AI to Provide Operators with Fully Integrated empathic AI Support Agents appeared first on European Gaming Industry News.
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Bet It Drives Season 3 Premiere: Eman Pulis on Legacy, Risk, and Why Rome Changes Everything
Reading Time: 2 minutes
Rome wasn’t built in a day. Neither was SiGMA World.
But when Eman Pulis rolls through the Eternal City in Season 3 of Bet It Drives, he’s not just another iGaming founder with a war story. He’s the gladiator who fought COVID, broken rules, outplayed industry skeptics—and came out building schools in Ethiopia while running eight conferences across three continents.
“Now I’m free,” Eman says, quoting Hans Zimmer’s Gladiator soundtrack—his victory song for after SiGMA Central Europe wrapped and the chaos settled. Free from the rules that almost sank him. Free to build tribes, not just teams. Free to prove that legacy beats profit, every single time.
Season 3 of Bet It Drives, powered by GR8 Tech and hosted by Yevhen Krazhan, CSO, launches where champions are made: on the road, in motion, with no script and nowhere to hide. Rome sets the stage. Eman brings the empire.
In the episode, Eman reveals:
- The COVID gamble that saved SiGMA: How 14,000 people walked through doors that were supposed to stay shut—and why he’d do it again
- Why Rome, why now: The strategy behind planting the flag in Europe’s second-biggest gaming market (and why Malta stays in the picture)
- From beach in Phuket to existential crisis: The moment everything felt too perfect—two weeks before COVID hit
- 350 people, 8 offices, one tribe: How a multicultural team became SiGMA’s secret weapon across Manila, São Paulo, Cyprus, and beyond
- Business is done between people, not brands: The mantra that turned boozy Malta meetups into a global events empire
- Politics or impact? Why helping millions through the foundation beats governing 400,000 people in Malta
- The “zoom out” rule: Crisis survival advice from someone who almost became redundant overnight
“We covered a lot of ground—literally and figuratively,” said Yevhen Krazhan, CSO at GR8 Tech and host of Bet It Drives. “And Rome was the perfect place to kick off Season 3. The city represents where the industry is right now—ancient foundations, modern chaos, and endless opportunity.”
Season 3 keeps the momentum rolling with upcoming episodes featuring Valentina Diaco and Karolina Pelc—two more amazing leaders with stories worth hearing.
Watch or listen to Season 3, Episode 1 with Eman Pulis on:
The arena is open. The conversations have started. Season 3 of Bet It Drives is here—and it’s just the beginning.
The post Bet It Drives Season 3 Premiere: Eman Pulis on Legacy, Risk, and Why Rome Changes Everything appeared first on European Gaming Industry News.
Reading Time: < 1 minute
Rising star iGaming supplier Logifuture has partnered with Sportradar to integrate its flagship virtual product, Zoom Soccer, into Sportradar’s innovative OneFeed ecosystem — enhancing its portfolio with a fully immersive, always-on football experience.
Zoom Soccer seamlessly integrates into sportsbooks, delivering a continuous RNG-based feed of ultra-realistic football events 24/7. Sections are always filled with engaging football content, providing operators with a reliable solution during periods when Tier-1 or Tier-2 real football events are scarce or not taking place.
Recreating the world’s most popular leagues — including Zoom EPL, Zoom La Liga, Zoom Serie A & more — the product delivers 30,000+ additional monthly events for players to enjoy. Each match is modelled on real-world team strengths and league dynamics, ensuring authentic, data-driven outcomes that mirror genuine football excitement.
Fully GLI-certified, Zoom Soccer has proven to boost sportsbook turnover by up to 30%, helping operators reduce the volatility of sportsbook revenues and maintain consistent engagement throughout the year.
By joining Sportradar’s OneFeed — a hub that aggregates multiple feed providers into a single plug-and-play solution — Zoom Soccer becomes instantly accessible to Sportradar’s global network of operators, bypassing complex integration processes and accelerating time to market.
Niccolò Cassettari, Chief Business Development Officer at Logifuture, said: “Zoom Soccer is a great addition for Sportradar’s clients, allowing them to deliver engaging football content 24/7. Users are no longer limited by the scarcity of Tier-1 events — we’ve recreated the most popular leagues, ensuring the same betting experience as real matches. All this, powered by RNG logic, helps fight the volatility of sportsbook revenues and ensures steady returns for our partners.
“This integration perfectly aligns with Logifuture’s vision of creating innovative, scalable solutions that keep sportsbooks active around the clock. We’re thrilled to bring Zoom Soccer to Sportradar’s OneFeed and confident it will become a key driver of engagement and growth across multiple markets.”
The post Logifuture partners with Sportradar as “Zoom Soccer” becomes part of OneFeed offer appeared first on European Gaming Industry News.
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