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Kindred’s revenue from harmful gambling decreased to 3.3 per cent in the first quarter of 2022
In the first quarter of 2022, Kindred’s share of revenue from harmful gambling decreased to 3.3 per cent. Increased focus on improving and optimising intervention measures has contributed to the decrease. Kindred also entered a collaboration with RecoverMe, an app supporting users regain control of their gambling habits.
In the first quarter of 2022, Kindred Group plc’s (Kindred) share of revenue from harmful gambling decreased to 3.3 (3.9) per cent. The positive trend has been impacted by seasonal changes, with the first quarter historically seeing lower shares of revenue from harmful gambling year on year, as well as an optimised process for manual interventions towards high-risk customers. This has resulted in fewer customers being re-detected following interventions, leading to a more sustainable gambling behaviour which is one of the ambitions outlined in the Group’s roadmap. Kindred also continues their more cautious approach to the younger demographic (age group 18 to 25), since this group is at higher risk to harmful gambling and more prone to addiction. The increased focus has resulted in a larger decrease in the percentage of harmful revenue from this demographic group.
|
Global statistics from Kindred Group |
Q2 2021 |
Q3 2021 |
Q4 2021 |
Q1 2022* |
|
Share of gross winnings revenue from high-risk players |
4.3% |
3.3% |
4.0% |
3.3% |
|
Improvement effect after interventions |
76.9% |
64.9% |
79.2% |
83.1% |
*90 day rolling period between 20 December and 19 March 2022
During the quarter, Kindred has updated the improvement effect metric after interventions. Instead of only focusing on financial indicators, the metric now includes behavioural indicators, which is more aligned with Kindred’s detection system, PS-EDS.
“We started 2022 with a focus on targeted deliveries. Our team has specifically focused on optimising our manual interventions further, resulting in a higher percentage of customers showing healthier gambling behaviour after they have been detected and contacted by our responsible gambling team,” says Henrik Tjärnström, CEO of Kindred Group.
Kindred has also entered a collaboration with the team behind the RecoverMe app, which uses research-proven techniques to help users regain control of their gambling habits. Thanks to the collaboration, Kindred can offer the app to its customers for free, initially in the UK and the US.
“Only eight per cent of individuals with problem gambling seek help due to the stigma associated with the addiction, inaccessibility and lack of awareness of treatment options. RecoverMe’s partnership with Kindred is a vital lifeline in helping us provide care to those that need it most. We believe passionately that collaboration with organisations like Kindred will help us reach those that need support and historically have been individuals who are difficult to reach and access therapy,” says Tejus Patel, Junior Doctor at King’s College Hospital NHS Foundation Trust and co-founder of RecoverMe.
“I am very proud that we have entered the collaboration with the team behind the RecoverMe app, ensuring we can offer this service for free to all our customers in the UK and the US. We are also sponsoring additional PhD programmes on addiction studies, enabling these students to study and work full-time in academia. Our focus right now is to continue to increase efficiency and speed in engaging with detected customers as early intervention is critical in preventing a harmful behaviour,” concludes Tjärnström.
About our journey towards zero
Kindred Group is committed to transform gambling by being a trusted source of entertainment that contributes positively to society. Therefore, Kindred has set an ambition to reach zero per cent revenue from harmful gambling by 2023 and to report this metric on a quarterly basis. This is done to increase transparency, to support a fact-based dialogue about harmful gambling, and to raise awareness of the Group’s sustainability work.
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DATA.BET Exhibits at ICE Barcelona 2026
The company unveils new features and reinforces its focus on casino operators
DATA.BET, a leading sportsbook solution supplier, attends ICE Barcelona 2026 from January 19 to 21, presenting its latest product developments at stand 5G31. Visitors can explore expanded capabilities and recent enhancements, including the newly launched Bet Boost and Picture-in-Picture tools.
Next year, DATA.BET presents its portfolio under the slogan “Betting That Works.” The focus of this approach is to deliver technology that works seamlessly from the moment it is integrated, operating without interruptions. The core priority includes ease of use, flexible customization, growing performance metrics and ongoing technical support from a dedicated team.
At ICE 2026, DATA.BET will highlight a solution for casino operators by demonstrating how adding a sportsbook can enhance user engagement, prolong player activity, and generate new revenue streams. The plug-and-play Single Page Application (iFrame) enables operators to integrate a customizable, SEO-optimized sportsbook around one week, adapted to specific brand designs, promotions, and user flows.
As part of its presence at the exhibition, DATA.BET will run two prize activities at stand 5G31 on January 19–20, giving attendees the chance to win an iPhone 17 Pro. Visitors can participate in one of two ways: by joining the Business Card Lottery, visiting the booth, meeting the team, and leaving a business card, or by taking part in an interactive cosplay challenge featuring DATA.BET cosplayers inspired by iconic characters from the world’s most popular esports titles are taking photos with them and sharing them on LinkedIn. The winners of both activities will be announced at the DATA.BET stands on January 20, in the afternoon.
Otto Bonning, Head of Sales, stated, “At ICE Barcelona, we aim to demonstrate to operators that betting products can be both simple and effective. One primary focus will also be to openly discuss our performance and showcase the numbers that indicate why some of the industry’s leading brands are today using our services. We will cover topics such as delivered margins, the importance of risk management, our SPA (iFrame) capabilities, and new features ready for implementation”.
The post DATA.BET Exhibits at ICE Barcelona 2026 appeared first on Gaming and Gambling Industry Newsroom.
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Arena Racing Company awarded United Arab Emirates Gaming-Related Vendor License
Arena Racing Company (ARC) has been granted a Gaming-Related Vendor license from the United Arab Emirates’ General Commercial Gaming Authority (GCGRA), an independent entity of the UAE Federal Government with exclusive jurisdiction to regulate, license, and supervise all commercial gaming activities.
The license, operational with immediate effect, affords ARC the opportunity to provide its products and services to licensed operators in the region. Notably, the Racing1 Markets service, an all-in-one horse and greyhound racing solution delivered in conjunction with Racing1 alliance media rights partners at 1/ST CONTENT, Racecourse Media Group (RMG), and Tabcorp, alongside technical partner Pythia Sports. ARC has been added to the list of licensed vendors as per the GCGRA website.
Jack Whitaker, Commercial Manager at ARC, said: “Obtaining this license is a great achievement for ARC and its Racing1 partners. The emerging regulated UAE market is incredibly exciting, and we look forward to showcasing our innovative products and services in the region.”
The post Arena Racing Company awarded United Arab Emirates Gaming-Related Vendor License appeared first on Gaming and Gambling Industry Newsroom.
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SOFTSWISS 2025: 45% Game Portfolio Growth, LatAm Extensive Expansion and Flagship iGaming Trends Report
SOFTSWISS, an international iGaming technology provider with over 15 years of experience, closed 2025 with a series of key milestones, including the release of the fourth edition of its flagship iGaming Trends Report, the first industry trends conference, and a 45% expansion of its iGaming content portfolio across 24 regulated jurisdictions.
Certified Market Expansion and Industry Leadership
Following certifications in Africa, SOFTSWISS secured full certification in Brazil, one of the world’s largest newly regulated iGaming markets, and expanded its presence in Europe. The company also renewed its partnership with Formula 1 legend Rubens Barrichello, Non-Executive Director in Latin America, entering the second year of collaboration focused on strengthening brand credibility and regional market presence.
The year concluded at SiGMA Central Europe 2025, marking the culmination of the SOFTSWISS content-driven strategy. The event combined the launch of the 4th edition of the flagship 2026 iGaming Trends Report, based on expert insights, AI-driven analysis, and independent research by Kantar, as well as the company’s first four-hour conference, ‘iGaming Trends Marathon’, featuring keynotes and panel discussions, and a three-day live assembly of an Alfa Romeo 4C, which was presented to partner Lottu, reinforcing SOFTSWISS’ partner-first growth model.
Ivan Montik, Founder of SOFTSWISS, comments: “2025 has been a year of global expansion and strengthened market presence for SOFTSWISS as a trusted technology partner, delivering reliable, regulation-ready solutions across Europe, Africa, and Latin America. I am proud that today we provide compliant technology across 14 regulated markets, fully compliant with local requirements and maintaining 100% technical stability for our partners.”
Product Maturity and Technical Performance
The SOFTSWISS Game Aggregator has strengthened its position as a reliable iGaming content hub, delivering high-quality games from in-demand studios and now featuring over 40,000 active games from more than 300 providers. With 99.999% uptime, it expanded availability in new markets, including Brazil and Peru. With over 600 clients worldwide, the solution remains a trusted engine for casino growth.
The SOFTSWISS Sportsbook continued to scale as a platform-agnostic and mobile-first solution. In 2025, the platform expanded its bonus mechanics, added new gamification features, and introduced additional content verticals to support a wider range of betting strategies. SOFTSWISS launched its first Sportsbook Network Jackpot with a €35,000 initial pool, awarding over €80,000 to the first winner.
Operators benefit from fast rollout on any casino platform and strong risk and retention support. With the Sportsbook setup times as short as 14 days, its partners are well-positioned to prepare for the 2026 FIFA World Cup.
The Jackpot Aggregator celebrated a record Prime Network Jackpot win of 1,400,000 euro and several product advancements. New features include paid participation campaigns, customisable jackpot widgets, and enhanced drops and multi-prize mechanics, providing operators with more efficient tools to engage and retain players. As a result, operators launched over 500 jackpot campaigns in 2025, generating more than 70,000 jackpot hits.
The SOFTSWISS Casino Platform marked its 12th year with strong client satisfaction, achieving a score of 8.3 out of 10, according to Kantar research. Focused upgrades in stability, management, and compliance further strengthened its role as a reliable software for online casino operations.
Affilka by SOFTSWISS continued its upward trajectory, surpassing 500,000 affiliate accounts and 122 million registered players. New features, including advanced click analytics, API-based campaign tools, and a sub-affiliate revenue share model, further support operators seeking more efficient and data-driven affiliate programmes
New Markets & Compliance
Throughout the year, SOFTSWISS maintained a strong industry presence, participating in 50+ events, delivering 27 public speaking sessions, and receiving 28 industry awards across Europe, Latin America, Africa, and South Asia for its product portfolio, marketing execution, and individual professional achievements. Together, these results reinforce SOFTSWISS’ position as a reliable, regulation-ready technology partner with proven scale and long-term relevance across global markets.
About SOFTSWISS
SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Casino Platform, the Game Aggregator with over 40,00 casino games, Affilka Affiliate Platform, the Sportsbook Software and the Jackpot Aggregator. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.
The post SOFTSWISS 2025: 45% Game Portfolio Growth, LatAm Extensive Expansion and Flagship iGaming Trends Report appeared first on Gaming and Gambling Industry Newsroom.
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